# BOOKABUILDER

> Platform connecting UK tradespeople with homeowners for home improvement jobs. (iPhone/iPad app by Palace Media Ltd.)

- Source: https://appshunter.io/ios/app/bookabuilder/id1092089910 (this page in markdown: same URL + `.md`)
- Developer: [Palace Media Ltd](https://appshunter.io/developer/1033425512)
- Category: Business, Utilities
- Price: Free
- Rating: 5.00/5 from 20 App Store ratings · 93 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 59 MB
- Languages: American English
- Released: 2016-03-19
- Data updated: 2026-08-24
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/bookabuilder/id1092089910/reviews.md

## What is BOOKABUILDER?

BookaBuilderUK is the UK's fastest growing platform that matches tradespeople with homeowners looking for home improvement. 

Sign-up and login to get notifications for your new local job leads, chat directly with potential clients about their jobs, create and send professional invoices, be the first to hear about partner schemes and much more! 

With all you need in the BookaBuilderUK app, all you need to do is focus on getting the job done.

## Key features

- Job lead notifications
- Direct client chat
- Professional invoicing
- Partner scheme updates
- Manage job leads

## What do users think of BOOKABUILDER?

Overall sentiment: negative

**Pros**

- 👍 Steady supply of leads (HTR Construction)
- 👍 Found a job quickly (Always_expected 55, Spring.Caradoc, Phoenix Hugen, 102.TH, blue110011, Fergal's 89, Yuncharoen AA, Cado N. Brishen, shironlove38, QuicklyForget 801, Sherwin - Blue, Dontcare0027, Phelim 360, John David 8, JulieBazar, Deduocbat, Liamm0, XBemBemX, canhhoanga50, Flora Cavina, Fivos Spyrides ᴬᴱᴸ, Petra Liberty, Saobaygio4, Gabriel__Horton, quadangcay, giodongsang61, ngaynaohoa, huongdang0313, Kfjdksksjjsjs, Matteo Gori, Emanuele Furnari, longanhbongnho, ngamhoaroi4, Aslam Doggar, lamduocdieudo, Sajjad gujjar, emdamangden, khongcanlido572, Curtis_Good, <3 Tommy <3, Anhchua Tungnoi, LucianoOngenda, Phil Joness, namcntt, MonsterOnEarthUK, teamo1402, An_Junny, ryuhuyn, solimature, emlacuopdayuk, emlacuopdayuk1, tiqlmmo789, Wilsondhms)

**Cons**

- 😞 Waste of money (hukunaaaaaa, Crispycrew, Markf92, _.0m1r, Jeetpal5338, Cz3.01, leemac68, George Ross 74, 13ennoB, Ralph233, Roshoward, leoapa, Tick133, Don’t work whit them, Balli kaur, Zofda, Sp136, Contractor !…, John7t, GB PLASTERING, Khalid12345678, Kneatknight, jasonwong422, Mrs majick, kent plasterer)
- 😞 Misleading promises (hukunaaaaaa, jaycole3333333333, Markf92, George Ross 74, 13ennoB, Ralph233, Sp136, John7t, Khalid12345678)
- 😞 Poor quality leads (BulaBasmach, George Ross 74, 13ennoB)
- 😞 Customers don't respond (BulaBasmach)
- 😞 Jobs sent to too many traders (BulaBasmach)
- 😞 No job leads (Markf92, Cz3.01, Tick133, Don’t work whit them, Zofda, Mrs majick, kent plasterer)
- 😞 No customer service/unresponsive (jaycole3333333333, Markf92, Tick133, Don’t work whit them, Balli kaur, Zofda, GB PLASTERING, Khalid12345678, 1967!!, kent plasterer)
- 😞 Scam (Markf92, Jeetpal5338, Cz3.01, leemac68, Zofda, John7t, Khalid12345678)
- 😞 High fees/upfront payment (hukunaaaaaa, M1K4EEL, leoapa, Don’t work whit them, Cz3.01)
- 😞 Jobs not relevant to profession (George Ross 74, 13ennoB)
- 😞 Difficult to cancel contract (Zofda)
- 😞 App not working properly/bugs (1967!!, Balli kaur, ak electrics, pepino17, TheLinbaba, T0mKa1v, GeoEngTechEL, Mihai 007)
- 😞 Leads gone quickly (Contractor !…, leemac68)
- 😞 App crashes (ak electrics, Mihai 007)
- 😞 Unable to sign up/use app (Screamandrun1, T0mKa1v)
- 😞 Limited service area/upselling (leoapa, Cz3.01, Don’t work whit them)
- 😞 Paid advertising not delivered (jaycole3333333333)
- 😞 Misleading sales tactics (jaycole3333333333)

**Commonly reported bugs**

- App is 'stuck' and won't progress during sign-up
- App is not working, customer service is rubbish
- App not fully working
- App crashes and doesn't load jobs properly
- Leads do not sync between web and app
- Messages notifications on web app don't work
- Cannot view messages from web on mobile
- Invalid email or password for app login
- New bug fix has messed up everything
- App is temperamental and never loads up jobs properly

**Most requested features**

- Improve app stability and fix bugs
- Enhance search engine functionality
- Offer monthly/cancel anytime contracts
- Improve customer service responsiveness
- Provide evidence of paid advertising

## Recent user reviews (10 of 93)

All indexed reviews: https://appshunter.io/ios/app/bookabuilder/id1092089910/reviews.md

### 1/5 — This company is a scammer

*2026-05-22*

I was sold big promise from the manager called Mayson simons he given me a discounted price and he told me it’s a money back guarantee if it didn’t work for me. Mayson would not leave me alone until I joined. I got no leads coming through as Mayson said he never answered the phone this man Mayson simons is a scammer please be aware they will not give you any money back. They need closing down.
I don’t know how they sleep at night scamming people. Be careful people

### 1/5 — Horrible experience

*2026-05-01*

We bought a discounted package at £400 with the guarantee of customers or money back if nothing happened in the first few months. 
I managed to get half my money back because the sales person didn’t explain to me that it was a one year money back guarantee! I had to agree to not taking it further to get that. 
Not one job lead was ever in my service area. The staff were hard to get hold of to resolve anything. They even closed a case I had opened saying it was satisfied and they had spoken to me, which they had not spoke to me at all. 
Constant chasing for answers! 
Can’t believe I wasted so much money on a great sales pitch! Don’t waste your time. Absolutely useless!!

