# bOnline VoIP 2.0 — VoIP made clear & simple > Mobile softphone application for managing a business phone system on iOS. (iPhone/iPad app by bOnline Ltd.) - Source: https://appshunter.io/ios/app/bonline-voip-20/id1524438765 (this page in markdown: same URL + `.md`) - Developer: [bOnline Ltd](https://appshunter.io/developer/1262472538) - Category: Productivity, Business - Price: Free - Age rating: 4+ - Requires: iOS 13.0 · 124 MB - Languages: American English, Dutch, Estonian, Finnish, French (France), German (Germany), Italian, European Portuguese, Romanian, Russian and 2 more - Released: 2020-11-16 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bonline-voip-20/id1524438765/reviews.md ## What is bOnline VoIP 2.0? Download the bOnline phone app for iOS — the essential softphone application to your bOnline business phone system. Manage your phone system directly from your iPhone and take your calls, voice messages and business anywhere. The softphone app works over WiFi, 3G/4G and 5G networks and unifies your business and phone contacts into the app. The Benefits of a bOnline VoIP phone system: Answer anywhere Make & receive calls from your landline number, whilst using your mobile. Clear calls Benefit from business-grade HD voice technology making calls clear than landlines and mobiles. Simple solution Easily manage your calls, contact numbers, and system preferences from your iPhone. Easy collaboration Bring your team together with presence, away scheduling and out-of-hours call routing to ensure that no business calls are missed. Integrated apps Connect bOnline phone to the software tools you already use, including Zoho, Google, Outlook, Salesforce and more. ************** IMPORTANT: bOnline phone for iPhone requires an existing bOnline VoIP account. LEGAL DISCLAIMERS 1. Emergency calling will not work outside of the UK. 2. Call quality may be affected when using VoIP outside of the UK. 3. SMS charges from your mobile carrier may apply when using bOnline phone SMS or IM feature in the app for contacts outside of your bOnline phone plan. Please check with your mobile carrier. 4. Business SMS is currently unavailable for bOnline phone customers. Using the SMS or IM feature in the app will be sent from your mobile phone number, not a bOnline phone number. 5. You must enable the option to use your Softphone as default to avoid mobile carrier charges. 6. Features available in the app are controlled by bOnline VoIP service plans. ## Key features - Manage business phone system on iPhone - Make and receive calls from landline number - HD voice quality - Unified business and phone contacts - Presence and call routing - Integration with Zoho, Google, Outlook, Salesforce ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/bonline-voip-20/id1524438765/reviews.md ### 5/5 — Good customer service *2024-06-10, version 1.3.983* Spoke to Abdullah. He is very helpful and explained the process throughly ### 1/5 — Poor sound quality *2024-03-25, version 1.3.974* Really poor sound quality , none of my customers can hear me and I have to ring the. From my mobile , defeats the object if haveing the service . Won’t be renewing once my contract ends ### 1/5 — Have an Apple Watch? Don’t use this company *2023-09-26, version 1.3.930* After months and months of my calls dropping out and not working, trying every single solution . I finally spoke to the chief engineer turns out the issue as I have an Apple Watch. Connected to my phone. If you have an Apple Watch you can’t use this service. The Bluetooth from the watch interrupts the calls. Support suggested I don’t use my Apple Watch anymore. Joke of a company with thousands of fake reviews. Stay well clear either get a separate work phone or move to Airlandline. Currently about to start a legal battle with with. ### 1/5 — Unreliable *2023-09-26, version 1.3.930* I am experiencing a 30% dropped call rate on incoming calls which is totally unacceptable and customer service is not responding to my complaints. ### 5/5 — New User *2023-08-21, version 1.3.930* Shakirah did well in resolving my issue. Thanks a lot ### 5/5 — Technical support *2023-08-18, version 1.3.930* The Agent Nomi was very helpful to sort out the outstanding problem with my app. She Guide me through every single step very pleased with the service. Thanks for the amazing service.. ### 5/5 — Peter *2023-07-21, version 1.3.930* Signed up yesterday with bOnline… staff were very polite, knowledgable & professional. After a few initial tech gremlins they quickly had my service up and running. I would highly recommend bOnline. A special thanks to Naomi and all the staff who made the process a pleasure. Keep up the good work🙏☺️ ### 5/5 — Brilliant service and in a timely manner *2023-07-13, version 1.3.930* Shakirah V was flawless in sorting my issues out, I appreciate a good genuine customer support thanks! ### 2/5 — Good but …. *2023-06-10, version 1.3.860* Update - after posting review, I discover the EE issue was first flagged up over a year ago. Makes it even more frustrating and annoying this has still not been fixed!!! Good cloud phone system - quick and easy to set up with good set of features. However the system runs off the old IPv4 tech which means it is REALLY buggy with EE or THREE Mobile on iPhones. No call connection, constant dropped calls etc. Only discovered this after signup of course …. And we run the system off EE Wi-Fi to iPhone (worked fine with previous cloud phone supplier!). I was advised this is a well known issue and there is a temp patch to sort it - which works fine for the BOnline phone app, and does sort the call issues out. But it also disables ALL other mobile and Wi-Fi capabilities of the iphone while the patch is installed. So either constant install/ delete is required of the patch (which in itself also causes issues) or you are totally unable to