# Bokksu Market: Asian Groceries — user reviews

> 43 indexed App Store user reviews of Bokksu Market by Bokksu, rated 4.90/5 from 402 ratings.

- Source: https://appshunter.io/ios/app/bokksu-market-asian-groceries/id1594645350/reviews
- App overview in markdown: https://appshunter.io/ios/app/bokksu-market-asian-groceries/id1594645350.md
- Rating breakdown: 5★ 371 · 4★ 20 · 3★ 1 · 2★ 2 · 1★ 8

## What do users think of Bokksu Market?

Overall sentiment: positive

**Pros**

- 🚀 Fast and reliable shipping
- 👍 Easy-to-use app interface
- 🌟 Wide variety of Asian grocery products
- 💰 Fair and competitive pricing
- 📦 Excellent packaging quality
- 🤝 Responsive and helpful customer service
- 🎯 Low order minimums
- ✨ High-quality authentic products
- 🔄 Good refund and replacement policy
- 🏠 Convenient online shopping from home

**Cons**

- 🔍 Poor search algorithm functionality
- 📧 Excessive email notifications/marketing harassment
- ⏱️ Inconsistent shipping times and delays
- 📦 Missing items in orders
- 💸 Expensive pricing for some customers
- ❌ Out-of-stock items shown as available
- 😠 Coercive customer service practices
- ⚠️ Lack of transparency about warehouse issues

**Commonly reported bugs**

- Search function not displaying available products
- Inventory system showing out-of-stock items as in-stock
- Email alert system sending excessive notifications

**Most requested features**

- Improved search algorithm
- Better email notification controls
- Real-time inventory status updates
- Advance notice of warehouse changes or delays

## Newest reviews (14 of 43)

### 5/5 — Great company and excellent prices

*2023-07-08, version 4.3*

Love this Asian grocery company. I order from them regularly. Always have a great experience and if they get anything wrong, they ALWAYS make it right.

### 5/5 — Only one bad thing ever happened when I used this

*2023-06-19*

There was just one bad thing that happened on here but that's it. It was just an opened pack of something. It doesn't really matter that much and I got a 5 dollars off. But other than that everything on here is good. My orders always came at the right date. Most of the stuff like the cake and the assam milk tea was really good. But it is a little expensive for me. Nothing really bad ever happened on here. And they will probably give you a refund if something is missing or opened because they told me if I wanted one but I said no. Also the shipping was probably only good because I'm in Missouri, U.S.. Nobody never opened my package or anything everywhere that I ordered something besides a bad website.

### 5/5 — Love it

*2023-06-09, version 4.3*

really good has AMAZING choices

### 5/5 — Delicious

*2023-05-28*

Ever since I’ve been deployed to several Asian countries, I have fallen in love with the Asian food whether it be Japanese or Korean I’ve craved the authentic food they carry which is hard to come by in America. I’ve found this grocery and have tried their meats and groceries. I haven’t come across anything I didn’t enjoy! Will forever have a customer in me.

### 5/5 — SUCH A CUTE APP WITH SO MANY THINGS !!!

*2023-03-25*

I literally was looking for a specific item that no other app carried or website couldn’t ship to my location because it was only sold in certain areas but this place SELLS IT OMG thank god I found this app I love it so much and they have so many cute sweets like chocolate infused strawberries!!! Like who even knew that was a thing !!!! I 100% Recommend this app to anyone considering it.

### 5/5 — Great app!

*2023-01-12, version 3.5*

Yummy food! Always satisfy me ❤️

### 5/5 — Great app

*2022-11-14, version 3.3*

The app is easy to use. The customer service is amazing. The food ships quickly. I have nothing bad to say. They even gave me a free tea with my order.

### 5/5 — Really great service!

*2022-06-09, version 2.3*

I had a bit of trouble when I started using it and they emailed me how to fix it and they were very helpful! First time user!

### 5/5 — Asian Groceries without leaving home!

*2022-02-25, version 1.5*

So glad Bokksu grocery is here! Low order minimums, free fast shipping, great selection of a bunch of Asian pantry staples, snacks, drinks, and more.

### 5/5 — Loving exploring new flavors!

*2022-02-02*

I am a Japanese in NY and started using Bokksu Grocery for my daily Japanese grocery. But I am now more loving to explore new flavors of Chinese and Korean groceries!! It’s a re-discovery of Asian culture for me😍✨

Asian groceries are far from my place so online ordering is so convenient. Love Bokksu Grocery!

### 5/5 — 5 stars for the app & the fast delivery!

*2022-01-31*

This app is easy-to-use and the entire purchase flow is quite intuitive. I only started ordering groceries online since pandemic hit. I’ve tried many different delivery services and I would say Bokksu Grocery is probably one of the best when it comes to Asian grocery. Highly recommended.

