# Bolt: Request a Ride — Ride-hailing made easy

> On-demand ride-hailing, scooter, e-bike, and parcel delivery service. (iPhone/iPad app by BOLT TECHNOLOGY OU.)

- Source: https://appshunter.io/ios/app/bolt-request-a-ride/id675033630 (this page in markdown: same URL + `.md`)
- Developer: [BOLT TECHNOLOGY OU](https://appshunter.io/developer/675033633)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.80/5 from 177,226 App Store ratings · 3,606 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 216 MB
- Languages: Russian, Armenian, Azerbaijani, Belarusian, Bulgarian, Georgian, Kazakh, Nepali, Serbian, Sinhala and 34 more
- Released: 2013-07-24
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/bolt-request-a-ride/id675033630/reviews.md

## What is Bolt?

Make getting around easier with Bolt! Whether you need a ride across town, an airport transfer, or a scooter to zip through traffic, our app makes it easy to move around confidently and conveniently.

WHY CHOOSE BOLT?
- Request a ride in seconds: enjoy safe, affordable rides with top-rated drivers.
- Transparent pricing: see your fare upfront so there are no surprises.
- Multiple payment options: pay securely using a credit/debit card, Apple Pay, or cash.

EASY ORDERING:
- Open the app and set your destination.
- Choose from various ride types to suit your needs (Comfort, Premium, Electric, XL, and more).
- Track your driver in real time.
- Arrive in comfort and rate your experience.

SAFETY FIRST:
Some of Bolt’s safety features require the app to run in the background.

- Emergency assist button: discreetly alert our Safety Team in case of emergencies.
- Audio trip recording: record audio during rides for added peace of mind.
- Private phone details: your contact information stays confidential when you call a driver.

PLAN AHEAD:
Need an airport transfer or an early morning ride? You can schedule your trip in advance from 30 minutes to 90 days before your expected pickup time.

*JOIN BOLT PLUS TO UNLOCK PREMIUM FEATURES!
Get the best of Bolt with Bolt Plus. Enjoy exclusive perks that save you time and money, making every ride smoother and more convenient.

*BOLT DRIVE:
We're committed to our carbon net zero goal by 2040. That's why we're increasing the lineup of electric and hybrid cars in Bolt Drive, our car-sharing service. You can also rent Bolt scooters and e-bikes via the app.

*DELIVER PACKAGES
Use the 'Send' ride type to arrange fast and convenient parcel delivery in your city.

Bolt is available in 50 countries and 600+ cities worldwide (see the full list at https://bolt.eu/en/cities/). We rebranded from Taxify to Bolt in 2019.

Bolt is the perfect taxi alternative for fast, reliable, and affordable rides. The app provides a seamless ride-ordering experience whether you’re commuting, travelling, or running errands. So, the next time you need a ride, choose Bolt!

*Bolt options differ by location. Check the app for availability in your city.

Earn money driving with the Bolt Driver app. Sign up: https://bolt.eu/driver/

Questions? Get in touch via info@bolt.eu or at https://bolt.eu

Follow us on social media for updates, discounts, and offers!

Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X — https://x.com/Boltapp

## Key features

- Request rides in seconds
- Transparent upfront pricing
- Multiple payment options
- Real-time driver tracking
- Schedule rides in advance
- Rent scooters and e-bikes
- Parcel delivery service

## Chart rankings

- #24 in Top Free · Travel (US App Store)

## What do users think of Bolt?

Overall sentiment: negative

**Pros**

- 💰 Affordable prices
- 🚗 Reliable drivers
- 👍 Easy to use app
- 🌟 Excellent customer service
- 🏃‍♀️ Quick pick-up times

**Cons**

- 🚫 Drivers cancel frequently
- 🗺️ Inaccurate location tracking
- 💰 Unexpected price changes
- 🤖 Poor customer support
- 🕰️ Long wait times for drivers

**Commonly reported bugs**

- Charges for rides that never happened
- App glitches and crashes
- Incorrect driver information displayed

