# Border Bank Mobile Banking — Smart and secure banking

> Mobile banking app for account management, payments, and financial planning. (iPhone/iPad app by Police Bank.)

- Source: https://appshunter.io/ios/app/border-bank-mobile-banking/id1626229555 (this page in markdown: same URL + `.md`)
- Developer: [Police Bank](https://appshunter.io/developer/919051485)
- Category: Finance
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 110 MB
- Released: 2022-10-01
- Data updated: 2026-06-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/border-bank-mobile-banking/id1626229555/reviews.md

## What is Border Bank Mobile Banking?

With the Border Bank App you can:
•	Quickly check your account balance with one simple swipe
•	Login to your account faster with a secure 6 digit PIN or biometrics
•	Transfer funds and make BPAY payments
•	Change your card PIN when you’ve forgotten it
•	Lock and cancel lost or stolen Border Bank Visa Credit or Debit Cards
•	Find your nearest Border Bank Branch
•	Easily add your card to Apple Pay, Google Pay or Samsung Pay
•	Access handy tools and calculators to help plan your budgeting, track your spending and set your savings goals.

Things you should know:

•	To use the Border Bank App, you’ll need to be a Member of Border Bank and registered for our Internet Banking service. If you’re not registered call us on 131 267
•	Terms of Use apply and are available at www.borderbank.com.au/internet-and-mobile-banking-and-bpay-terms-and-conditions
•	Internet connection is needed to access the Border Bank App. Normal mobile data charges apply.

A few things to remember about security:

•	Don’t keep your PIN with your mobile device
•	Make sure you logout when you’re finished with the Border Bank App
•	Get in touch with Border Bank immediately if you’ve lost your mobile device or feel that someone may know your login details

To learn more about the Border Bank App, please visit www.borderbank.com.au.

Border Bank. A division of Police Bank Ltd. ABN 95 087 650 799. AFSL/Australian Credit Licence No. 240018.

## Key features

- Check account balance
- Secure login with PIN or biometrics
- Fund transfers and BPAY payments
- Card PIN management
- Lock/cancel cards
- Branch locator
- Add cards to mobile wallets
- Budgeting and savings tools

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/border-bank-mobile-banking/id1626229555/reviews.md

### 1/5 — Needs work

*2025-02-13, version 2.1*

Please update the app and allow copy/paste into the bsb/account payment section. I want to get the info right and the app is forcing errors.

### 2/5 — Why isn’t OSKO the default anymore?

*2024-12-14, version 2.1*

On the new app, payments no longer go by OSKO as a default anymore. I’ve just sent money and wondered why it hadn’t appeared and it seems that it will now take 3 days! In 2024! Apparently I now need to find an arrow to go to the option to change to OSKO payments. Can’t seem to set OSKO as the default either. Very backwards step.

### 5/5 — Thank goodness the updated seems to work great

*2024-12-08, version 2.1*

After old app was changed I have resisted using new one for 2 yrs because of the disaster reviews, however I have just downloaded the new improved version with latest updates and it has worked a treat…so if it continues I am happy.  It is the same as the new internet login version.

### 1/5 — Woeful update

*2024-11-27, version 2.0*

So bad. Everything is different and out of place. Don't transfer money, it used to be instantaneous but if you can't find where they've hidden the chances it'll now take days... nobody wants this
Can i give it zero stars?

### 5/5 — New app is great!

*2024-11-22, version 2.0*

New app is superb! So easy to use, transfer and navigate! Good work!

### 4/5 — Seems pretty good

*2024-08-19*

Nice interface, supports faceID, it’s come a long way in the past year or so.

### 1/5 — Not good at all

*2023-07-24, version 1.8.5*

App doesn’t accept my login details anymore. Have tried both manual and auto logins. I’ve tried deleting and reinstalling the app. I have to use the website banking now and some transfers take longer.
I’ve tried to contact the bank for help why it’s no longer accepting my details and I received no response back. 
Not sure how they can have a product this bad?

### 1/5 — Dog of an app

*2023-03-20, version 1.2*

The app is about as good as their customer service these days.

