# Bond - Personal Security — user reviews > 97 indexed App Store user reviews of Bond by Our Bond, Inc., rated 4.80/5 from 1,055 ratings. - Source: https://appshunter.io/ios/app/bond-personal-security/id1439903736/reviews - App overview in markdown: https://appshunter.io/ios/app/bond-personal-security/id1439903736.md - Rating breakdown: 5★ 958 · 4★ 27 · 3★ 17 · 2★ 13 · 1★ 40 ## What do users think of Bond? Overall sentiment: positive **Pros** - 🔒 Feeling safe and secure - 🚀 Prompt and professional agent response - 👍 Useful security features - 👍 Provides peace of mind - 👍 Convenient and easy to use **Cons** - 💰 High subscription cost - 🔒 Limiting engagement with agents - 🐛 Issues with app functionality **Commonly reported bugs** - Difficulty signing up with phone number - Incorrect age restriction **Most requested features** - Expand free features - Improve location tracking and notifications - Add mental health resources ## Newest reviews (15 of 97) ### 5/5 — Kudos to James at Bond! *2022-07-10, version 2.75.0* Texting at 3:00 AM with a professional security agent provided me and my family with needed assurance! It instantly made us feel safer and capable of increasing our level of protection if we needed it. Thankfully things were resolved, and our worst case scenario didn’t materialize, but I’m going to insist that all my family members have Bond on their phone from now on! ### 5/5 — Joshua Tree and me *2021-10-26* Thank you So much for Virtual Security, your professional and helpful representative was such a comforting experience knowing someone was with me even if only virtually. She knew my location and could reach out to authorities if I were to need help. I had to deal with being away from my property for a month and knew something was wrong and vandalism was going to be the outcome. Sure enough upon entering the property, damage due to a fire caused by vandals and theft. ### 5/5 — AMAZING Security & Customer Service *2021-09-06, version 2.54.0* Update: SO grateful for Bond. I was riding in a Lyft that got in a significant accident. The driver was unable to figure out how to contact emergency services through Lyft, but I easily pulled up Bond and they immediately answered the phone and got 911 on the way to us. Lyft never answered, but thanks to Bond, LAPD showed up quickly and got me on my way to the airport.This is the only reason I made my flight in time. THANK YOU BOND! I cannot say enough good things about Bond. There have been 2 situations now that Bond had brought me comfort in & I was really grateful to hear the voice of the agent on the other end of the line. I hope that I don’t ever have to use the majority of the features available on this app, but I’m confident that if I do need it, the service will be impeccable. The customer service is top notch as well which is HUGE to me. I signed up for the Premium & then found out after signing up that first responders get a promo for the rest of 2020. Marley & Obi from customer service immediately walked me through the steps to use the promo, but refunded me the amount that I had already paid before finding out about it. I am so impressed by this company & plan to stay a premium member long after the promo ends. ### 5/5 — Helps me feel safe *2021-07-22, version 2.51.0* Got a subscription as a gift from my brother and it’s been amazing! Living on my own in Los Angeles, it truly makes me feel safe knowing I have bond in my back pocket ### 5/5 — A True Sense of security *2021-07-18, version 2.50.0* I’ve previously been a victim of Domestic Violence and Stumbled across this Amazing App. Not only did I feel a bit safer, but ### 5/5 — Bug *2021-07-10, version 2.50.0* Hi I wanted to let you guys now I was trying to set up the app however, It says you have to be 13 or older. Im 16, I put in my birthdate and now my code wont resend to try again- ### 5/5 — it makes me feel so safe *2021-07-04, version 2.49.0* bond is the best! ### 5/5 — Pretty incredible! *2021-06-22, version 2.48.0* Feel a lot safer with Bond! ### 5/5 — So helpful and responsible. *2021-06-09, version 2.47.0* I forgot my security code and had to reset. The Bond Agent answered my call in 3 seconds and walked me through the process. ### 5/5 — Just signing up! *2021-06-07* I have been having problems recently with trespassers on our private property here at home, several attempts to break in thru the back doors as well as personnel physical threats directed at me. Also my phone somehow is being accessed and used by the female who has brought these problems. 2 nights ago was the last time they tried breaking in by kicking one of the back doors. I call the police but the people responsible are gone or hiding once the police arrive. The first time I had to call the police the Officer did confirm that what I reported seeing to be correct, and footsteps of the trespasser leading to the back of our property. I’m hoping that BOND can help me and our local police get these people to secure my home once again! ### 5/5 — Excellent *2021-06-04, version 2.47.0* Even though ive never had to use the live services of Bond, i feel as if the service will provide safe, quick response to my need if I were to activate it. I live alone and i have some medical issues. At 76 y.o.a. it’s imperative that I have immediate response in case of an emergency. The practice mode assures me that the service is working as it should be. it gives me confidence in how the service will respond. ### 5/5 — Peace of mind *2021-05-29, version 