# Bose SoundTouch — user reviews > 2,148 indexed App Store user reviews of Bose SoundTouch by Bose Corporation, rated 4.70/5 from 120,538 ratings. - Source: https://appshunter.io/ios/app/bose-soundtouch/id708379313/reviews - App overview in markdown: https://appshunter.io/ios/app/bose-soundtouch/id708379313.md - Rating breakdown: 5★ 98,083 · 4★ 16,725 · 3★ 3,124 · 2★ 682 · 1★ 1,924 ## What do users think of Bose SoundTouch? Overall sentiment: mixed **Pros** - 🎉 Great sound quality - 👍 Easy to use app - 💯 Excellent product - 🔥 Awesome speakers - 🌟 Superior audio experience **Cons** - 🐛 Connectivity issues - 😤 Unreliable app performance - 🤯 Frustrating setup process - 🤔 Lacking features compared to competitors - 😞 Disappointing user experience **Commonly reported bugs** - App frequently loses connection to speakers - Speakers randomly drop out during playback - Firmware updates cause more problems than they solve - App unable to locate music libraries on network devices - Inconsistent volume control between app and hardware **Most requested features** - More presets/favorites in the app - Ability to control subwoofer volume from the app - Seamless integration between app and hardware controls - Support for additional music services (e.g. Pandora Premium) - Improved multi-room synchronization ## Newest reviews (19 of 2,148) ### 3/5 — What should I do *2026-08-17, version 27.0.1* Stuck at the privacy page in the app, won’t allow me to continue even if I agree with their privacy policy ### 1/5 — Drops configuration on a regular basis. *2026-08-10, version 27.0.1* Technology would be wonderful if it worked. 40% of the time I need to re-initialize this hook up to the LAN. Its reliability requires my correction often enough to make me angry that I gave too much to learn more than I want to about network engineering. It works just enough for you to believe it could, but not enough that you stop feeling you’re losing your humanity in managing the idea that it should. ### 1/5 — O aplicativo perdeu a função! *2026-08-09* Não é possível mais predefinir as seleções de músicas nas opções! Era o que diferenciava das outras marcas! ### 1/5 — Redundant speakers *2026-08-03, version 27.0.1* I had used these speakers to play internet radio and now it’s redundant as cloud facilities removed. Bit of a joke now. Premium speakers with basic services ### 1/5 — Bad customer care *2026-07-31, version 27.0.1* So just found out my SoundTouch 20 is no longer supported and basically just a very expensive Bluetooth speaker. Very poor service for a ‘premium’ company like Bose. Will not buy Bose again. ### 4/5 — Reseña *2026-07-28, version 27.0.1* Ta bien es una app buena ### 2/5 — Most annoying experience *2026-07-25, version 27.0.1* I have owned my speaker and app for a long time . It is always an annoying experience to use. The app is constantly updating and never just works the first time. I have been trying to play some music for the last 30 mins, but it is always a process to reconnect the speaker. I realised I don’t even use this speaker much anymore and instead use my kids JBL because it connects instantly and there is no gagging around. So so so disappointed in this product ### 1/5 — Updated app is inferior, no longer allows multiple phone connections, often fails to connect *2026-07-17, version 27.0.1* The updated app is far inferior. It no longer allows you to sign in and connect your several devices. Now you can only connect one iPhone at a time, if it connects at all. Most of the time it doesn’t connect. And when it does connect, the signal from the app to the sound system lags a lot. Bring back the old app from earlier in 2026! ### 1/5 — Pésimo Interfaz, mala conexión siempre *2026-07-14, version 27.0.1* Todos los productos de BOSE que usan soundlink son inestables, siempre se desconectan, es un dolor de cabeza. NO LOS RECOMIENDO ### 1/5 — Does not work at all *2026-07-13, version 27.0.1* I have tried fruitlessly to connect my Bose but to no avail. Call me frustrated. Please find the bug or reset to older version. This one sucks a big one. Please give me back my original Bose 20 . Thank you. Hard to give it one star! ### 3/5 — Pésimo *2026-07-12, version 27.0.1* Ya no se actualiza y si no tienes saldo en tu cuenta  (tarjeta de débito) no te permite descargarla, o sea que Ya cuesta $$ actualizarla sino no la puedes usar más?!? Detesto apple, pura robadera de $$$, como si no fuera suficiente con lo que uno paga en equipo y accesorios encima hay que comprar todo de las aplicaciones!!! ### 1/5 — Man *2026-07-12, version 27.0.1* Βλακεία εκανα αγόρασα μάλιστα και δυο ### 1/5 — I HATE you Bose *2026-07-10, version 27.0.1* After spending hundreds of dollars 6 ST10’s and one ST20 You have fleeced me. I hate you ### 2/5 — Issues to connect it to internet *2026-07-10, version 27.0.1* Always is very complicated to config the Bose and add a new internet red, the app do not continue after follow the steps ### 1/5 — Ya no actualiza radio *2026-07-10, version 27.0.1* Me gustaba porque escuchaba música de todo el