### 5/5 — Variety is amazing

*2022-01-27, version 1.4*

I am enjoying ordering and trying items I have not tried before. I really love the raspberry KitKat 😀

### 5/5 — Bokksu Grocery!!!! 🎉

*2022-01-26*

So glad there’s an app where I can quickly and easily stock up on some favorites from my Bokksu subscription as well as learning about some new products!

### 5/5 — Super easy Asian grocery shopping!

*2022-01-24*

I used to buy Asian snacks/ groceries from a grocery store far away in city, but this app made my shopping experience much easier and faster!! I love exploring new items here and I get exactly what I want without leaving my house.

## Most critical reviews (10 lowest-rated)

### 1/5 — Orion MyCOS Sugar Stick: Menthol (20 Pcs)

*2026-05-02*

im trying to find this product, its out of stock on the website so i got the app to be notified when it gets sold. but your searching algorithm is so bad i dont think i’ll ever find it even tho it is shown on the website and not the app. ive tried these menthol sticks once and i have never been able to find them anywhere till now and i really wish to buy the product😑i need my sticks man

### 1/5 — Food

*2024-09-30, version 5.3*

Too expensive

### 1/5 — Don’t sign up for email Alerts. Constant Harassment!

*2024-01-22*

I’ve received 22 emails in less than 24 hours. Absolute harassment of communication. I will be reporting this to Apple. They are still continuing as I write this. Looks like a great market and I’m excited about the products, but with such an aggressive approach I’m lead to believe this app is fraudulent and might steal my information if I buy something! Be careful!

### 1/5 — If I could give 0 stars I would

*2022-09-19*

Terrible! Absolutely terrible. They took over 3 weeks to ship my things, and on top of that they didn’t include two of the items in my order. They even issued me a refund for one of the missing item. But not the other. When I ask them for my refund for the other item, they practically coerced me into taking the product instead of refund me. EVEN TOUGH THEY ARE AT FAULT FOR NOT INCLUDING THAT ITEM IN THE BOX WITH THE OTHER ITEMS. Absolutely worst! Not shopping with them ever again.

### 2/5 — My first impression: Bad experience.

*2023-02-09, version 3.6*

My order that should have arrived in 4-5 business days did not SHIP until business day #8. When my order finally shipped, I was notified that an item I ordered was out of stock (displayed as in stock when I placed my order). When I reached out to support about the extended wait time, they said it was due to them moving warehouses; I think that’s something you should alert shoppers of before they spend their money. I did get a coupon code for $5.00 off my next order, not sure it will get used.

### 4/5 — Quick review

*2024-01-07, version 4.9*

Decent selection, decent food quality, quick delivery, overall app is pretty aight👍

### 5/5 — It’s so good!

*2025-11-28, version 6.7*

I love this app!

### 5/5 — I adore you Bokksu <3

*2024-03-08*

This is my goto site for all my Asian snack needs. And now I am learning how to cook with these amazing staples that are also available through this market. I adore you Bokksu! Thank you so much for your service and care.

### 5/5 — Awesome site!

*2023-11-07, version 4.9*

This place has awesome products and have very fast shipping!

### 5/5 — Better app

*2023-11-05, version 4.9*

Great job with your update on 11/3. So much easier to use!!  Thank you for making it easier for your customers!  :-)

## Most praised reviews (6 highest-rated)

### 5/5 — I love this shop/app

*2023-10-28*

I buy ramen and snacks from off here about once a month, I look forward to it all month long. Shipping is fast, the items are high quality and the prices are fair. I’d definitely recommend you take a look :-)

### 5/5 — Gourmet Snacks

*2023-10-13, version 4.6*

The fact that I don’t want to share which snack I love most for fear of it running out says a lot. These snacks are amazing for people who just love snacks

### 5/5 — Great potato chip variety!

*2023-10-05, version 4.6*

Loved all the snacks I ordered! Thanks!

### 5/5 — Nice!

*2023-09-08, version 4.4*

I was scared because it took a few days before my order shipped but i just received my order and noting is damaged! Thank you Bokksu!

### 5/5 — A Great Place to Shop

*2023-09-01*

Buying online is essential for me, as I have quite bad social anxiety. This shop makes it easy to get everything I need. It has plenty of options to choose from, so I always get to try new things every time I buy! The shipping is fast, and the packaging is always outstanding. I’ve already recommended Bokksu Market to three people I know. As long as they’re in business, I’ll always be a loyal customer.

### 5/5 — Bokksu Market

*2023-08-05, version 4.4*

I love Bokksu Market Asian market app! Bokksu Market app is so efficient and convenient to access from my mobile device/cellular phone on the go. I love the Lays chips, YUMMY!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
