# Bob’s Discount Furniture — user reviews > 90 indexed App Store user reviews of Bob’s Discount Furniture by Bob's Discount Furniture, rated 4.40/5 from 1,643 ratings. - Source: https://appshunter.io/ios/app/bobs-discount-furniture/id1440527907/reviews - App overview in markdown: https://appshunter.io/ios/app/bobs-discount-furniture/id1440527907.md - Rating breakdown: 5★ 1,268 · 4★ 100 · 3★ 49 · 2★ 39 · 1★ 187 ## What do users think of Bob’s Discount Furniture? Overall sentiment: negative **Pros** - 🚀 Augmented reality feature - 👍 Easy to navigate app - 💡 Helpful for visualizing furniture in home - 🚀 Fast and responsive **Cons** - 🐛 Crashes and glitches - 🐛 Laggy performance - 🐛 AR feature not working as expected - 🐛 Frequent sign-outs - 🐛 Unreliable order tracking **Commonly reported bugs** - App crashes on launch - AR feature not loading products - Delivery issues and order discrepancies - Login and account management problems **Most requested features** - Dark mode option - Improved AR functionality - Better integration with website - Enhanced order management ## Newest reviews (19 of 90) ### 4/5 — Order status glitch *2025-08-24, version 2.3.1* App overall seems to work fine but I have noticed that it struggles with the accuracy of my order. It shows items that have been delivered as pending and items half delivered the same way. I also noticed that I have to semi sign in each time I go into the app, it is a bit odd because it seems to know who I am but when I want to know more about my order I suddenly need a passcode to proceed which it would seem like it should not know anything about me until I sign in then it should be good to go until I sign out or close the app ### 2/5 — S.L.O.W. *2025-08-05, version 2.3.1* It’s like having a dialup on your phone. It lags and it’s slow. The app looks and acts like the main website and that’s with WiFi. Needs a serious upgrade. ### 3/5 — What happened *2024-03-13, version 2.3.1* I love this app but lately it doesn’t load and I have to go to the website which is fine but the app is just easier. ### 1/5 — AR does not work *2022-08-18, version 2.1.0* AR not working, just stuck on the beginning screen of scanning. UX is also not the best on the app, I feel like I’m on the website just on an app. ### 1/5 — Delivery *2022-04-09, version 1.4.1* Delivery is crappy hasn’t been delivered yet and was supposed to be here all ready!!!! ### 1/5 — Horrible app *2022-03-25, version 1.4.1* This app works like it’s 1999 not 2022…needs a serious update. It constantly kicks me out or when you press sign in the page won’t load. It would be nice also if you already have an order being processed and have maxed out for delivery and your insurance that it wouldn’t try to charge you delivery and insurance again like if it’s a separate order. As long as the last item has not been delivered as per bobs, I shouldn’t get charged delivery and protection on my items. It should automatically add the things to that order and credit the sales person that helped you with your order. I constantly have to drive back up to bobs to add on to my order. I have spent over 12k with you guys so I know I have maxed out. This is just very inconvenient and it constantly signing me out is super annoying. NEEDS A MAJOR UPDATE! When you try to see furniture in your space that glitches as well… come on BOBS we can do better than this! ### 1/5 — Horrible design *2022-02-13, version 1.4.1* First off I downloaded this app so I could use the AR to see what the item would look like in my room. It said the item was unavailable and gave me other options. So do you pick and choose what I can see in my room to try to sell me other items? Also I’m looking for a sleeper sofa. And the only thing it will give me the dimensions to box come in. Again it list one dimension but 20 other items that I should consider. This is worse than having an annoying salesman in your face. I’ll just go to the store that’s closer to me. ### 1/5 — What they don’t tell you *2021-12-28, version 1.3.2* Was really excited when I found this app. Was really confused that a puppet could use this app but I couldn’t. Then really super disappointed when I figured out the furniture I bought at Bob’s was not one of the pieces Bob chose that can being AR preview in this app. So Bob tell people up front - only some of the furniture you sell can be viewed in the app. Delete it… ### 2/5 — Constant lag & too many pop ups *2021-12-06, version 1.3.2* I feel like I am on web browser. Too many pop ups. Too many things to click. App was developed by a 8 yr old it looks. Trash ### 