# BOK Financial Mobile Banking — user reviews > 51 indexed App Store user reviews of BOK Financial Mobile Banking by BOK Financial Corporation, rated 4.90/5 from 5,810 ratings. - Source: https://appshunter.io/ios/app/bok-financial-mobile-banking/id400988879/reviews - App overview in markdown: https://appshunter.io/ios/app/bok-financial-mobile-banking/id400988879.md - Rating breakdown: 5★ 5,299 · 4★ 332 · 3★ 78 · 2★ 27 · 1★ 74 ## What do users think of BOK Financial Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Convenient and easy to use - 🚀 Quick and reliable transfers - 💯 Excellent customer service - 🏆 Best banking experience **Cons** - 💰 Increasing fees - 🔒 Privacy concerns - 🐛 Frequent app crashes - 🤖 Lack of features and functionality **Commonly reported bugs** - Login issues on certain devices - External transfer problems - Inconsistent app performance **Most requested features** - Improved mobile app compatibility - Ability to customize payment amounts - Enhanced check deposit functionality - Detailed transaction history and analytics ## Newest reviews (12 of 51) ### 3/5 — Easy to use but *2026-07-15, version 2026.6.43600* It doesn’t show details of transactions like it does on the website . It’s just a reference for your balance, transactions and transfers. Not details about your transactions ### 4/5 — Thank you *2024-03-13, version 2024.3.24174* I access a lot of websites, and yours is the best! It’s well laid out, easy to understand and easy to use! Thank you! ### 4/5 — Great App *2024-01-11, version 2023.12.23218* I rarely have a problem with this app. The only reason I’m giving it a 4 stars rating is because, every now and then the app has a problem recognizing the back of a check when I’m trying to deposit it. There’s been a couple of times I’ve had to go to the bank in order to deposit checks. ### 3/5 — Bill pay *2023-07-09, version 2023.6.20486* Bill pay does not show me the check number unless you log in on a computer and drill into the transaction! Very frustrating ### 2/5 — Missing standard functionality *2022-12-01, version 2022.10.16730* App seems like it is from 2015. Registration took forever, doesn’t integrate with iOS pwd manager or its default copy/paste function, makes you re-enter all registration values if the username is in use (after submitting). Finally got through that mess & I can’t enroll in auto-pay because the form won’t let me scroll to the bottom to accept terms & submit. My loan was transferred to BOK without consent, but I’m so glad I don’t bank here. Avoid it, if you can. ### 2/5 — Can’t label checks *2022-11-01, version 2022.10.16730* I switched from Bank of America to Bank of Oklahoma because of quality of service. But when I found out I couldn’t label my checks on line I stopped transferring funds to BOK so I could use the BOA checking. When BOK fixes this I will complete my money transfer. ### 5/5 — BOK Financial *2022-07-01, version 2022.6.15314* Best technology and great Customer Service. So glad they bought my previous bank. ### 3/5 — Keep getting the same error code *2022-06-23, version 2022.6.15206* For a month now, every time I open the app it says “oops something went wrong please try again in a few minutes”. I have deleted and redownloaded the app, I have added an account to the app, etc several things that could have reset the glitch...Very annoying. Otherwise the app is user friendly, and I have no other complaints. My favorite feature is looking for an atm, as they give a list of several in the area with a credit for the atm fee if it’s not a BOKfinancial specific bank. ### 5/5 — YOU WILL BOK *2022-05-03, version 2022.3.14732* I love them very personable bank I feel like they personally know their customers they make you feel welcome upon arrival and will accommodate your needs TY !!!! ### 5/5 — Saved me gas today… *2022-02-28, version 2022.2.14503* The people in the bank are surprised to see me. I am finally able to handle banking online, thank you BOK! ### 5/5 — What happened to face recognition??? *2022-02-26, version 2022.2.14503* I’m having to login with my password every time