# Boom Merge: Zoo City Building — user reviews

> 126 indexed App Store user reviews of Boom Merge by 雅芳 朱, rated 4.80/5 from 291 ratings.

- Source: https://appshunter.io/ios/app/boom-merge-zoo-city-building/id1592651374/reviews
- App overview in markdown: https://appshunter.io/ios/app/boom-merge-zoo-city-building/id1592651374.md
- Rating breakdown: 5★ 259 · 4★ 19 · 3★ 5 · 2★ 4 · 1★ 4

## What do users think of Boom Merge?

Overall sentiment: mixed

**Pros**

- 😊 Fun and addictive gameplay
- 🎨 Cute and adorable characters/animals
- 🎮 Engaging merge game mechanics
- ⏰ Relaxing and non-stressful experience
- 📱 Playable offline with core features
- 🎯 Multiple ways to complete objectives
- 🏆 Best-in-class merge game compared to competitors
- 💰 Doesn't require fortune to play
- 🎪 Plenty of content and things to do

**Cons**

- 🐛 Frequent game crashes and freezes
- 💸 Aggressive monetization and pay-to-win mechanics
- 📦 Cluttered inventory with unmergeable items
- ⚠️ Data loss after crashes (money, diamonds, characters)
- 🎯 Difficult progression on certain levels/adventures
- 🔔 Excessive ads promoting purchases
- ⏳ Slow land/area opening mechanics
- 🎁 Unfair diamond subscription system (no diamonds for inactive days)
- 📞 Poor customer support and communication
- 🎲 Buggy event system

**Commonly reported bugs**

- Game crashes and forces logout
- Inventory items lost after crashes
- Purchased diamonds/passes lost after reinstall
- Mahjong tiles game freezes on final tiles
- Adventure board floaties blocking item placement
- Green water drops requiring excessive tapping
- Game won't open/load
- Events are buggy and unplayable
- Residents disappearing from game
- Game freezes frequently

**Most requested features**

- Ability to delete or sell unmergeable items
- Free high-value chests or reduced gem costs
- Easier/faster land opening mechanics
- Better customer support channels
- More frequent game updates
- Reduced pay-to-win pressure
- Option to remove or manage purple matcha balls
- More games in similar style

## Newest reviews (17 of 126)

### 2/5 — Crashing

*2025-06-24, version 0.61.0*

It’s actually a fun game but unfortunately it keeps crashing and kicks me out from the game. 
Once I re-login, I lost all money, diamonds and characters that I bought before crashing.

### 3/5 — FB問題

*2024-12-03, version 0.59.0*

突然用fb就登不進去惹

### 3/5 — Help

*2024-06-07, version 0.59.0*

I really like this game……however I have very little room on my board because of all the purple matcha balls that can’t be merged or anything. How do I get rid of them or is there someplace I can put them or is it just time to stop playing? I don’t want to pay money to enhance my game

### 2/5 — Game

*2023-07-31, version 0.57.0*

Game is fun . Until for some reason we HAVE TO ALL WAY tap the green water drops .MAKES IT SO annoying to do that consistently.what is that .just with the green water drops . ZERO REASON for he task .needs fixing . If it continues then I will unfortunately have to delete the games. And the game freezes to much

### 4/5 — Good

*2023-04-21, version 0.55.1*

Mahjong tiles game will not let me get past level 3 freeze up on the last 3 tiles

### 5/5 — イベント

*2023-03-01, version 0.55.0*

イベント始まったと同時に
前回のまま 始まったのですが、なぜですか？
イベントクリアしてしまってる状態で何したら良いのですか？

### 5/5 — Review

*2023-02-28, version 0.55.0*

Andrew Carter 
This is a great game you should try it

### 3/5 — Help

*2023-02-05, version 0.54.0*

I can’t find my residents

### 3/5 — Love the game, events are buggy

*2023-02-04, version 0.54.0*

I really enjoy this game, but the events are buggy and there is no way to reach out and really tell anyone. I would rate it higher if I could play the events or if I could tell someone they are buggy.

### 2/5 — Stürzt ständig ab

*2022-12-16*

Mich nerven die ständigen Abstürze daher nur 2Sterne .

