# Bopple: Order local takeaway — user reviews

> 87 indexed App Store user reviews of Bopple by Bopple Technologies Pty Ltd, rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/bopple-order-local-takeaway/id641698016/reviews
- App overview in markdown: https://appshunter.io/ios/app/bopple-order-local-takeaway/id641698016.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## What do users think of Bopple?

Overall sentiment: negative

**Pros**

- 👍 Intuitive user interface
- 🚀 Quick reorder functionality
- 👍 Easy to use
- 👍 Great for discovering new restaurants
- 👍 Reduces contact time
- 👍 Convenient for ordering ahead
- 👍 Attractive and user-friendly design
- 👍 Saves time
- 👍 Revolutionised life by avoiding queues
- 👍 Great functionality and design
- 👍 Fast arrival of drinks/food
- 👍 Easy to navigate
- 👍 Looks amazing
- 👍 Works like a charm
- 👍 No need for cash/cards at bar
- 👍 Great concept for ordering at leisure
- 👍 Pictures are great for food menu
- 👍 Commission-free delivery (for hospo owners)
- 👍 Deeply integrated POS (for hospo owners)

**Cons**

- 🐛 App crashes frequently
- 🐛 Login issues after updates
- 🐛 Payment processing failures
- 🐛 Orders not received by restaurant
- 🐛 Delivery issues (no show, late, wrong address)
- 🐛 Poor customer support
- 🐛 Unusable gift cards
- 🐛 Inconsistent app performance
- 🐛 Location services not working correctly
- 🐛 App stalls looking for Wi-Fi
- 🐛 Forced Apple Pay default
- 🐛 Buggy and poorly made
- 🐛 App crashes when selecting time
- 🐛 Deleted whole order
- 🐛 Payment details update issues
- 🐛 Unable to update email address
- 🐛 Inaccurate order ready notifications
- 🐛 Ordering is a chore
- 🐛 Address function is flawed
- 🐛 Map is terrible at picking addresses
- 🐛 No loyalty program feature
- 🐛 No PayPal option
- 🐛 Payment issues (card not mine, can't remove)
- 🐛 App forgotten account/preferred orders
- 🐛 Slow and frustrating
- 🐛 Misleading app regarding delivery area
- 🐛 No way to track order progress
- 🐛 Delivery left on street kerb
- 🐛 Restaurant doesn't see order
- 🐛 Major issues with communication
- 🐛 Notifications are late or not received
- 🐛 Restaurant closed permanently after order
- 🐛 Money taken, no service/order
- 🐛 App feels unfinished
- 🐛 Annoyingly inconsistent tapping locations
- 🐛 No Sign In with Apple
- 🐛 Basic app, missing essential features
- 🐛 No estimated time for pickup
- 🐛 No contact links to restaurants
- 🐛 No widget
- 🐛 Payment by Credit Card only
- 🐛 Preset pickup times behind timezone
- 🐛 No live chat or phone support
- 🐛 No way to cancel orders
- 🐛 No way to report issues
- 🐛 No way to reorder previous order
- 🐛 No favorite venues or orders
- 🐛 No loyalty card stamping/clipping
- 🐛 Delivery charged, but received as pickup
- 🐛 No dish descriptions
- 🐛 App does not allow next day pickup
- 🐛 Stock not checked before taking money
- 🐛 Limited number of restaurants signed up
- 🐛 Food sitting around waiting for hours
- 🐛 No tracking for delivery
- 🐛 No response from support
- 🐛 App doesn't load after account creation
- 🐛 Restaurants displayed not part of app