3/5 — Goop plan *2021-08-19, version 1.3.2* No one ever gets back you. Frustrating and aggravating ### 1/5 — Doesn’t work *2021-07-26, version 1.3.2* Downloaded the app for their self-proclaimed “hip” technology of viewing furniture in a room. Clicked the link for AR in the app which takes you to the same page telling you to download the app to use AR… doesn’t work. ### 3/5 — LAGGING!!!!! *2021-05-03, version 1.3.2* Ok so my mom got this app I got it to and it’s keep kicking me out like how my mom can get in but not me it still a good app I rate it a 3 but it is still lagging I can’t even get in it I can get in then it asked me a question and I can’t GET IT let’s like who made this please help I need help God help me! And I take it off and put it back on and guss what it do??? Do the same thing over and over and over again like please stop kicking me out maybe some of you guys is having this problem to ugh! Why I can’t get in the app I don’t know but I am going to let you go girls and guys byeeeeeeeeeeeeeee! Oh god please help me 😡 ### 1/5 — Augmented reality needs serious work *2021-04-07, version 1.3.2* I got this app to see what a sectional would look like In my living room.. it’s well lit. Totally open.. no matter where I point the camera following directions or not this app does not place the correct sized couch for the space pointed to. After an hour of fooling around with this worthless app I decided I had wasted enough of my precious time on this earth and to just use a tape measure and take measurements that way.. zero stars would. It recommend. ### 1/5 — Total Crap *2021-04-05, version 1.3.2* We were looking at some couch’s for our living room, so we wanted to scan our room so we could do the AR scan. We tried for 2 HOURS. All of bobs employees are total pieces of crap. They have always tried to scam everyone they see. If I could give 0 stars I would. I do not recommend. ### 1/5 — Contact better business bureau *2021-03-21, version 1.3.2* Even their card company, Fortiva is in Cahoots with them! Had 2 bad deliveries go wrong, I have one on camera which I will be posting on Facebook. Company claims they was refunding me for delivery. Which they did, BUT it was on furniture that I had pending then asked for it to be taking off of my account which wasn’t! I have paperwork that Bob’s furniture gave me but Fortiva won’t honor it and says it takes 10 days to file a dispute. A different lady was in the Saint Charles rock road store complaining of fraudulent charges on her account the third time I was there trying to handle this SAME matter. I thought this was a legitimate reputable store. If I were you, I would go to Carol House and save myself a lot of trouble. Especially if you don’t want to be talk to crazy by the receptionist. ### 2/5 — Sloooooow *2021-02-12, version 1.3.0* Uh, wanted to love this app to shop from home for furniture. It is painstakingly slow...slow to load pictures, slow to scroll, slow to add to cart. Everything about the app ...lags! Very frustrating. Gave up. ### 1/5 — Useless app *2021-01-12, version 1.3.0* It will sell stuff to ya, it will scan QR code’s... tap view in room and it just takes ya back to downloading the app, repeatedly... tap App Store link and it says Open, once ya get there. Clearly it’s installed, seeing it says Open and the fact the fact this app is what keeps routing me back to download app... it’s about as effective as their post sale customer service, based on a friends battle with them over two defective items that came damaged. ### 1/5 — Don’t expect furniture *2021-01-03, version 1.3.0* Simple. They don’t ship nationwide for many things I was shopping for. Deleted app. ### 1/5 — Unable to do AR on iPad *2020-12-05, version 1.3.0* Downloaded the iPad app to do AR view in your room feature, but it just takes me to the website, and then redirects me to download the app within the app every time I click on “view in AR”. Infinite loop, in-usable. Very disappointed in the app as I do want to order from the store but just need to see it in AR. ## Most critical reviews (10 lowest-rated) ### 1/5 — Wishlists don’t work *2026-06-24, version 2.3.1* I spent hours curating the perfect wishlists for my new place, only for the app on both my phone and iPad to not allow me to view my lists. I deleted and redownloaded the app, restarted my devices. Still didn’t work. ### 1/5 — Terrible *2026-04-21, version 2.3.1* The app is absolutely terrible and does not work at all, can not sign in to account, can not purchase anything. Needs a lot of work ### 1/5 — Horrible *2026-02-24, version 