# Border FCU Mobile — user reviews > 24 indexed App Store user reviews of Border FCU Mobile by Border Federal Credit Union, rated 2.00/5 from 74 ratings. - Source: https://appshunter.io/ios/app/border-fcu-mobile/id992404014/reviews - App overview in markdown: https://appshunter.io/ios/app/border-fcu-mobile/id992404014.md - Rating breakdown: 5★ 12 · 4★ 2 · 3★ 4 · 2★ 11 · 1★ 45 ## Newest reviews (6 of 24) ### 1/5 — Hate it *2022-03-01* Absolutely hate the new update. Doesn’t save my login information, can’t use Face ID, everything is so small including the login box and it’s so confusing to understand the transaction list. Not a big fan, I wish they can revert it back to how it was before ### 1/5 — New Update *2022-02-26, version 5.0.3* Since the new update the app is even worse that what it was before. It’s very hard to read and understand the transactions as it’s all bunched up together. I rather have the older version back!! ### 1/5 — Update broke the app *2022-01-25* New update made the app worse!!! I have to put a new password almost every other time I login!! Nothing but failed to login errors. ### 1/5 — Doesn’t work! *2019-07-15, version 4.0* When I try to put my info to open my account it! doesn’t accept it. ### 1/5 — Fix *2017-02-23, version 2.0* Please fix this app is a very useful app I can login anymore it tells me login attempt fail , fix please all of a sudden it stopped working ! ### 1/5 — Nothing but frustration *2015-07-08, version 1.0* 9/10 can not log in no support or help and can no longer just look up the web page on phone to view account ## Most critical reviews (10 lowest-rated) ### 1/5 — This app is HORRIBLE *2026-06-15, version 5.0.3* This app sucks! Everytime I try checking my balance through the mobile app, it doesn’t even let me log in. The app loads as if it’s going to open and then completely shuts off! Very inconvenient! Whoever runs this application needs to update it to work! I would not even rate this app 1 star! I just have to in order to leave this review! TERRIBLE ### 1/5 — Doesn’t Work *2025-12-26, version 5.0.3* The app doesn’t even let you log in. Everything is very out of order on the website. If I could give it 0 stars I would ### 1/5 — Always Down! *2025-09-26, version 5.0.3* Why is this bank always down like it’s a regular thing? App never works, Website never works, Cards never work? PLEASE update your systems!!!!!! ### 1/5 — Hate it *2025-08-30, version 5.0.3* Doesn’t save my login information, I have to keep turning on face I.D cause somehow it always turns it off. Everything is so small including the login box and it’s so confusing to understand the transaction list. Not a big fan. ### 1/5 — The Worst Bank App *2025-07-04, version 5.0.3* Horrible worst app I’ve ever seen, it’s beyond out dated and so annoying to use. This app single handily makes me want to switch bank and I am. ### 1/5 — Log in failed *2025-06-14, version 5.0.3* You can’t count on this app to work. ### 1/5 — UPDATE NEEDED *2023-05-25, version 5.0.3* BFCU update this app! It’s ridiculously outdated! Crashes at the most inconvenient times, no Face ID, and it NEVER saves my settings!! ### 1/5 — Trash *2023-05-02, version 5.0.3* The app is trash, this bank is trash, customer service is trash. I really came in wanting to give a good review but couldn’t lie about it. ### 1/5 — Not good *2023-02-22, version 5.0.3* Literally one of the worst banks I recommend you just bank with a different bank. ### 1/5 — Thumbs DOWN *2022-12-30, version 5.0.3* This is app needs a very big update, it’s always crashing at the worst moments… The settings never save , takes forever to load! It’s very unreliable !! ## Most praised reviews (8 highest-rated) ### 5/5 — Awesome app! Very convenient!! *2015-11-03, version 2.0* This app has been very liable, with littele to no crashes since installed. I like how they synced all of my accounts in one place for greater convenience. I can transfer funds from one account to another seamlessly. I can't wait until they add e-statements! 👍 ### 3/5 — It’s good when it works *2021-05-05, version 4.3.1* The app shuts off often. I have to try several times before I am able to use it. Other than that is user friendly ### 2/5 — Not working *2025-03-31, version 5.0.3* My app keeps not working. It won’t let me log in. I click on the app and after a few seconds it just closes. Can’t log in or get the log in page. ### 2/5 — I have a headache! *2022-11-21, version 5.0.3* I have a headache just trying to use this app. Yes, it’s convenient to deposit checks on mobile and to transfer money but the app always crashes at the most inconvenient times and a) never saves my settings b) makes it difficult to log in, and c) just doesn’t have that Touch ID option either for a speedy log in. It’s a dated app, that’s for sure. ### 2/5 — It stops working *2021-03-29, version 4.3.1* Stops working and logs me off all the time. And at times I need to check on it in case of an emergency ### 2/5 — Old *2019-10-23, version 4.0* This App looks really old, it looks like it hasn’t been updated in 5 years, everything’s kinda confusing. There’s no settings, I can’t put my face id or Touch ID, it NEEDS A NEW UPDATE ### 2/5 — Not working *2018-07-11, version 3.6.5* This app hasn’t been working for the past five days!!! ### 2/5 — Concerned *2015-06-06, version 1.0* So I just started using this app and it's already not letting me login to access my account! Honestly I'm not liking it...I liked the old way a lot better! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*