# Bookaway: Bus Train & Ferry — Ground & Water Transport > Global ground and water transport booking platform with 24/7 support. (iPhone/iPad app by Bookaway LTD.) - Source: https://appshunter.io/ios/app/bookaway-bus-train-and-ferry/id1498893571 (this page in markdown: same URL + `.md`) - Developer: [Bookaway LTD](https://appshunter.io/developer/1476517005) - Category: Travel, Navigation - Price: Free - Rating: 4.54/5 from 170 App Store ratings · 51 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 7 MB - Languages: Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Chinese and 3 more - Released: 2020-03-30 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bookaway-bus-train-and-ferry/id1498893571/reviews.md ## What is Bookaway? Meet Bookaway: Your Hassle-Free Online Travel Agent Bookaway is the ultimate online travel companion. We simplify the process of finding, comparing, and booking transportation tickets globally. With our 24/7 support, you can explore the world confidently and effortlessly. Easy Booking, Anytime, Anywhere One-Tap Booking: Compare and book transportation tickets worldwide with a single tap. Receive your booking confirmation instantly in your inbox. Your Trip, Your Way: Choose from buses, trains, minivans, private transfers, and ferries. Whether you prefer early mornings or late nights, you have the final say. Access Worldwide: Download the Bookaway app to access over 120 countries, 15,000 cities, and 477,000 routes. We partner with 13,000+ local operators to offer you fair prices and reliable services. Check out the 18,000+ user reviews on our website: https://www.bookaway.com/reviews Top Destinations for 2024 Our travelers are exploring the Asian Pacific, Latin America, and the Middle East. Popular spots include: *Thailand: Bangkok, Chiang Mai, Phuket, Koh Samui, Pattaya, Koh Phi Phi, Krabi, Ayutthaya, Chiang Rai, Hua Hin *Vietnam: Hanoi, Ho Chi Minh City, Ha Long Bay, Hoi An, Da Nang, Sapa, Nha Trang, Hue, Phu Quoc, Can Tho *Philippines: Manila, Cebu, Boracay, Palawan, Bohol, Siargao, Davao, Vigan, Tagaytay, Baguio *Indonesia: Bali, Jakarta, Yogyakarta, Lombok, Gili Islands, Komodo Island, Bandung, Surabaya, Ubud, Medan *Egypt: Cairo, Luxor, Aswan, Alexandria, Sharm El Sheikh, Hurghada, Dahab, Giza, Siwa Oasis, Marsa Alam *Morocco: Marrakech, Fes, Casablanca, Chefchaouen, Essaouira, Rabat, Agadir, Meknes, Tangier, Ouarzazate *Croatia: Dubrovnik, Split, Zagreb, Hvar, Plitvice Lakes, Zadar, Rovinj, Pula, Korcula, Trogir *Malaysia: Kuala Lumpur, Penang, Langkawi, Malacca, Kota Kinabalu, Cameron Highlands, Ipoh, Kuching *Sri Lanka: Colombo, Kandy, Galle, Ella, Sigiriya, Nuwara Eliya, Anuradhapura, Trincomalee, Mirissa, Polonnaruwa *Cambodia: Phnom Penh, Siem Reap, Sihanoukville, Kampot, Battambang, Koh Rong, Kep, Koh Rong Samloem, Mondulkiri, Ratanakiri Laos, Singapore, Taiwan, Hong Kong, Australia, Japan, Peru, Argentina, Brazil, and many others! Comprehensive Travel Options We offer a wide range of transportation options including buses, trains, boats, minivans, private transfers, taxis, and flights. Our budget travel solutions cover over 477,000 locations across 120+ countries. We partner with over 13,000 travel companies and operators, including Lomprayah, Greenbus, Techbus, Phantip 1970, Roong Reuang Coach, Prem Pracha, Songserm, Vietnam Railways, Indian Railways (IRCTC), Koh Tao Booking Center, Grouptour, Chaokoh Travel Center, Bangkok Busline, Bundhaya Speed Boat, Giant Ibis Transport, Semaya One, Sri Lanka Railways, Transport Co, AirAsia, Sombat Tour, Seatran Discovery, Montanatip, Virak Buntham Express, Eka Jaya, Shinkansen, and many more. Simple and Secure Booking Process 1. Select: Choose your origin, destination, departure date, and number of passengers. 2. Search: View the best and most popular travel deals. Use filters to refine your options. 3. Book: Select your preferred deal and complete the checkout process by providing your passenger details, and any add-ons you may want, and finalizing payment. 4. Confirm: Receive your booking confirmation and e-tickets instantly. Additional Services We also offer airport transfers, travel insurance, priority support, SMS trip notifications, rail passes, and day trips. Flexible Payment Options Pay securely via PayPal, credit/debit cards (Visa, Mastercard, AMEX), UnionPay, AliPay, bank transfer, QR payments, app wallets, or local payment methods. 24/7 Multilingual Support Travel stress-free with our 24/7 multilingual online support. Contact us via email, live chat in the app, Facebook, WhatsApp, or Telegram. We’re always ready to assist you. Your Travel, Your Way with Bookaway. Join us for a seamless journey! ## Key features - Global transportation booking - Compare and book tickets - Wide range of transport options - Access over 120 countries - 24/7 customer support - Instant booking confirmation ## Recent user reviews (10 of 51) All indexed reviews: https://appshunter.io/ios/app/bookaway-bus-train-and-ferry/id1498893571/reviews.md ### 1/5 — Unreliable *2026-05-17, version 1.18.10* The first time using Bookaway and they cancelled my booking 10minutes before my departure. I then had to make last minute alternative arrangements at a much higher cost. Very very disappointing ### 1/5 — DO NOT USE! *2026-05-04, version 1.18.9* PAID for 2 shuttle tickets. Shuttle driver said it’s common for BookAway to sell tickets and not reserve with the shuttle service. Shuttle was booked. We, and another couple, were left to fend for ourselves. THEY STILL HAVEN’T EVEN REFUNDED ME! ### 1/5 — Do not purchase tickets using this app *2026-04-23, version 1.18.8* Booked a