# Booksy Biz: Booking & Payments — user reviews > 1,710 indexed App Store user reviews of Booksy Biz by Booksy, rated 4.50/5 from 14,611 ratings. - Source: https://appshunter.io/ios/app/booksy-biz-booking-and-payments/id725335996/reviews - App overview in markdown: https://appshunter.io/ios/app/booksy-biz-booking-and-payments/id725335996.md - Rating breakdown: 5★ 12,038 · 4★ 792 · 3★ 349 · 2★ 234 · 1★ 1,198 ## What do users think of Booksy Biz? Overall sentiment: mixed **Pros** - 💯 Great app - 🚀 Easy to use - 👍 User-friendly - 🔥 Excellent for barbers - 📈 Helps grow business - 🗓️ Keeps schedule organized - 💰 Convenient payments - 🤖 Automatic reminders **Cons** - 🐛 Glitches and bugs - 🕰️ Slow payouts - 💲 Expensive subscription - 🚫 Poor customer service - 🤯 Confusing features - 🔒 Security and privacy issues - 🚫 Unreliable no-show protection **Commonly reported bugs** - Appointments disappearing from schedule - Clients unable to book available slots - Incorrect payment processing - Notifications not working as expected **Most requested features** - Ability to block out time for staff meetings - Integrate with Google Calendar - Customizable cancellation policies - Detailed transaction reporting - Mobile payment processing in Canada ## Newest reviews (19 of 1,710) ### 4/5 — Meh *2026-08-23, version 26.08.1800* Has bugs and issues that are frustrating but works decently well overall. ### 5/5 — Excelente corte *2026-08-21, version 26.08.1800* Lo recomiendo muy bien ### 3/5 — 1st review *2026-08-21, version 26.08.1800* So I have been using the booking platform and have yet to have one person that is new and found me on Booksy to book an actual appointment. Everyone of my appointments have been people that I am already in contact with. ### 5/5 — La mejor app *2026-08-20, version 26.08.1800* Recomendada 100% ### 5/5 — Booksy *2026-08-20, version 26.08.1800* At first I wasn’t feeling booksy. Everyone kept mentioning it to me, that it’s great until one day finally got the app and now I love it. It is a lot at first to navigate through it but now I’m organized and have my services listed. Also I love how it shows stats and income coming through. I don’t regret my decision! ### 5/5 — Goood *2026-08-20, version 26.08.1800* Goood app ### 5/5 — Perfect app *2026-08-19, version 26.08.1100* It’s really helpfull ### 5/5 — Grate App *2026-08-19, version 26.08.1400* I have it for a few weeks and all you need to do is promote yourself and ppls will come never give up on promoting your self come see Ralphy The Barber When Ever You guys are In Connecticut Check out my reviews on google and building it on all platforms ### 4/5 — I love it! *2026-08-19, version 26.08.1800* This app is so convenient! It makes my job way easier! ### 5/5 — Love love Booksy *2026-08-18, version 26.08.1100* So many New clients has found me through Booksy… ### 5/5 — Highly recommend *2026-08-17, version 26.08.1400* Been using Booksy for four years now and it has been a pleasant experience! Had one issue a while back but customer service was on it and had it fixed within 24 hours! ### 5/5 — Barber *2026-08-17, version 26.08.1100* Great booking app ### 5/5 — Éclat skincare suite *2026-08-17, version 26.08.1400* Mi experiencia con Booksy ha sido excelente. Es una plataforma fácil de usar, profesional y muy práctica para organizar mis citas y facilitarles a mis clientes el proceso de reservar. Me ha ayudado mucho a mantener mi agenda organizada y a ofrecer una mejor experiencia a mis clientes. ¡La recomiendo totalmente para profesionales de belleza y estética! ### 5/5 — Jey the Barber *2026-08-17, version 26.08.1400* This has been a great booking app for me when it comes to managing my clients and finding new ones! ### 5/5 — Tae40blendz *2026-08-17, version 26.08.1100* Currently using Booksy biz for my haircut business and it has been a game changer. Very neat and helpful with scheduling and finding new clients ! ### 5/5 — Easy *2026-08-16, version 26.08.1100* Great to use ### 5/5 — Exceptional *2026-08-16, version 26.08.1100* Love this app ### 5/5 — Satisfied *2026-08-16, version 26.08.1100* Great booking app, I’ve definitely been gaining more clients! 