# BoltX: NFT & Crypto Wallet — user reviews > 31 indexed App Store user reviews of BoltX by BOLT GLOBAL MEDIA UK LTD, rated 3.30/5 from 29 ratings. - Source: https://appshunter.io/ios/app/boltx-nft-and-crypto-wallet/id1485682208/reviews - App overview in markdown: https://appshunter.io/ios/app/boltx-nft-and-crypto-wallet/id1485682208.md - Rating breakdown: 5★ 16 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 11 ## Newest reviews (10 of 31) ### 2/5 — Unable to sign in *2020-05-11* Hell, am unable to sign in with my number. The response I got is “Type error, Metwork request fall “ **Developer response:** Hi there, sorry to hear that you're having issues with Pegasus. Please submit your mobile number in an email to dev@bolt.global so our developers can look into your request. Thank you! ### 1/5 — Coins held hostage *2020-02-09* I’ve been unable to send my BNB coins to another wallet due to insufficient funds. I have the newest version and plenty of BNB to cover transaction costs. **Developer response:** Hello there, we're sorry to hear of your difficulties while using Pegasus. We are currently looking into the issue and hope to resolve the bug in the next iOS update. Please stay tuned for our latest release. Thank you. ### 5/5 — Great Wallet *2019-12-30* This is an update to my original review. This is a great simple, easy wallet to use. Thanks! **Developer response:** Hello there, thank you for giving Pegasus another chance! So happy it worked out and stay tuned for more updates! ### 2/5 — Pegasus wallet setup *2019-12-11* I am unable to set up the wallet seed because on iOS it won’t show me all the words to verify or put in order. It’s like they are off screen and won’t appear but they expect me to select the words in order. Only like 6 of them show on screen on my phone. How can I set up a wallet if I can’t verify the words? **Developer response:** Hi Philip, thanks for the feedback. This issue could be resolved by reducing the text size on your mobile's display settings. Please let us know if you continue to face this issue at dev@bolt.global after reducing the text size. ### 5/5 — Awesome wallet! *2019-12-06* Easy to use and great company! ### 5/5 — Great wallet, easy to use, simplified crypto *2019-11-29* I am very impressed with the simplicity of this crypto wallet. ### 5/5 — Love it! *2019-11-29* Such a smooth wallet! **Developer response:** Hello there! We're glad that you're enjoying Pegasus. Stay tuned for more app features! ### 5/5 — Jay K *2019-11-29* Awesome app, Bolt team know how its done. ### 5/5 — Wow - fantastic wallet to use alongside Bolt+ *2019-11-29* Really impressed. 5* New wallet which I just set up to manage my bolt tokens. Nice UX / UI and liking the layout. Works seamlessly! ### 5/5 — Buttery smooooth *2019-11-29* Clean, snappy responsive UI. Great wallet app for storing $BOLT, $BNB and more.. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot stake or remove my BOLT token *2024-02-08* There is no support for issues. Lots of promises but no deliverables. Investment is now locked in my app and I can’t get it out to move around. ### 1/5 — Not able to retrieve funds *2022-12-12* Easy to deposit but can’t withdraw funds. Did some digging and found others aren’t able to pull out either. Very disappointed. Stay away!! ### 1/5 — Scam? *2021-05-01* You cannot read all of the security words on the screen and then to validate, not all of the words are shown. You cannot zoom out or scroll ### 1/5 — WARNINIG *2021-03-31* This app seems to be a scam. You can deposit in but will not be able to withdraw. Heed the negative reviews...they appear to be accurate. I’ve been trying to contact support but the app doesn’t provide any details. You’ll be on your own! ### 1/5 — Do not use- traps your tokens, developers unresponsive *2021-03-07* I downloaded this wallet with the intent of transferring in Zil and swapping for Bolt. The swap feature does not work and I cannot send my Zil to any of my other wallets. I’ve emailed the developers multiple times over the past 6 weeks with no response. Do not use this wallet! ### 1/5 — TOTAL SCAM!! *2021-02-19* STAY AWAY FROM $BOLT!! This company is a total scam YOU CANNOT WITHDRAW $BOLT TOKENS!! Wallet is A ONE WAY STREET!!!! ### 1/5 — Scam *2021-01-08* This app should be removed, wont allow me to send out my coin and when i message support, they never reply ### 1/5 — Can’t withdraw coins. *2021-01-04* Trying to withdraw my coins out from this wallet and enable to do so. Although I get a withdrawn confirmation. Costumer services is pretty much non existent. Very frustrating experience overall with Bolt X wallet. Stay way until they fix this. ### 1/5 — Cannot send bolt to any other wallet. *2021-01-04* Al the bolt in wallet is stuck and will not let me send any. Will only show me the balance. ### 1/5 — Can’t get in - tokens lost, don’t use *2020-08-29* Rather than allowing one to use their PIN as they would in Pegasus you have to retrieve the 12 word phrase which I don’t remember. I’ve been trying to get funds out of Pegasus for over a week but were in bnb rather than ERC-20 format and stuck. Confused why they were not auto-swapped so people could actually transfer them. Now I’m out of luck and tokens are gone. Wish I had never used either wallet and don’t suggest you do either. ## Most praised reviews (10 highest-rated) ### 5/5 — This Wallet continues to improve *2022-02-21* I have been using the BOLTX app for over a year and the design and functionality have really improved. The app has become easier to use and more intuitive. More features are available eg. The ability to use Dapp’s, staking, and NFT’s. **Developer response:** Thanks so much for the great feedback, we will continue to improve it! ### 5/5 — Satisfait *2021-09-04* Juste parfait. Très fluide **Developer response:** Merci! ### 5/5 — Great Wallet! *2021-07-27* It’s works like a charme. ### 5/5 — Great Wallet *2021-02-19* Having used so many crypto wallets this was by far the most seamless and easy to use. Would recommend. ### 5/5 — WARNING: DO NOT USE THIS “WALLET” *2020-12-26* Deposited some bolt and Zilliqa but now it does not let me withdraw. It says the transaction goes though, but it doesn't. This app should be removed from the store. ### 5/5 — Love it *2020-12-02* Safe Easy to use Recommended ### 5/5 — Bolt X *2020-10-19* Bolt X is an Xcellant crypto wallet app and this is just the beginning from what I am to understand. Fast transaction speed and nice pairings. ### 5/5 — Loving this wallet from the BOLT+ team *2020-09-23* Great wallet that’s intuitive and easy to use. Fully integrated with BOLT+. From the looks of the roadmap, lots exciting new services are coming as well!!! ### 5/5 — Secure *2020-09-23* This is a safe and secure way for me to store all of my Bolt tokens as well as my Ethereum. I know my funds are safe! ### 5/5 — 5Stars *2020-05-06* Very user friendly. **Developer response:** Hello there, thank you for your encouraging review! Have a nice day. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*