# Bojangles App — user reviews > 397 indexed App Store user reviews of Bojangles App by Bojangles' Restaurants, Inc., rated 4.70/5 from 53,337 ratings. - Source: https://appshunter.io/ios/app/bojangles-app/id1564685788/reviews - App overview in markdown: https://appshunter.io/ios/app/bojangles-app/id1564685788.md - Rating breakdown: 5★ 45,495 · 4★ 3,577 · 3★ 1,394 · 2★ 634 · 1★ 2,237 ## Is Bojangles App safe? Bojangles App appears safe based on user ratings. The AppsHunter Safety Score for Bojangles App is 94 out of 100. This assessment is based on 53,337 user ratings, with an App Store average of 4.7 out of 5. Of 53,337 App Store ratings, 92.0% point to a safe experience, 2.6% suggest some concerns, and 5.4% point to a risky experience. ## Is Bojangles App legit? Bojangles App appears to be a legitimate app. The AppsHunter Legitimacy Score for Bojangles App is 93 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of Bojangles App? Reviews of Bojangles App are mostly negative: the Food & Drink app is rated 4.7/5 from 53K App Store ratings. What users like most: convenient pickup option, quick ordering process. Top complaints: inconsistent app functionality, unreliable order tracking. Summarized from real user reviews. **Pros** - 🚀 Convenient pickup option - 🚀 Quick ordering process - 👍 Visually appealing app design **Cons** - 🐛 Inconsistent app functionality - 🐛 Unreliable order tracking - 🐛 Lack of customization options - 🐛 Confusing user interface - 💰 Unexpected fees and charges **Commonly reported bugs** - Orders not showing up at store - Inability to cancel or modify orders - App crashes and freezes - Inaccurate menu and availability information **Most requested features** - Add drive-thru pickup option - Improve order history and tracking - Allow customization of menu items - Provide more payment and delivery options - Integrate loyalty/rewards program ## Newest reviews (19 of 397) ### 2/5 — It’s so awkward *2026-10-12, version 26.74.0* Why WHY do you have to pick a store before just being able to see your profile. Stop doing that. Also all I want out of this is to accrue rewards for purchasing at a store. I don’t care about ordering ahead and I really really don’t care about door dash ### 2/5 — Fixin’s problem *2026-10-08, version 2.4.9* When ordering online a dinner either a two-piece or a three-piece you’re supposed to have two options for fixings. It seems to have the seasoned fries always highlighted, but says zero. But when I go to choose it seems to be able to pick one OK, but then when I choose a second one it acts like I already did a second one and keeps the seasoned fries highlighted. So I’m not able to pick a second one at all. It says I met the limit. Frustrating. ### 1/5 — Not user friendly *2026-08-26, version 2.4.9* Doesn’t allow me to comment on missed items in my order. Love the food, the app needs updated. ### 2/5 — No drive through order ahead *2026-08-21, version 2.4.9* No drive through or curbside option when ordering ahead is a big time miss, I won’t be going back anytime soon - despite the good biscuits ### 1/5 — Horrible app, better off using KFC *2026-08-19, version 2.4.9* App has the be the worst of all fast food chains. They never have promos, it’s very glitchy. Better off just ordering off KFC app ### 3/5 — Staff is WONDERFUL!!!!! *2026-08-19, version 2.4.9* I love this restaurant and it never disappoints. The only thing that I think needs improvement is first thing in the morning the restaurant hasn’t been clean since the night before. The food is excellent though! ### 1/5 — Only in-store pickup available *2026-08-18, version 2.4.9* If I wanted to go inside I wouldn’t use your app you absolute geniuses ### 2/5 — Below Average App *2026-08-08, version 2.4.9* This is one of the weakest fast food restaurant apps. Half of their restaurants do not participate with it and there are no rewards. Pitiful. ### 3/5 — Food *2026-08-05, version 2.4.9* Why are they never any offers with this app? All the other apps like Popeyes,sonic, McDonald’s all have offers or some type of deals, so yall really need to do better with that. Ijs ### 1/5 — The app charges you more than going to the restaurant in person *2026-08-05, version 2.4.0* This app is terrible, you are charged a “convenience fee” just for using it, I have not found another fast food app that does the. Bojangles should reward your ordering early, not punish you with a fee. ### 1/5 — App issue *2026-08-04, version 2.4.0* Deals aren’t showing up ### 2/5 — Useless app *2026-07-31, version 2.4.0* Never can bojangles get your order right when ordering off the app. Also when you go size your combo they can only see the side size not the drink size. No rewards program you’re better off ordering at the window. ### 1/5 — Promo is a pain *2026-07-26, version 2.4.0* Why should it be so user unfriendly to use an offer. I wont just add the item. Forces you to input a promo code by hand and the code is micro print. You cannot copy and paste it either. Thats irritating enough to make me delete the app. ### 1/5 — Offers never popping up *2026-07-26, version 2.4.0* Everytime I go to my bojangles, there is NEVER any offers on the app so I have to buy everything as it is and I get no deals in the end. ### 1/5 — App sucks *2026-07-22, version 2.4.0* Why can’t I just browse your menu before I head out to the local store? I have to put in my location and when it finds one near me, I can’t select that store and move on to the menu. ### 1/5 — No good *2026-07-19, version 2.4.0* What a rip off to charge ppl to use the app shame on you. I will never order on the junk app never again and have stopped going to this food joint. And plus you have got rats running inside the store where you fix the food. How nasty can that be. I have taken my business somewhere else. ### 1/5 — Useless *2026-07-18, version 2.4.0* Less convenient than drive-thru + no reward points for purchases = useless app. I should have read the other revives before I downloaded and wasted my time and money. ### 2/5 — You get NO credit for in house orders *2026-06-29, version 2.4.0* Order at the counter and eat inside and you get no credit for your purchases. We eat here at least once a week, spending $20. So, we don’t quality for any Special Offers. 