**Commonly reported bugs**

- Latest update broke the app, logged out and stuck at login screen
- App wouldn't load at times after upgrades
- Randomly asking to sign in, then says not connected to internet
- Recent upgrade fail, won't let me use Apple Pay
- Blue screen only
- System messed up address when transferred via Uber
- Keeps stalling looking for Wi-Fi
- Location does not work, only displays Sydney venues
- Order not confirmed issue, couldn't call provider
- Recent update made the app worse, difficult to scroll through items
- App incessantly begs you to log on when using QR code, then fails to recognise scan
- Charges card then didn't place the order
- App keeps crashing at submit page for order
- App crashes when selecting pickup time
- Deleted whole order every time
- Minor glitch with iOS 15.5, app partly crashes and minimises at payment
- Took money and not the order
- Payment failed, showing someone else's credit card, cannot remove it
- App has forgotten my account and preferred orders
- App doesn't tell you accurately when order is ready
- Order payment/processing back-end fails frequently
- App says 'schedule a time' when choosing ASAP
- Won't allow input of address, map gives wrong house number
- App won't let me change my address
- Order went through successfully, but never delivered
- App says 'Completed' even though order was never fulfilled
- Got charged for delivery, but restaurant received as pickup
- App shows restaurants outside delivery area, only tells you at payment
- Restaurant actually doesn't see your order
- Order was marked as complete, but not received
- Notification that order has left the restaurant is late or not received
- App doesn't load after creating account
- Restaurants displayed are not part of this app
- Preset pickup times are half an hour behind
- Can't pay/finalise order, only option to update card
- App crashes when selecting time
- Order rejected out of stock after payment
- Delivery person left food on the street kerb
- App doesn't include contact links to restaurants
- App doesn't allow pickup next day
- App has a delivery/pickup issue
- App shows order as out for delivery when it never left the venue
- App is very ugly and unusable

**Most requested features**

- Add loyalty program feature
- Add PayPal as a payment option
- Add Apple Pay option
- Add dark mode
- Add advanced analytics dashboard
- Add ability to update email address
- Add ability to update payment details easily (just expiry date/CVV)
- Add favorite venues and orders
- Add reorder functionality for previous orders
- Add map view of locations
- Add ability to rate service of cafes
- Add estimated time for pickup
- Add contact links to restaurants within the app
- Add widget
- Add timezone selector
- Add option to type address manually
- Add live chat or phone support
- Add dish descriptions
- Add ability to check stock before payment
- Add option for next day pickup
- Add notifications for order ready and on its way
- Add option to cancel orders
- Add option to report issues
- Add Sign In with Apple

## Newest reviews (17 of 87)

### 2/5 — Hate that it defaults to Apple Pay

*2024-11-20, version 3.4.6*

In the latest upgrade every single time I go to pay it says Apple Pay and even when I change it in the settings it goes back to Apple Pay.

If I wanted Apple Pay, I would put it in there as my default don’t force me to use something I don’t want to use

### 3/5 — needs to maybe grey out stores

*2024-04-30, version 3.2.7*

instead of showing them as active and available have them maybe grey out or a warning to call ahead of ordering if they're not signed in so customers don't place orders to a restaurant thats not open...

### 3/5 — Good when the app works

*2023-11-20, version 3.1.19*

It keeps stalling looking for wi-fi, but I’m out and about when ordering. When it works, it is great.

### 3/5 — Loved the app, before the recent update.

*2023-08-31, version 3.1.10*

I used this app everyday on my way to work, and the way it listed the items and the checkout was quick and convenient, but the recent update just made the app worse, I don’t see the reason I would need to create a Bopple account just to order takeaway but whatever, but the way everything’s listed in the app, having to scroll through the items one by one especially when there are dozens is just annoying, and now I have to use Face ID for checkout? Why couldn’t it of just been kept the same as it always was?

### 1/5 — Poorly integrated

*2023-06-11, version 2.20.18*

App incessantly begs you to log on when you use a QR code then fails to recognise you when you scan the QR code again. Even downloading the app does not allow you to interact with QR codes on the tables, which is the whole point.

### 1/5 — Buggy and poorly made

*2022-08-29, version 2.20.11*

Charges my card then didn’t place the order. All apps must be debugged before they are submitted. How can the developer not test all error codes first? Terrible

### 3/5 — Feedback

*2022-08-15, version 2.20.11*

Would be good to click on seeing a map of locations 
Also to rate the service of cafes etc. I wish I could see what others experience before I choose

### 1/5 — Lousy

*2022-08-15, version 2.20.11*

App keeps crashing at submit page for order. Won’t let me order, keeps asking to select pickup time… and then crashes. My fave cafe just switched to using Bopple and it’s terrible!!!

### 1/5 — App crashes when selecting time

*2022-08-12, version 2.20.11*

After spending all the time to choose my order, the very last step before clicking order is to set your pickup time. It looked like it was defaults to ASAP, which is what I wanted, but it wouldn’t let me proceed. Upon clicking on ASAP to choose a time, the app just crashes. When re-opening, my order is gone. Waste of time. Despite retrying over and over, I literally could not place my order.

