# Bono's Pit Bar-B-Q Official — Authentic Southern Pit BBQ

> Mobile app for ordering authentic Southern pit BBQ with customization and secure payment. (iPhone/iPad app by Incentivio, Inc..)

- Source: https://appshunter.io/ios/app/bonos-pit-bar-b-q-official/id6444876057 (this page in markdown: same URL + `.md`)
- Developer: [Incentivio, Inc.](https://appshunter.io/developer/485234245)
- Category: Food & Drink, Shopping
- Price: Free
- Rating: 4.80/5 from 670 App Store ratings · 15 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 75 MB
- Languages: American English, French (France), European Spanish
- Released: 2023-01-25
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bonos-pit-bar-b-q-official/id6444876057/reviews.md

## What is Bono's Pit Bar?

With the Bono’s Pit Bar-B-Q mobile app, your favorite local Pit BBQ is just a tap away. Whether you're looking for an easy weeknight meal for the family or a tailgate party before the big game, we've got you covered. Just browse our easy-to-use menu, customize it to your liking, place your order using our secure payment system, and enjoy!!! A push notification will alert you when your order is ready.

With the Bono’s Pit Bar-B-Q app, you can:

• Browse our menu for your favorite BBQ specialties and customize them to your liking.

• Save your delivery addresses and payment methods securely to check out in just a few taps.

• Place future food orders up to seven days in advance.

• Get restaurant location, hours, and contact information.

## Key features

- Browse and customize BBQ menu
- Secure payment system
- Save delivery addresses and payment methods
- Place orders up to seven days in advance
- Get restaurant location and hours

## What do users think of Bono's Pit Bar?

Overall sentiment: negative

**Pros**

- 👍 Easy to use interface and layout
- 🍖 High-quality food, especially ribs and salads
- ⭐ Excellent customer service and friendly staff
- 💪 Loyalty rewards program concept

**Cons**

- 💰 $3 service fee for app ordering is excessive and hidden
- 🐛 Rewards not displaying or deducting properly
- 😤 Inconsistent order accuracy
- 🚫 Dine-in customers cannot earn rewards through app
- ⏱️ Rewards take 72+ hours to appear in account
- 💸 Extra sauce charges at pickup vs. dine-in inconsistency
- 🔍 Service fee not clearly disclosed before checkout

**Commonly reported bugs**

- Rewards not showing up after registration or purchases
- Rewards not deducting from orders despite being earned
- Inconsistent order fulfillment and accuracy issues
- Service fee not clearly indicated before final checkout

**Most requested features**

- Enable reward earning for dine-in customers
- Allow in-restaurant reward redemption without ordering online first
- Remove or reduce the $3 service fee for app orders
- Improve order accuracy and consistency
- Faster reward processing and display

## Recent user reviews (10 of 15)

All indexed reviews: https://appshunter.io/ios/app/bonos-pit-bar-b-q-official/id6444876057/reviews.md

### 2/5 — Sauce

*2026-02-13*

Asked for one extra sauce and was told I would have to pay .53 per sauce. If I sit in the restaurant and eat I can dump an entire bottle out and be fine. Please make this make sense.

### 5/5 — Best salads in the world

*2025-10-15*

I always get the two meat salad

### 1/5 — $3 “service fee” just to order through the app?

*2025-07-07*

Guess I’ll just call in my to-go orders and waste more of your time.. or better yet, just eat somewhere else. If you are trying to lose otherwise happy customers this is the best way to do it. Keep it up!

### 5/5 — Great food and Service

*2025-05-05*

Love the ribs and collard greens. The server Jessica was a sweetie

### 1/5 — Worst App I ever use

*2024-08-12*

This will be the last time I tried to use this app. I have tried this app two times previous and none of the rewards show up or deducted. I rather call in my order and have it done properly and take the deductions from there. This is a waste of time. My order is never correct and I’m never received any rewards other than the welcome reward no matter what time of day day of the week the rewards never add up never is added to the order is just a waste. Don’t waste your time.

### 5/5 — The Best thing smoking 💨💨💨💨

*2024-06-11*

It’s been my dinner literally every night or about every other night it’s so addicting I gotta from by this place . Hats 🎩 off to the crew and the pit master they rock frfr lol

### 1/5 — $3 Service Fee

*2024-02-09*

Great BBQ but not going to order through the app due to the $3 service fee. Will continue to call in order for pickup.

### 1/5 — $3 dollar service fee is ridiculous

*2023-10-22*

I used the app to do a pick up order and realized after the fact that they charged me a $3 dollar service fee. I don’t understand what that service fee is for. It basically canceled out the free beverage that I got and nowhere does it indicate to you ahead of time that you’re going to get that $3 dollars fee. It’s just a line item along with the taxes and total due. Why would anybody want to use your app just to get charged more to use it?? I have deleted it already and I’m seriously considering not eating at your establishment again. Way to scam your customers and I see that you have a lot of bad reviews because of it. Is it really worth the $3???

### 5/5 — Easy to use.

*2023-09-29*

Great layout easy to use :)

### 1/5 — Stupid app

*2023-08-10*

After I waited 30 minutes on hold to place an order I finally order on the app, your hold music/ announcement pushes the app. Why would you charge $3 to order on line, that caused me to lessen the tip, stupid fees.

## Frequently asked questions about Bono's Pit Bar

### What can I do with the Bono's Pit Bar-B-Q app?

The app allows you to browse the full menu of BBQ specialties, customize your orders to your preference, and place them securely. You can also save your delivery addresses and payment methods for faster checkout and schedule orders up to seven days in advance. Additionally, you can find restaurant location, hours, and contact information.

### How do I pay for my order?

The app features a secure payment system. You can save your payment methods within the app for a quick and easy checkout process. The app ensures your payment information is handled safely.

### Can I schedule orders in advance?

Yes, you can place future food orders up to seven days in advance through the app. This feature is useful for planning meals for family gatherings or special events.

### How will I know when my order is ready?

Once your order is placed and prepared, you will receive a push notification alerting you that your order is ready. This ensures you know exactly when to pick up your delicious BBQ.

## Version history (last 5 releases)

### 1.0.8 — 2026-07-29

UI Improvements

### 1.0.7 — 2026-06-04

UI Improvements

### 1.0.6 — 2024-11-14

- UI Improvements.

### 1.0.5 — 2024-10-14

- UI Improvements.

### 1.0.4 — 2024-09-30

- UI Improvements.

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## More apps by Incentivio, Inc.

- [Kelsen Brewing Company](https://appshunter.io/ios/app/kelsen-brewing-company/id1166568987)
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All apps by Incentivio, Inc.: https://appshunter.io/developer/485234245

## Related topics

[bonos](https://appshunter.io/ios/topics/bonos)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*