😩😩😩. Food is GREAT!!! App needs work. ### 1/5 — Can’t browse menu *2026-06-28, version 2.4.0* Can’t browse menu without choosing location. Location finder in app is turning up nothing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Location services awful *2026-10-11, version 2.4.9* I can’t use the app because it doesn’t register the several bojangles that are near me, and I am not driving two hours to the nearest one it bothers to recognize. I’m 10 minutes from a bojangles! This is ridiculous and whatever the reason is, it’s stupid ### 1/5 — App SUCKS *2026-10-06, version 2.4.9* No option for app orders other than inside pick up. What happen to pick up options “DRIVE THRU” or “CURBSIDE” like most other apps. Can’t use “REORDER” previous orders option, message pops up stating items no longer available, yet I can order the exact same thing by selecting it in the app. Also 8 pc family meal comes with 2 sides but unable to select 2 sides of MY choice since Fries are already selected as one of 2 and you can change it. Says app was update 2 wks ago but not sure what they updated. These same issues have been ongoing for over a year with NO RESOLUTION WHATSOEVER!!!! FIX The APP!!!! ### 1/5 — Can’t order off the app within driving radius *2026-10-04, version 2.4.9* It’s silly to download the app but when you select pickup it shows stores past 30 mins heavy when you live at ### 1/5 — Rip-off *2026-09-30, version 2.4.9* I ordered online for delivery, and for no reason they cancelled my order, but still charged my card and said in order to get my money back, id have to file a dispute with my bank because they “don’t issue refunds” as they so put it. Don’t waste your time with these incompetent morons, and just order KFC instead. ### 1/5 — App SUCKS *2026-09-30, version 2.4.9* Tried to “REORDER” a previous app order but get a message that that order is no longer available. So went to Meals selected the meal I wanted however when it came time to select my 2 side items the APP it indicates 1 already selected. I don’t want the one selected but you can’t change it. FIX THIS ISSUE!!!!! ### 1/5 — User hostile *2026-09-24, version 2.4.9* App does not save credentials or support iPhone auth like Face ID. One missed tap and you have to sign in again. ### 1/5 — ASAP doesn’t work *2026-09-15, version 2.4.9* Was going to have the wife swing by and grab chicken I ordered as she drove across town. ASAP can’t do shorter than 30 minutes. That’s literally scheduled, which is a separate option. Fifteen minutes, MAYBE acceptable. But half an hour? We got food from another fast food restaurant that knew how to build an app. ### 1/5 — App Issues *2026-09-13, version 2.4.9* I made my 1st delivery order and it was cancelled after almost an hour. Tried to order pickup thru the app many times but it restarts and doesn’t allow me to order takeout. ### 1/5 — Continue as guest *2026-09-12, version 2.4.9* Press continue as guest. Wants you to create an account anyway at check out. Logout, deletes your order. Pure garbage. Going to KFC Instead. ### 1/5 — Terrible service and poor quality food *2026-08-29, version 2.4.9* I waited over thirty minutes to get warm chicken and cold sides Biscuits under cooked and employees were not friendly at all ## Most praised reviews (10 highest-rated) ### 5/5 — Best Biscuits Since Grandma’s *2026-09-08, version 2.4.9* Used to like the biscuits at Loveless Cafe outside Nashville, but after tasting Bo’s, forget them. Bo’s are best biscuits since Grandma’s. ### 5/5 — Much improved! *2026-03-14, version 2.2.46* The service was great and food was even better! They are starting to act like a Bojangles. I just wish they had bone in chicken! ### 5/5 — Why I rate it 5 stars *2025-11-23, version 2.2.22* I love bojangles cause it’s absolutely delicious ### 5/5 — Thank you *2025-11-08, version 2.2.22* Very convenient and good quality chicken. Absolutely worth the wait. The app makes things very simple ### 5/5 — OG bojangles *2025-09-24, version 2.2.4* HELLO ALL, I just wanted to share that I have been on this app before it was released, back when bojangles was just a email subscription and didn’t have an app. I have been a fan since before the app even came out. Cheers! ### 5/5 — Good customer service *2025-08-05, version 2.0.2* The manager, Miss Kiesha, I love her. She has a good personality and she has great customer service. Yeah I better keep that lady ### 5/5 — Wonderful customer service *2025-05-12, version 1.11.21* I came through the drive-through and I was having a tough time placing my online order. The girl was very patient. There were no customers behind me and she waited for me to place it online because Apple Pay was not working and they’ve been having issues with the system, so I entered all my card information and she was so patient and kind what’s your name and Charmaine helped me and she was wonderful. She needs a raise. ### 5/5 — Very pleased *2025-04-15, version 1.11.18* The restaurant is clean, service was excellent, I was treated with respect and best of all the food was very good, I’m glad breakfast was service late. The biscuit was flavorful ### 5/5 — App *2025-04-15, version 1.11.18* Easy to use and follow! 🙏🏽 ### 5/5 — Points, promo codes, more deals *2025-04-03, version 1.11.18* Plenty Of Other restaurant applications have promo Codes, Copons, and points. This would help considering How Many Times I purchase From you all. I Always used the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-15.*