# Boots Photo — user reviews > 68 indexed App Store user reviews of Boots Photo by Boots, rated 4.62/5 from 11,583 ratings. - Source: https://appshunter.io/ios/app/boots-photo/id1513363686/reviews - App overview in markdown: https://appshunter.io/ios/app/boots-photo/id1513363686.md ## Newest reviews (10 of 68) ### 2/5 — Sort it out Boots.. *2026-08-19, version 7.8.6* All boots apps are the worst. Doesn’t load more than 5 pictures, sometimes doesn’t load a single one. Such a big company and can’t get their apps functioning. Wifi in the shop is always rubbish, sort it out… ### 4/5 — Mostly good *2026-03-16, version 7.6.3* Works reasonably well. Would be great to have a search function of your photos within in the app. ### 3/5 — Not too bad but could be better *2025-12-30, version 7.6.3* Photo upload process is a bit annoying because it takes you back to the bottom of your camera roll each time but otherwise works fine. ### 4/5 — Wayne Thompson *2025-11-08, version 6.6.1* I. Love you miss you ### 3/5 — It works *2025-09-11, version 6.6.1* It’s ok but apps that make me fill out forms with ALL my details and offer clunky payment experiences rather than just clicking Apple Pay or similar feel very outdated - surely the sign up and payment process needs to be really easy for an app like this?? ### 1/5 — Bad app *2025-03-16, version 6.6.1* It has improvements since I last tried to use it to set up the photos but still a long way to go! I’ll start from the end, payment no Apple Pay, no automatic fill in from the cards I have saved, postcode if it isn’t capitals it won’t work, I am not able to set up an account, can’t change the colour on the cover, editing pics is very very fiddly, finding pics is not user friendly. No way to understand payment structure until you get to the payment. Why do I pay for a delivery to the store? ### 1/5 — Complicated registration *2025-03-08, version 6.6.1* Unable to use apply pay, and a very complicated way of registering. When I order my photo click at same day that I have just realised that shop closed at noon, lucky due to no bank card with me, I have to store to check in store payment method and found out shop closed! ### 1/5 — Could add a save function or a draft function? *2025-01-24, version 6.6.1* Doesn’t save previous work ### 2/5 — £1.50 to collect in person??? *2025-01-06, version 6.6.1* That’s capitalists for you! £2.50 delivery charge and yet you still pay if you take the trouble of walking into town. Boots are charging £1.50 when you pick up photos from their shop. Not nice! ### 1/5 — Dreadful experience *2024-12-17, version 6.6.1* I’ve had a very difficult time trying to order a photo calendar. It has taken me nearly all day to process the order. It was supposed to be £10 Tuesday for this calendar which I got an email about this morning but at the end of the process they charged me £14.99! I wish I had never bothered and will never order again through Boot photos ## Most critical reviews (10 lowest-rated) ### 1/5 — Badly designed *2026-07-02, version 7.6.3* The menu sequences are confusing and it seems impossible to upload any new photos directly from my phone after the initial selection. I gave up after trying for over 5 minutes and deleted the app. It shouldn’t be that complicated. ### 1/5 — Very bad app *2026-06-05, version 7.6.3* The app is terrible and crashes ### 1/5 — Crash *2026-03-13, version 7.6.3* Constantly crashing. Very frustrating! ### 1/5 — Hours of work lost *2026-02-18, version 7.6.3* App became unresponsive when mid project I tried to add new pages to my photo book. ### 1/5 — Abysmal software *2026-01-30, version 7.6.3* Have to login every time. The support number puts you through to some guy in a shed ### 1/5 — Clunky app *2025-12-17, version 6.6.1* I had real difficulties creating an account and almost gave up because the register form is too large for the screen - you can’t press the register button. Not suitable for a mobile phone. ### 1/5 — Frustrating *2025-10-06, version 6.6.1* I had to create my project 3 times?! After adding my photos in the desired order, the app decided to rearrange them and there was no easy way of reordering them. When I came to place my order, I had to create an account on someone else’s phone as I couldn’t select the ‘Register’ button. After all this time and effort, I hope the end product is worth it. ### 1/5 — Awful app *2025-08-26, version 6.6.1* After not being able to create the photo on the laptop, I downloaded the app which was ridiculous to use. I couldn’t see the text I was typing and too difficult to edit. ### 1/5 — Refund *2025-07-30, version 6.6.1* I bought a 50ml bottle of perfume in error as wanted the 100ml as it was on offer , bought the bigger bottle and returned the 50mls to store , but despite visiting the store and ringing and emailing several times in the last month still not been refunded . It’s out me off buying from boots in the future ### 1/5 — App doesn’t work *2025-06-05, version 6.6.1* The app simply doesn’t open on my IPhone 13 Pro Max. I tried 4 times and does nothing. ## Most praised reviews (10 highest-rated) ### 5/5 — 1st *2026-07-12, version 7.8.6* First time I’ve tried this and was easy to do… just have to see the results now. ### 5/5 — Not the most straightforward site to navigate *2026-07-07, version 7.8.6* It took me over 2hours to navigate the processes (including trying to translate from German! ) however once on the site it was ok. The functionality is perhaps better on a laptop ! ### 5/5 — Easy *2025-12-02, version 6.6.1* It’s such a great way to keep your photos. It’s quick easy and simple ### 5/5 — O’Malleys *2025-10-03, version 6.6.1* Great! ### 5/5 — Quick and easy to use *2025-06-17, version 6.6.1* I have been using this service to download my photos for some time now. I find it easy to use and very reasonable in price. ### 5/5 — Simple & Quick *2025-05-02, version 6.6.1* I was really impressed with ordering some photo prints on line with Boots. So straightforward & quick. ### 5/5 — Excellent Service & Good Quality *2025-04-25, version 6.6.1* The photos are Excellent, the Quality & Price Very Good & do not take long to come! ### 5/5 — Easy to use *2025-04-11, version 6.6.1* Love it it’s simple ### 5/5 — Great easy service *2025-03-15, version 6.6.1* 5 star service. Quick & straight forward! ### 5/5 — Photo Jigsaw *2025-03-09, version 6.6.1* I purchased a 500 piece jigsaw of my beloved Greyhound and I was really impressed with the quality of both the print and the jigsaw. It came nicely packed in a sturdy box. I was so impressed with the quality that I’ve just ordered two more jigsaws of my boy. I would certainly have no hesitation in recommending the personalised photo jigsaws. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*