# Boosted Ad Maker by Lightricks — user reviews > 1,179 indexed App Store user reviews of Boosted Ad Maker by Lightricks by Lightricks Ltd., rated 4.80/5 from 20,615 ratings. - Source: https://appshunter.io/ios/app/boosted-ad-maker-by-lightricks/id1435480281/reviews - App overview in markdown: https://appshunter.io/ios/app/boosted-ad-maker-by-lightricks/id1435480281.md - Rating breakdown: 5★ 18,219 · 4★ 1,294 · 3★ 464 · 2★ 207 · 1★ 431 ## What do users think of Boosted Ad Maker by Lightricks? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Impressive templates - 🚀 Helps create professional-looking videos - 👍 Great for small businesses - 👍 Satisfying video creation experience **Cons** - 🐛 Glitchy and crashes frequently - 🐛 Limited templates and customization options - 💰 Expensive subscription model - 💰 Hidden/unclear costs for additional features - 🤖 Poor customer service and unresponsive to user feedback **Commonly reported bugs** - Videos show blank thumbnails - Inability to rearrange or delete slides - Subscription issues and unexpected charges - Syncing problems between mobile and web versions **Most requested features** - Ability to upload and use own videos/images - Option to create longer videos (more than 15 seconds) - More templates and categories to choose from - Customizable font colors and styles - Improved integration across devices ## Newest reviews (17 of 1,179) ### 2/5 — Won’t load media *2026-04-10, version 1.18.1* I love aspects of this app. I have made some nice reels with it. The problem I have now is that it won’t load any of my media. The app just closes each time I try. I have deleted and re downloaded the app but it still does it. Help! ### 1/5 — Crash! *2026-03-12* Quando abre a galeria de videos o app fecha repentinamente ### 1/5 — CRASHES *2026-03-07, version 1.18.1* Keeps crashing since latest iPad iOS update. Please fix it! ### 1/5 — Terrible *2026-02-26, version 1.18.1* You guys mad it terrible like it’s really hard to edit and really expensive and I just hate it. It’s so bad that I downloaded it and deleted it literally 7 minutes later ### 1/5 — Выкидывает *2026-02-24* Почему выкидывает с приложения ?даже оплату сделать невозможно ?!!!! ### 1/5 — Cannot create or edit projects after purchase/ No permite crear ni editar proyectos tras pagar *2026-02-24, version 1.18.1* The app crashes when starting a new project. After paying for it, it closes and I am unable to add or edit any content. It simply does not work. I would not recommend it. La app se cierra al iniciar un proyecto. Después de pagarla, se cierra y no puedo añadir ni editar contenido. Simplemente no funciona. No la recomiendo. ### 1/5 — Не рекомендую *2026-02-21, version 1.18.1* Выкидывает постоянно, невозможно ничего сделать ### 2/5 — Crash *2026-02-18, version 1.18.1* No deja aunque sea premium poner mi logo y se cierra a cada rato ### 4/5 — Problem *2026-02-17, version 1.18.1* I'm using the latest version of Pad Air 2. When I press the media button to select media for a new project, the application closes. I deleted and reinstalled it, but the result was the same. ### 1/5 — Na ja ??? *2026-02-04, version 1.18.1* Direkt nur zum Kauf angeboten, ohne die Möglichkeit zu testen. Und die App stürzt immer direkt ab ohne die Möglichkeit einer Eingabe …. Nicht gerade Vertrauensfördernd. Das lassen wir dann mal ! ### 2/5 — No longer works *2026-02-04, version 1.18.1* This used to be one of my favorite apps, now shuts down when you try to add media. I no longer recommend. ### 1/5 — Com problema *2026-02-03* Quando abre galeria para anexar vídeos, app fecha ### 1/5 — WTH IS GOING ON?? *2026-01-28, version 1.18.1* Not cool lighttricks, I’ve had this app for over 4 years now and I use it to promote my nonprofit organization and meetings. And just unsubscribed from my premium subscription of $14.99 a month which is on auto pay for today, but every time I get on my app it kicks me off!! I’ve troubleshooted in every way possible and still no luck! I have a project I need to get done today and Boosted was the one I always turn to out of several apps I have because it’s quick and easy to use!! I’m so not happy right now!! Pay for a subscription and only got to use it once this month is crazy!! I even went to your website for support and see Boosted is not listed with the other that is by Lightricks! Noticed the other app I’ve used for over a decade now. And I see the last update in the Apple App Store was from 4 years ago??!! Not that I need anything to change other than this app to work as it should!! Please get this fixed ASAP. ### 2/5 — Crashes *2026-01-28, version 1.18.1* Good app but keeps on crashing and quitting when you replace pictures or input your brand. Impractical. ### 1/5 — Crashes *2026-01-23, version 1.18.1* App used to work great but now crashes and kicks