# Bob.AI — user reviews > 118 indexed App Store user reviews of Bob.AI by BoodsKapper LLC, rated 3.10/5 from 695 ratings. - Source: https://appshunter.io/ios/app/bobai/id1449970152/reviews - App overview in markdown: https://appshunter.io/ios/app/bobai/id1449970152.md - Rating breakdown: 5★ 294 · 4★ 43 · 3★ 41 · 2★ 51 · 1★ 266 ## What do users think of Bob.AI? Overall sentiment: negative **Pros** - 🚀 Quick responses - 👍 Simple and easy communication - 😊 Good app **Cons** - 🐛 Buggy and not functional - 🤖 Poor communication and lack of human support - ⏱️ Slow response times - 🤷‍♀️ Confusing and not user-friendly - 🚫 Unreliable and not working as intended **Commonly reported bugs** - Login issues and inability to access the app - Incomplete or missing information - Inability to complete important tasks like submitting forms **Most requested features** - Improve communication and responsiveness - Provide better user guidance and tutorials - Fix bugs and improve overall functionality ## Newest reviews (15 of 118) ### 2/5 — Poorly *2026-06-30, version 4.26.56* It's a very confusing process it's just handed to you to figure out no support or anything to help guide you ### 2/5 — Needs work *2026-03-05* When I first downloaded this app for the first few months, it seemed to work very well but now that I’ve had it for almost a year whenever I go on the app to do anything it’s just a blank white screen that just says Bob for days it doesn’t take me anywhere else. I have to uninstall weight like a week reinstall the app and then it’ll work for just a few hours and then it’ll do the same thing I hate this app now and I wish that they would go back to the old-school way of doing things without this app ### 1/5 — Buggy and so many errors *2026-01-11, version 4.26.01* Obviously since it's not privately used it won't work properly. Who cares for feedback or functionality?? ### 1/5 — Poor communication *2026-01-06, version 4.25.71* Bob.ai has very poor communication. There are no real people to resolve issues . The app is frustrating to use. ### 1/5 — Rafta package *2025-12-08, version 4.25.66* Cabot find my recent info this app is real bad with these robots thing AI ### 1/5 — Rafta package *2025-11-17, version 4.25.60* Cabot find my recent info this app is real bad with these robots thing AI ### 1/5 — Scam please research housing *2025-10-23, version 4.25.56* Look up under Dallascad.com If the owner doesn’t match property or it says opendoor I repeat do not send any money for a deposit it’s a scam. Opendoor do not rent properties only sell them. Meet your landlord in person also get the landlord information same documents the landlord needs you the tenant also need ### 1/5 — No one responds *2025-09-08, version 4.25.45* No one responds to the chats. Ever. I’ve been waiting for a month for a response. No available rental units show up. This app is lot user friendly and even my new landlord cannot figure out how to properly use it. ### 1/5 — Update is needed asap *2025-08-28, version 4.25.44* The structure type drop down doesn’t work so I’d Landlords cannot list our units! ### 1/5 — Review *2025-08-27, version 4.25.44* The streamline from the bob.ai to an actual worker is not seamless a lot my questions and tickets go unresolved and I never seem to get a response the time it takes for anything to be submitted reviewed and done seems longer than if done in person or by paperwork navigating the system is also very confusing and I doesn’t really seem like a helpful resource to the clients it serves!! ### 1/5 — Trash *2025-06-17, version 4.25.30* The whole system is trash I like the old system walk in talk to a person and get your information same day I waist a whole week and money to find out they want approve the unit just trash ### 1/5 — Not friendly *2025-05-20* This app was made for the convenience of who? When you try to start a chat or get help it just stops working. This was created to keep communication with our case managers and the process of our moves to go smoothly, but unfortunately that’s not what happens we are stuck in the dark with very little time and no help. We have been let down ### 1/5 — Old way worked better *2025-05-20, version 4.25.23* This app doesn’t work at all I am losing my place on the list because I can’t upload important documents ### 1/5 — App was made by special needs developers *2025-03-09, version 4.25.09* This app is completely useless. It keeps asking you to sign in regardless of how many times you sign in. ### 1/5 — Communication *2025-02-17, version 4.25.06* I’m very stressed about no one responding to me. My life is in danger to travel and my baby is in the ICU. I feel there is no compassion or humanity. I am just getting reached a few days later with 10 inches of snow heading my way in the am. Temperature will be below freezing for 100 hours ## Most critical reviews (10 lowest-rated) ### 1/5 — Very slow & confusing *2026-08-27* The app is really confusing and annoying ! I pretty sure I am not the only one who has this problem with the app. Because I spoke to other users about and they said a lot about the issue with the app!! 