# BOJ Mobile - بنك الأردن — user reviews > 57 indexed App Store user reviews of BOJ Mobile by Bank of Jordan PLC, rated 3.77/5 from 188 ratings. - Source: https://appshunter.io/ios/app/boj-mobile/id1403342029/reviews - App overview in markdown: https://appshunter.io/ios/app/boj-mobile/id1403342029.md - Rating breakdown: 5★ 107 · 4★ 6 · 3★ 12 · 2★ 8 · 1★ 41 ## Newest reviews (14 of 57) ### 4/5 — Excellent but… *2026-02-08* Overall, this is an excellent app and fairly easy to use. The interface is clear and the design looks nice, which reflects the effort put into creating this app. That said there are a few features that need to modification. “Saved bills” cannot be sorted up or down on the interface. The “pay all due bills” option can take a while to load, especially if you have more than 20 bills saved. The cordless ATM services is not very intuitive and requires prior knowledge to access it or find it within the app. Small points, but fixing them would make us ability within the app and even better feature. ### 3/5 — تعديل الودائع *2026-02-01, version 2.1.20* لا يمكن التحكم بمدة الوديعة اذا كانت تجديد تلقائي في التطبيق يعني اذا كنت تريد تعديل الوديعة من تجديد تلقائي الى مغلقة بعد انتهاء المدة او اثناء مدة الوديعه لا يمكن التعديل ارجوا حل هذه المشكلة ### 3/5 — 对话框 *2025-11-21, version 2.1.17* 应该增加对话框功能 以便直接可以在线上反馈问题 ### 3/5 — The App is not working *2025-09-28* The app is not working with ios 26 since September 2025 Please fix it and make an updated ### 2/5 — The new app the worst *2024-09-26* Since years I customer with BOJ, this the first time I made of the new bank application it is really the worst update with BOJ since years ago !!! If you have the old one don’t update it. Hopefully they return the old one ### 3/5 — بصمة الوجه *2024-08-22, version 2.0.2* لا يمكن اضافة بصمة الوجه على التحديث الجديد ### 2/5 — Registration *2024-05-03* The application always wanna to register again to active the face ID And doesn’t support iPad ! **Developer response:** Dear Valued Customer, please send us your mobile number to BOJMobile@bankofjordan.com.jo, or contact our Contact Centre on 06 580 7777 ### 1/5 — Need more improvements *2023-12-25, version 1.9.12* The app is easy to use and have lot of useful features BUT, it needs lot of improvements, there are lot of issues such as: Can’t get my device registered! Can’t add Cliq service! The whole dashboard doesn’t match my screen (iPhone 14 pro)! Hope you fix all these issues. Best ### 2/5 — Huge potential, very bad performance *2023-11-11* The concepts are well thought, but very badly implemented. The app is very laggy, gestures are not included, and I am unable to add my card to Apple Wallet at all, despite having the latest iOS and iPhone 14 Pro Max. **Developer response:** Hello, Waseem sorry to hear that, please contact us at 065807777, to be assisted by the relevant department. Thanks for understanding. ### 3/5 — App doesn’t support iPad *2023-07-31* BOJ App supports iPhones only, unlike other local and international banks they give you (iPad compatibility) bigger screen experience since the BOJ website is no longer available. **Developer response:** Hello, Abu Zaid sorry to hear that, please contact us at 065807777, to be assisted by the relevant department. Thanks for understanding. ### 3/5 — Apple pay *2023-07-28, version 1.8.98* When are you going to add Apple pay in Jordan it is now available in so many banks in Jordan why still not yet in Bank of Jordan?! ### 3/5 — Not iPad friendly *2023-07-26* App works well on iPhones only. Unfortunately does not support iPads like other local and international banks Apps. ### 1/5 — App doesn’t allow me to proceed after putting the user name and password in registry *2023-03-16* App doesn’t allow me to proceed after putting the user name and password in registry, i have iPhone 13 pro max and it always gives me that there’s an error **Developer response:** Dear Valued Customer, please send us your mobile number to BOJMobile@bankofjordan.com.jo, or contact our contact centre on 06 580 7777 ### 3/5 — البصمة *2023-01-30, version 1.8.85* نرجو بإضافة واعادة تفعيل بصمة الإصبع ، الموجود فقط هو بصمة الوجه . وجهازي شايل الكاميرا منه بحكم عملي . ## Most critical reviews (10 lowest-rated) ### 1/5 — التحديث الجديد *2025-12-16, version 2.1.18* لا يمكن الوصول إلى الحساب القديم بنفس كلمه السر وكلمه المرور ؟؟؟ ### 1/5 — Bad application *2025-12-08, version 2.1.18* You require the customers to use your cards just to use the bank app?! This is unbelievable failure. Why can't you keep up with other banks thats offer easy and modern digital services? Shame on you. ### 1/5 — البرنامج لا يعمل في سوريا *2025-11-12, version 2.1.17* البرنامج لا يعمل في سوريا ### 1/5 — بنك سيئ *2025-04-14* اسواء بنك واسواء خدمه جدآ سيئ واسواء موظف ربيع حنايفه ### 1/5 — The new app the worst *2024-09-27* Since years I customer with BOJ, this the first time I made of the new bank application it is really the worst update with BOJ since years ago !!! If you have the old one don’t update it. Hopefully they return the old one **Developer response:** Dear Valued Customer, please send us your mobile number to boj@bankofjordan.com.jo, or contact our Contact Centre on 06 580 7777. Thanks for understanding. ### 1/5 — التحديث الجديد *2024-09-12, version 2.0.4* التطبيق بعد التحديث اصبح سيء جدا…. بطيء بطيء بطيء لدرجه خياليه صرت افكر احول ع بنك ثاني بسبب المشاكل التقنيه داخل التطبيق ### 1/5 — التحديث الجديد مقرف ومستفز وبخززززي *2024-09-08, version 2.0.3* التحديث الجديد مقرف ومستفز وبخزززززي ### 1/5 — مشاكل عديدة بعد التحديث الأخير *2024-08-22, version 2.0.2* يوجد هناك مشكله عند محاولة إضافة بطاقة مسبقة الدفع لمحفظة ابل او ساعة ابل و ذلك لإجراء عمليات شراء من هذه البطاقة الجديدة . و ايضا عند الدخول إلى الحماية ومحاولة تسجيل الدخول باستخدام بصمة الوجه او الدخول بالرقم السري فالتطبيق غير قادر على إكمال الطلب ارجو التكرم بإصلاح هذه المشكله حيث ان الجهاز مسجل في التطبيق . و شكرا لكم ### 1/5 — No respect for customers *2024-08-19* They updated the app and my credentials stopped working, my cards stopped working too. Customer service aren’t answering the phone, called the main branch and they hang up the phone. Very unprofessional bank **Developer response:** Dear Valued Customer, please send us your mobile number to boj@bankofjordan.com.jo, or contact our Contact Centre on 06 580 7777. Thanks for understanding. ### 1/5 — Theme update *2024-08-18* New update has terrible colors, i have already written a postive review in the past. But now I'm very disappointed that im actually got motivated to change to arab bank instead. Was wishing for a dark mode theme at the very least like we are not interested in the colors that u guys randomly pick to match ur own bank theme we need something thats standard and functional and easy on the eyes past colors were although uninteresting they were easy on the eyes and not so distracting but now … i hope u can revert this or at least put dark mode **Developer response:** Dear Valued Customer, please send us your mobile number to boj@bankofjordan.com.jo, or contact our Contact Centre on 06 580 7777. Thanks for understanding. ## Most praised reviews (10 highest-rated) ### 5/5 — The best *2026-03-03, version 2.1.21* The best app ### 5/5 — ممتاز *2025-12-24, version 2.1.19* ممتاز ### 5/5 — New features *2025-10-10* Added services ### 5/5 — . *2025-07-21* . ### 5/5 — تسجيل الدخول بالبصمة او رقم سري *2024-08-18, version 2.0.0* Iphone 13 ios 17.5.1 لا تعمل خيارات تسجيل الدخول بالبصمة او رقم سري بالتحديث الجديد هناك مشكلة بتفعيل الخيارات: "غير قادر على اكمل الطلب" ### 5/5 — very good *2024-08-18* very good ### 5/5 — Easy to use *2021-10-15, version 1.8.11* The app able me to pay bills easily as i can pay 7 bills on one time ### 5/5 — Good app *2020-12-24* This app is very useful and user friendly **Developer response:** Hello Yazeed, Thank you for leaving a great review 💙 ### 5/5 — Ahmad *2020-12-17, version 1.7.42* Advanced app with high security that provides many solutions that save me a lot of time and make my experience a great experience with Bank Of Jordan 🇯🇴 ### 5/5 — App works as intended now *2020-09-22* App works great. Thanks. **Developer response:** Dear Customer, Please update to the latest version and try again. For more assistance, kindly email us on bojmobile@bankofjordan.com.jo or call our contact center 06 5807777. Thanks, --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*