# Boots Hearingcare > Personalized hearing aid control, testing, and remote support. (iPhone/iPad app by Sonova AG.) - Source: https://appshunter.io/ios/app/boots-hearingcare/id6446111502 (this page in markdown: same URL + `.md`) - Developer: [Sonova AG](https://appshunter.io/developer/1256679500) - Category: Medical - Price: Free - Rating: 2.46/5 from 26 App Store ratings · 29 written reviews indexed - Age rating: 17+ - Requires: iOS 16.0 · 244 MB - Languages: Danish, English - Released: 2024-04-02 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/boots-hearingcare/id6446111502/reviews.md ## What is Boots Hearingcare? The Boots Hearingcare app provides you access to enhanced hearing controls and personalization options for your Phonak and AudioNova hearing aid(s) as well as a host of rich functionalities to tailor your Boots Hearingcare hearing experience to your needs. - The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume, sound and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. - You can conduct a Hearing Test as a self-screening to check your hearing ability and save your results by creating your personal Boots Hearingcare Account. The Account will also empower you to book and manage your appointments and communication preferences. - The Hearing Loss Simulator replicates what it is like to have hearing loss and use a Hearing Instrument to help you and your loved ones better understand the potential benefits of using a Hearing Instrument. - Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely (by appointment). Also finding your nearest Boots Hearingcare store is available at your fingertips - getting in touch with us has never been easier. - Finally, the Boots Hearingcare app allows setting up notifications such as cleaning reminders and provides a rich set of information about hearing health, including the in app instructions for use. Boots Hearingcare is compatible with Phonak and AudioNova hearing aids with Bluetooth® connectivity and iPhones running iOS Version 16.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. ## Key features - Remote hearing aid control - Volume and sound adjustment - Hearing test self-screening - Hearing loss simulation - Remote professional support - Appointment management - Cleaning reminders ## Recent user reviews (10 of 29) All indexed reviews: https://appshunter.io/ios/app/boots-hearingcare/id6446111502/reviews.md ### 1/5 — Can’t even register! Doesn’t recognise address just stuck and frozen page *2026-05-02* Stuck on register page rubbish app ### 1/5 — Appalling *2026-02-10* Try to book an appointment and the screen goes blank. What a waste of time! ### 2/5 — Worse App Ever *2026-02-09* The only thing this app is good for is changing the volume on my hearing aids. Trying to manage appointments simply does not work, all I ever get is a message saying there is a connection fault and check my internet. This message appears regardless of internet source. To make it even more annoying the helpline was not at all interested in the problem 😡 ### 2/5 — App and Boots’ systems not merged and aligned. *2026-01-31* I made an appointment using this app which was confirmed. When I attended the specialist at Boots did not have me on their system. A second experience I made an appointment which was confirmed. I received a text indicating it had to be cancelled. The next day I received a text reminding me to attends the cancelled appointment. ### 1/5 — A waste of time *2025-11-28* My top of the range aids will not connect to the app. ### 1/5 — Awful *2025-10-21* Slow, clunky and impossible to register. Move screens and you lose everything. Built for 1983… 40+ years out of date. ### 1/5 — Disgusted *2025-10-19* The audiologist doesn’t tell you how useless the app is with its disconnection problems. They’re only interested in relieving you of £3.6k of your money. I’ve got to see her next week. I hope I don’t upset her too much when I ask for a full refund. ### 1/5 — Nightmare *2025-10-08* App shows available bug when you pick one it then states it’s no longer available, surely it can’t be difficult to sort out your system, pathetic ### 1/5 — Nightmare *2025-08-04* Impossible to register tried for over an hour ### 1/5 — Got nowhere after an hour *2025-07-09* Poor poor app. Takes ages then locked me out. Going to delete and try again, failing that ., I probably go elsewhere ## Frequently asked questions about Boots Hearingcare ### What hearing aids are compatible with Boots Hearingcare? Boots Hearingcare is compatible with Phonak and AudioNova hearing aids that feature Bluetooth connectivity. It requires an iPhone running iOS Version 16.0 or newer and a phone with Bluetooth low energy (BT-LE) capability. ### Can I adjust my hearing aid settings with Boots Hearingcare? Yes, the Remote Control feature allows you to easily adjust volume, sound, and various hearing aid features like noise reduction and microphone directionality. You can also select pre-defined programs for different listening situations. ### Does Boots Hearingcare offer hearing tests? Yes, the app includes a Hearing Test feature for self-screening your hearing ability. You can save your results by creating a personal Boots Hearingcare Account. ### How does the Hearing Loss Simulator work in Boots Hearingcare? The Hearing Loss Simulator replicates what it's like to have hearing loss and use a hearing instrument. This feature is designed to help both users and their loved ones better understand the potential benefits of hearing instruments. ### What is Remote Support in Boots Hearingcare? Remote Support allows you to connect with your hearing care professional via a live video call. Your hearing aids can be adjusted remotely during these scheduled appointments. ### How often is Boots Hearingcare updated? The latest version of Boots Hearingcare is 4.5, and it was last updated on June 17, 2026. Specific update frequency is not detailed, but the app receives regular updates. ### What is the user rating for Boots Hearingcare? Boots Hearingcare has a user rating of 2.5 stars based on 26 ratings. This indicates a mixed reception from users. ### What is the age rating for Boots Hearingcare? The age rating for Boots Hearingcare is 17+. This is likely due to the medical nature of the application and its features. ## Version history (last 2 releases) ### 4.5 — 2026-06-17 This update brings expanded compatibility and new audio capabilities to enhance your hearing experience • Support for new hearing aid models and the latest firmware updates • Updated mSDK version for improved performance and reliability • Promotional messages and push notifications to keep you informed about relevant updates and offers • General performance and stability improvements • Bug fixes ### 4.4 — 2026-03-31 This update brings expanded functionality and improved performance to enhance everyday use of your hearing aids • Extended support for AudioNova hearing aids, including optional hearing programs, preset modifiers for automatic programs, and new equalizer presets • Remaining battery time now displayed in hours for supported hearing aids • Hearing aid usage insights: set a daily goal and track progress • Find My Hearing Aid feature now available for more hearing aids ## More apps by Sonova AG - [Phonak Remote](https://appshunter.io/ios/app/phonak-remote/id1256679501) - [Unitron Remote Plus](https://appshunter.io/ios/app/unitron-remote-plus/id1256680977) - [myPhonak](https://appshunter.io/ios/app/myphonak/id1332662924) - [Hearing Remote](https://appshunter.io/ios/app/hearing-remote/id1341500995) - [HANSATON stream remote](https://appshunter.io/ios/app/hansaton-stream-remote/id1345189701) - [Moxi All VR experience](https://appshunter.io/ios/app/moxi-all-vr-experience/id1349934086) All apps by Sonova AG: https://appshunter.io/developer/1256679500 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*