### 1/5 — Useless

*2022-08-06, version 2.20.11*

Tried to order several times from Gringas and it deleted whole order every time. Don’t waste your time with this app

### 4/5 — Hungry

*2022-07-23, version 2.20.9*

Generally a good app, does what it is designed to do. Currently has a minor glitch with iOS 15.5. When it gets to the “Payment method.” as soon as it processes, the app partly crashes and minimises. Payment still goes through, and the app is still in the background so it’s a two second fix to get it up again, but it might be an indication of a deeper compatibility issue that may rear it’s head later. Hopefully it is fixed with an update, either in the app or an iOS update.

### 1/5 — If it’s not broken don’t fix it.

*2022-07-20, version 2.20.9*

I won’t be using it again.

### 3/5 — Function without form for repeat users.

*2022-05-16, version 2.20.3*

Seems odd that basic functionality of favourite venues and favourite orders is missing. 
Isn’t even a function to re-order a previous order. Yeah it’s pretty but can you work on making it actually useful ?
As another review states, it’s functional and gets the job done but is a long way from the smooth user experience of Hey You and Skip.

### 1/5 — Took my money and not my order

*2022-04-07, version 2.15.12*

So, I ordered a burger from my new favourite burger joint. I was told on my previous purchase to use this ordering platform “ Bopple” to order in advance. So I ordered and paid for my food only to find my order wasn’t found. I am, on the other hand able to write this review whilst waiting for my food. Bopple, congratulations for the this one star review. Thankfully the burgers are great and the staff are awesome.

### 2/5 — Needs improvement

*2022-03-22, version 2.15.12*

1. Updating payment details isn’t easy.. you have to remove and re- can’t just update the new expire date and cvv
2. Alternative payment option should be available. ie Apple Pay, PayPal 
3. Unable to update email address

### 1/5 — Makes a simple thing hard

*2022-03-06, version 2.15.12*

Ordering takeaway is a chore using Bopple. 
The app doesn’t tell you accurately when the order is ready, so have frequently rung the restaurant to check it’s ready for collection to find out it has been for 20min. 
The order payment / processing back-end fails frequently with a message that your payment has gone through and to contact the restaurant to check your order. The order hasn’t been sent to the restaurant. This has happened at least 5 times to me. 
Too frequently, the app will say you need to “schedule a time” when choosing asap. In those instances, I ring the restaurant instead. 
Which from all of the above, leaves me ringing the restaurant and avoiding Bopple wherever I can.

### 3/5 — Too many clicks

*2021-10-24, version 2.15.8*

Have to click about 10 times to place order, irritating user experience. However, look and feel is nice and simple.

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken

*2026-07-08, version 3.10.15*

Latest update broke, now it’s logged me out and won’t go anywhere at the login screen.

### 1/5 — Poor upgrades

*2026-05-26, version 3.10.15*

This has been great until the recent upgrades. These days the app wouldn’t even load at times. And now randomly it’s asking me to sign in ( which it never did in previous updates). But when I try to sign in, it keeps saying that I’m not connected to internet. I have done my phone network reset but still the same issue.

### 1/5 — Scam!

*2026-01-28, version 3.7.23*

Tried to order from a local restaurant. They took payment and never delivered the order. No reply from support. This is a scam app!

### 1/5 — Recent upgrade fail

*2025-08-10, version 3.7.23*

This app has been really great but the recent update won’t let me use Apple Pay and says to check settings to make sure it was designed for Apple Pay use. Given it’s the only available payment option seems a fundamental coding requirement.

### 1/5 — Don’t purchase gift cards!

*2025-01-26, version 3.5.1*

I was given a $100 gift card in November and have been unable to load it since. Much contact with Bopple attempted and absolutely zero reply or assistance. Not even a simple acknowledgment. And an unusable gift card.

### 1/5 — Terrible App

*2025-01-09, version 3.4.27*

This is a terrible app. I just oeep getting blue screen only.

### 1/5 — Avoid Avoid Avoid

*2025-01-02*

Tried this app once and that was too much for me. They reroute the driver thru uber and for our order the system messed up the address when it transferred over so we then got harassed by our delivery driver. poor experience from start to finish. and no real way to get ahold of them just a ticket system.

