# Borgata Casino - Real Money — user reviews > 655 indexed App Store user reviews of Borgata Casino by BetMGM, rated 4.70/5 from 51,614 ratings. - Source: https://appshunter.io/ios/app/borgata-casino-real-money/id756857928/reviews - App overview in markdown: https://appshunter.io/ios/app/borgata-casino-real-money/id756857928.md - Rating breakdown: 5★ 43,656 · 4★ 4,458 · 3★ 1,809 · 2★ 415 · 1★ 1,276 ## What do users think of Borgata Casino? Overall sentiment: negative **Pros** - ⭐ Excellent graphics - 💰 Generous promotions and bonuses - 🤝 Good customer service experience **Cons** - 🎰 Slots are very tight and rarely payout - 🤖 Technical issues, crashes, and glitches - 💳 Difficulty withdrawing winnings - 🔒 Restrictive bonus terms and conditions - 🤨 Suspicious game behavior and potential rigging **Commonly reported bugs** - Games freezing or disconnecting during play - Location detection issues preventing access - Bonus funds not properly credited **Most requested features** - Improve transparency around game fairness - Streamline withdrawal process - Offer more flexible bonus structures ## Newest reviews (11 of 655) ### 2/5 — Glitches lately *2026-08-30, version 26.08.04* I really enjoyed this app until recently it has been real glitchy and there is no compensation for the inconvenience it makes me want to delete the app and deactivate my account if they can’t fix this issue in an timely manner I don’t trust it to make a deposit or give me fair chance to win 😡😡😡😡😡 ### 5/5 — Was *2026-08-26, version 26.08.04* Loving hits ### 5/5 — It would be fun if it was fair play. The reels skip when symbols are about to match up. Bonus please *2026-08-25, version 26.08.04* Update- Unlose my machine!!! Lost thousands in 2 days and not one bonus and pay me sometimes. Why is it so hard to win?????? Unlose my machine Or even get bonuses?? Let me WIN A BONUS PLEASE Playing triple stones and the bonus never goes off payout something Why can’t I win anything this is crazy as ever. I play too much to not win anything at all. Unlose my machine This is insane no bonus after losing $1000 For the past 2 weeks I have not gotten one bonus. Why???? This is unheard of and horrible Why won’t ya’ll let me win anything??? Let the pigs go off on oink I have lost so much and they won’t go off Unlose my machine this is crazy no BONUSES and losing over $5000 over the past few days and let me win something. Horrible I really can’t believe this… finally got a bonus on the pigs and betting $1.50 paid me .20 used to be the best casino not anymore!!! Lost thousands this week. UNLOCK MY MACHINE PLEASE!! This is really sad… every game I play nothing why is so hard to give me bonuses???every spin I lost today losing $400 ever since I leave negative reviews just unfair, and still no bonus at all played 10 different games!! Lost another $600 today 07-29-2026 and no bonus Bonus bonus bonus shouldn’t be hard Borgata Unlose my machine. Still no bonus and lost another $300 today..I used to win all the time on here and it used to be my favorite casino not ANYMORE JUST TAKE AND TAKE Finally got a bonus and on a $1.50 wager got paid $.10 that’s just crazy Bring the fun back.. I play too much to lose all the time… if you Leave a negative review they definitely lock your machines to not win… Literally the reels will skip when symbols are about to match. What’s giving people $20 or so for a casino this is insane. LET ME WIN.. what do you have to do for a bonus at least sometimes??? Why won’t the train go off after 2 weeks of playing for hours everyday??? Shouldn’t be that hard DO NOT WASTE YOUR TIME YOU WILL NOT WIN!!! Bonuses skip by when they are about to land.. 2 weeks and every game will not give me a bonus. Crystal express train still haven’t went off in 2 weeks playing every day is crazy… I lost $1500 over the last 2 days and there was not one bonus. The. BOnuses never go off The only casino that you lose straight every time without getting paid anything at ALL Give BONUSES!!!! And give people fair play for their money… Where’s the bonuses at????? Update-let the train go off I’ve lost too much not to win anything at all unbelievable lost another $500 today on crystal express no bonus train never goes off.. it’s 3 different bonuses you can get and they never give you any and I just was playing and got a bonus and it kicked me out and didn’t appear back. STOP CHEATING!! Everyday it cheats and so the same thing. UNBELIEVABLE!!! Let people win sometimes when it gave me 2 bonuses finally paid me $1.10 on $1.50 