# Boost Mobile — user reviews > 1,523 indexed App Store user reviews of Boost Mobile by DISH Network LLC, rated 4.70/5 from 538,593 ratings. - Source: https://appshunter.io/ios/app/boost-mobile/id1587785671/reviews - App overview in markdown: https://appshunter.io/ios/app/boost-mobile/id1587785671.md - Rating breakdown: 5★ 455,163 · 4★ 44,679 · 3★ 19,808 · 2★ 5,590 · 1★ 13,353 ## What do users think of Boost Mobile? Overall sentiment: neutral **Pros** - 💰 Earn credits towards bill - 🤑 Opportunity to reduce monthly payment - 🎨 Customizable app experience - 🔍 Detailed account management - 🤝 Helpful customer service **Cons** - 🐛 Frequent app crashes and freezes - ⏱️ Slow loading times - 🧑‍💻 Inconsistent app functionality - 🤔 Confusing redemption process - 🤯 Frustrating customer support experience **Commonly reported bugs** - Inconsistent coin/credit tracking - Inability to redeem higher spin amounts - Unreliable video ad earnings - Glitches in daily login bonuses - Compatibility issues on certain devices **Most requested features** - Improve app stability and performance - Increase earning potential for credits - Simplify the redemption process - Enhance customer support responsiveness - Provide more transparency on account details ## Newest reviews (12 of 1,523) ### 3/5 — Lupita *2026-08-23, version 4.1.21* Muy bien ### 3/5 — App Review *2026-08-21, version 4.1.21* I generally don’t do app reviews, or surveys. I will take the time to do this one. First, I’ve been a BM client for at least 10 years, if not longer. I generally never had a problem with them. The Boost Mobile app functions as it should, at least for me. ### 3/5 — Payment *2026-08-20, version 4.1.21* You’re payment System Sucks I bought a new iPhone and was supposed to get two months free service even though they gave them the credit for the payments they you still bill me and shut my freaking phone off. ### 5/5 — Amazing plan *2026-08-19, version 4.1.21* Best ever ### 5/5 — Comunicado *2026-08-19, version 4.1.21* Muy buen servicio estoy muy contento excelente ### 5/5 — Review *2026-08-18, version 4.1.21* It’s cool and all but the app was way better when they gave us multiple ways to earn boost coins and redeem them for a cheaper bill. other than that it’s ok not the best though ### 5/5 — Boost *2026-08-18, version 4.1.21* Absolutely great service ### 4/5 — Too early to know *2026-08-18, version 4.1.21* Customers should be offered plans with more than 35GB per month or should be able to store up some unused data and carry it forward. There’s no way I know yet whether I like the app when I just signed into the new update and haven’t used it yet!!! Ask me after I’m done, not before I’ve used it. ### 5/5 — Starrla faced Eit *2026-08-17, version 4.1.20* 8’.,00 ### 5/5 — Yara *2026-08-17, version 4.1.20* Boost is the best ### 4/5 — Was Great til go tricked into $80 month bill for upgrade *2026-08-17, version 4.1.20* Got tricked into upgrade now have $80 month bill after $10 years of not upgrading I’m not happy I wouldn’t have done if I knew what I know now ### 5/5 — Affordable *2026-08-16, version 4.1.20* buying the new phones every YEAR is more than worth it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Takes too long to function on boost mobile data *2026-08-22, version 4.1.21* I’m trying to use the app I don’t have WiFi I pay for data from boost and even the data is trash it won’t work for Facebook and this app takes 15 minutes to move from one page to the other idk what you guys did but I use to be able to pay my phone bill in seconds now it’s over 10 minutes I gotta wait to do anything on the app using my DATA from BOOST it I’m paying 50+ dollars i should have no problems with internet or apps ### 1/5 — Worst company ever *2026-08-21, version 4.1.21* Data runs out way too fast, been double charged twice and they don’t do anything about it. The sales reps just scam you and then when you try to transfer they give you the wrong information so you have to call multiple times so sick of this cell phone company ### 1/5 — Boost services *2026-08-20, version 4.1.21* Why do I have to update every time I go to the app? Why is my bill & charges different everytime? ### 1/5 — Boost is a scam *2026-08-19, version 4.1.21* No such thing as unlimited they will nickel and dime you for data packs I was also told on the phone that the System was set to hang up anytime the customer would mention data because they want you to buy them. ### 1/5 — Long customer *2026-08-19, version 4.1.21* Boost is so terrible I’ve had no service problems on and off for the whole month of August and they can’t do nothing about it ### 1/5 — Add ons *2026-08-18, version 4.1.21* I went on my Boost Mobile app and tried to manage add-ons. I wanted to remove the extra data and my Apple insurance for my phone was removed and now I cannot add it back on. So, if you want to manage anything on your account, I suggest that you call customer service because the chat didn’t work and now I don’t have insurance and I can’t add it back on. ### 1/5 — Not Great *2026-08-18, version 4.1.21* The app takes forever to update or load, customer service lies or is unhelpful, and this company has taken hundreds of dollars from me with no way of getting it back, because their billing system does not work properly nor does it update properly. I recommend if you need service, go anywhere else. ### 1/5 — Trash *2026-08-17, version 4.1.20* This is the worst phone service I HAVE EVER HAD. LITERALLY!!! ### 1/5 — Can’t phone in England despite assurances *2026-08-16, version 4.1.20* Boost Mobile had no trouble enabling me to phone outside the US. Their representative assured me before I left that he had switched the add-on to enable calling FROM England and EU - but here I am in England with no phone service at all. Worse, I can’t reach anyone there because to log in online, you have to receive their texts - and they’re not showing up on my iPhone. ### 1/5 — Bad internet *2026-08-15, version 4.1.20* Internet doesn’t work ## Most praised reviews (10 highest-rated) ### 5/5 — Yes *2026-08-24, version 4.1.21* I love boost ### 5/5 — Excelente servicio *2026-08-24, version 4.1.21* Excelente servicio ### 5/5 — Pretty ok *2026-08-24, version 4.1.21* Wasn’t bad fairly fast just another wireless provider but would do it again ### 5/5 — Love the 10 dollar thing *2026-08-23, version 4.1.21* 10 dollars because I can’t afford the 60 until pay day it gives me like a couple extra days ### 5/5 — Good service *2026-08-22, version 4.1.21* Boost mobile service has good service their services have been affordable and reliable for me for years ### 5/5 — Boost *2026-08-22, version 4.1.21* I came from Spectrum to Boost and so farm it’s great I should have done it earlier! ### 5/5 — Customer Service *2026-08-22, version 4.1.21* Denise was amazing and the best customer service I’ve seen in a long time at the store in Kokomo IN ### 5/5 — Excellent provider *2026-08-21, version 4.1.21* For over 20 years I paid Verizon about $200 per month for 4 lines. For past 1 year, I now pay a third of that amount ($67) to Boost Mobile, and I get even better Mobile service from Boost Mobile. For a fraction of what I paid to Verizon, Boost Mobile provides me service that's Nothing less than the High-Cost Verizon. ### 5/5 — Great *2026-08-21, version 4.1.21* Easy service ### 5/5 — Boost *2026-08-21, version 4.1.21* Great company --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*