# Bolt Food — Delivery, takeaway & groceries

> Food, grocery, and restaurant delivery and takeaway service. (iPhone/iPad app by BOLT TECHNOLOGY OU.)

- Source: https://appshunter.io/ios/app/bolt-food/id1451492388 (this page in markdown: same URL + `.md`)
- Developer: [BOLT TECHNOLOGY OU](https://appshunter.io/developer/675033633)
- Category: Food & Drink
- Price: Free
- Rating: 4.60/5 from 9,123 App Store ratings · 1,304 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 170 MB
- Languages: American English, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Georgian, Greek and 11 more
- Released: 2019-08-19
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/bolt-food/id1451492388/reviews.md

## What is Bolt Food?

Craving something delicious? Whether it's pizza, tacos, or your favourite fast food from Burger King and KFC, Bolt Food delivers straight to your door.

WHY CHOOSE BOLT FOOD?
- Real-time tracking: track your order and courier’s location from the restaurant to your doorstep.
- Convenient scheduling: plan ahead and order food or groceries in advance.
- Pickup options: prefer to grab your meal yourself? Use our pickup feature for easy collections.
- Takeaway deals and discounts: save on your favourite meals and snacks.
- Seamless payments: pay effortlessly using Google Pay, Apple Pay, or credit/debit cards.

HOW TO GET STARTED:
1. Set your delivery address.
2. Browse and pick meals, groceries, or snacks from your favourite local restaurants or stores.
3. Place your food order and pay securely.
4. Track your order in real-time.
5. Sit back and enjoy!

DISCOVER LOCAL AND GLOBAL FAVOURITES:
Explore a culinary world at your fingertips with Bolt Food. From beloved local restaurants to renowned fast food chains like McDonald's, get meals from your favourite restaurants delivered to your door.

*BOLT MARKET - QUICK GROCERY DELIVERY:
Need groceries or essentials delivered? Bolt Market brings everyday items like milk, bread, and coffee, as well as speciality products like pet supplies, cosmetics, or alcohol, right to your doorstep. Forget the long supermarket queues and shop smarter with Bolt Market.

*BOLT PLUS
With Bolt Plus, you can access exclusive benefits that save you time and money. For example, you can enjoy priority delivery for your orders, even during the busiest hours.

*GO OUT AND SAVE WITH DINEOUT
As convenient as it is to get food delivered to your door, some moments are worth making the trip out for. Find tables at nearby DineOut restaurants and get a discount off your meal. Just open the app, search for what you crave, and switch to the DineOut tab for in-restaurant offers. 

Bolt Food was created by the European super-app Bolt. It’s challenging the efficiency of the food and grocery delivery industry while helping restaurants and stores get more orders and enabling couriers to earn money.

Become a Bolt Food Courier partner:
Have a car, bike, or motorbike? Earn money delivering meals with Bolt Food: https://bolt.eu/en/food/courier/.

Partner with Bolt Food:
Are you a restaurant or grocery store? Boost your sales by joining Bolt Food: https://bolt.eu/en/food/partner/.

Get in touch with us via food@bolt.eu

Follow us on Facebook: https://www.facebook.com/boltfood.

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*Only available in selected markets.

## Key features

- Real-time order tracking
- Scheduled deliveries
- Pickup options
- Takeaway deals and discounts
- Seamless payment options
- Grocery delivery
- In-restaurant dining deals

## What do users think of Bolt Food?

Overall sentiment: negative

**Pros**

- ⭐ Good food selection
- ⭐ Convenient delivery service

**Cons**

- 🚫 Poor customer support
- 🕰️ Unreliable delivery times
- 🚫 Missing/incorrect orders
- 💰 Overcharging and payment issues
- 🤖 Unhelpful chatbot support
- 🗺️ Inaccurate maps and location tracking

**Commonly reported bugs**

- App crashes and glitches
- Delivery driver issues (not picking up, delivering to wrong address)

**Most requested features**

- Add option to cancel orders
- Improve communication with customers
- Provide better refund and compensation policies
- Integrate with mobile payment options (e.g. Apple Pay)

## Recent user reviews (10 of 1,304)

All indexed reviews: https://appshunter.io/ios/app/bolt-food/id1451492388/reviews.md

### 1/5 — Tourists avoid this!! Use alternative app! This is a scam/fraudulent service

*2026-08-24, version 1.116*

I was traveling to Poland and I ordered delivery to my hotel. Typical food delivery app at first, issues assigning driver and they kept reassigning causing significant delay. 

However the issue came when I received the order and received the wrong item. I ordered some kebab bowl and received some tortilla/wrapped shawarma thing. I sent pictures and bolt confirmed that I had received the wrong order, both the customer service representative and the AI assistant confirmed that what I received was not what I had purchased. They said they refuse to issue a refund and ended the conversation. Twice. 

This is a predatory company, I highly recommend using UBER EATS instead of this scam service. I wish I had

### 5/5 — Mr

*2026-08-21, version 1.116*

Osvaldas

### 1/5 — Worst delivery app

*2026-08-16, version 1.116*

The delivery driver stole my order and Bolt did absolutely nothing about it! I selected leave with reception at my hotel and the driver took a picture of the order outside of the hotel and marked the order as delivered and left with my food. When I went to customer support, Bolt told me that next time I need to pay closer attention to the delivery.