mundo. Ya con la nueva actualización solo me sirve como un altavoz. Una lástima excelente sonido y poca utilidad ### 1/5 — Koop geen bose *2026-07-08, version 27.0.1* Cloud ondersteuning volledig weg. Enkel nog de Bluetooth optie waarbij signaal regelmatig wegvalt. Schandalig! Klantenbedrog! ### 2/5 — Can’t add music *2026-07-07, version 27.0.1* What happened to adding apple Music and Sirius FM? ### 1/5 — App ficou muito ruim *2026-07-05* Retiraram a possibilidade de programar os botões do aparelho ou conectar serviços de stream. Só consigo conectar via AirPlay. ### 1/5 — No pudo oír las emisoras que prometen *2026-07-05, version 27.0.1* Antes si oía las emisoras, ahora se borraron y no logro meter ninguna ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-09-01, version 27.0.1* I have to keep re logging this in. Does not show my speaker. Utterly useless. I just want to listen to radio. Take me back to olden days ### 1/5 — Bose Blunder *2026-08-31, version 27.0.1* Just switched on my Bose Wave to find they have updated my radio. Unfortunately I can no longer use the Internet channels as the SoundTouch app no longer displays ANY sources for music. Nothing. Zilch.What a mess ### 1/5 — The agreement to terms button *2026-08-29, version 27.0.1* I have downloaded the app try to agree to terms to be able to use the app. It takes me to the terms and conditions but never activates the agreement button even after I have checked the agreed terms box the button will not light up to be able to select it. What am I doing wrong? And is there a way to fix this? I’ve re-downloaded the app and it still has the same issue. ### 1/5 — Terrible App *2026-08-28, version 27.0.1* One of the worse apps for such a great product. Connectivity works better when trying directly from devices bluetooth connections than from app. App gets stuck when trying to connect the soundbar to wifi. Doesn’t give option to proceed. ### 1/5 — Poor *2026-08-26, version 27.0.1* Connectivity issues before May and now Bose have killed the functionality all together. ### 1/5 — Update update *2026-08-24, version 27.0.1* It used to be a good app though it’s no good won’t let me play anything. I can’t get pre-Set on the app ### 1/5 — Garbage app and speakers *2026-08-22, version 27.0.1* Have had a variety of SoundTouch speakers for years, they are so buggy they’re not worth having and the app is dreadful a constantly disconnects from the speakers or forgets you or your connected services. Truly dreadful ### 1/5 — Does not connect *2026-08-13, version 27.0.1* I have 2 Bose speakers and since they dummied their cloud connection speakers don’t connect the way they used to do so. ### 1/5 — Zero Stars *2026-08-12, version 27.0.1* Lose Wi-Fi, Lag, Lag, Reconnect Speaker, Lose Wi-Fi, “Can’t Connect”, Lag, Lose Wi-Fi, Reconnect Failed, Lag, Can’t Connect to Wi-Fi….. This product, app, and company deserves to be put down. But who even cares about these reviews? Nobody. No way Bose ### 1/5 — App apparently no longer supported *2026-08-12, version 27.0.1* I got stuck on not being able to progress after agreeing to the terms of use. ## Most praised reviews (10 highest-rated) ### 5/5 — Aplicación desactualizada *2026-07-11, version 27.0.1* La aplicación trabajaba bien pero ahora no puedo agregar mis servicios y no aparecen los botones para agregar listas predeterminadas ### 5/5 — Adiós Radio *2026-06-07, version 27.0.1* Ya no se escucha el radio en vivo ### 5/5 — aap descontinuada??? No compren Bose *2026-06-06, version 27.0.1* Hoy 6 de junio de 2026 no puedo entrar a las estaciones programadas de la bocina y me envía a la app de SoundTouch para registrarla y no hay opciones ### 5/5 — No funciona *2026-05-22, version 27.0.1* Desde hace poco tiempo la aplicaciones no permite elegir o navegar como antes, alguien tiene alguna información. ### 5/5 — No sirve el Tune in *2026-05-22, version 27.0.1* Dejo de funcionar el radio y es para lo que lo uso estay por deshacerme de esta bocina si no encuentro el radio de nuevo !! ### 5/5 — SoundTouch 20 *2026-05-19, version 27.0.1* Absolutely Bricked my SoundTouch speaker and now it’s worthless. I will never buy Bose Products ever again. 😤😡🤬 Overpriced junk that won’t be supported so customers beware! ### 5/5 — Romario X *2026-05-19* Сегодня слетели все предустановки. Радио станции пропали все! Учетную запись убрали. Нас решили отрезать от всего мира совсем! Спасибо, что осталась возможность подключения через airplay! Надеюсь, что вернете мировое радио или вход под учетной записью! Любим Bose! ### 5/5 — Ya no funciona la app *2026-05-18, version 27.0.1* No hay página o contacto de soporte y la app ya no funciona, ya no se abren las estaciones de radio en mi bocina… ojalá solucionen rápido esta situación. ### 5/5 — What the heck? *2026-05-14, version 27.0.1* I c an no longer connect my 2 expensive speakers! Please update this app ### 5/5 — No está funcionando *2026-05-13, version 27.0.1* No carga la aplicación y el parlante no reproduce las emisoras --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*