### 1/5 — Don’t waste the money

*2026-02-10*

This app is waste of money, they ask payment upfront and make big. Promises about sending reagular leads even saying to can get ten job leads a week that simply did not happen 
I have been signed up for six months and received only one job , one job in six month is nowhere near what they advertise 

I feel mislead by their claims, if you are tradesperson looking for real work , think twice before paying , based on my experience it is not worth it

### 5/5 — Great for my business

*2026-01-27*

Been using this app for a few months now and have had a steady supply of leads. Won an 8 week commercial job which has kept me happy and more than covered the platform fee. Will be renewing.

### 1/5 — MyJobQuote is better (don’t use this app)

*2026-01-17*

Poor platform for traders – MyJobQuote is better

I used Book a Builder as a tradesperson and was very disappointed. Most leads were low quality, customers often didn’t respond, and jobs were sent to too many traders at once. This wastes time and money.

After switching to MyJobQuote, I get more relevant leads and deal with customers who are actually ready to hire. Much better experience for traders overall.

### 5/5 — All good

*2026-01-14, version 5.6.1*

All good

### 1/5 — Not Worth even looking at

*2025-11-09, version 5.6.1*

The biggest regret signing up to this 
May as well have thrown money away

### 1/5 — Avoid , especially Steven mason

*2025-10-18*

We originally signed up for a standard account with Book a Builder in 2023. At first, everything seemed fine. Shortly after, we received a call from a man named Steve Mason, who strongly encouraged us to upgrade to a Pro account, promising that it would bring in larger-scale projects — the kind we were actively carrying out at the time.

After upgrading, we only received one decent-sized project. The rest were small repair or handyman-type jobs (fixing kitchen units, taps, etc.), which didn’t match the description or promises made when we upgraded.

Midway through the year, Steve contacted us again, offering a special advertising opportunity at a reduced cost, claiming that a previous contractor had dropped out and that we’d be the only company in our area featured. We eventually agreed and paid an additional £400 on top of our original £1,200 subscription.

A week later, a friend of mine received the exact same sales pitch from Steve — word for word — so it was clearly not an exclusive deal. We also never saw any evidence that the paid advertising was ever carried out.

When our second-year renewal came up, we asked Steve to cancel the advertising and not renew, but despite that, we were charged for another full year. Over the next 12 months, we received just two leads in total. We sent multiple emails and made several calls to follow up, including to request our VAT invoice for our return, but we never received a reply.

Overall, our experience has been very disappointing — poor communication, misleading sales tactics, and no evidence of the services promised. We would not recommend Book a Builder based on our experience.

### 1/5 — Don’t use

*2025-10-01, version 5.6.1*

Don’t use this app, it’s a waste of money, paid over £400 for guaranteed leads, and I’ve had none apart for leads that aren’t for my profession, I’ve tried for two weeks to get my money back but I get no contact, I’ve rang, emailed and I get nothing back, if you are in the building trade looking for leads, don’t not use this app it’s a scam

### 1/5 — Very bad

*2025-08-27, version 5.6.1*

This app is a total waste of time don’t even bother downloading it or even something!!!!

## Frequently asked questions about BOOKABUILDER

### What does BookaBuilder do?

BookaBuilder is a platform designed to connect tradespeople with homeowners who need home improvement services. It facilitates the discovery of new local job opportunities and streamlines communication and administrative tasks for tradespeople.

### What are the key features for tradespeople?

Key features include receiving notifications for new local job leads, direct chat capabilities with potential clients to discuss job details, and the ability to create and send professional invoices. It also provides updates on partner schemes.

### Is BookaBuilder free to use?

The app is free to download and use, but it does offer in-app purchases. This suggests that while core functionalities are available for free, certain premium features or services may require payment.

### Who is the target audience for this app?

The app is specifically targeted at tradespeople operating in the UK. It aims to help them find more work, manage client relationships efficiently, and streamline their business operations.

### How does this app help tradespeople find work?

It acts as a marketplace by notifying tradespeople about new job leads in their local area. Users can then directly communicate with homeowners through the app to discuss project specifics and secure work.

## Version history (last 5 releases)

### 6.1.0 — 2026-06-24

- The ability to purchase enough Pay Per Lead tokens to buy and accept a lead as a single action
- Images in most places are now zoomable
- Edit profile - buttons moved to footer
- New change password flow
- Possible to upload a profile / company logo
- Possible to update bio in profile
- Profile progress indicators on home, profile, edit profile now link to the relevant screens

### 6.0.2 — 2026-01-30

We recommend updating app to the latest version for best performance and bug fixes.

### 5.6.1 — 2025-03-12

Layout fixes

### 5.6.0 — 2025-03-05

Fixed layout issues on some iOS devices.

### 5.5.9 — 2024-09-26

Fixed notifications not appearing for some users.

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## More apps by Palace Media Ltd

- [ConeX](https://appshunter.io/ios/app/conex/id1033425513)

All apps by Palace Media Ltd: https://appshunter.io/developer/1033425512

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*