# BombBomb — user reviews > 121 indexed App Store user reviews of BombBomb by BombBomb, Inc., rated 4.80/5 from 15,424 ratings. - Source: https://appshunter.io/ios/app/bombbomb/id449319652/reviews - App overview in markdown: https://appshunter.io/ios/app/bombbomb/id449319652.md - Rating breakdown: 5★ 13,870 · 4★ 926 · 3★ 341 · 2★ 97 · 1★ 190 ## What do users think of BombBomb? Overall sentiment: positive **Pros** - 🚀 Fast and easy to use - 👍 Personalized communication - 💡 Innovative video features - 🤝 Excellent customer service **Cons** - 🐛 Frequent crashes and glitches - ⏱️ Slow video uploads - 🔌 Compatibility issues with devices and software - 🤔 Steep learning curve **Commonly reported bugs** - Videos not uploading or getting deleted - Login issues and losing account access - Inconsistent performance across devices **Most requested features** - Integration with more platforms (e.g. Instagram) - Ability to use external microphones - Improved contact management and organization - Scheduling and automation options ## Newest reviews (10 of 121) ### 3/5 — Functional but uploads take forever *2025-01-09, version 7.6.1* I use the paid version of BombBomb as well as the paid version of Loom and one similar disadvantage they share is that if you use the record feature in the app without a solid Wi-Fi or cellular connection, you will lose your video as they do not back up within the app prior to uploading. So in those circumstances, you have to record with your device and then upload to BombBomb, which is an unnecessary extra step and takes more time because uploading is very slow. Especially for longer videos. So I recommend recording on your lowest resolution setting before uploading to help save time. It would be much better when recording in the app for it to store the video within the app itself, and then upload to the cloud once on a strong signal. ### 2/5 — Needs wide angle camera access *2022-11-23, version 6.3.6* As a real estate agent, this really needs a wide angle camera access for iPhone. It makes the interior of homes look much better without having to pan around so much to see a whole room. Otherwise it’s a good app/platform. ### 4/5 — So easy to use! *2022-07-11, version 6.3.1* It’s very easy to make and upload videos. The analytics that come with each video are super helpful. They need to add Instagram to organization contacts. My company is most accessible and marketable through instagram. More template options would be great. ### 3/5 — I like it but needs improvement *2022-01-19, version 6.2.0* I’m a pretty heavy user and people love me sending videos. App gives me problems. Here lately the videos don’t show up in my feed. Says no videos and I have hundreds. I love it but not the app. All it does well is upload videos. Past that, not much. ### 2/5 — Doesn’t stay logged in *2021-09-12, version 6.0.11* App won’t stay logged in. Have to re-log in every time is very annoying. On the free trial rn, if this continues, probably won’t be signing up for the service. ### 4/5 — Great concept - but it keeps crashing *2021-07-06, version 6.0.11* I’m new to Bomb Bomb and love it in principle but I keep needing to delete and reinstall the app every couple of days as it glitches and forgets my account. A bit annoying! Glad to see the black screen glitch has been fixed but can you fix the ‘losing my account’ glitch too! It wastes the precious time that it is meant to be saving me. ### 2/5 — App is not able to keep a logon. *2021-07-05, version 6.0.11* App is not able to keep a logon, as every time I open the app, I need to go through several screens to manually input my Gmail logons in order to open the app. Very irritating and not worth it. This should be fixed ### 4/5 — Good App *2021-07-01, version 6.0.11* Like the app, it’s developed with Front end library called react . React has always been a bit clunky when it comes to functions such as bomb bomb. It does the job well enough and people like the videos, and the clickable links make it that much better. ### 1/5 — Scam!!!! I can’t cancel the membership *2021-05-12, version 6.0.8* Huge scam! ### 4/5 — Could be better *2021-05-10, version 6.0.8* Needs Instagram addition and story mode ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile app upload speed *2026-04-26, version 7.6.4* Seems like it just never uploads… 1 min videos take forever… even when not 4k ### 1/5 — Always glitchy and uploads take forever *2025-01-14, version 7.6.1* Love the service, hate the app ### 1/5 — Great app…great service *2023-08-20, version 7.2.0* Love BB and the ease of use...I have all my agents using this great tool. Keep rocking. We have grown considerably with BB and my SOC TOOLS. THNX AGAIN ### 1/5 — Not all that *2023-04-03, version 6.5.2* Slow uploads. Poor edit in app. Audio missing almost every video. ### 1/5 — Not worth it *2022-03-26, version 6.2.0* Great idea but poorly executed. Steep learning curve, glitchy, and not MAC friendly make this a pass for me. ### 1/5 — Spam junk *2022-02-18, version 6.2.0* My emails are going to junk ### 1/5 — Poor integration *2022-02-05, version 6.2.0* Won’t integrate with chime ### 1/5 — Poor Service. *2022-01-06, version 6.2.0* No help line, no chat. In order to figure anything out you need to spend hours watching videos. No professional has time for that. ### 1/5 — Fix your glitches, and you’ll get 5 stars *2021-12-01, version 6.1.0* This app is SO. UNBELIEVABLY. GLITCHY. The concept is amazing… when it works. The intention is good… when it works. It is very helpful… when it works. Over half the time, the videos stop uploading halfway through the upload and there is no way to save the video to your phone while it is uploading. Either that, or the video uploads three times and the link won’t share to text messages. This is incredibly annoying for someone relying on this technology to work in crunch time when time is literally of the essence. Fix these glitches, and I’ll change this to 5 stars. ### 1/5 — The app doesn’t work *2021-07-08, version 6.0.11* It’s slow processing the videos it takes forever it keeps login me out ## Most praised reviews (10 highest-rated) ### 5/5 — Sick of login issues! *2025-11-21, version 7.6.3* I have over 1500 videos on this platform. Would give 5 stars but the app keeps locking up and then their double frustrating login process is not worth its security. Please fix!!!!!! ### 5/5 — Game changer *2023-10-20, version 7.3.1* I love this service. What sets them apart is the training to get you proficient at sending videos. When to send a video, what the content should be, everything is explained. The app is super easy and the integrations make life simple. I can drop a video into anything at any time. These guys are great. I went from $700,000 in sales to 2.7 million when I started using Bombbomb. I am in Home sales, so having my customers say they feel like they know me when I ring their doorbell changes everything. ### 5/5 — Love Bomb Bomb! *2023-02-14, version 6.5.1* Truly helps me keep in touch with my clients and build my business! ### 5/5 — Fun ez effective *2022-10-18, version 6.3.6* EZ button for quick routine messaging to your customers…it’s fun too! ### 5/5 — The best *2022-05-28, version 6.2.1* The best thing ever. I don’t know why I didn’t start using this sooner. ### 5/5 — Video on the go! *2022-05-20, version 6.2.1* Love it! ### 5/5 — New to BombBomb plus.. *2022-01-07, version 6.2.0* I can’t believe the things you can do with this version.. I am so pleased!! ### 5/5 — Fantastic! *2021-07-24, version 6.0.11* Ease of use and interactive technology – perfect. ### 5/5 — Great app-finally works as good as desktop! *2021-05-28, version 6.0.8* The computer app is great-I Don’t think there is a better tool out there for business development and creating authentic connection with clients before and after transactions. There’s no reason to cold call when you have BombBomb! ### 5/5 — So simple to use and so effective *2021-04-15, version 6.0.7* This reminds me many ways of the apple ecosystem of how easy and intuitive it is. Such an amazing way to talk directly with your clients and share valuable information. I love doing I just sold your home and install the sold sign on your property emails to my clients they love them. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*