wager that’s crazy. I love the games and graphics just that they skip the reels and kick you out when symbols about to match up. Where’s the bonuses???? I play the same game on other platforms like Borgata and FanDuel and the bonuses always go off. Got a bonus on the pink pig game and it landed on mega jackpot and then switched. Never saw this before…not to mention the pigs never go off. I lost $1500 just to get paid $1.10 on one bonus. I have never played at any casino and not gotten any bonuses at all. This the only casino I never win on. I play all the casinos and at least win sometimes. This is fraud at its best ### 2/5 — Not worth your time *2026-08-25, version 26.08.04* Waste of money. I’m VIP and barely ever win. Gonna take my money back to FanDuel. ### 4/5 — It would be fun if it was fair play. The reels skip when symbols are about to match up.come on *2026-08-24, version 26.08.04* Update- Unlose my machine!!! Lost thousands in 2 days and not one bonus and pay me sometimes. Why is it so hard to win?????? Or even get bonuses?? Let me WIN A BONUS PLEASE Playing triple stones and the bonus never goes off payout something Why can’t I win anything this is crazy as ever. I play too much to not win anything at all. Unlose my machine This is insane no bonus after losing $1000 For the past 2 weeks I have not gotten one bonus. Why???? This is unheard of and horrible Why won’t ya’ll let me win anything??? Let the pigs go off on oink I have lost so much and they won’t go off Unlose my machine this is crazy no BONUSES and losing over $5000 over the past few days and let me win something. Horrible I really can’t believe this… finally got a bonus on the pigs and betting $1.50 paid me .20 used to be the best casino not anymore!!! Lost thousands this week. UNLOCK MY MACHINE PLEASE!! This is really sad… every game I play nothing why is so hard to give me bonuses???every spin I lost today losing $400 ever since I leave negative reviews just unfair, and still no bonus at all played 10 different games!! Lost another $600 today 07-29-2026 and no bonus Bonus bonus bonus shouldn’t be hard Borgata Unlose my machine. Still no bonus and lost another $300 today..I used to win all the time on here and it used to be my favorite casino not ANYMORE JUST TAKE AND TAKE Finally got a bonus and on a $1.50 wager got paid $.10 that’s just crazy Bring the fun back.. I play too much to lose all the time… if you Leave a negative review they definitely lock your machines to not win… Literally the reels will skip when symbols are about to match. What’s giving people $20 or so for a casino this is insane. LET ME WIN.. what do you have to do for a bonus at least sometimes??? Why won’t the train go off after 2 weeks of playing for hours everyday??? Shouldn’t be that hard DO NOT WASTE YOUR TIME YOU WILL NOT WIN!!! Bonuses skip by when they are about to land.. 2 weeks and every game will not give me a bonus. Crystal express train still haven’t went off in 2 weeks playing every day is crazy… I lost $1500 over the last 2 days and there was not one bonus. The. BOnuses never go off The only casino that you lose straight every time without getting paid anything at ALL Give BONUSES!!!! And give people fair play for their money… Where’s the bonuses at????? Update-let the train go off I’ve lost too much not to win anything at all unbelievable lost another $500 today on crystal express no bonus train never goes off.. it’s 3 different bonuses you can get and they never give you any and I just was playing and got a bonus and it kicked me out and didn’t appear back. STOP CHEATING!! Everyday it cheats and so the same thing. UNBELIEVABLE!!! Let people win sometimes when it gave me 2 bonuses finally paid me $1.10 on $1.50 wager that’s crazy. I love the games and graphics just that they skip the reels and kick you out when symbols about to match up. Where’s the bonuses???? I play the same game on other platforms like Borgata and FanDuel and the bonuses always go off. Got a bonus on the pink pig game and it landed on mega jackpot and then switched. Never saw this before…not to mention the pigs never go off. I lost $1500 just to get paid $1.10 on one bonus. I have never played at any casino and not gotten any bonuses at all. This the only casino I never win on. I play all the casinos and at least win sometimes. This is fraud at its best ### 5/5 — Sino *2026-08-22, version 26.08.04* lovin it fr fr ### 5/5 — Amazing! *2026-08-20, version 26.08.04* I have won big quite a few times now . Money is in my account