**Developer response:** Sehr geehrter Bürgermeister, wir würden das Problem gerne für Sie beheben, aber Sie müssen uns kontaktieren, um Ihr Problem im Detail zu beschreiben und die notwendigen Informationen bereitzustellen, damit wir es für Sie lösen können. Bitte kontaktieren Sie uns per E-Mail oder FB für die Bearbeitung.
FB: Boom Merge: Build Zoo Sim City
Email: boommerge@outlook.com

### 5/5 — 좋음

*2022-12-08, version 0.52.0*

재밌음

### 5/5 — Love the game buttt….

*2022-12-04, version 0.52.0*

I love the game but I keep getting booted off and it resets my stuff on me I work so hard to get through the mini side games and I lose all of my work. Please fix it

### 5/5 — Фиолетовые вопросики

*2022-11-20*

Игра отличная! Но!!! Эти фиолетовые кружки с вопросиками заполонили всё игровое поле ((( некуда даже ставить предметы. Исправьте, пожалуйста!

### 4/5 — 面白かったのに

*2022-11-16, version 0.51.1*

面白くて熱中してゲームしていました。
ですが突然、画面が動かせなくなりました。
視点が変えられません。
治してもらえませんか。

### 4/5 — 귀여워

*2022-11-01, version 0.50.0*

심심할 때 하기 괜찮음

### 5/5 — 面白い

*2022-10-27, version 0.50.0*

とても面白い。やりがいがある。

### 2/5 — わからないことだらけ

*2022-10-15, version 0.49.1*

期間限定イベントの進め方誰か教えて？
純粋にわからない

## Most critical reviews (10 lowest-rated)

### 1/5 — 存檔消失

*2024-06-18, version 0.59.0*

換手機前存檔後才開始換，結果重新安裝登入卻是半個月前的紀錄，這半個月不知道在瞎忙什麼了，直接棄遊，虧我玩好久玩到35等了🫠

### 1/5 — クリア出来ません。

*2023-03-06, version 0.55.0*

炎の大地の最後が、なかなかクリア出来ません。 難関度を下げるか、クリアしやすくしてもらいたいです。 何度やってもアートカフェが作れません。

### 1/5 — Stürzt immer ab

*2022-11-09*

Stürzt ständig ab

### 1/5 — 更新變卡

*2022-10-05, version 0.49.0*

商店的新品倒數完也沒恢復 地上卡一堆石塊 任務要蓋金庫礦場卻不給買

### 1/5 — Love the game but uninstalling

*2022-09-29, version 0.48.0*

Crashes constantly. I thought this last update would maybe help, but nope,  now I can’t even get into the game.  To frustrating to be fun

### 1/5 — Boom merge crashing

*2022-09-08, version 0.47.0*

The game keeps Crashing every time… you need to Fix this crashing bug…

### 1/5 — 勝手にデータを戻される

*2022-08-13, version 0.44.0*

キャラやイラストはかわいいけど、期間限定イベントマップを数時間続けて遊んでからゲームを閉じてまたイベントマップに戻ったら、マップのデータがかなり古い状態に巻き戻されていました。
数時間遊んでいたうちのどの時点まで戻されたかはわかりませんが、ポイント貯めてもらった報酬もなかったことにされてました。がんばったのに苦労が水の泡です！

ダイヤとかたくさんもらえるし、データを勝手に巻き戻されても問題ないくらい、いくらでも時間をつぎ込める人はプレイすればいいと思います。

### 1/5 — …

*2022-08-08, version 0.43.0*

すぐ落ちる

### 1/5 — Crashing

*2022-08-01, version 0.43.0*

Would give the game 5 stars, but it keeps crashing

### 1/5 — Utter crap

*2022-07-29, version 0.42.1*

Really enjoyed this game till it took my money and gave me nothing in return. Have tried messaging but no feedback. Have learned a hard lesson 😡

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2025-12-26, version 0.61.0*

Good

### 5/5 — Love

*2025-10-04, version 0.61.0*

I LOVE this game! So fun to play

### 5/5 — game

*2025-06-14, version 0.61.0*

i love this game it’s fun and very cute

### 5/5 — Love it

*2024-12-02, version 0.59.0*

Absolutely love this game have been playing it for years now

### 5/5 — Great

*2024-09-03, version 0.59.0*

Love it

### 5/5 — Game

*2024-07-17, version 0.59.0*

Love the game but bought 30 day pass for diamonds game messed up wouldn’t let me on had to delete and reinstall and when I did lost everything I would of rated it more if never happened

### 5/5 — Love it

*2024-07-04, version 0.59.0*

I think it’s really cool

### 5/5 — c009745152da9caf1831cb8449fd9614

*2023-10-11, version 0.58.0*

nice

### 5/5 — Fun!

*2023-09-14, version 0.57.1*

This is such a cute fun addictive game! Y’all need to have other games we can play like this. The only complaint is that the chests are filling up the spaces as we can’t afford to open those high gem cost chests. Please allow us to delete them, sell them for coins, and throw us some of these for free in each episode

### 5/5 — Game

*2023-04-13, version 0.55.1*

I love this game . It is very addictive.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*