🙈 I Don’t like it ! Is no bueno… maybe the best thing to do is do a google training session to all users and maybe, maybe we can have another option about the app. ### 1/5 — Inspection *2026-08-21, version 4.26.81* The inspector came did not ring the bell at the gate did not open. The gate did not come to the door, but she canceled the inspection and gave me a new date. I’m in the house. I’m right in the house. Unbelievable. ### 1/5 — Bob.ai *2026-08-21, version 4.26.81* Unable to update app ### 1/5 — Not a good app *2026-08-20, version 4.26.80* Systems does not allow you to upload files ### 1/5 — Won’t load *2026-03-26, version 4.26.23* White screen that says Bob. Won’t do anything else. I checked to make sure the app is updated. Still doesn’t work. ### 1/5 — Horrible app bugs need fixing *2026-02-24, version 4.26.11* This app hardly ever works. All I get is the Bob ice cream and nothing ever changes. I can’t even look into my RTA’s or find tenants as a landlord. Please fix this app because it is the worst app ever. ### 1/5 — Disappointed *2026-02-24* This site seems to be incomplete with information. There’s a lack of updated resources/apartments listed. Also communication between tenants and housing employees are delayed. My packet has been submitted by property owner and there have not been any correspondence from the NHA. No receipt of any documents nor an inspection date listed. This can result in me losing out on this unit. The property owner can get frustrated with the amount of time it’s taking NHA to get back with them. ### 1/5 — Terrible *2026-02-06, version 4.26.10* Since I did the update, this APP will not open at all. For a person needing housing, this is the death knell. Got an invite and cannot even get into the App to complete it. It’s just awful! ### 1/5 — Worst App Ever *2026-01-30* The only way this app could be better is if they were completely shut down. I waited a MONTH to get the RFTA from the landlord. It was sent in on December 30, 2025. The RFTA section says “nothing found”. My voucher expires on February 1, 2026. I’ve asked them to fix the RFTA issue and give me one of the three promised extensions. This is fraud, since they have ignored my requests. Their turnaround time on support tickets are to take 2-3 days. I’ve been ignored for WEEKS. More fraud. Public housing authorities would do well to avoid using this fraudulent service. ### 1/5 — Barely functional *2026-01-16* The bugs are horrendous and prevent me from submitting parts and applications. I tap submit, it won’t submit. I tap to sign, I get a blank page. I tap for community? 505 error. There are so many freaking bugs it’s ridiculous. I do everything suggested to see if it works. Nothing. Pathetic ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2026-08-25, version 4.26.82* Handles all business well ### 5/5 — Housing authority app Bob ai *2026-04-06, version 4.26.23* Better communication app ### 5/5 — Review of Bob.ai *2026-01-06, version 4.25.71* I am understanding the Bob.ai app better and learning a lot. I like it, also. ### 5/5 — Bueno *2025-11-13, version 4.25.57* Es buena solo tienen que dar un tutorial de como usarla ### 5/5 — Thank You *2025-04-28, version 4.25.19* Nice App ### 5/5 — Bob ai *2024-12-17, version 4.22.21* Easy to use ### 5/5 — Quick responses *2024-07-22, version 4.21.42* Anytime I need a direct answer you guys are expeditiously on time😎 ### 5/5 — Simple and easy communication *2024-07-10* The App gives options to verify the status of your RFTA HAP and chat with the group easily and also have quite a few options to list the property search for potential tenants etc. ### 5/5 — Good Review *2022-12-22, version 4.16.04* This Bob.ai app is awesome, quick, very convenient and stress free! I This by far is the best communication app I have in my phone. Good Job! 🙂 ### 5/5 — Waiting to Chat with my Case Manager *2022-11-29* She was sent a message! Late nite! And Sent me a quick response that early afternoon!!! I really appreciate that quick and timely response!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*