within minutes. ### 4/5 — It would be fun if it was fair play. The reels skip when symbols are about to match up.come on *2026-08-17, version 26.07.02* Update- Unlose my machine!!! Lost thousands in 2 days and not one bonus and pay me sometimes. Why is it so hard to win?????? Or even get bonuses?? Let me WIN A BONUS PLEASE Playing triple stones and the bonus never goes off payout something Why can’t I win anything this is crazy as ever. I play too much to not win anything at all. Unlose my machine This is insane no bonus after losing $1000 For the past 2 weeks I have not gotten one bonus. Why???? This is unheard of and horrible Why won’t ya’ll let me win anything??? Let the pigs go off on oink I have lost so much and they won’t go off Unlose my machine this is crazy no BONUSES and losing over $5000 over the past few days and let me win something. Horrible I really can’t believe this… finally got a bonus on the pigs and betting $1.50 paid me .20 used to be the best casino not anymore!!! Lost thousands this week. UNLOCK MY MACHINE PLEASE!! This is really sad… every game I play nothing why is so hard to give me bonuses???every spin I lost today losing $400 ever since I leave negative reviews just unfair, and still no bonus at all played 10 different games!! Lost another $600 today 07-29-2026 and no bonus Bonus bonus bonus shouldn’t be hard Borgata Unlose my machine. Still no bonus and lost another $300 today..I used to win all the time on here and it used to be my favorite casino not ANYMORE JUST TAKE AND TAKE Finally got a bonus and on a $1.50 wager got paid $.10 that’s just crazy Bring the fun back.. I play too much to lose all the time… if you Leave a negative review they definitely lock your machines to not win… Literally the reels will skip when symbols are about to match. What’s giving people $20 or so for a casino this is insane. LET ME WIN.. what do you have to do for a bonus at least sometimes??? Why won’t the train go off after 2 weeks of playing for hours everyday??? Shouldn’t be that hard DO NOT WASTE YOUR TIME YOU WILL NOT WIN!!! Bonuses skip by when they are about to land.. 2 weeks and every game will not give me a bonus. Crystal express train still haven’t went off in 2 weeks playing every day is crazy… I lost $1500 over the last 2 days and there was not one bonus. The. BOnuses never go off The only casino that you lose straight every time without getting paid anything at ALL Give BONUSES!!!! And give people fair play for their money… Where’s the bonuses at????? Update-let the train go off I’ve lost too much not to win anything at all unbelievable lost another $500 today on crystal express no bonus train never goes off.. it’s 3 different bonuses you can get and they never give you any and I just was playing and got a bonus and it kicked me out and didn’t appear back. STOP CHEATING!! Everyday it cheats and so the same thing. UNBELIEVABLE!!! Let people win sometimes when it gave me 2 bonuses finally paid me $1.10 on $1.50 wager that’s crazy. I love the games and graphics just that they skip the reels and kick you out when symbols about to match up. Where’s the bonuses???? I play the same game on other platforms like Borgata and FanDuel and the bonuses always go off. Got a bonus on the pink pig game and it landed on mega jackpot and then switched. Never saw this before…not to mention the pigs never go off. I lost $1500 just to get paid $1.10 on one bonus. I have never played at any casino and not gotten any bonuses at all. This the only casino I never win on. I play all the casinos and at least win sometimes. This is fraud at its best ### 5/5 — It would be fun if it was fair play. The reels skip when symbols are about to match up.come on *2026-08-15, version 26.07.02* Update- Unlose my machine!!! Lost thousands in 2 days and not one bonus and pay me sometimes. Why is it so hard to win?? Or even get bonuses?? Let me WIN A BONUS PLEASE Playing triple stones and the bonus never goes off payout something This is insane no bonus after losing $1000 For the past 2 weeks I have not gotten one bonus. Why???? This is unheard of and horrible Why won’t ya’ll let me win anything??? Let the pigs go off on oink I have lost so much and they won’t go off Unlose my machine this is crazy no BONUSES and losing over $5000 over the past few days and let me win something. Horrible I really can’t believe this… finally got a bonus on the pigs and betting $1.50 paid me .20 used to be the best casino not anymore!!! Lost thousands this week. UNLOCK MY MACHINE PLEASE!! This