Avoid this B2B Portal
Avoid this B2B Portal
Please don’t use this B2B portal, even by mistake. Their support is extremely poor and unprofessional. It feels like they’re doing us a favor instead of providing customer support.
In our case, one of my team members accidentally entered a passenger’s name incorrectly. I called IndiGo directly, and they confirmed that the name correction was possible, but it had to be processed through the partner portal.
When I contacted the partner portal, they refused, saying name changes weren’t possible. They then advised me to initiate a refund, but there wasn’t even a refund initiation option available on the portal. Left with no other choice, I had to proceed with instant cancellation. Now they’re saying cancellation charges will apply.
Overall, a very disappointing experience. I would never recommend this company for B2B flight bookings.
Please don’t use this B2B portal, even by mistake. Their support is extremely poor and unprofessional. It feels like they’re doing us a favor instead of providing customer support.
In our case, one of my team members accidentally entered a passenger’s name incorrectly. I called IndiGo directly, and they confirmed that the name correction was possible, but it had to be processed through the partner portal.
When I contacted the partner portal, they refused, saying name changes weren’t possible. They then advised me to initiate a refund, but there wasn’t even a refund initiation option available on the portal. Left with no other choice, I had to proceed with instant cancellation. Now they’re saying cancellation charges will apply.
Overall, a very disappointing experience. I would never recommend this company for B2B flight bookings.
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Supportive and smooth
I recently purchased bonton B2C portal after using b2b portal of 2 months and it’s an amazing and very friendly portal to use also the prices of flights are very chep compared to others big brands. I like every features but one missing part that holidays side due to lack of packages soo plss add more packages and add more destinations as well as add some one day destinations like resort and nature activities .
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WORST PORTAL
WORST AFTER SERVICE EXPREIENCE NO PROPER REPLAY NO PROPER RESOPNSE THEY JUST TRY TO SELL THERE COMBO
IM REGRETTING INVESTING MY TOO SMALL AMOUNT
NO TOPUP OPTIONS CREDIT CARD LOADING 4-5 DOCUMENTS NEEDED ETC
NO PROPER TEAM AGGROANCE , ATTITUDE BY MANGER , TECHNICAL HEAD SALES HEAD
FOR DETAIL REVIEW CONTACT ME BEFORE U R PURCHASING ANY OF THERE SERVICES
IM REGRETTING INVESTING MY TOO SMALL AMOUNT
NO TOPUP OPTIONS CREDIT CARD LOADING 4-5 DOCUMENTS NEEDED ETC
NO PROPER TEAM AGGROANCE , ATTITUDE BY MANGER , TECHNICAL HEAD SALES HEAD
FOR DETAIL REVIEW CONTACT ME BEFORE U R PURCHASING ANY OF THERE SERVICES
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Good
Easy use
Great app
Easy to use and quick response