💪🏾 ### 5/5 — i love booksy *2026-08-16, version 26.08.1100* i’m a homebased stylist and booksy has honestly made the transition from dms to an actual booking site easy. i know acuity and square are more popular and cheaper, but with booksy you get more for what you pay for. not only can my clients write me reviews and rate me, but they also can pay their deposit through booksy instead of a third-party app. this allows me to enforce the deposit for every appointment. I also like how you can do add-ons/variants to the services and split the processing fees with your clients instead of you paying 100% or charging them 100%. everything took time to learn and get adjusted to but i definitely think it’s worth it and don’t plan to switch ## Most critical reviews (10 lowest-rated) ### 1/5 — RefinedGentlemenSalon *2026-08-19, version 26.08.1100* It’s always error tells me my email is incorrect won’t let me make the modifications I need I have several clients a day complaining about how it won’t work keeps erroring out and won’t let them make an appointment and have to wait a few days or make their kids appointments but will not allow them to make their husbands appointment until the next day for a different day sitting in queue waiting for a rep to even help and every setting or change I make keeps saying booksy unresponsive reload or wait , cheaper than square but not worth the money ### 1/5 — I don’t receive notifications *2026-08-11, version 26.08.0401* I’ve been using the app for about 4 years but the last few months I’ve been having a lot of problems my notifications just don’t arrive and for a dating app that doesn’t receive notifications (notices) it’s a huge problem ### 1/5 — Technical problems *2026-08-10, version 26.08.0401* App doesn’t give notifications when I receive new appointments ### 1/5 — Taking money with no explanation *2026-08-06, version 26.07.3101* Everyday I wake up with more and more money taken out of my account! I’m barely making it at it is! ### 1/5 — weigh your options *2026-08-06, version 26.07.3101* UPDATE:app is having even more problems!!! Not worth your time!!! really unhappy with this app but unfortunately all my reviews are on here so I don’t feel like I can switch. Def look into all your options! Not worth the money imo ### 1/5 — Worst support ever *2026-08-05, version 26.07.3101* I don’t recommend ### 1/5 — weigh your options *2026-08-04, version 26.07.3101* really unhappy with this app but unfortunately all my reviews are on here so I don’t feel like I can switch. Def look into all your options! Not worth the money imo ### 1/5 — Very poor support and serious issues with staff permissions *2026-08-02, version 26.07.2800* Booksy does not make it clear what employees can access before you sign up. Staff may have access to sensitive business and financial information with limited control from the owner. Very disappointing experience. ### 1/5 — Don’t get this app *2026-07-30, version 26.07.2800* Horrible experience to be a barber and customer service do not help you with the experience absolutely horrible negative star ### 1/5 — Don’t use this app *2026-07-28, version 26.07.2100* I used booksy for a while, but since long time it’s useless! Some additional option was turned on by them and they charged me 40% of the appointment that didn’t took place. Called owner to resolve issue - treated me as if I work for him. Trying to cancel subscription, impossible! They don’t reply for emails, messages. If you think of booking system avoid this one - literally the worst service for the price they charge ## Most praised reviews (10 highest-rated) ### 5/5 — Súper *2026-08-24, version 26.08.1800* Good ### 5/5 — Best decision for my small business *2026-08-24, version 26.08.2100* I’ve been using this app for many years and it has brought me me many bye clients and extra income. I love that I can control my time by having the option to accept or reject appointments at my convenience! It also automatically sends out appointment reminders and asks new clients to review their experience. It pays for itself!! ### 5/5 — Customer service *2026-08-24, version 26.08.2100* Petronella was absolutely AMAZING! She was so patient with helping me with my Booksy booking app that was hacked. She gave her best efforts and best advice she helped me secure everything and I great appreciate her. She definitely put my mind at ease by the end of the call. Thank you Petronella! ### 5/5 — Excelencia *2026-08-24, version 26.08.1800* Muy funcional! Me encanta ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2026-08-24, version 26.08.1800* Amazing platform, really helped with my clients since the beginning. Very easy to use and also easy for my clients as well. Thank you. ### 5/5 — Coco barber *2026-08-23, version 26.08.1800* Muy buena excelente ### 5/5 — Love it *2026-08-22, version 26.08.1800* Great app. Love how it simplifies my daily tasks ### 5/5 — Hair Transformation *2026-08-22, version 26.08.1800* Great thing takes time and patience ### 5/5 — TavelBarber Shop *2026-08-22, version 26.08.1800* Good Service ### 5/5 — La mejor *2026-08-21, version 26.08.1800* Es una locura esta app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*