# Bolay Fresh Bold Kitchen — user reviews > 88 indexed App Store user reviews of Bolay Fresh Bold Kitchen by Bolay Enterprises, LLC, rated 4.90/5 from 6,951 ratings. - Source: https://appshunter.io/ios/app/bolay-fresh-bold-kitchen/id1569068372/reviews - App overview in markdown: https://appshunter.io/ios/app/bolay-fresh-bold-kitchen/id1569068372.md - Rating breakdown: 5★ 6,554 · 4★ 229 · 3★ 54 · 2★ 23 · 1★ 91 ## What do users think of Bolay Fresh Bold Kitchen? Overall sentiment: neutral **Pros** - ⭐ Awesome rewards - 🍔 Great food quality - 👍 Simple ordering process - 🥤 Sauce on side option would be great **Cons** - 🐛 Buggy app updates - 🤔 Confusing reward system - 🤖 Lack of customer support - 🤑 Forced credit card requirement - 🤯 Difficult to use app navigation **Commonly reported bugs** - Gift card disappearing after app update - Inconsistent item availability - Checkout process issues - Rewards not working as expected **Most requested features** - Add tumeric sauce as an option - Ability to save favorite orders - Group ordering feature - Detailed ingredient information ## Newest reviews (10 of 88) ### 2/5 — Wallet *2026-06-24, version 50.0.3* Apple Pay doesn’t work in your app ### 2/5 — No Discover cards for rewards *2026-06-01, version 49.2.2* App doesn’t allow discover cards for rewards ### 2/5 — Very glitchy *2026-02-05, version 47.12.2* Can’t order online no matter how many times I try. Keeps saying error for no reason. Should be fixed ### 2/5 — Problems *2025-11-20, version 47.0.1* Always out of the rice I order by the time I go to pay for my order ### 5/5 — Celiac Heaven *2025-06-12, version 44.3.3* Celiacs rejoice! Safe, delicious, wonderful staff! ### 5/5 — Love it!! *2025-05-04, version 44.0.0* My family loves Bolay. It’s our new favorite spot. ### 5/5 — MS *2025-02-14, version 39.0.0* The food at Bolay is healthy and tastes delicious and the service is great. ### 5/5 — Healthy choice *2025-01-13, version 35.0.5* Great tasting healthier choice. Honestly can’t stop ordering from here. ### 5/5 — . *2024-11-26* Everything was great sauce on side option would be even better ### 1/5 — No support option. *2024-11-19* They use third party companies as delivery, DoorDash does not assume any responsibility when it comes to your order, and they do not have a support option on the app in to report an error with your order, the only way to resolve anything is to call the restaurant and deal with an employee. Little frustrating when they offer you “rewards” and do not send the item you redeem the points for. ## Most critical reviews (10 lowest-rated) ### 1/5 — Super glitchy *2026-08-21* Tried to re-order and it told Me my product was unavailable. Had to build the order again from scratch for the product that is available. Screens were cutoff so the messages that kept popping up were missing context. **Developer response:** We're really sorry the app let you down — having to rebuild your order from scratch and dealing with cut-off screens is genuinely frustrating. This isn't the experience we want for you, and we're taking this feedback seriously to help our team improve the app. Please reach out to our support team and we'll make this right. ### 1/5 — App Buggy *2026-07-15, version 50.0.3* not sure if its just me but whenever i tried to redeem a reward it keeps saying reward validation failed. ### 1/5 — Chicken is dark meat only!!!😡😡😡please add this info to you menu! Some people only eat breast! *2026-04-22, version 48.1.0* You have to add yo your menu the chicken you use is only DARK and nor breast, you want to sell that your healthy but dark meat is NOT you trick people into ordering the chicken!!!😡😡😡 ### 1/5 — Frustrating *2026-03-28* Love Bolay, but tried multiple times to place an order on the app- you better order fast, because orders time out very quickly and you have to start over -! Additionally, very very glitchy on payment methods - Stick to Apple Pay folks. Hope they fix it : just a chore ### 1/5 — Food is great the app is junk *2025-07-08* First , the app is misleading and you won’t be able to use it until you add a credit card. Please note that the business likes specifics cards and won’t accept any regular credit card. You won’t be able to use any coupons as well. ### 1/5 — Have to register a credit card *2025-05-24, version 44.2.0* Why don't they use a phone number for rewards instead of a credit card. What happens when you get hacked? (and you will). Someone will get my credit card number. ### 1/5 — Food is great the app is junk *2025-04-28* First , the app is misleading and you won’t be able to use it until you add a credit card. Please note that the business likes specifics cards and won’t accept any regular credit card. You won’t be able to use any coupons as well. ### 1/5 — Fix redeeming coupon *2025-03-08, version 39.3.1* I love bolay but it’s upsetting that I had a coupon for two free cookies and it only let me redeem one cookie and not the two and then it expires in three days, which is annoying ### 1/5 — False advertisement *2025-02-06, version 39.0.0* So I received an advertisement of bolay where you use a qr code to download their app to receive a free bol, I followed all the instructions and it sent to a $5 dollar discount, I wasn’t happy about it, but I was ok, something is better than nothing and at the end, I didn’t get it either, you have to accumulate points in order to receive any of these promos. This is fooling your clients, shame on you bolay!! ### 1/5 — Bad experience *2024-12-29, version 35.0.5* I go here often and it’s usually great but there were bones in the chicken and the meat was chewy and not delicious. ## Most praised reviews (10 highest-rated) ### 5/5 — Delicious *2026-08-15, version 56.0.0* Very delicious and healthy food ### 5/5 — First time *2026-07-16, version 53.0.0* The food was fantastic. Enjoyed it immensely. ### 5/5 — Deliciousness 😋 *2026-04-04, version 47.17.9* Very nutritious & appealing to the eyes 👀 Enjoy every time I taste this deliciousness! Thank you 🙏🏾 ### 5/5 — Delicious healthy quality *2026-02-21* We have been addicted to Bolay since we found it! Fresh fast friendly, best of all it is sooooo delicious!.10 stars if I could give!! ### 5/5 — Great healthy food *2026-02-18, version 47.14.0* Lovely staff and attitude. Enjoyed the noodle bowl with steak and broccoli. ❤️ ### 5/5 — Friendly staff/delicious food *2026-02-12, version 47.13.0* Black rice is so amazing. Their salmon is nicely seasoned too. ### 5/5 — Good food *2026-01-11, version 47.5.0* Very good ### 5/5 — Good food *2025-12-30, version 47.3.23* Love this place ### 5/5 — Bolay Olay! *2025-09-20, version 45.8.0* This location has the best food! The servers are super friendly too 😊😊😊 ### 5/5 — Yummy *2025-07-17, version 44.7.1* Always CLEAN Great food and service! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*