# Bolt.Earth - EV Charging App — user reviews

> 60 indexed App Store user reviews of Bolt.Earth by REVOSAUTO TECH PRIVATE LIMITED, rated 3.80/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/boltearth-ev-charging-app/id1541141946/reviews
- App overview in markdown: https://appshunter.io/ios/app/boltearth-ev-charging-app/id1541141946.md
- Rating breakdown: 5★ 2 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (14 of 60)

### 3/5 — Charger doesn’t stop even after the time set is elapsed

*2026-06-17*

Within three months i observed 4-5 times that the charging won’t stop even after the set charging time is finished, the power is drawn and car continues to charge. To raise a complaint i tried many times as the customer care call connects and just disconnects within few seconds, after a lot of try it connected to customer care and raised a complaint, waiting for their technical team to resolve the issue.

**Developer response:** We sincerely apologize for the inconvenience caused and understand how concerning it can be when a charging session continues beyond the selected duration. We also regret the difficulty you faced while trying to reach our support team. We understand that a complaint has already been raised, and our technical team is actively investigating the issue. We appreciate your patience and will work towards resolving this at the earliest.

### 4/5 — Stable and Convenient but Watch out Phone Battery Usage

*2026-01-01*

The app is now much stable and it’s pretty easy to use but I am wondering why it burns my phone battery so bad. The app remained on even after the charge was completed - for what? The app don’t need to run for all time even if it’s you have put on your vehicle charging. Please do something about this.

### 3/5 — Always Disconnecting

*2025-09-13*

Since almost 2 months I am facing this issue where When I hot start charged, the app starts to search the charger again, it keeps on happening everytime, not sure if its an app issue or charger one, but impacting many in our premises

**Developer response:** We’re truly sorry to hear about the difficulties you’ve been experiencing over the past two months. We understand how frustrating it must be when the app keeps searching for the charger and disrupts your sessions.To assist you better and investigate this thoroughly, we kindly request you to reach out to our dedicated support team at support@bolt.earth
 or call us at +91-84477-46385. Our team is available 24/7 and will work closely with you to identify whether this is an app-related or charger-specific issue and provide a resolution at the earliest.

### 4/5 — Clean bug free app

*2025-04-24*

The app is easy to use and bug free. Haven’t had issue with recharging, initiating a charge or ending a session. The availability is also real time. 

One improvement I would like to see is to be able to book the charger for units of power instead of time or percentage if it the charger can communicate with the car. This will make it 5 star

**Developer response:** Thank you so much for your kind words and valuable feedback! We're glad to hear you're having a smooth experience with the app and our charging network. Your suggestion about enabling unit-based charging (kWh) instead of time or percentage is insightful, and we agree—it could make charging even more intuitive and accurate.We’ve noted this and will explore its feasibility with our tech team. Your feedback helps us get closer to that 5-star experience! 🌟⚡

### 4/5 — Troubleshooting was done by the team

*2023-09-28, version 2.5.0*

The network quality is bad in Bhopal region, specifically near the Bairagarh, Railway Station needs improvement. I reached out to the team and they guided me on troubleshooting it.

### 5/5 — Best experience during our trip

*2023-09-14, version 2.5.0*

While travelling from Bangalore to Mysore, I stopped at Shivalli Restaurant for a charge. The fast and hassle-free charging experience was commendable.

### 4/5 — Highly recommend this app

*2023-09-13, version 2.5.0*

Utilizing their public charging points for my Bajaj Chetak. My experience has been smooth and hassle-free!

### 4/5 — Had a good experience always

*2023-09-11, version 2.4.0*

Thanks to the app. It’s user-friendly interface facilitates a simple charging process

### 5/5 — Title:-Highly Recommended for long trips

*2023-09-09, version 2.4.0*

The app is extremely convenient for planning your trips. I highly recommend it to every EV user out there.

### 4/5 — Successful installation

*2023-09-07*

The Bolt.Earth charging device I purchased for my Ather 450X was installed seamlessly in our parking area. The device is functioning well, providing efficient charging.

**Developer response:** Hey there, thank you for choosing Bolt.Earth. We're delighted to have read this review.

### 5/5 — Enhances Ola S1 Charging Experience

*2023-09-05, version 2.3.0*

It is a game-changer for charging my Ola S1. I was concerned about finding charging points, but now I can effortlessly charge my EV anywhere in the city.

### 5/5 — Title:-Timely Refund 😌

*2023-09-05*

To my surprise, not only did they fix the issue swiftly, but they also refunded me for the inconvenience caused timely.....

