# Booked by Aurora — user reviews > 12 indexed App Store user reviews of Booked by Aurora by Flute, LLC, rated 3.08/5 from 24 ratings. - Source: https://appshunter.io/ios/app/booked-by-aurora/id1478098739/reviews - App overview in markdown: https://appshunter.io/ios/app/booked-by-aurora/id1478098739.md - Rating breakdown: 5★ 12 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 10 ## Most critical reviews (10 lowest-rated) ### 1/5 — Need more customer options *2025-11-05* The calendar starts on Monday. I wouldn't care if there was an option to change this but there isn't. This needs to change. There needs to be an option to add your appointment to the calendar. Many apps now have this option but this app definitely needs this option. These are the most annoying issues as a customer so please fix them. ### 1/5 — Disappointed *2025-10-22* I never rate apps but was told from a salon the only way to get a gift card was through this app. It took me forever o find the salon because it would t update the location. I finally got it, purchased a gift card and the never received it. I am trying to contact support but the app only allows less than a sentence in the message field. My transaction went through but there’s no way to see the gift card and it did not come through text or email like it was supposed to. ### 1/5 — won’t even let me log in *2025-10-22* I tried to log in to and can’t even get it to send me a one time password to my number… ### 1/5 — Bummer *2025-10-05* Map and location services don’t function properly. Map is outdated and unable to locate business. App recommends businesses in other states rather than local or “near me”. ### 1/5 — APP BROKEN *2025-03-05* I had to reset my pin. I followed all of the steps and it will not allow me to do so. Uninstalled the app and added it back, still not working. I’ve reached out to customer service and 2 days later no answers. Deeply displeased!! ### 1/5 — Can’t book a thing *2024-06-05* I’ve tried and tried and can’t get the app to confirm a booking. Deleted app and trying to reinstall. Don’t know what is the matter with it. ### 1/5 — Trash App *2024-04-06* The app is trash, you can’t make appointments, the location navigation is off. It pulls up different cities when trying to locate a shop in your current location. For the app to be out for 2 plus years, it should be updated and all the functions should work. Trash app. ### 1/5 — Doesn’t work *2022-08-23* It was recommended by nail salon that I use this app. When I try to enter my profile information it doesn’t give me any way to send it and complete registration process. ### 1/5 — doesn’t work *2021-10-20* the app requests i put in my phone number to send a confirmation code, but i have yet to receive one after clicking the “resend code” button multiple times, changing and retyping my number, and even deleting and redownloading the app. it’s broken. **Developer response:** Hello Rex men, my name is DatJerry, founder and CEO of Harmony Pay Inc. I sincerely apologize for your experience. The SMS OTP system has an outage during the hours you try to sign up with us. After that few hours of outage, the system has been running flawlessly :) Thanks, ### 2/5 — So many issues *2024-05-14* I like the idea of this app but it is not user friendly and doesn’t always work correctly. More times than not it won’t use my location correctly, can’t find my store or won’t redirect back. Plus a bunch of other annoying issues. Needs lots of work. ## Most praised reviews (2 highest-rated) ### 5/5 — Problem solved *2022-03-04* Hi I am the one that give Harmony pay a bad review 2 posts before this one. I just want to say that Dat Jerry, the CEO of harmony has contacted me and that the problem was with the app. After deleting and uploading a few times I was able to use the money on my account. I am very satisfied and I am giving them a 5 stars. Elisama Afonso **Developer response:** Hello Mrs. Afonso, my name is DatJerry, founder and CEO of Harmony Pay. I sincerely apologize for your experience. Our technical team did a thorough review of the situation, and we learn that this is simply a missed understanding of the user interface from our merchant. We updated the App version and send out notifications and email to our merchant. Unfortunately, our merchant didn’t have a chance to read our notification and email before accepting payment from you. Our current version update how a merchant can accept payment from Harmony Pay by simply scanning the QR code on Harmony Pay App. Nevertheless, I sincerely apologize for your experience. Please use the app to pay next time you visit your favorite salon by simply letting the merchant scan the QR code in Harmony Pay App. Please contact me directly at 1-800-531-3126 ext. 101 if you have any problem using the App. Thanks, ### 5/5 — Great App *2022-01-26* It worked so good for someone have business. Save time and Save Money! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*