2.3.1* You can’t order online, it takes forever, and it freezes continuously ### 1/5 — Low quality and Worst fitting *2024-08-17, version 2.3.1* I bought Queen bed but very low quality and worst fitting. Don’t buy. Now recommend. ### 1/5 — Not Working *2024-04-06, version 2.3.1* When you select an item to view in your room it tells you to download the app … when you’re already in the app. ### 1/5 — Insufferable *2023-11-11, version 2.3.0* Every single time i try to log in, i have to sign up! Its super extra slow as well ! Its really frustrating! ### 1/5 — Broken Wishlist Function *2023-08-29, version 2.3.0* The wishlist function doesn't save items. ### 1/5 — Appallingly Bad *2023-07-23, version 2.2.0* Decided to try this app to find some needed furniture. Found an item I liked and purchased it through the app. The charge was made to my bank account. No confirmation of order. Been trying to contact their customer service for days to no avail. Estimated wait time is over an hour on hold, I wait for 40+ minutes then it hangs up. Tried online chat, 144th in a queue that never moves. I guess my $300 is out the window with no recourse. The app is buggy, laggy, locks up. Learn from my mistake and avoid these fly-by-night con artists. Finally received my coffee table after a couple of months. Unboxed it, assembled it, realized it was broken in several places. After wasting hours trying to get through to their nightmare customer service, they want me to re pack the broken table and ship it back to them at my expense. This company is garbage. ### 1/5 — Beware! Stop! Don’t Do It! *2023-04-30, version 2.2.0* Do NOT download this app. Because if you do, and if you buy something from Bob’s, there is a 100% chance your order will be wrong, and a 99.9% chance your order will be damaged on delivery. This company has trash furniture and don’t care about their customers. I would rather sit on a pile of gravel instead of buying furniture from Bob’s. ### 1/5 — AR doesn’t work *2022-08-19, version 2.1.0* AR doesn’t work for IPads ## Most praised reviews (10 highest-rated) ### 5/5 — Augmented reality is amazing *2022-05-15, version 2.0.0* I just moved into my own place for the first time. It's one thing to measure everything out, but the augmented reality feature is beyond valuable. I was able to see that the sectional I wanted was much too big for my apartment and found something that would fit a lot better. It's also a lot of fun to place things in your living space to see how it would look. I really enjoyed using this app and I'm hoping the delivery I'm expecting soon will go just as spectacularly. ### 5/5 — Mario Sales Rep Woodbridge NJ Location *2020-05-17, version 1.2.1* He was amazing .my husband and I were there and we got everything we needed and were treated red carpet by Mario and he sold us more than what we went in for . 🤦🏻‍♀️ .. great asset to Bobs store.. ### 5/5 — Great app *2019-01-01, version 1.0* App works great the AR feature of putting furniture in your home is fantastic helped me purchase the dream sectional. Wasn’t sure it was going to fit but the app helped me see it could. ### 5/5 — Fantastic! *2018-12-19, version 1.0* This app is amazing! It is so much fun to see what the furniture is going to look like in my room. You can even walk around it. So cool, get this app. ### 5/5 — Awesome furniture app! *2018-12-17, version 1.0* This app is amazing! You can put furniture in your room just based on a picture! And it shows the real size so you can see if it fits! So cool. ### 5/5 — To easy! *2018-12-17, version 1.0* It takes room design to another level. ### 5/5 — I love this App! *2018-12-15, version 1.0* This app was extremely helpful with my furniture buying experience. I’ve used plenty of furniture apps before but this one was actually helpful. So many great options and easy to use. I always recommend it to anyone interested in finding furniture easily. It even assist in showing how items will look in your home! ### 5/5 — Perfect! *2018-12-15, version 1.0* Fast! Responsive, easy to use and awesome features! Loved being able to see the furniture in my home from the app. ### 5/5 — Incredible way to buy furniture! *2018-12-15, version 1.0* AR is simply astounding and the way Bob’s has implemented it is nothing short of spectacular. The detail is fantastic and this truly helps the process! ### 5/5 — Great App *2018-12-15, version 1.0* Easy to shop and super useful to use when trying to see if items fit in the home! Would recommend to anyone looking to furnish their home. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*