you out when try to add any photo paid premium account too ### 1/5 — Terrible customer service *2026-01-19, version 1.18.1* I’ve used the app for a while and it’s been great but it has now started to chuck me out when I try to use it. I contact customer service and they replied back asking some questions to which I replied that I did everything they have asked and it still doesn’t work and they’ve had no more contact. I’ve re messaged them and they have ignored me! Don’t bother downloading ### 1/5 — Extremely Disappointed *2026-01-16, version 1.18.1* I have had this app for many years and have recently been experiencing terrible tech issues. I keep getting kicked out of the app every time I try to upload my own media. I have dented the app, restarted my phone, made sure everything was on the latest update, AND contacted tech support but the generic response didn’t help. I’m a paid premium subscriber and will now have to unsubscribe. I need this app to promote my donation drive. Really disappointed!! ## Most critical reviews (10 lowest-rated) ### 1/5 — No stars if I could… *2026-08-11, version 1.18.1* I paid for the app a long time ago to use for the companies I work for. The app sucks because I can’t do anything now. Every time I try to add photos, add logos, the app crashes on me. And yes, I reached out to their support who sent me a list of things to try, which I did, and none of them worked, and it’s been currently 2 weeks since I’ve heard from anyone. I’d honestly like my money back since the app isn’t even usable at this point for what it was made for… ### 1/5 — Ugh *2026-07-27, version 1.18.1* Crashes constantly ### 1/5 — CRASHES *2026-07-02, version 1.18.1* Keeps crashing since latest iPad iOS update. Please fix it! Sad it has been months since this app got destroyed by an Apple iPad update that forces these apps into landscape modes that some apps just don’t support. Now every click makes this app crash, it’s totally unusable, and whats worse is you cannot get refunded on your yearly subscription to this app because Apple will not refund you. Thanks Apple. ### 1/5 — Not working *2026-05-12, version 1.18.1* App isn’t working ### 1/5 — Fix it or sell it but do not abandon it! *2026-04-21, version 1.18.1* Developer had 3 options. 1. Fix it. 2. Abandon it. 3. Sell it. Developer made the wrong choice in abandonment. App WAS awesome. Why abandon an app when you could sell it to someone who would work it? ### 1/5 — Uploading your own photos and videos *2026-04-14, version 1.18.1* This app used to be good. Haven’t been able to create my own ad with my own photos and videos for months and can’t find anyone to fix it so I’m canceling my membership ### 1/5 — Unreliable *2026-04-06, version 1.18.1* I cant upload media, keeps crashing ### 1/5 — Al querer cargar los datos de marca se sale de la app. *2026-03-24, version 1.18.1* Al subir los datos de mi marca personal se sale del sistema. He tratado de resolverlo borrando y descargando la app pero la falla persiste. Una pena porque pagué la suscripción. ### 1/5 — Consulta *2026-03-21, version 1.18.1* Y la segunda vez que compro este producto, que es muy bueno pero no mejorado ni aumentado plantillas y además tengo problemas para subir fotos de mi biblioteca del iPhone ### 1/5 — Application ne fonctionne pas *2026-03-12, version 1.18.1* Demande de paiement qui fonctionne pour le reste rien ne fonctionne et support abs ## Most praised reviews (10 highest-rated) ### 5/5 — Very good *2026-03-05, version 1.18.1* Very good ### 5/5 — İstemsiz kapanmalar *2026-02-09, version 1.18.1* Uzun zamandır ücretli olarak kullandığım bir programdır ancak son zamanlarda kullandigimda bir taslak videoya resim ekleme sırasında programdan atıyor. İlgili arkadaşların buna bir çözüm üretmesini rica ederim ### 5/5 — Acabo de pagar premiun *2026-02-07, version 1.18.1* Y no Me sirve si voy a colocar logo o cambian contenido ### 5/5 — No me abre contenido para agregar fotos *2026-01-10, version 1.18.1* Después de la nueva actualización de Apple no me deja agregar contenido ### 5/5 — Отличная программа *2025-08-24, version 1.18.1* Очень интересные шаблоны, всё отлично работает. Также оформлена подписка навсегда ### 5/5 — Espectacular *2024-08-05, version 1.18.1* Maravillosa herramienta a un precio muy competitivo ### 5/5 — Ücretsiz deneme👏👏👏👏 *2024-04-19, version 1.18.1* Ücretsiz deneme çok iyi oldu, deneyerek yaptım çok güzel oldu 👏👏👏 çok teşekkür ederim ### 5/5 — 👋🏻 *2024-04-12, version 1.18.1* Es maravillosa rápida , fácil de usar y muy profesional👍 ### 5/5 — Great but would love updates *2024-02-11, version 1.18.1* I used this app two year ago for all my adds, and I’m still waiting for new videos. Please please update! ### 5/5 — Awesome! *2023-07-17, version 1.18.1* Enjoy it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*