# BonAppi > Order food and drinks from your seat, pay via phone, and get table delivery or takeaway. (iPhone/iPad app by Malmaison & Hotel du Vin.) - Source: https://appshunter.io/ios/app/bonappi/id1497686759 (this page in markdown: same URL + `.md`) - Developer: [Malmaison & Hotel du Vin](https://appshunter.io/developer/1497686758) - Category: Food & Drink - Price: Free - Rating: 2.50/5 from 34 App Store ratings · 82 written reviews indexed - Age rating: 17+ - Requires: iOS 17.0 · 34 MB - Languages: American English - Released: 2020-06-12 - Data updated: 2026-08-23 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/bonappi/id1497686759/reviews.md ## What is BonAppi? Sit back, relax and let the drinks flow. With BonApp you can order from the comfort of your seat and pay directly from your phone. Have your drinks and food delivered straight to your table. Some sites will also be offering a Click & Collect facility, for our new takeaway menu. Now that’s what we call service.   Order food & drink in the app and pay from the comfort of your seat (Apple/Google Pay compatible) Get access to exclusive offers for app customers Check room availability and plan your next stay Reserve a table in our Bistros and Brasseries Listen to our Spotify channel Be the first to know about upcoming events ## Key features - Order food and drinks from your seat - Pay directly from your phone - Table delivery service - Click & Collect for takeaway - Access exclusive offers - Check room availability - Reserve tables ## What do users think of BonAppi? Overall sentiment: negative **Pros** - 👍 Ordering process is good (mfishy0307) - 👍 Search facility is good (mfishy0307) - 🚀 Easy to download and use (Jba6) - 🚀 Very efficient (1.rick.1) **Cons** - 🚫 No Apple Pay - 🚫 Requires account creation - 🐌 Slow and cumbersome process - 😩 Time-consuming - ❌ Poor user experience - 👎 Forces card details - ❓ Unnecessary data collection - 🐛 AutoFill not recognized - ⏳ Long wait times for orders - ❌ No guest checkout - 🐛 Password reset issues - ❌ App won't load - 🚶‍♂️ Prefer ordering at the bar - 👎 Impersonal experience - ❌ Not integrated with Apple account - 🐛 Payment processing issues - 🐌 Clunky and clumsy to use - 👎 Limited functionality - ❌ Forces app usage - ❓ Why is an app needed? - 🐛 Sign-in process is painful - ❌ Archaic system - 🐛 App design is bad - ❌ Ordering is a nightmare - ❓ Need to register? - 🐛 Password field limitations - 👎 Ordering through an app is dumb - 🐌 Slow service - 🐛 App needs upgrade - 👎 Expensive pint shandy - 😔 Ruined experience - 😠 Staff are slaves to technology - 👎 Service charge for self-service - 😠 Offensive system - 👎 Outside space is cheap and nasty **Commonly reported bugs** - Fields for cards aren’t getting recognised for AutoFill - App won’t load - Unable to reset password, link doesn’t work - Payment processing issues - Password reset response time is very poor - Completion took 19 mins, then payment screen was incorrect **Most requested features** - Accept Apple Pay - Accept PayPal - Allow guest checkout - Improve AutoFill recognition - Integrate with Apple account - Faster sign-up process - Allow ordering at the bar - Simplify account creation - Improve password reset functionality - Add dark mode option - Improve app loading speed - Reduce data collection - Faster order processing - Improve payment options - Enable ordering at the bar - Make sign-in process easier - Allow ordering without an account - Improve app design - Streamline ordering process - Offer table service - Allow ordering via website with Apple Pay - Improve password reset response time - Upgrade the app ## Recent user reviews (10 of 82) All indexed reviews: https://appshunter.io/ios/app/bonappi/id1497686759/reviews.md ### 1/5 — Terrible UX *2026-08-13, version 1.7.0* I want to order something quick, not spend 10min making an account and registering my card. Integrate with normal 3rd party apps ### 1/5 — What a dreadful app *2026-08-12, version 1.7.0* Just order at the bar, this is as user friendly as a cornered rat ### 1/5 — Let me do it on the internet with Apple Pay *2026-08-08, version 1.7.0* Behind the times ### 3/5 — Doesn’t have Apple Pay *2024-09-14, version 1.5.0* What’s the point of a phone order app that requires faffing about with payment cards ### 2/5 — Not very friendly app *2024-08-17, version 1.5.0* No Apple SSO or ApplePay. Fields for cards aren’t getting recognised for AutoFill. There’s room for improvements ### 1/5 — Bon Appi *2024-08-16, version 1.5.0* Dreadful, slow, complicated. No Apple Pay. Worst of these table ordering apps so far. ### 1/5 — What a f”””in shambles *2024-08-11, version 1.5.0* On a sunny day gone to the patio area large bar can’t order only via app unless you go to innside bar. inside bar 1 bar person making coffee whilst 7 people try to order a drink gave up and tried to order on app got to create an account register credit card been here 20 mins still no sign of beer. useless system stupid idea just employee bar staff it’s not rocket science ### 1/5 — Dreadful - 10 minutes to order drink! *2024-08-10, version 1.5.0* 10 mins to order drink! ### 1/5 — Reject modernity *2023-10-07, version 1.5.0* Unless we’re talking appetizers I don’t want no damn app ### 2/5 — Jez *2023-08-19, version 1.4.0* Would be much easier if you accepted Apple Pay or PayPal. Also you have to accept the location multiple times. Ordering process and search facility is good, signing up process should accept pre-saved details to save time. ## Frequently asked questions about BonAppi ### What can I do with this app? This app allows you to order food and drinks directly from your seat and pay using your phone. It also offers a Click & Collect facility for takeaway orders, access to exclusive offers, room availability checks, and table reservations. ### How do I pay for my order? You can pay for your food and drinks directly from your phone within the app. The app is compatible with payment methods like Apple Pay and Google Pay for a seamless transaction experience. ### Can I order food for takeaway? Yes, some venues offer a Click & Collect facility through the app, allowing you to order from their takeaway menu and pick it up at your convenience. ### Is this app free to use? The app itself is free to download and use. However, it does display advertisements, which is how the service is supported. ### What kind of venues is this app for? This app is designed for use at venues that offer table service for food and drinks, as well as potentially for booking rooms and reserving tables in their bistros and brasseries. ## Version history (last 5 releases) ### 1.7.0 — 2026-03-27 - Bug fixes & Improvements. ### 1.6.0 — 2025-08-24 - Bug fixes & Improvements. ### 1.5.0 — 2023-09-01 - Bug fixes & Improvements. ### 1.4.0 — 2023-01-20 - Bug fixes & Improvements. ### 1.3.0 — 2022-08-26 - Bug fixes & Improvements. ## Apps similar to BonAppi | App | Rating | Price | Category | | --- | --- | --- | --- | | [omg fans](https://appshunter.io/ios/app/omg-fans/id1575740366) | — | Free | Food & Drink | | [Young's - On Tap](https://appshunter.io/ios/app/youngs-on-tap/id1144907372) | 4.0 (827) | Free | Food & Drink | | [First Table](https://appshunter.io/ios/app/first-table/id1599994101) | 4.9 (84) | Free | Food & Drink | | [GAIL's Bakery](https://appshunter.io/ios/app/gails-bakery/id6446636927) | 4.3 (50) | Free | Food & Drink | | [MiXR.](https://appshunter.io/ios/app/mixr/id6466997127) | 1.0 (4) | Free | Food & Drink | | [UoB Source Catering App](https://appshunter.io/ios/app/uob-source-catering-app/id6554002517) | — | Free | Food & Drink | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*