**Developer response:** Hi Manish, you just made our day with this review. We're glad to know that your query of refund was resolved.

### 5/5 — Highly Recommended for long trips

*2023-09-04*

The app is extremely convenient for planning your trips. I highly recommend it to every EV user out there

**Developer response:** Hi Puja, we're on cloud-nine reading this. Thank you for the 5 stars.

### 5/5 — Time saving and efficient

*2023-09-02, version 2.3.0*

During a trip to Majestic station, the bolt. Earth app led me to an accurately located charging point at Gopalapuram. The charger worked smoothly, saving my journey.

## Most critical reviews (10 lowest-rated)

### 1/5 — Pathetic customer service

*2026-07-22*

Very disappointing after-sales service from Boot EV Charging Solutions. The support seems limited to raising tickets, with little effort towards actually resolving recurring issues. Management personnel often choose not to answer calls, and despite repeated requests for a site visit and a one-on-one discussion, there has been no meaningful response. The equipment and customers appear to be neglected once installation is completed. A ticketing system cannot replace proper customer service , accountability and timely resolution.

**Developer response:** We're truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. This is certainly not the level of service we aim to provide. We request you to kindly write to us at support@bolt.earth with your charger ID, registered contact details, and a brief description of the recurring issues. Our team will review the matter thoroughly and work towards resolving it at the earliest.

### 1/5 — Frequent Charging Disconnections – Needs Immediate Fix

*2026-07-17*

I have been using the 7.2 kW Bolt charger installed in our society to charge my Tata Punch EV, and the experience has been extremely frustrating.

Out of every 6–7 charging sessions, at least 2–3 end up with repeated disconnections. Typically, the charger disconnects after about an hour, and then continues disconnecting every 20–30 minutes. Each time, I have to go back to the parking area and reconnect the charger manually, making overnight or unattended charging practically impossible.

This not only causes inconvenience but also increases the overall charging cost, as the base charges still apply despite the interrupted sessions. More importantly, the vehicle often remains undercharged because the charging cycle keeps getting interrupted.

As this is a recurring issue and not an isolated incident, I request the Bolt team to investigate the charger thoroughly and resolve the problem permanently. A reliable charging experience is essential for EV owners, and the current performance falls well below expectations.

### 1/5 — Charging issues

*2026-06-02*

The charging estimations are all wrong. No matter what duration you set, the charging stops midway. Never had this issue with any other charging company. They claim that the charger delivered the amount that was estimated. But I do t care about that. I care about how long I ant to charge because I know my vehicle will reach a set percentage by that time. These people estimate it all wrong for the vehicle type and stop the charger once the estimate is reached. Support staff is also dumb to the core, they just cut copy paste boiler plate stuff and don’t understand a word of what I’m truly to explain. They need to either improve their estimate by vechiclr type or let me charge however long i wish to charge or if my vehicle reaches 100%.

**Developer response:** We sincerely apologize for the experience you've had and appreciate you taking the time to share your feedback. We understand your concern regarding charging duration and how important it is to predict the vehicle's charging level accurately.

Currently, our charging sessions operate based on an Energy Cut-off feature, where the estimated energy is calculated using the selected vehicle and charging duration. Once the estimated energy is delivered, the session ends automatically. We understand that this may not always align with real-world charging expectations, and your feedback on improving the estimation logic has been noted and shared with the relevant team.

We’re also sorry that your support experience did not meet expectations. We take this feedback seriously and will continue working to improve both our product experience and customer support.

### 1/5 — Lacking basic features

*2025-03-26*

Pathetic service! Most chargers are non-functional, yet money gets debited via UPI with no charging and nothing reflected in the wallet. To top it off, charger details mysteriously disappear from the app. Users are forced to prove their own transactions with screenshots—what kind of terrible system is this? The backend and tech team seem clueless, unable to even maintain a functional app. Absolute nightmare! 🚨 Avoid at all costs. 🚨

**Developer response:** We truly understand how frustrating this experience must have been for you, and we sincerely apologize for the inconvenience caused. This is absolutely not the seamless and reliable service we strive to provide. We value your trust and would like to make things right. Please reach out to our support team at +91 8447746385 or write to us on support@bolt.earth, and we will do our best to resolve this at the earliest. Your feedback helps us improve, and we truly appreciate it.

### 1/5 — Charging doesn’t work!

*2024-11-15, version 3.3.2*

What’s the point of lucrative UI when the BASIC functionality of charging doesn’t work even when vehicle is connected and amount is already paid. Fix your chargers first. Your service is not reliable at all.