is really sad… every game I play nothing why is so hard to give me bonuses???every spin I lost today losing $400 ever since I leave negative reviews just unfair, and still no bonus at all played 10 different games!! Lost another $600 today 07-29-2026 and no bonus Bonus bonus bonus shouldn’t be hard Borgata Unlose my machine. Still no bonus and lost another $300 today..I used to win all the time on here and it used to be my favorite casino not ANYMORE JUST TAKE AND TAKE Finally got a bonus and on a $1.50 wager got paid $.10 that’s just crazy Bring the fun back.. I play too much to lose all the time… if you Leave a negative review they definitely lock your machines to not win… Literally the reels will skip when symbols are about to match. What’s giving people $20 or so for a casino this is insane. LET ME WIN.. what do you have to do for a bonus at least sometimes??? Why won’t the train go off after 2 weeks of playing for hours everyday??? Shouldn’t be that hard DO NOT WASTE YOUR TIME YOU WILL NOT WIN!!! Bonuses skip by when they are about to land.. 2 weeks and every game will not give me a bonus. Crystal express train still haven’t went off in 2 weeks playing every day is crazy… I lost $1500 over the last 2 days and there was not one bonus. The. BOnuses never go off The only casino that you lose straight every time without getting paid anything at ALL Give BONUSES!!!! And give people fair play for their money… Where’s the bonuses at????? Update-let the train go off I’ve lost too much not to win anything at all unbelievable lost another $500 today on crystal express no bonus train never goes off.. it’s 3 different bonuses you can get and they never give you any and I just was playing and got a bonus and it kicked me out and didn’t appear back. STOP CHEATING!! Everyday it cheats and so the same thing. UNBELIEVABLE!!! Let people win sometimes when it gave me 2 bonuses finally paid me $1.10 on $1.50 wager that’s crazy. I love the games and graphics just that they skip the reels and kick you out when symbols about to match up. Where’s the bonuses???? I play the same game on other platforms like Borgata and FanDuel and the bonuses always go off. Got a bonus on the pink pig game and it landed on mega jackpot and then switched. Never saw this before…not to mention the pigs never go off. I lost $1500 just to get paid $1.10 on one bonus. I have never played at any casino and not gotten any bonuses at all. This the only casino I never win on. I play all the casinos and at least win sometimes. This is fraud at its best ### 5/5 — Best of the best *2026-08-14, version 26.07.02* Simple, quick payout, amazing options, and best sign on bonus ### 5/5 — Love this casino and app *2026-08-12, version 26.07.02* I thought I loved the casino in AC, but the app def makes up for me not being able to get to AC much. Great slots, great payouts! ## Most critical reviews (10 lowest-rated) ### 1/5 — Cheesy and broke *2026-09-02, version 26.08.04* I have screen recording of how bad of a scam they are do not download it’s a scam. No pay or take what they give. NOOOO ITS NOT LIKE EVERY OTHER CASINO … dm me for video footage … tons of bets to show tons of screen shots im just here to WARN everybody of the scam ### 1/5 — Casino - Junk *2026-08-31, version 26.08.04* I completely understand that gambling is for entertainment purposes, and I accept that there will be wins and losses. But at some point, you’d expect to win something occasionally. I’ve had the Borgata app for about two years, and honestly, I rarely win anything. This morning, I deposited $600 and played Cash Eruption with $5 bets. I lost the entire $600 without much effort. Several hours later, I decided to give it another shot and deposited another $500. Once again, it was gone in little time. I then went to another platform, Draftkings, deposited $50, and ended up cashing out $1,200. I’ve used five different gambling platforms over the past few years, and in my personal experience, Borgata seems to take far more than it gives back. I understand that the house is supposed to make money, that’s the entire business model. But after losing several thousand dollars over the years, you’d think I’d eventually see a decent win once in a while. I’m not saying anyone should expect to win every time they play. I’m simply sharing my experience. When you can go through hundreds of spins in a day and never even get back your wager amount, it becomes incredibly frustrating. For me, enough was enough. I permanently closed my Borgata account