now. ### 3/5 — BOK APP *2022-01-21, version 2021.12.13944* Doesn’t always work on mobile devices, there is no explanation and may work on android but not iOS and vise versa. Today only working on iOS ## Most critical reviews (10 lowest-rated) ### 1/5 — I can’t log in *2026-06-08, version 2026.5.42122* With a security feature on, it, sends me a code multiple times and times out quickly before I can connect. It often shuts down in mid use. ### 1/5 — GIVE ME MY MONEY *2026-03-31, version 2026.2.39791* 4.9 stars my arssssss! The second I put money on my account (I’ve been reluctant because this app is so archaic) all of a sudden I can’t even access my account? NEVER touch this app or bank. I am livid ### 1/5 — Fees going up … *2025-09-29, version 2025.9.36509* Unfortunately we are looking at other banking options since your fees are astronomical now. ### 1/5 — Does not work on an iPad *2024-11-19, version 2024.10.28360* Every time I try to open it it crashes right after you login. Useless. ### 1/5 — Transfer *2023-10-12, version 2023.9.21940* Random transfer amount set at 2500 but no one told me. Was oh hold with bank for 2o minutes not calling bank back ### 1/5 — Lack of communication *2022-10-28, version 2022.10.16730* Not responsive to inquiries through the app. ### 1/5 — Privacy failure *2022-10-12, version 2022.10.16651* I can’t believe a bank needs to track every single thing I do on a mobile device. Appalling ### 1/5 — Not working this morning *2021-11-20, version 2021.10.13565* Can’t sign in on phone or iPad, only desktop. Haven’t had this problem before. ### 1/5 — App don’t work *2020-09-21, version 2020.9.8936* The app doesn’t work with iOS 14, they need to fix this ASAP to make it compatible ### 2/5 — App needs more options for payment *2024-10-06, version 2024.9.27041* Online system needs adjustment to be able to make payments less than the current amount. Getting paid bi weekly is tough enough, being able to change payment amounts would be helpful. The phone system is even worse when entering a payment different from current it always says it’s greater than or equal to current payment and it’s not. ## Most praised reviews (10 highest-rated) ### 5/5 — I LOVE THIS BANK! *2026-03-06, version 2026.2.39629* This bank goes above and beyond for you. They know your name and the branch manager, Sandy, is far superior than anyone I’ve ever dealt with at my other banking institutions! ### 5/5 — Best Bank *2026-02-14, version 2026.1.39310* I love this Bank. I have been banking here since 1978. I have seen it go from the Women’sBank, the Colorado, Business Bank, and now BOKF. I would never bank anywhere else. ### 5/5 — Used it for years always been very good to me *2025-09-05, version 2025.7.35056* Never had any issues with this app always there and always working for me when I needed it. ### 5/5 — External transfers *2025-04-26, version 2025.4.31875* Making your customers use some outside source to manage a transfer into your bank is ridiculous ### 5/5 — Transfer *2025-03-31, version 2025.3.31160 (310007167)* I really like the app of Bank of Oklahoma. It’s easy and convenient to transfer from one account to another. ### 5/5 — AUTOMATIC TRANSFER *2025-02-07, version 2025.1.30083* The transfer is quick easy and reliable. I love this feature! Thank you BOK ### 5/5 — Scroggins Family *2024-04-26, version 2024.4.24892* We are brand new to the BOKF realm but from what we have experienced thus far, we’ve NEVER been happier!!! A big shoutout for our new Personal Banker Kassandra Colin-Rivas at the Fay branch, Thank You for all the help!!! ### 5/5 — Love it *2023-12-01, version 2023.11.22815* Love the way you can move money around, Zelle is awesome. Bank of Texas makes it easy for us old people ### 5/5 — Bok Finalcial *2023-04-10, version 2023.3.18750* Me encanta Bok Finalcial realmente el mejor banco que e tenido desde que llegue a USA ### 5/5 — Helpful *2022-09-30, version 2022.9.16189* Express bank responded so quickly when I had a discrepancy with my mortgage payment. I was so grateful for their help. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*