**Most requested features**

- Add tipping option for drivers
- Improve route planning for scooters/bikes
- Allow multiple stops in a single trip
- Implement two-step verification options

## Recent user reviews (10 of 3,606)

All indexed reviews: https://appshunter.io/ios/app/bolt-request-a-ride/id675033630/reviews.md

### 5/5 — .

*2026-08-28*

Gebe nur 5 sterne damit das ganz oben angezeigt wird,finde an sich die preise sehr gut und habe auch immer sehr gute erfahrungen gehabt mit der app und mit den fahrern. Aber heute ging es wirklich garnicht,ich habe eine fahrt im voraus bestellt,gehe raus und warte vor meiner haustür,plötzlich steht da dass die fahrt von dem fahrer storniert wurde. Ich begleite meine mutter zu einer wichtigen OP von daher haben wir auch einen Bolt bestellt,und finde es wirklich abscheulich dass man so etwas macht,wenn man die fahrt schon annimmt dann sollte man das auch beibehalten.

**Developer response:** Hallo! Es freut uns, dass ihr sonst gute Erfahrungen mit der App und den Fahrer:innen gemacht habt und die Preise passen. Für heute sollte die im Voraus gebuchte Fahrt aber nicht storniert werden, gerade wenn ihr zu einer wichtigen OP unterwegs wart. Wir schauen uns den Vorgang gern genauer an, damit das nicht wieder passiert!

### 4/5 — Great, but…

*2026-08-26, version 247.0*

I love this app. Myself and my family have been using Bolt for a while now! It gives cheap rides, ETA on your phone, upfront pricing. However, drivers do cancel on you very regularly, leaving you waiting for 20-30 minutes until one actually comes to you

### 1/5 — Bad bolt

*2026-08-26, version 247.0*

The app functions fine, the drivers from bolt have often been rude and argumentative, and their customer service team are useless. I regret downloading bolt - should have stuck with uber

### 1/5 — Driver sucks

*2026-08-25, version 247.0*

They will cancel your trip after making you waiting for 15 mins.

### 1/5 — False advertising and terrible customer service

*2026-08-25, version 247.0*

I used the “ride & save” and was promised a ride in 10-20 mins when in fact it took over 45 mins. I attempted to contact customer service for help, but they were nonexistent and the chat bot is absolutely useless. Terrible experience

### 1/5 — Driver avoided job

*2026-08-25, version 246.0*

I’m a user of other ride apps and wanted to try out the competition. Unfortunately the driver after accepting the 35min ride (they were 4 min away) then didn’t move for   6 mins then moved in circles and then away from the pickup point also parking several times ( not at lights or junctions but in parks) after approx 16 mins I cancelled the ride. Frustrating that they seemed to want me to cancel to get a different (maybe shorter?) ride. I used another app for the same journey and had a good experience.

Update: developer agreed this was unacceptable driver behaviour. No indication of any action or improvement planned. Still minimum star review.

Update 2: bolt requested I contact support to report the issue. Another waste of my time. Requested my personal information be removed from their systems and app deleted.

### 3/5 — Hit or miss

*2026-08-25, version 247.0*

I have used Bolt for several years and continue to do so because it is better than the alternatives. That said I have increasingly had bad experiences with drivers who accept a ride and the  drop it after a few minutes. For example, this morning it took 30 minutes and four attempts to actually get a real ride, and this seems to be happening more and more often.

### 5/5 — Yoohaanan

*2026-08-24, version 247.0*

Amazing app quick efficient

### 5/5 — Quick booking

*2026-08-24, version 247.0*

Quick service.

### 5/5 — Excellent services

*2026-08-24, version 247.0*

Safe and reliable cab services

## Frequently asked questions about Bolt

### What does the Bolt app do?

The Bolt app allows users to easily request rides from drivers, rent electric scooters and e-bikes for short trips, and even arrange for package deliveries within their city. It aims to make getting around more convenient and affordable.