today. My mindset was simple, all they had to do was let me win every once in a while, and they would have continued making money from me. Instead, I kept losing, and eventually I walked away. Good luck to everyone. ### 1/5 — Disappointed with the customer service *2026-08-28, version 26.08.04* I have been a loyal Borgata customer and have regularly used the app, but I am very disappointed with the way my current case has been handled. I contacted customer service about an issue with my account approximately one month ago. I provided the information they requested and was told that my account was under review. Since then, I have followed up multiple times asking for an update regarding both my account and my refund request. I understand that investigations can take time, but going this long without a clear resolution or meaningful update is frustrating. I am not asking for anything unreasonable. I would simply appreciate better communication and a clear answer regarding my case. I hope someone from Borgata can review this and help me finally get an update. ### 1/5 — A joke of a casino *2026-08-28, version 26.08.04* They should be sued for sending you text to play certain games. You go to the game thinking it will be good and every time they take your Money like thieves. No bonus hits, low win percentage, Total scum, can only hope the worst for them. The only reason they have high reviews is because the only thing you can withdraw your money same day, other then that they will pawn games on you, never play them you have no chance of winning! Also, you will not get free play. Don’t even ask. ### 1/5 — Scam *2026-08-26, version 26.08.04* I would never recommend this casino, there are far too many other options. I triggered a bonus 5 days ago and the game repeatedly reloaded/kicked me out. After contacting customer support I was told it was a known issue and I was being added to a list to be contacted when it was resolved. I’ve heard nothing since, so I chatted with customer support again today just to be told there’s no timeline for a fix and there’s nothing they can do for me. I literally have a screen recording of the bonus triggering and not playing through. The game is still available to play even though Borgata has admitted there are known issues with it. They’re actively stealing people’s money with no plans to make it right. ### 1/5 — done *2026-08-21, version 26.08.04* i just cant do it anymore all this casino does is take barely get anything at all house always wins my fun for the game is gone its just loss every time im done ### 1/5 — Scam *2026-08-21, version 26.08.04* Worest site ever !! ### 1/5 — Not happy *2026-08-21, version 26.08.04* Spent over $200.02 bonuses $19 I used to enjoy playing because it was fair. You win some you lose some but now you do is take your money. look for your game very sad because I really liked this app now dislike all the other games ### 1/5 — Worst *2026-08-18, version 26.08.04* I like to give this a zero stars because they’ve robbed me a lot of money ### 1/5 — Terrible! I lost all my bonus play. I accidentally deleted it. They cant help me Retrieve it back *2026-08-11, version 26.07.02* If you are unsure how to use the app and delete your bonus by accident you lose it and nobody can help terrible customer care ## Most praised reviews (10 highest-rated) ### 5/5 — Best Jersey Online Casino *2026-09-01, version 26.08.04* Grease slot play fantastic table games or you could ask for in the New Jersey online casino ### 5/5 — Slot machines *2026-09-01, version 26.08.04* I love playing slot machines, I just wish I could win a little bit more but other than that, I love Borgata Casino real money. ### 5/5 — What you expect *2026-09-01, version 26.08.04* This is exactly what you expect from a good casino app. Great games, bonuses, rewards, quick and easy CashOut! ### 5/5 — Great *2026-08-31, version 26.08.04* Great app big bonuses ### 5/5 — Casino *2026-08-30, version 26.08.04* Love it Great games!!! ### 5/5 — Great *2026-08-30, version 26.08.04* Good games ### 5/5 — Best casino game *2026-08-30, version 26.08.04* East withdraw! Lots of good bonuses! Live this app! ### 5/5 — ♥️ *2026-08-29, version 26.08.04* ♥️ ### 5/5 — Borgata Casino *2026-08-28, version 26.08.04* Amazing App !!! Definitely had huge payouts. Was able to see funds in my account within 30mins - 1hr. Love this app ! Highly recommend 🎰 ### 5/5 — Thee best game *2026-08-27, version 26.08.04* Love this game --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*