# Bosch BeConnected — user reviews

> 16 indexed App Store user reviews of Bosch BeConnected by Robert Bosch Power Tools GmbH, rated 4.56/5 from 288 ratings.

- Source: https://appshunter.io/ios/app/bosch-beconnected/id1531308993/reviews
- App overview in markdown: https://appshunter.io/ios/app/bosch-beconnected/id1531308993.md

## Newest reviews (3 of 16)

### 1/5 — App doesn’t work. Fake ratings by app developer

*2023-02-08*

The app just doesn’t work. Cannot register a tool. All the 5* ratings are fake.

### 1/5 — Unable to add tool

*2022-03-12*

I am unable to add tool.. it displays after scanning QR code, but there is no add option later.. needs to be fixed.. using iOS

### 1/5 — Useless app and UI

*2022-01-07*

The app will just not accept and register the product irrespective of you adding it manually or scanning the QR codes. Too many bugs that fail to identify the product. The app doesn’t allow OTP delivery to verify email and hand phone limber, unless you choose to receive it via a voice message.

## Most critical reviews (10 lowest-rated)

### 1/5 — Totally useless

*2026-05-09*

Totally useless. Full of bugs to the point where it doesn’t work for the simple said purpose: to register for warranty. I wrote to seek help for the above some three months back and received no reply. A complete waste of time. (Update: the developer replied almost immediately to this negative review, asking me to get in touch. I did. 6 months ago, on the web/app form you guys made for that purpose. I’ve had no response, so this too-little-too-late reply looks like a simple case of damage control to me. Nobody likes bad publicity. Some of us earn it more than others).

**Developer response:** Dear User, sorry about the inconvenience, if you have any issues, please contact our hotline 1800 425 8665 (Mon-Sat 8 a.m. - 8 p.m) or write email to bpt@in.bosch.com. We will help to solve the problems, thank you.

### 1/5 — Bosch India is a scam

*2026-05-01*

I bought tools to claim promix points, after a year of calling customer care, they finally acted like they sent my claimed tool which never came. Calling customer care is no use, they say they will call back within 72 hours which never happened. They lost previous tickets after calling again. Such a waste of time and money!!

**Developer response:** Dear User, sorry about the inconvenience, if you have any issues, please contact our hotline 1800 425 8665 (Mon-Sat 8 a.m. - 8 p.m) or write email to bpt@in.bosch.com. We will help to solve the problems, thank you.

### 1/5 — App just won’t Register even after reinstalling and trying everything

*2026-01-10*

Shocking! I see the Review before me was 4 yrs ago and it has the same issue brought out. Has the company got got its past glory to ride on with impunity? Or are they also in the game of fooling? Or is it that couldn’t care less attitude? SHAME on this unprofessional set up fallen from its grace.

**Developer response:** Dear User, sorry about the inconvenience, please help write email to bpt@in.bosch.com and provide your phone number or contact our hotline 1800 425 8665 (Mon-Sat 8 a.m. - 8 p.m). We will help to solve the problems, thank you. Best regards! - Bosch BeConnected Team

### 1/5 — Privacy hazard!

*2025-12-24*

A question to Bosch customer support:

Why should a simple task like registering a warranty require my phone number?

I have purchased the power tool from an authorised dealer with a proper invoice.

What more do you need?

Sorry, I'd rather switch to another brand instead of compromising my privacy.

**Developer response:** Dear user, we collect basic personal info during registration to provide a secure, personalized experience. This helps us set up your account, offer support, and meet legal requirements. Your data is securely handled per data protection laws. For any questions, please help write email to bpt@in.bosch.com or contact our hotline 1800 425 8665 (Mon-Sat 8 a.m. - 8 p.m). Best regards! - Bosch BeConnected Team

### 1/5 — Unable to register

*2025-08-25*

Not able to register the product. It simply does not scan. Says unknown error. Does not accept manual entries either

**Developer response:** Dear User, sorry about the inconvenience, if you have any issues, please contact our hotline 1800 425 8665 (Mon-Sat 8 a.m. - 8 p.m) or write email to bpt@in.bosch.com. We will help to solve the problems, thank you.

### 1/5 — Points not credited

*2025-03-27*

Cannot upload an image of tool in the app after scanning.

Admin rejected the points because of image not uploaded. 

Did you use your own app before release?

**Developer response:** Dear User, sorry about the inconvenience, if you have any issues, please contact our hotline 1800 425 8665 (Mon-Sat 8 a.m. - 8 p.m) or write email to bpt@in.bosch.com. We will help to solve the problems, thank you. - Bosch BeConnected team

### 1/5 — Not working

*2024-10-19*

worst app ever. Tried registering drill machine several times but not working. Total waste of time. Shame on you guys.

### 1/5 — NO promix points

*2024-10-15*

Even after purchasing and registering 2 cordless tools (gsb 185 and gsa 185) I could not get promix points. The application is not working properly, even calling the bosch call center did not help.
I think all 5 stars review is fake.

### 1/5 — Login not happening

*2024-04-12*

Forget anything, even the login with google not working, can’t say about registration and any other advertised features

### 1/5 — The app had a lot of issues

*2024-01-27*

It’s been over a month now that the app is unable to connect the server / fetch any data. Just keeps searching. Unable to redeem my cash back! How can the team be so careless even after a month!

## Most praised reviews (3 highest-rated)

### 5/5 — Superb service

*2024-04-21*

Best suport

### 3/5 — The App is not working

*2026-05-18*

The App is not working as expected , who can help?

**Developer response:** Dear User, sorry about the inconvenience, please help write email to bpt@in.bosch.com and provide your phone number or contact our hotline 1800 425 8665 (Mon-Sat 8 a.m. - 8 p.m). We will help to solve the problems, thank you. Best regards! - Bosch BeConnected Team

### 3/5 — Slow

*2026-04-12*

App is very slow response

**Developer response:** Dear User, sorry about the inconvenience, please help write email to bpt@in.bosch.com and provide your phone number or contact our hotline 1800 425 8665 (Mon-Sat 8 a.m. - 8 p.m). We will help to solve the problems, thank you. Best regards! - Bosch BeConnected Team

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
