# Bookme – Travel & Experiences — user reviews > 58 indexed App Store user reviews of Bookme by BOOK ME TICKETS (SMC-PVT.) LIMITED, rated 4.40/5 from 148 ratings. - Source: https://appshunter.io/ios/app/bookme-travel-and-experiences/id1210023165/reviews - App overview in markdown: https://appshunter.io/ios/app/bookme-travel-and-experiences/id1210023165.md - Rating breakdown: 5★ 116 · 4★ 10 · 3★ 4 · 2★ 2 · 1★ 16 ## Newest reviews (10 of 58) ### 4/5 — Naeem S Hashmi *2024-08-17, version 4.9.2* Easy and user friendly app. I would appreciate the customer support team. I had an issue with refund but customer care helped me in getting it back. I would rate customer support team 10/10. ### 5/5 — Book Me *2023-06-13, version 3.18* I Used Book-me From last 11 months and its was a best Experience every time, so convenient App easy to book any thing in just couple of clicks. Highly Recommended ### 4/5 — Experience with bookme! *2023-05-03, version 3.18* I have started using the app. for the last 2-3 months. The app is super easy! User friendly interface! ### 1/5 — Refund *2023-03-03, version 3.18* I always booked through BookMe and had great experience but very unfortunate to say they are not proceeding with my refund this time. I booked through BookMe from multan to Dubai 2 tickets on 30 December. Later I got the message that my tickets are cancelled but my payment was done online already. So I booked again for my tickets, and 2nd time tickets got confirmed. Now I paid twice for tickets and I’m contacting them via mails and calls and sending them all screenshots and bank statements but they aren’t proceeding with my refund. It’s been 2 months now I’m waiting !! ### 5/5 — Excellent application *2023-02-05, version 3.17* Great app for booking bus tickets, flights, and sports tickets. The customer service is very responsive and the app works well ### 1/5 — Useless *2023-01-30, version 3.15* They give no clarity on refund and changes in flight before purchasing the ticket. After the ticket is purchased, they say you cannot make changes! Either you take the flight or loose the money. Pathetic ### 5/5 — Zakir ullah *2022-12-27, version 3.06* Great service and best travel agency ### 5/5 — Mr Tariq Nawaz *2022-05-03, version 3.02* Been using this ap for while now. I’m from the uk and every time I’m here in Pakistan I use this ap to book all My coach travels. Safe to to use your uk bank cards and so far have never had a problem With the bookings. The tickets have always been there on the system upon collection. Keep Up the good work ### 1/5 — Very pathetic service *2022-04-13, version 3.02* Plz donot use this service they wont refund you incase of bus drop they send you credit in their app They wont send refund back to your card or bank instead they give u credit within their app… You have to spend more money to buy ticket physically incase of online booked bus is dropped ### 1/5 — Account Issues *2022-04-10, version 3.02* I am having account registered with email Id and your app doesnt allow to reset password with email id asking mobile number instead even not allowed to login with email id making difficult process even not getting sms code tried several times useless app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Top Fraud application *2026-03-14, version 5.2.8* They are top fraud company in Pakistan, will take your money and cancel ticket and for refund you will begging to them , should report to authorities ### 1/5 — Payment gateway sucks *2025-12-11, version 5.2.4* Useless app, tried payment 3-4 times with different cards, payment got deducted from bank but didn’t go through in the App. Had to raise dispute with bank to get the refund. Waste of time and money ### 1/5 — Fraud app *2025-11-18, version 5.2.4* This app is fraud. They have taken my amount and did not issue a ticket. my bank has confirmed that payment has been gone to vendor but Bookme refused receipt. poor aftersales services ### 1/5 — Scammers!!! *2025-09-18, version 5.2.0* I booked a Bus ticket and they keep on cancelling my booking and refunded the money into the bookme wallet which ideally should be refunded back to my bank account that I used to made payment. However, When I initiated the refund back to my bank account from bookme wallet, it remains in the pending/review state, despite elapsing of the stated time 2-3 working days for processing. I’d NEVER RECOMMEND this app to anyone to save them, because these people will steal your money and will never return back. Be aware!! ### 1/5 — Dates changes by 1 day *2025-08-29, version 5.1.0* On website and in the app, my date of birth and passport expiry changes by 1 days. It does not matter how many times you fix and save it. Totally useless app ### 1/5 — They don’t refund your money *2025-05-01, version 4.9.5* It’s been quite a while my flight got cancelled (SERENE AIR) and it’s has been more days since their promised time of refund. Can’t trust on this app anymore my family has been using this since 4 years regularly but it seems like we can’t trust them anymore. I NEED MY REFUND @bookme. My order id is AIR0166yab ### 1/5 — Customer service doesn’t exist *2025-04-01, version 4.9.5* Avoid this app at all cost!!! ### 1/5 — Scam *2024-06-30, version 4.3.9* Terrible app design, worse customer service ### 1/5 — What a funny app *2023-06-15, version 3.18* Why there is error when I process the my mobile number.even I find there is many people who are upset for there money because there air tickets are cancelled. ### 1/5 — Cricket ticket not booked *2023-04-19, version 3.18* Im trying to book ticket for cricket match but when i press continue payment then "seat feiled is required" this messege coming as eror ## Most praised reviews (10 highest-rated) ### 5/5 — D *2026-07-29, version 5.3.7* We ### 5/5 — Comfortable Travel with bookme *2026-04-12, version 5.2.9* Thank you bookme for this precious service Great and most comfortable experience with you ❤️ Always recommend to everyone 🙌🏻 ### 5/5 — Zubair *2025-05-15, version 4.9.5* Bookme ma tickets karta ho achi services hain 2023 se 2025tahk achi service hain ### 5/5 — Bus Tickets booking *2025-02-07, version 4.9.3* Excellent service love this service ### 5/5 — Easy to use *2024-10-17, version 4.9.2* Its great for use ### 5/5 — Good experience *2024-10-13, version 4.9.2* cheep rate good app quality ### 5/5 — For BookMe team *2024-07-30, version 4.8.9* In our country best services app for domestic and international traveling ### 5/5 — Favourite edit and Delete *2024-07-27, version 4.8.9* Does not allow to edit update or delete favourite in todays latest update too ### 5/5 — Excellent services *2024-07-01, version 4.3.4* Had an issue with pending status of Air ticket, the customer Services responded quickly and issue resolved quickly Thank you Bookme.pk ### 5/5 — User friendly interface *2023-06-24, version 3.18* Easy to use and user friendly interface. Great experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*