### 1/5 — Border farce 2

*2022-11-21, version 1.2*

As with the previous comments from disgruntled customers, I’m also experiencing major disruptions to conducting transfers both internally and externally. 
I tried to pay a time sensitive bill using BPay that I could do without hassle on the old app. Payment didn’t go through after more than five attempts. The result was an annoyed landlord but not my fault?
Try to lodge a complaint with bank or speak to anyone and just get told wait time is taking longer due to the issues with the app!
Considering changing banks big time if this app isn’t fixed very soon.
Long time customer with short time patience…

### 1/5 — Not fit for purpose

*2022-11-16, version 1.2*

When you log out of this app, the next time you log in you need to remember your bank account number and online password, which defeats the purpose of having an app. It then requires a validation number sent by SMS. Nor do I see any new features to make this app better than the old one. A major step backwards. As an update on the above, not only is it impossible to transfer between accounts, but the numbers on each account are different from the real account numbers. I’m seriously thinking of withdrawing all my money from this bank if it doesn’t address these problems urgently. As a further update the CEO has finally sent customers an apologetic email today (20 Oct) acknowledging the problems. However too little too late. I’ve pulled almost all my money out and put it somewhere else and I will not start returning money to Border Bank until the app is fixed. Update 16 Nov. The App has returned to the App Store and can be downloaded again. I road tested it this morning after an email from fhe CEO. I see no improvements at all. My only error in my review was to mistake a highly user unfriendly interface for no ability to transfer money at all. You can, in theory, transfer money and I tried transferring $50 out of the bank today, but it did not work - either it is delayed or it did not go through despite saying it was complete.

## Frequently asked questions about Border Bank Mobile Banking

### How do I log in to Border Bank Mobile Banking?

You can log in to Border Bank Mobile Banking using a secure 6-digit PIN or by enabling biometric authentication on your device. Ensure you are a Border Bank member and registered for internet banking.

### Can I make payments with Border Bank Mobile Banking?

Yes, Border Bank Mobile Banking allows you to transfer funds between accounts and make BPAY payments. You can also easily add your Border Bank Visa Credit or Debit Cards to Apple Pay, Google Pay, or Samsung Pay for contactless transactions.

### What security features does Border Bank Mobile Banking offer?

The app offers secure login options like PIN and biometrics. You can also change your card PIN if forgotten and immediately lock or cancel lost or stolen Border Bank Visa Credit or Debit Cards directly through the app.

### Does Border Bank Mobile Banking help with budgeting?

Yes, the app includes handy tools and calculators to assist with planning your budget, tracking your spending, and setting savings goals. This helps you manage your finances more effectively.

### How do I find a Border Bank branch using the app?

Border Bank Mobile Banking includes a feature to find your nearest Border Bank branch. This allows you to easily locate physical branches for in-person banking needs.

### What are the requirements to use Border Bank Mobile Banking?

To use Border Bank Mobile Banking, you must be a member of Border Bank and registered for their Internet Banking service. An internet connection is also required to access the app.

### How often is Border Bank Mobile Banking updated?

The app was last updated on November 5, 2025, with version 5.0.0. This indicates regular updates are provided to enhance features and security.

### Is Border Bank Mobile Banking available on all devices?

Border Bank Mobile Banking is available for iPhone, iPad, and iPod devices. It is designed for iOS users who are Border Bank customers.

## Version history (last 5 releases)

### 5.0.0 — 2025-11-05

•	Added layer of protection when you’re sending money through Confirmation of Payee.
•	Customisable dashboard view of the home screen with App Widgets.
•	New navigation bar at the bottom of the screen for quicker task actioning.
•	Enhanced Savings Goal feature.

### 4.9.3 — 2025-03-30

Maintenance updates

### 2.1 — 2024-11-29

Updated screenshots to reflect the latest features and design.

### 2.0 — 2024-11-15

New branding and a redesigned user interface for an improved and seamless user experience.

### 1.9.2 — 2023-08-28

Our latest release will provide performance improvements and bug fixes.

## More apps by Police Bank

- [Police Bank Mobile Banking](https://appshunter.io/ios/app/police-bank-mobile-banking/id1624317395)
- [Bank of Heritage Isle App](https://appshunter.io/ios/app/bank-of-heritage-isle-app/id1626230158)

All apps by Police Bank: https://appshunter.io/developer/919051485

## Related topics

[border bank](https://appshunter.io/ios/topics/border-bank) · [border bank mobile banking](https://appshunter.io/ios/topics/border-bank-mobile-banking)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-07.*