### 1/5 — power fluctuations pausing charging

*2024-06-09, version 2.9.0*

In my society, power fluctuations are common, but we have power backups. However, when the power goes out, EV charging pauses and doesn't resume automatically when power returns. To restart it, I need to manually reconnect through the app via Bluetooth. Please fix this issue.

### 1/5 — Paid the amount but charging was not done

*2022-12-07, version 2.0.8*

I tried to charge my vehicle with located charger I paid the charges for booking done but when I connected charger it didnt start charging at all. Still my charge time was counting down. And Once I ended my booking there was no way I raise a compalint for this and raise for refund.. Customer care was never available. I don’t recommend this to anybody

### 1/5 — WORST EXPERIENCE

*2022-12-05, version 2.0.8*

I have connected my EV charger through email ID but now it doesn’t show’s email id while logging into it. The only option is mobile number & did it with the same and edited profile with that mail id. Then too my chargers are not visible. Nor I am able to reconnect the same. Zero customer help.

### 1/5 — Worst App

*2022-09-30*

One of the worst apps I have downloaded in a long time. The app hangs, shows the wrong location even after granting location access. Scanner does not work. Chargers are off. I was waiting at a place and saw the chargers and wanted to try it. Downloaded the app and boom! The app just keeps closing on its own and nothing works - I mean nothing!!! Whats the use of a charging station when your phone battery itself is drained with the app!!!

**Developer response:** Hello John, We appreciate your feedback. Our iOS application is currently under development, and we expect to roll out more updates with improved UI and functionality soon.

### 1/5 — Deducts money in advance but charging stops

*2022-06-15*

Very poor and low quality app. An unreliable service overall. A hassle every day to make payments. It does not support Paytm wallet so have to do UPI everyday. Very annoying.

But I am stuck with this because my office building installed this service, so I have no other option. Once I booked for 6.5 hours and it charged Rs. 149. I left the vehicle only after I confirmed the charging started. But after 6 hours, when I returned, the charging was stopped and there was not even 1% progress in charging status. My money wasted, my time wasted. As I have to go home anyway, I paid for another 1 hour hoping to get enough charging to reach home. But the app got stuck after payment page.

**Developer response:** We deeply regret the inconvenience caused to you, Kindly write to us at support@bolt.earth along with the Ticket Id: 2540935727 and our escalation team will work on your issue and would connect with you soon with the right resolution.

## Most praised reviews (10 highest-rated)

### 5/5 — Make it faster

*2025-12-22*

Please update the server of the machine 
Sometime it’s not working fast or properly 
M the owner of 2 BoltEarth machines 
So the customer go without charging 
Please update it soon n make it smooth for people

### 5/5 — All in one app for EV

*2025-06-18, version 3.7.1*

Amazing app. I can find public chargers easily and have access to all the data related to the charging status of my EV.

### 5/5 — Best EV charger

*2024-09-17, version 3.3.1*

I had a very great experience using bolt chargers. Was easy to access and use the product. I would recommend all EV users to use Bolt Earth

### 5/5 — Great support

*2024-05-08, version 2.8.0*

Thanks for the support I was facing some issues with the charger and support team resolved it in few minutes. Great job team.

### 5/5 — User friendly

*2023-11-24, version 2.6.2*

Very easy to use and understand

### 5/5 — Best app for charging

*2023-11-24*

Best charging app compare to other apps, it let us find out nearest charging station. The good part is it lets you track and monitor energy consumption and charging status. I definitely recommend this app.

### 5/5 — Very supportive team

*2023-09-29, version 2.5.0*

There are numerous issues, such as incorrect timing displays and charging overcharges, with no pro-rata option available.

### 5/5 — My problem is resolved, i just need dark mode.

*2023-09-28*

The new update has solved my problem. I had with app lag, just request to please give dark mode.

**Developer response:** Hi Ojasva, your charging experience is our priority and we're happy to know that your query has been resolved. Your suggestions have been duly noted. Thank you for rating us.

### 5/5 — Reliable

*2023-09-22*

I can always count on them. Their charging points are great for a quick top-up while traveling! They provide the best service.

**Developer response:** Hi Sapna, your review just charged us to the fullest. Thank you for the 5 stars.

### 5/5 — Reliable

*2023-09-21, version 2.5.0*

EV ran out of charge, but their app & charger location saved the day. Price was high, but a functional charger made it worth it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*