2.46.0* Great professional service they definitely make you feel safe someone is always there 24/7 thank you ### 5/5 — Best Ever *2021-05-24, version 2.46.0* I feel much safer with bond ### 5/5 — Customer service *2021-05-22, version 2.46.0* This is simply going to change the way we protect ourselves and love ones . Super easy to use ### 5/5 — Saved my life.. LITERALLY! *2021-05-12, version 2.45.0* If I wouldn’t have had Bond on my side, I would be 6 feet under right now. Unable to call 911, countless times at the hands of my viscous, abusive, and psychotic ex-husband; Bond was my saving grace. He would stop abusing me when Bond was watching and the videos are proof of what he did to me for over a year and a half. I would recommend Bond to anyone without a voice, or a way to cry for help. Thank you Bond. I owe you my life!!!!! 🙏😭💕❤️ ## Most critical reviews (10 lowest-rated) ### 1/5 — Foreign Agents You can’t count on! *2026-02-17, version 2.117.0* This app uses Foreign agents that you can’t understand at all and are overseas clearly! For a company that proclaims to provide security services they have missed the mark! You need US based agents that can immediately help your members! ### 1/5 — N’importe quoi *2024-10-07, version 2.108.0* Service super cher, des employés toujours endormis robotisés qui répètent le même script 24/7, 90% on vous parlera en français avec un accent que vous ne comprendrez pas, ne connaissent rien à la carte et aux rues de France mais prétendent qu’ils s’y trouvent alors que l’accent dit clairement moyen orient ### 1/5 — Rip off *2022-04-24, version 2.70.0* Bond has raised their prices from $10 a month to $50 a month for the exact same services. Not worth the cost anymore! ### 1/5 — UI bug *2021-03-26, version 2.42.2* Can’t even sign up. I’m entering a 10 digit phone number and it’s not even recognizing it. ### 1/5 — The agent that I spoke to was extremely informant a professional at its highest!! *2021-03-19* This is a company that anybody needs we all have the right to feel safe at any given time to be protected no matter what the circumstance is. The customer service is amazing make sure I felt safe the whole in time at my ex fiancé threaten to kill me they were there to speak with my sisters speak with the police order tickets order cars to get me out of there safely stayed on the phone with me video chatting so they can see my surroundings to make sure that I’m safe and fall me with GPS. Thanks for this application and this service I got home safely when I though I might not. If you have ever had to been in a situation where your life is in danger this is the app for that 24 seven the quickest response and boom you’re speaking with an agent who sees hears everything you explain everything that’s going on and they’re doing everything they can to help you. And Ashley Miranda and Edward I’ll get a five star rating for their help and especially Edward for training those 2 agents ### 1/5 — BAD STARTING *2021-03-03, version 2.40.4* I tried to use phone number at start step. 10 digit USA Cell phone number was not recognized. ### 2/5 — used to be a must have... *2020-11-14, version 2.32.1* was shocked and saddened by the significant increase in price, and the decision to limit the amount of times you can contact the support team. went from an affordable way to make me feel safe as someone that is disabled and lives alone and has had break ins before, to a luxury i can no longer afford. really a shame, i hope that they reconsider the new extreme price raise and will contact me if they ever go back to how they used to work. there was no reason to change a good thing. ### 2/5 — 🤡 *2019-12-19, version 2.9.3* it’s kind of crazy that you can put out ads to advertise your premium features without putting in the ad that it is premium. this app is meant to keep people safe but then you take the MOST important features away that keep you safe just so you can have money. i understand the point of the app is to keep you safe but then you need to pay $10 a month plus tax or $90 plus tax to keep yourself from a possible dangerous situation that could maybe get you killed ### 3/5 — Maybe you should not get the app *2022-07-15, version 2.75.0* The price is very high but still like it! ### 3/5 — Bring back unlimited engagements *2021-09-02, version 2.54.0* This is a great app; however, they limit the amount of times you can contact an agent depending on how much money you have. This is not right. There should be absolutely no limits set on how many times an agent can be contacted if you are feeling scared or nervous. Please let users have the option to have an unlimited amount of engagements back. ## Most praised reviews (10 highest-rated) ### 5/5 — 3 rd Update Excellent App – Real Peace of Mind *2026-06-09, version 2.118.0* I first invested a small amount in Bond (OBAI) on WeFunder back in July 2025. At the time I thought the app idea was brilliant, but I only took a tiny position so I wouldn’t forget about the company and could follow its progress. It’s now been well over a month of heavy real-world testing with my very active teenage daughter (a cross-country runner and ebike rider) and wife — including a very active vacation in Miami — and I’m genuinely impressed. I’ve live-tested the app in practice mode dozens of times, and every single time a live agent responded within 3 to 6 seconds (never more than 4–5 seconds). The live agents are smart, intelligent, and know exactly what they’re doing — they actively encourage