ferry ticket in Philippines - got to the ferry port and discovered paid more than DOUBLE the actual ferry price. Will never be using this app again and will be discouraging others from doing so. Disgusting how you can exploit customers in this way ### 1/5 — Terrible *2026-03-20, version 1.18.7* This app is the absolute worst ### 1/5 — Error in my Booking ID upon presenting it to the port staff and wasn’t able to use it *2026-03-04, version 1.18.6* I previously escalated an issue through your email support, but up to now, no action has been taken and the matter remains unresolved. Each time, I receive the same response: “We are actively following up on your case and will update you as soon as we have news.” It has already been one month since I first reported this issue, and it is extremely frustrating to continue waiting without any clear resolution—especially as my card continues to incur interest charges during this time. Could you please provide a contact number where I can speak with someone directly? Waiting several days for each email response is not an efficient way to resolve this matter. I would appreciate your immediate attention and a more concrete update on the status of my case. Thank you. ### 1/5 — Do not book with Bookaway! *2026-01-16, version 1.18.4* We booked a 13:00 bus and the cost was in US$. We were issued tickets on the 1 am bus and charged in Euros and the agent assigned to our ticket is ghosting us after a couple of messages that include a screenshot of the tickets we chose. Do not purchase tickets here! ### 5/5 — Great service *2025-12-28, version 1.8.11* Have used this app now a few times to book trips via boat and land. Have been very impressed with the service received. Everything has been as planned and that makes for happy travellers. ### 5/5 — Good *2025-11-27, version 1.8.10* Easy site to navigate. ### 1/5 — Horrible. Do not book! *2025-10-26, version 1.8.10* First of all the app doesn’t even work so you can’t sign up. Then you go on their website and the chatbot can’t comprehend simple responses and once an agent responds they send a message and immediately close the chat without allowing you to respond. ### 1/5 — They sell tickets, but don't offer refunds if you cancel. *2025-10-19, version 1.8.10* Fraudsters and scammers! I booked tickets, paid, and almost immediately (literally 10 minutes later) I needed to cancel. They flatly refused a refund, even though the service wasn't fully rendered. They want to sell, but they don't want to return the tickets if they cancel so quickly! The customer has no rights. Horrible vacation experience! Don't use this service, you'll regret it many times over!!! ## Frequently asked questions about Bookaway ### What does Bookaway do? Bookaway simplifies finding, comparing, and booking transportation tickets globally. It allows users to book tickets for buses, trains, minivans, private transfers, ferries, and more, covering over 120 countries and 15,000 cities. ### What types of transportation can I book? You can book a wide variety of transportation options including buses, trains, minivans, private transfers, taxis, boats, and flights. The app partners with over 13,000 local operators to provide diverse travel solutions. ### Is Bookaway free to use? Yes, the Bookaway app is free to download and use for booking transportation. The app does not feature in-app purchases or advertisements. ### What countries and cities does Bookaway cover? Bookaway offers access to over 120 countries and 15,000 cities worldwide. Popular destinations include Thailand, Vietnam, the Philippines, Indonesia, Egypt, Morocco, and Croatia, among many others. ### How does the booking process work? The booking process is designed to be simple and secure. Users select their origin, destination, and departure date, compare available transportation options, and then complete the booking with instant confirmation received via email. ## Version history (last 5 releases) ### 1.18.11 — 2026-06-07 Bug fixes ### 1.18.10 — 2026-05-06 Fix issue in deep linking when performing cold push notification ### 1.18.8 — 2026-04-13 Bug fix for dark mode ### 1.18.7 — 2026-03-18 Minor bug fixes and stability improvements ### 1.18.6 — 2026-02-05 Improved push notification reliability and internal analytics to better understand delivery and performance. Minor stability improvements. ## Apps similar to Bookaway | App | Rating | Price | Category | | --- | --- | --- | --- | | [Omio: Book Train, Bus & Flight](https://appshunter.io/ios/app/omio-book-train-bus-and-flight/id885372509) | 4.9 (77,555) | Free | Travel | | [ADO - Boletos de Autobús](https://appshunter.io/ios/app/ado-boletos-de-autobus/id1480058029) | 4.7 (2,206) | Free | Travel | | [Holafly eSIM: Unlimited Data](https://appshunter.io/ios/app/holafly-esim-unlimited-data/id1629600786) | 4.8 (35,397) | Free | Travel | | [Agoda: Cheap Flights & Hotels](https://appshunter.io/ios/app/agoda-cheap-flights-and-hotels/id440676901) | 4.8 (178,168) | Free | Travel | | [Grab: Taxi Ride, Food Delivery](https://appshunter.io/ios/app/grab-taxi-ride-food-delivery/id647268330) | 4.9 (252,887) | Free | Travel | | [12Go Train Bus Ferry Flight](https://appshunter.io/ios/app/12go-train-bus-ferry-flight/id1492054704) | 4.7 (1,472) | Free | Travel | ## More apps by Bookaway LTD - [Bookaway Suppliers](https://appshunter.io/ios/app/bookaway-suppliers/id1476517006) All apps by Bookaway LTD: https://appshunter.io/developer/1476517005 ## Related topics [12go train bus ferry flight](https://appshunter.io/ios/topics/12go-train-bus-ferry-flight) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*