use the mobile phone for anything but calls when no Wi-Fi - yes, really! It’s quite shockingly bad for this to happen with the IPv4 patch they give you. The temp patch, I was advised, would only be needed for a few weeks as an updated app would be released May 5th 2023. It’s now mid-June and I am told the app will be upgraded “soon”. So no timescale now, then?? Really disappointed I seem to have been mislead when I signed up. Shame as the system is good otherwise. Devs - PLEASE, PLEASE get the app update sorted and released asap so I can removed the really troublesome patch BOnline gave me! I’d love to stay with BOnline, but I’d like to be able to use my mobile phone too!!! Thank you! ### 5/5 — Good customer service *2023-05-31, version 1.3.860* Mujaahid Salie - very helpful! ## Frequently asked questions about bOnline VoIP 2.0 ### What does the bOnline VoIP app do? The bOnline VoIP app functions as a mobile softphone for your bOnline business phone system. It allows you to manage calls, voicemails, and contacts directly from your iPhone, enabling you to take your business phone anywhere. It also offers features like HD voice quality and integration with other business software. ### What are the key features of the bOnline VoIP app? Key features include the ability to make and receive calls using your landline number from your mobile device, clear HD voice calls, unified contact management, and collaboration tools like presence and out-of-hours call routing. It also integrates with popular business applications such as Zoho, Google, Outlook, and Salesforce. ### Is the bOnline VoIP app free to use? The bOnline VoIP app itself is free to download. However, it requires an existing bOnline VoIP account to function. The features available within the app are determined by your specific bOnline VoIP service plan. ### What are the compatibility requirements for the bOnline VoIP app? The bOnline VoIP app is available for iOS devices. It works over WiFi, 3G/4G, and 5G networks. An existing bOnline VoIP account is mandatory to use the application. ### Can I use the bOnline VoIP app for emergency calls? Emergency calling will not work outside of the UK when using the bOnline VoIP app. While the app aims to provide clear calls, call quality may be affected when using VoIP outside of the UK. It is important to check with your mobile carrier regarding potential SMS charges. ## Version history (last 5 releases) ### 1.3.983 — 2024-04-22 We're back with our usual round of bug fixes and improvements this week. Nothing too flashy, just keeping things running smoothly. ### 1.3.974 — 2024-01-13 Fix – Crash when sending a message to an external contact Fix – Softphone stability in specific scenarios Fix – Call history in restricted mode Fix – Mute button on IOS 17 Fix – Missed call notifications Fix – Group chat creation, colleague selection fails Fix – 2 steps authentication Fix – Notifications wording and translations Fix – Call history background Fix – Call history badge counter on app startup Fix – Voicemail screen reliability Fix – Missing push notifications after re-log Improvement – IOS13 is now the minimal supported version Improvement – Softphone update Improvement – Call history counters ### 1.3.974 — 2024-01-13 Fix – Crash when sending a message to an external contact Fix – Softphone stability in specific scenarios Fix – Call history in restricted mode Fix – Mute button on IOS 17 Fix – Missed call notifications Fix – Group chat creation, colleague selection fails Fix – 2 steps authentication Fix – Notifications wording and translations Fix – Call history background Fix – Call history badge counter on app startup Fix – Voicemail screen reliability Fix – Missing push notifications after re-log Improvement – IOS13 is now the minimal supported version Improvement – Softphone update Improvement – Call history counters ### 1.3.930 — 2023-07-06 Fix - Translations Fix - Softphone corrections Fix - Service forwarding rules Fix - Deactivate IPv6 by default Fix - Softphone crash on call end / fail Fix - iPhone SE 2022 zoom-enabled presence edition box not editable Fix - IPv6 UDP cases Fix - IPv4 regression in 1.3.924 Fix - Login and logout process Fix - Wrong text in contact creation popup Improvement - Large voicemails support Improvement - DND information Improvement - Permissions information Improvement - IPv6 better support and auto-switching Improvement - Translations update Improvement - IOS older than 13.0 not supported anymore Improvement - TLS use cases Improvement - IPv4 IPv6 softphone optimizations ### 1.3.860 — 2023-03-01 Fix - Chat text input position when keyboard is hidden Improved - New in app message when backend services are restarted Improved - Softphone: Registration, crash prevention and speed improvements ## Apps similar to bOnline VoIP 2.0 | App | Rating | Price | Category | | --- | --- | --- | --- | | [Printt](https://appshunter.io/ios/app/printt/id1032771941) | 3.9 (49) | Free | Productivity | | [Spark Mail: AI Email Assistant](https://appshunter.io/ios/app/spark-mail-ai-email-assistant/id997102246) | 4.6 (11,018) | Free | Productivity | | [VPN by Private Internet Access](https://appshunter.io/ios/app/vpn-by-private-internet-access/id955626407) | 4.7 (146,466) | Free | Productivity | | [Spike: AI Email & Team Chat](https://appshunter.io/ios/app/spike-ai-email-and-team-chat/id707452888) | 4.4 (281) | Free | Productivity | | [Lightwave Link Plus](https://appshunter.io/ios/app/lightwave-link-plus/id1244055214) | 4.5 (34) | Free | Productivity | | [IONOS](https://appshunter.io/ios/app/ionos/id1080444849) | 4.4 (13,358) | Free | Productivity | ## More apps by bOnline Ltd - [bOnline phone 3.0](https://appshunter.io/ios/app/bonline-phone-30/id6451206601) All apps by bOnline Ltd: https://appshunter.io/developer/1262472538 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*