### 1/5 — No notification of cancelled orders

*2024-05-26, version 3.2.28*

App is hit and miss - sometimes it’s easy, but often the restaurant doesn’t get the order, or they get the order but reject it but the user isn’t notified so heads down to collect only to find it hasn’t been made.

### 1/5 — Location does not work

*2023-10-14, version 3.1.19*

This may be a surprise to some but the vast majority of Australia is not Sydney and those of use who live in the vast majority of Australia could not care less about Sydney. Yet the only venues the app displays are in Sydney, and yes location services for the app are enabled.

### 1/5 — Not fully thought through…

*2023-09-19, version 3.1.19*

I got the “order not confirmed” issue but couldn’t call the provider because they turned the phones off completely. So I wasn’t sure what to do. I tried to help and support, but it just sent away a request. There’s no need live person to speak to.

I ended up having to drive to the restaurant and figure it out bc I didn’t want to risk not getting a refund. They sorted out the order / refund for me but the employees didn’t know how to cancel it and kept telling me I had to. Then I had the door dash driver angrily telling me to cancel it but I couldn’t. If that’s going to be your policy, everyone who uses the app on the providers end should be aware the customer can’t cancel it. :(

## Most praised reviews (10 highest-rated)

### 5/5 — The best way to discover and order online

*2025-01-21, version 3.4.27*

I use the app religiously for my morning coffee runs and finding new restaurants.

The user interface is intuitive and makes it easy to see opening times + place and pick up orders.

They’re also always improving the app based on feedback.

### 5/5 — Love Bopple and quick reorder

*2024-07-29, version 3.3.2*

Re-order on Bopple makes my morning coffee so easy and quick, love it

### 5/5 — This app is the greatest for online ordering

*2023-08-14, version 2.20.18*

Bopple saves me days in a year, the ease of
Ordering is among the best on the market as a hospo owner myself it is a life saver. My Lightspeed POS is so deeply integrated and the commission free delivery is great.

### 5/5 — BOPPLE THE SAVIOUR I DIDN’T KNOW I NEEDED

*2020-04-30, version 2.13.8*

Where do I start, ease of use, appealing design, this app is an absolute pleasure. 

In today’s climate this app greatly reduces contact time when it comes to placing and picking up food orders. Keep it local!!

BOPPLE keep up the great work. 11/10.

### 5/5 — Order rejected

*2020-04-27*

Placed an order Bopple replied order accepted ready by ASAP time and paid
Went to pick up order to find order rejected out of stock Why after it has been paid ?
Received message order has been reimbursed 
Checked bank 2 hrs later has not been reimbursed, Times are tuff now with COVID 19 without mounting credit 
Last time a mistake was made it took four days for money to come back into my account Surely you can have the app check stock at vendors before taking money

**Developer response:** Hi snufgy. We're sorry to hear you had this bad experience when using the app. We encourage our venue partners to mark items as out-of-stock to prevent these situations. It is rare, but sometimes the venue may need to reject an order after it has been submitted. Refunds are initiated immediately when this happens but it can take a few days for refund to complete (it depends on the banks). If you message us on help@bopple.me with some order details we'll reach out to the venue and ensure they know how to manage their online menu. Once again, apologies you had this trouble on your recent order. Thanks for your feedback, Team Bopple

### 5/5 — Fantastic app

*2020-04-20, version 2.13.4*

Great app for ordering takeaway to pick up from places nearby. Remembers my regular coffee order so I don’t need to add the details every time, and allows multiple payment methods. Is very convenient to order and pay while walking to the venue so that it’s ready to go when you arrive.

### 5/5 — Very convenient

*2018-05-09, version 2.6.2*

Very convenient service to order ahead

### 5/5 — Latest version works so smooth!

*2017-05-09, version 1.5.70*

Boppl is sweet. It's a relatively simple app, but that's the best part! It's easy as, takes 2 mins for me to pick my food and get it ordered.

### 5/5 — The way forward ...

*2016-05-31, version 1.5.11*

Amazed Boppl isn't being used in every crowded bar and restaurant. Fantastic app!!

### 5/5 — Love this app!

*2016-02-01, version 1.5.8*

So many local places to order from now. I have trouble making up my mind.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