### What are the key features of Bolt?

Key features include the ability to request rides in seconds with top-rated drivers, see fares upfront for transparent pricing, and choose from various ride types. Users can also track their driver in real-time, schedule rides in advance, and utilize safety features like an emergency assist button.

### How much does Bolt cost?

The app itself is free to download and use for requesting rides. While rides have a cost, Bolt offers transparent pricing with fares shown upfront. There is also an optional 'Bolt Plus' subscription for premium features and savings, and users can rent scooters and e-bikes for a fee.

### Is Bolt available in my city?

Bolt is available in over 600 cities across 50 countries worldwide. You can check the full list of supported cities on their official website. Availability of specific ride types, like electric vehicles or car-sharing, may vary by location.

### What are common use cases for Bolt?

Common use cases include requesting a ride across town for daily commutes or errands, booking an airport transfer for travel, renting a scooter or e-bike to navigate traffic quickly, and using the 'Send' ride type for convenient parcel delivery.

## Version history (last 5 releases)

### 248.0 — 2026-08-31

Thanks for using Bolt!
 
We regularly update the app to provide a consistently high-quality experience. This update includes bug fixes and performance improvements.
 
Enjoying Bolt? Please leave a rating! Your feedback helps us improve.

### 247.0 — 2026-08-24

Thanks for using Bolt!
 
We regularly update the app to provide a consistently high-quality experience. This update includes bug fixes and performance improvements.
 
Enjoying Bolt? Please leave a rating! Your feedback helps us improve.

### 246.0 — 2026-08-17

Thanks for using Bolt!
 
We regularly update the app to provide a consistently high-quality experience. This update includes bug fixes and performance improvements.
 
Enjoying Bolt? Please leave a rating! Your feedback helps us improve.

### 245.0 — 2026-08-10

Thanks for using Bolt!
 
We regularly update the app to provide a consistently high-quality experience. This update includes bug fixes and performance improvements.
 
Enjoying Bolt? Please leave a rating! Your feedback helps us improve.

### 244.0 — 2026-08-03

Thanks for using Bolt!
 
We regularly update the app to provide a consistently high-quality experience. This update includes bug fixes and performance improvements.
 
Enjoying Bolt? Please leave a rating! Your feedback helps us improve.

## Apps similar to Bolt

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Uber - Request a ride](https://appshunter.io/ios/app/uber-request-a-ride/id368677368) | 4.9 (16,727,020) | Free | Travel |
| [inDrive. Save on city rides](https://appshunter.io/ios/app/indrive-save-on-city-rides/id780125801) | 4.8 (396,443) | Free | Travel |
| [Grab: Taxi Ride, Food Delivery](https://appshunter.io/ios/app/grab-taxi-ride-food-delivery/id647268330) | 4.9 (253,186) | Free | Travel |
| [DiDi Rider: Affordable rides](https://appshunter.io/ios/app/didi-rider-affordable-rides/id1362398401) | 4.8 (31,167) | Free | Travel |
| [Lyft](https://appshunter.io/ios/app/lyft/id529379082) | 4.9 (17,575,919) | Free | Travel |
| [Ola: Book Cab, Auto, Bike Taxi](https://appshunter.io/ios/app/ola-book-cab-auto-bike-taxi/id539179365) | 4.6 (68,499) | Free | Travel |

## More apps by BOLT TECHNOLOGY OU

- [Bolt Driver: Drive & Earn](https://appshunter.io/ios/app/bolt-driver-drive-and-earn/id897442736)
- [Fleet Charger](https://appshunter.io/ios/app/fleet-charger/id1442253982)
- [Bolt Food](https://appshunter.io/ios/app/bolt-food/id1451492388)
- [Bolt Food Courier](https://appshunter.io/ios/app/bolt-food-courier/id1470629849)
- [Bolt Merchant](https://appshunter.io/ios/app/bolt-merchant/id1576847801)

All apps by BOLT TECHNOLOGY OU: https://appshunter.io/developer/675033633

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*