### 3/5 — Multi drop - disappointed

*2026-08-15, version 1.116*

You asked for the delivery not to be part of multi drop, yet they still do, food quality drops, reflects on supplier. Very disappointing - all about bolt cash grabbing. 😡

### 1/5 — Підтримка як завжди дуже допомогла

*2026-08-15, version 1.116*

Ніякого фідбеку, ваші проблеми будуть ігнорувати, у підтримці не людина а бот який просто ігнорує усі повідомлення і це вже не перший раз

### 1/5 — Lots of “hidden” fees

*2026-08-08, version 1.115*

“Temporary charge” fee. 
Huge Delivery fee. 
Huge “service fee” for the app. 
Doesn’t matter Bolt charges 30% of what you order. The clients will pay also a “service fee for the app”. So you have to pay for the app, they just take the 30% of everything you order.

### 1/5 — Order cancellation and customer service

*2026-08-06*

It is very difficult to cancel an order and Kaufland personnel is not helping either. I spent a lot of time on the phone and on the chat both bot and person to deal with it. No phone number to actually talk to a person. Very bad experience.it should be made easier for customers to use it and cancel the orders so they can keep using the app because a bad experience will discourage them to use it in the future.

### 1/5 — Getting worse everyday

*2026-07-24, version 1.114*

არასდროს კურიერები არ ყავთ, ყოველთვის აგვიანებს შეკვეთა. ალბათ კაპიკებს უხდიან და მათთან არავინ
მუშაობს. გიუქმებენ შეკვეთას 1.5-2 საათის შემდეგ მოტანის გარეშე.

### 1/5 — They don’t have to deliver what you order.

*2026-07-17, version 1.113*

Sadly, you need to file a credit card chargeback to get actual customer support. I ordered a lot of sandwiches. Bread with no filling was delivered. Bolt Food requested photos and other  info. Then they refuse to refund  or credit my account because maybe I took the meat & cheese out of the bread before I took the photos. I won’t waste time with their customer support next time. I’ll go straight to chargeback. Most vendors are honest and do a great job. But if one doesn’t deliver what you order, don’t expect help from Bolt Food.

### 5/5 — Bolt

*2026-07-16*

Boa

**Developer response:** Olá! Fico feliz que tenha sido uma boa experiência com a Bolt. Esperamos ver você por aqui de novo em breve e fazer mais um pedido hoje! 😊

## Frequently asked questions about Bolt Food

### What does Bolt Food do?

Bolt Food is a delivery service that brings food from restaurants, snacks, and groceries directly to your home. It also offers options for picking up your order yourself and finding deals at local restaurants for dining in.

### What are the key features of Bolt Food?

Key features include real-time order tracking, the ability to schedule deliveries in advance, convenient pickup options, exclusive takeaway deals and discounts, and seamless payment methods like Google Pay and Apple Pay. It also offers grocery delivery through Bolt Market and in-restaurant dining discounts via DineOut.

### Is Bolt Food free to use?

The app itself is free to download and use. While there are no upfront costs to browse or order, individual orders will have associated costs for the food or groceries, and delivery fees may apply. Bolt Plus offers exclusive benefits for subscribers.

### What kind of items can I order with Bolt Food?

You can order a wide variety of items, including meals from your favorite local and global restaurants, fast food from chains like McDonald's and KFC, snacks, and everyday grocery essentials like milk and bread. Bolt Market also provides delivery for speciality items such as pet supplies, cosmetics, and alcohol.

### How does Bolt Food help restaurants and couriers?

Bolt Food aims to boost sales for partner restaurants and grocery stores by providing them with more orders. It also enables couriers with a car, bike, or motorbike to earn money by delivering meals and groceries.

## Version history (last 5 releases)

### 1.116 — 2026-08-14

Bug fixes and improvements

### 1.115 — 2026-07-29

Bug fixes and improvements

### 1.114 — 2026-07-20

Bug fixes and improvements

### 1.113 — 2026-07-06

Bug fixes and improvements

### 1.112.1 — 2026-06-16

Bug fixes and improvements

## Apps similar to Bolt Food

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Uber Eats: Food & Groceries](https://appshunter.io/ios/app/uber-eats-food-and-groceries/id1058959277) | 4.8 (10,677,623) | Free | Food & Drink |
| [DoorDash: Food, Grocery, More](https://appshunter.io/ios/app/doordash-food-grocery-more/id719972451) | 4.8 (23,010,561) | Free | Food & Drink |
| [foodpanda: Food & Groceries](https://appshunter.io/ios/app/foodpanda-food-and-groceries/id758103884) | 4.6 (250,426) | Free | Food & Drink |
| [Seamless: Local Food Delivery](https://appshunter.io/ios/app/seamless-local-food-delivery/id381840917) | 4.8 (498,553) | Free | Food & Drink |
| [Postmates - Food Delivery](https://appshunter.io/ios/app/postmates-food-delivery/id512393983) | 4.8 (2,050,903) | Free | Food & Drink |
| [Just Eat: Food and Shops](https://appshunter.io/ios/app/just-eat-food-and-shops/id566347057) | 4.7 (9,608) | Free | Food & Drink |

## More apps by BOLT TECHNOLOGY OU

- [Bolt: Request a Ride](https://appshunter.io/ios/app/bolt-request-a-ride/id675033630)
- [Bolt Driver: Drive & Earn](https://appshunter.io/ios/app/bolt-driver-drive-and-earn/id897442736)
- [Fleet Charger](https://appshunter.io/ios/app/fleet-charger/id1442253982)
- [Bolt Food Courier](https://appshunter.io/ios/app/bolt-food-courier/id1470629849)
- [Bolt Merchant](https://appshunter.io/ios/app/bolt-merchant/id1576847801)

All apps by BOLT TECHNOLOGY OU: https://appshunter.io/developer/675033633

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*