practicing and tell teenagers (and I assume everyone else) to use practice mode often so they’re comfortable if they ever really need help. The notifications are lightning fast, accurate, and rock-solid reliable. The “Track Me on the Go” feature has been a game-changer. My daughter can head out on her own (something I would’ve never allowed in the past), and the app proactively checks in if she doesn’t confirm arrival. One time she went to the wrong CVS and the agent immediately followed up with a text and then called my wife to make sure everything was okay. Even when we were completely out of their service area on the way to San Juan, the app clearly told us we weren’t covered yet and gave us the correct local emergency number to dial (112). That level of proactive care gives me huge peace of mind. The background monitoring is thoughtful (it asks for permission and gives full control), the app is simple, clean, and it just works. Bond already operates in 28 countries and is rapidly expanding. As a family that travels a lot, this excites me tremendously — knowing we’ll have this extra layer of security and peace of mind wherever we go in the future. I’m honestly amazed that not every parent, single woman, real estate agent, lone worker, or anyone who travels or works alone has this yet. It’s that good. Full disclosure: I own shares in OBAI and have been actively testing the app with my family. This review is based entirely on my personal experience. Highly recommended for any parent or spouse who wants real peace of mind without constant manual checking. Also perfect for single women, real estate agents, frequent travelers, or anyone who wants a security agent available 24/7. ### 5/5 — Excellent App – Real Peace of Mind *2026-05-14, version 2.117.0* I first invested a small amount in Bond (OBAI) on WeFunder back in July 2025. At the time I thought the idea was brilliant, but I only took a tiny position so I wouldn’t forget about the company and could follow its progress. After several weeks of real-world testing with my teenage daughter and wife, I’m genuinely impressed. The notifications are fast and reliable. Today my daughter left for the gym on her e-bike and I got the alert in about 25 seconds — before she even texted me. As a fishing guide, I’m often 10 miles out on the ocean with clients. Even then, I still received clear updates when my wife and daughter left the house, arrived at school, and when my wife safely reached work. I use the app repetitively throughout my workday — it lets me just glance at my watch instead of fumbling with my phone (especially useful with wet, bait-covered hands). The background monitoring option is thoughtful — it asks for permission and gives full control. The app is simple, clean, and just works. Full disclosure: I own shares in OBAI and have been actively testing the app with my family. This review is based entirely on my personal experience. Highly recommended for any parent or spouse who wants real peace of mind without constant manual checking. ### 5/5 — Thankful for Bond *2025-10-05, version 2.115.0* As a nomadic single female I really have appreciated having this app. Not only does it provide peace of mind and safety they went above and beyond when my aunt passed away. They assisted us in calling 911 in her home town and then called to check on us some days afterwards. 🙏🏽 ### 5/5 — It okay but I may a refund *2025-09-14* I want to say the app was okay i enjoyed it so much but the reason why I may the refund it because the agents had different accents and I had a hard time understanding them see with some people like me I have a hard time understanding certain accents i would give this a 4/5 because of the language barrier I obviously requested to have a English agent but they said that it would be provide but not guaranteed ### 5/5 — Everyone needs this! *2025-01-18, version 2.111.0* It really is like having a personal safety team at the ready 24/7. It has made me feel safer just having this on my phone! Every person I’ve interacted with at Bond has really been amazing, and go above and beyond. Highly recommend! ### 5/5 — Well worth it!! *2024-11-30* Such a great app with amazing response times and loaded with very useful security features. ### 5/5 — Au top ! *2024-10-16, version 2.108.0* Travaillant de nuit dans une grande ville et devant prendre les transports notre entreprise nous à proposer l’accès aux services de Bond. Autant vous dire que je me sens beaucoup plus sereine ! L’option d’agent en attente est vraiment rassurante et m’a enlevé un stress ! Merci à Naomi de m’avoir répondue aussi chaleureusement sans me donner l’impression que je gênais (j’ai toujours cette peur). Merci à Bond et à mon entreprise pour cette initiative 😊 ### 5/5 — Rassurant *2024-10-12, version 2.108.0* Habitant dans une grande ville, l’insécurité est partout et Bond est toujours à mes cotés. Les agents répondent très vite et vous guide selon la situation. Ca aide! ### 5/5 — Awesome! *2023-08-08, version 2.95.0* Love this! ### 5/5 — I love this app *2022-10-24, version 2.83.0* It’s is so refreshing to know you have someone by your side if/when you need them. I have used bond for roadside assistance as well as the track you on the go feature when I was driving out of state! If you happen to have to make a stop they will check on you to make sure you feel safe. This is the best app anyone could ever have! I am always telling my friends about it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*