# Bobwhite Counter App — user reviews

> 28 indexed App Store user reviews of Bobwhite Counter App by BOBWHITE COUNTER LLC, rated 4.80/5 from 44 ratings.

- Source: https://appshunter.io/ios/app/bobwhite-counter-app/id6737478834/reviews
- App overview in markdown: https://appshunter.io/ios/app/bobwhite-counter-app/id6737478834.md
- Rating breakdown: 5★ 41 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 1

## What do users think of Bobwhite Counter App?

Overall sentiment: negative

**Pros**

- 👍 Great app

**Cons**

- 🐛 App doesn't work
- 🔍 Rewards points not transferred
- 🤯 Terrible UI
- 🤔 Why change a good thing?

**Commonly reported bugs**

- Can't place orders
- Sign-in issues
- Ordering issues

**Most requested features**

- Go back to the old app
- Rebuild the app from the ground up

## Newest reviews (10 of 28)

### 1/5 — Bad move

*2025-01-05, version 1.28.0*

Garbage app after switching providers

### 1/5 — Rewards don’t transfer

*2024-12-30, version 1.28.0*

Neither my phone number nor email (both of which were connected to the old app) were recognized. I had to create a new account with the same info so my rewards didn’t transfer.

### 1/5 — Issues

*2024-12-28, version 1.28.0*

It was difficult to get into the new app.  Then finally get in and my previous loyalty points did not transfer

### 1/5 — Why change a good thing?

*2024-12-22, version 1.28.0*

The old app worked well. The new app won’t even let me order. It just freezes on the screen. Plus, my rewards didn’t transfer over from the old app. Terrible business practices it’s a pity because the sandwiches are great.

### 1/5 — Why did you do this?

*2024-12-18, version 1.27.0*

This app is genuinely horrific. Nothing on it works. Why can’t I order my food BEFORE the store opens on the app and not on a website. I just want to schedule my food. On top of that, my points didn’t even transfer over and the new UI is horrific. Please tear down the entire app and rebuild it from the ground up or go back to the old (and superior) app. There are just some things you can’t salvage.

### 1/5 — Points

*2024-12-17, version 1.27.0*

Lost all of my points..

### 1/5 — Bugs pls fix

*2024-12-15, version 1.26.0*

It says i didn’t have an account and my points didn’t transfer over. I tried ordering the buffalo chicken tenders and it wouldn’t let me add to cart. I tried the regular tenders but make it buffalo tenders and it still wouldn’t let me

### 1/5 — Scammy Transition

*2024-12-15, version 1.26.0*

Didn’t recognize my old account. Lost all of my rewards. Feels very lazy.

### 1/5 — Being back the old app

*2024-12-15, version 1.26.0*

Where are my points?

### 1/5 — New app lost my reward points

*2024-12-13, version 1.26.0*

I use the app because it gives reward points. The new app didn’t transfer all the reward points from my account. Even adjusting for the new points calculation, which gives significantly less value, some of the points were lost while moving to the new app.

The app is also buggy and will break when ordering certain food.

## Most critical reviews (10 lowest-rated)

### 1/5 — love the food but app is awful

*2026-08-02, version 26.6.0*

i keep coming back but always issues with the app and rewards. really frustrating as i eat here at least once a week and always have issues logging in, or using rewards, or placing an order, etc — the old app was MUCH better and always worked reliably! thumbs down on the new doordash app that seems to be powering this

### 1/5 — Cheaper to use Uber Eats

*2026-02-13, version 26.6.0*

Joke of an app, just use Uber Eats, it’ll be much cheaper

### 1/5 — App Is a Disaster

*2025-08-18, version 1.52.0*

I am a frequent eater of Bobwhite. I can live with the menu change (which did weaken the restaurant but the food is still very good). 

But the app is horrendous. I was a user of the old app, with no issues. The new app is a giant glitch. It bombs out and restarts your order. You have to hit buttons many times for them to register. 

I would say I went from eating 3-4x a week to 1-2x a week. I would suggest reverting to the old menu, but if that’s not possible, they can surely switch vendors, because it’s costing them business.

### 1/5 — Terrible change

*2025-04-19, version 1.42.0*

Why change something working into something that doesn’t work at all

### 1/5 — App doesn’t work

*2025-04-07, version 1.40.0*

App isn’t working and has rarely worked ever since they switched. I’m really annoyed.

### 1/5 — Changed Menu

*2025-03-25, version 1.38.0*

They changed their menu and it’s terrible now. Used to be a great place to eat with dope menu. Not good now

### 1/5 — 0 stars

*2025-02-13, version 1.34.0*

I would leave zero if I could

### 1/5 — Please switch back

*2025-01-10, version 1.28.0*

I’ve never left an app review before. Used the old app untold times never with any trouble. This one does not work. Doesn’t have half the menu, orders don’t go through, rewards points didn’t transfer. Why would you do this? Please just switch back to the old app

### 1/5 — Go back to the old app!

*2025-01-09, version 1.28.0*

Loved the old app, but the new one is giving me an error message any time I try to sign in to get my saved rewards and profile. I guess based on other reviews I’ll have to set up a whole new account and lose all my reward points? Ugh, what a downgrade.

### 1/5 — App doesn’t work

*2025-01-05, version 1.28.0*

The app doesn’t work. You can’t place an order for delivery. Hope they fix this soon.

## Most praised reviews (8 highest-rated)

### 5/5 — Zuly

*2026-08-18, version 26.6.0*

Zuly is a great worker and server

### 5/5 — Does the job!

*2026-03-27, version 26.6.0*

Food is always hot and ready. :)

### 5/5 — Wraps

*2025-08-27, version 1.52.0*

One of my favorite spots, their wraps, tender fries 10 out of 10 their buffalo sauce is so good. I highly recommend.

### 5/5 — Awesome place but

*2025-06-13, version 1.50.0*

Amazing chicken .. m come here every weekend (or twice) for years. Just a real shame they are changing up the menu (removed the fried chicken legs/wings/etc) . Everyone in the JC area is talking about it tbh. I hope they reconsider adding back all the original items.  It quickly fell off my favorite spot now that all the offer is tenders & sandwiches.

### 5/5 — Chicken love

*2025-06-09, version 1.50.0*

The best food ! Every item we have ordered has been fresh, tasty and delicious! The wraps are so fabulous! My favorite is the buffalo chicken sandwich. Never disappoints. Service is quick and friendly!

### 5/5 — Love it!

*2025-03-18, version 1.38.0*

Love Bobwhite Counter & the app makes it so easy to place orders ahead of time

### 5/5 — Love it

*2025-03-17, version 1.38.0*

Makes it super easy to reorder my favorite meal!

### 5/5 — Bobwhite Counter

*2025-01-02, version 1.28.0*

The app is great!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
