# BookDoc - Go Activ Get Rewards — user reviews > 87 indexed App Store user reviews of BookDoc by Health4U Solutions Sdn. Bhd., rated 4.70/5 from 18 ratings. - Source: https://appshunter.io/ios/app/bookdoc-go-activ-get-rewards/id1037726744/reviews - App overview in markdown: https://appshunter.io/ios/app/bookdoc-go-activ-get-rewards/id1037726744.md - Rating breakdown: 5★ 15 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (12 of 87) ### 3/5 — Updated a bug fix, suddenly my phone is jailbroken or modified *2026-07-17, version 3.54.6* What is up with this update seriously? I have an ongoing challenge ive been working hard on and suddenly i cannot update my steps? Better do a bug fix again asap and stop causing halt on my step counts. Dont fix something that isnt broken ### 3/5 — Issue with fake step detection *2026-05-21, version 3.53.2* I would like to suggest an improvement for the step tracking system. Right now, some people can get extra steps just by shaking their watch or phone, even though they are not actually walking or moving. I hope the system can be improved to detect real movement only. This will make the challenges more fair for users who genuinely exercise and walk to earn their steps. ### 4/5 — Didn’t properly sync *2026-05-04, version 3.52.9* Sometimes the steps, distance and calories data didn’t sync correctly with Apple Health although I always ‘refresh data’. And no past achievements on average daily steps showed since Dec 2025. ### 3/5 — Cannot upload photos in the Gallery in Challenge *2025-10-03, version 3.50.6* After update to iOS26, now I cannot upload photos from Photos through Gallery in Challenge. I can only upload from Camera only. My friend with iOS18 can upload photos from Photos apps. Please enhance the apps to accommodate with iOS26. ### 4/5 — Problem with sync *2025-10-01, version 3.50.6* Some of the day, BookDoc doesn’t sync properly and left 0 step for the whole day. It is so frustrating. Can you do something for the syncing issue? ### 2/5 — Not Friendly User *2024-09-05, version 3.36.1* Not sure why need to purposely open apps to sync the step, if missed then the record is frozen and won’t update, if so, better we just use phone health tracker. Not much function available as well ### 2/5 — Troublesome to sync data *2024-07-03, version 3.34.2* I signed up the account to participate one of the active challenges, the Fitbit steps sync up very troublesome. It kept going showed error 461 to ask me sync and unsync my Fitbit. Sometime the app kicked me out after I unsync my Fitbit. I would say it is not really a friendly app. ### 2/5 — Not syncing steps *2024-06-01, version 3.31.3* This apps need improvement to detect automatically our steps,not just sync with other apps. Its a hassle to open and sync manually our steps. Sometimes we forgot or, we just dont want to open just to sync. ### 2/5 — Silly food log system *2024-02-11, version 3.26.1* The system forces you to upload photo of every item you eat in a meal… this is more nuisance then benefit. I just want to be able to update and log my food items, without needing to take out my phone to take picture every time. Socially it is inappropriate, even at home, it takes more time to try describe and take photo then actually does the work of tracking. I still need to figure the calories of the items anyway… it does not provide list of common food to choose with est calories… It is a feature build to discourage user then encourage user. A system not sure benefits who!! ### 2/5 — Latest update crashes and could not load *2023-05-13, version 3.14.0* Was working fine before but after updating the app, the App on my ios device could not load and crashes everytime I run it. I am on the latest ios version - 16.4.1(a). For your kind attention, please. Thanks ### 4/5 — Cannot launch app after update.. please fix urgently.. i cannot sync my steps *2023-05-12, version 3.14.0* Cannot launch app after update.. please fix urgently.. i cannot sync my steps ### 3/5 — Not accurately sync *2022-04-30, version 3.5.46* Altho the developer said that this aps can sync automaticly. I always hv to unsync and sync back to the apple health. Its kinda tedious when u have to ensure bookdoc able to get the same steps with apple health.. just now i have to delete and reupload this aps becoz it unable to capture the real steps from apple health. Need major improvement on the sync sensitivity. ## Most critical reviews (10 lowest-rated) ### 1/5 — False “jailbroken/modified phone” detection *2026-07-17, version 3.54.6* I am unable to use the BookDoc app because it incorrectly detects my iPhone as a jailbroken or modified device. My iPhone has never been jailbroken or modified, yet the app displays an error and refuses to open. I have already updated the latest iOS and restarted my phone and confirmed that it is running on an official iOS version, but the issue persists. Please investigate and fix this false detection, as it prevents me from accessing the app. I hope the developers can address this bug in the next update. ### 1/5 — No standard *2026-03-23, version 3.52.3* One start I also feel gives more. The food rating form the apps have no standard. Same food same size same store but the rating is different. And also this app very unfriendly for user..couldn’t find where to connect the with the device to sync the data.. ### 1/5 — No syncing *2024-10-13* Useless app **Developer response:** Hi - would you be able to PM us at care@bookdoc.com so that our representatives can assist you further? Thanks :) ### 1/5 — Not Sync Steps Correctly *2024-08-03, version 3.35.1* I've been using this app for a while now, but I've encountered a major issue with syncing the steps. The app doesn't sync steps correctly unless you manually log in everyday. It's even worse if you fail to log in few days and especially on the last day of the month, as there's no way to retrieve the lost data. This causes the average steps per month to drop significantly. This flaw really undermines the app's reliability and usefulness for tracking fitness accurately. ### 1/5 — Sync issues *2024-05-26, version 3.31.2* The app have issues with syncing with Apple fitness. There’s always missing steps and days gone by without my activities being recorded. The app will only do so if I launch it, click on active & view steps for the day. Failing to do so EVERY SINGLE DAY before day’s end resulted in missing steps. Worse if month changed. Let’s say I failed to log in on 31st May 2024 before midnight. Whatever steps I accumulated on that day or before (if it has not been updated), will be considered as missing and there’s no way to retrieve the data. ### 1/5 — Keep crashing *2023-05-15, version 3.14.0* I'm not sure why my apps keep crashing. i cannot open it. and i didnt dare to reinstall it as i use the app to enter a contest. I worry my data would all lost if I reinstall it. is there any ways to resolve my problem? I have been restart my phone for many times. yet i still cannot open the app. ### 1/5 — Lost all my achievement Medals *2023-05-15, version 3.14.0* Yesterday on 14 May 2023, the BookDoc apps updated and then I found out it can’t be open after update, then restarted my phone hopefully it will work. Unfortunately it didn’t work. I need to uninstall the apps then reinstall the apps, open it then I need to sign-up again, I put in my password it said invalid and I need to change my password. Successful to change the password then I went to check on my account info all info are still the same, however all my achievements medals was lost. Please recover all my records especially my achievements medals. The apps also having some issue when I try to refresh the apps it always indicated the internal server problems. ### 1/5 — Steps not accurate *2023-01-23, version 3.11.6* Unlike 42Race, Bookdoc needs to be opened every day. It cannot sync with the previous days' steps if the app is closed, leading to the average steps per month reduced significantly. If you forgotten to open the app a few days, you will loose your status next month for sure. I tried to reinstall but no luck. 42Race is better as the previous days' steps can be retrieved from Apple Health although you didn't opened it for certain time. Too bad all the Ministry of Health Malaysia's Steps campaign are using Bookdoc, we cannot complete those challenges. And 42Race mainly is for Singaporean 😢 ### 1/5 — Lack of flexibility and support *2022-10-27, version 3.9.7* I recently had an issue with my I-phone Health app which wasn’t working and couldn’t sync with BookDoc for my Steps challenge. I took the time to troubleshoot and even went to an Apple store to seek help, but to no avail. The last recorded data was on 22 Oct 2022; thereafter no update of the steps I took daily. I then noticed that my I-Watch fitness icon was recording actual steps taken; but it didn’t sync with the Health app on my phone. I then took the trouble to record manually the steps taken for 26 Oct 2022; and unfortunately did not take a photo of proof. But I wrote down the actual steps taken on that day. I called BookDoc to check if they would allow my steps to be recorded manually as I wasn’t able to show proof of the steps as indicated. BookDoc was not at all flexible and shot down my request! PIDM has been on the Steps challenge with BookDoc for a while now, and I would expect some flexibility given for cases like these where one cannot sync their app to reflect the steps taken (it’s an app error, not the fault of the individual). Now, the steps taken on 26 Oct 2022 is just going to waste and I am not able to contribute to PIDM’s step challenge due to this inflexibility by BookDoc. I am totally disappointed and disheartened by BookDoc. ### 1/5 — Issue with around the world challenge *2022-05-30, version 3.5.48* There seems to be a bug in the ‘Around the World Challenge’. I’ve completed all the countries but the app keeps popping ‘Select Checkpoint’ in Indonesia every time I try to sync the steps. Been using this function for a year but there seems to be no progress e.g auto syncing the steps. This resulted in the steps not being able to carry forward to the next checkpoint. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-06-11, version 3.53.5* Easy to record and manage weight daily ### 5/5 — Body & Mental Health Checkup *2025-02-25, version 3.44.0* Amazing..!!! ### 5/5 — Challenge Accepted *2024-11-28, version 3.39.2* Completed 3k step within 1 hour today. ### 5/5 — Student *2024-02-23, version 3.27.1* Brilliant App ### 5/5 — Ncmfkfkffkfkfk *2023-10-27, version 3.22.1* Brilliant app ### 5/5 — HTAR *2023-08-29, version 3.19.2* Htar Menarik ### 5/5 — imu wellness week *2022-10-20* bravo ### 5/5 — Nice 17/8/2022 *2022-08-17, version 3.8.2* Nice ### 5/5 — Month to date *2021-10-04, version v3.5.19* Please include a month to date steps walked. Currently it shows only the daily and daily average. I’ve to manually add up my daily to know the month todate. Thank you ### 5/5 — Apps Crash After Update *2021-09-28, version 3.5.17* Latest update make it worst as the apps crash n I can’t even open it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*