# Bonusly — user reviews > 35 indexed App Store user reviews of Bonusly by Smartly, Inc., rated 4.84/5 from 4,455 ratings. - Source: https://appshunter.io/ios/app/bonusly/id995249036/reviews - App overview in markdown: https://appshunter.io/ios/app/bonusly/id995249036.md - Rating breakdown: 5★ 3,994 · 4★ 312 · 3★ 80 · 2★ 23 · 1★ 45 ## What do users think of Bonusly? Overall sentiment: negative **Pros** - 👍 Fun and easy to use - 👍 Encourages team recognition - 👍 Great for creating a positive work culture **Cons** - 🐛 Frequent crashes and errors - 🐛 Unresponsive and slow performance - 🐛 Login issues with Google authentication - 🐛 Compatibility problems on older devices - 🐛 Buggy and unreliable app experience **Commonly reported bugs** - Endless login loop with Google Authenticate - 404 errors when trying to sign in - Unknown errors when browsing rewards - App crashing on launch or login - Unresponsive buttons and screens **Most requested features** - Improve app stability and fix bugs - Enhance user interface and navigation - Add more customization options - Improve integration with other platforms ## Newest reviews (10 of 35) ### 2/5 — Get started splash screen takes half of the screen *2024-03-21, version 2.8.5* Get started splash screen takes half of the app screen and doesn’t go away as it say, and you can’t remove it. This bug is 3 months old and it is still there ### 2/5 — I like the idea *2023-10-01, version 2.8.5* The execution of the app is terrible. Wrong login? 404 error, no explanation. Bugs out with unknown errors constantly trying to browse rewards. Needs fixing. Don’t know how it’s this bad. ### 2/5 — Slow performance *2023-03-08, version 2.8.3* App performs quite slowly and has some dead ends. For sample if you launch someone’s profile then there’s no way to go back other than relaunching the app. Same is true for screens that have gifs on them. It performs so slow that one has to relaunch the app ### 1/5 — App won’t work *2019-03-14, version 2.8.1* App won’t work on iPhone anymore. Just white screen. ### 2/5 — Service is good, app is not *2018-10-03, version 2.8.1* The app is just a wrapper for the website. Hopefully they’ll make a native app for a nicer experience. ### 5/5 — Transformative tool for recognition *2018-05-30, version 2.8* My company adopted Bonusly more or less on a whim, and we now count it among the most impactful and indispensable software tools we use. The iOS app works great- it’s fast and intuitive. Couldn’t be happier with it. ### 5/5 — Great peer recognition app! *2018-05-23, version 2.8* Helpful in creating a healthy and supportive work culture. We love Bonusly! ### 1/5 — Just a mobile version of website *2016-12-16, version 2.0* The first app was great, but the new app is just an app with the mobile version of website. I'am not a robot is useless and the design is less friendly than older app. Sure I miss it but i search my number of bonus ... ### 1/5 — Does not remember my credentials. Have to log in each time. *2016-10-28, version 2.0* :( ### 3/5 — Crashes with google sign in *2016-10-08, version 1.3.0* We use bonusly at work and would like to be able to use it on the phone ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot login - endless loop with Google Authenticate *2025-09-27, version 2.8.17* Cannot login - endless loop with Google Authenticate. Buttons are non responsive half the time. Frustrating. ### 1/5 — Forced to use *2025-09-24, version 2.8.17* My employer signed me up for this automatically and gave this company my personal email address. There is no option to change the email associated with my account. ### 1/5 — Bogus App *2025-02-25, version 2.8.7* Doesn’t work for me ### 1/5 — Does not work on IPhone 7 *2024-08-14, version 2.8.5* Get “unknown error” whenever I load the app on IPhone 7. No support or helpful info available. ### 1/5 — Getting 404 error *2023-12-01, version 2.8.5* When I go to sign in I keep getting this error. I have no way of accessing this unless it’s through a computer which I don’t have much access too. This is upsetting I can’t use on my phone ### 1/5 — Not good *2023-09-08, version 2.8.5* Lots of errors. Not a great experience. ### 1/5 — Not great *2023-03-23, version 2.8.3* It's slow and clunky. And I love the feature where you type a nice lengthy thank you for your colleagues and then for no reason the app pops back to the home screen and all your efforts and time is gone... ### 1/5 — UPDATE *2023-02-25, version 2.8.3* Update the app with stability & bug fixes ASAP! ### 1/5 — Not working *2020-01-28, version 2.8.3* When trying to give points and selecting everything that is required: message, recipient, amount, hashtag, then clicking on give points, that button doesn’t work! When clicking on it, it creates a hashtag sign instead. Developers please fix that bug. ### 1/5 — Just a Wrapped Website *2019-11-11, version 2.8.3* I like the service but this app is just embarrassing. All it is a website wrapped as an app. Performance is horrendous although the basic interface isn’t that bad. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2023-03-31, version 2.8.3* Fun and easy way to give appreciation ### 5/5 — Love the app *2022-10-28, version 2.8.3* I am thankful for who created this app. It is a great way to recognize team members in a positive way. People have the ability to be original with their post! Which creates genuine connections! ### 5/5 — Fantastic *2022-06-02, version 2.8.3* Best employee engagement app I’ve seen ### 5/5 — Love this app! *2022-05-19, version 2.8.3* Love to be able to recognize coworkers ### 5/5 — Amazing app!! *2022-04-26, version 2.8.3* It’s a great way to show your teammates how much you appreciate them. Lots of fun to use!!! ### 5/5 — Awesome *2022-03-08, version 2.8.3* Fun and encouraging ### 5/5 — Some suggestions *2021-09-01, version 2.8.3* It’s awesome and works, thanks! The header could be sticky to the top. Otherwise you have to go up to access the header menu. The flow between screens doesn’t feel so smooth. It sits there with no loading indication. When you use points the number you have left to use doesn’t update until you change the page. Otherwise - awesome! ### 5/5 — Encouragement for the team 😊🇺🇸 *2021-07-06, version 2.8.3* I am always trying too remain positive 🇺🇸 ### 5/5 — Bonusly for our firm *2019-01-25, version 2.8.1* We have been using Bonusly for almost a month now. It has been a great tool as a manager to reward people publicly when they exemplify a leadership quality! ### 5/5 — Fun *2018-12-21, version 2.8.1* Fun way to reward fellow workers for doing a great job --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*