# Bose — user reviews > 3,316 indexed App Store user reviews of Bose by Bose Corporation, rated 4.80/5 from 177,923 ratings. - Source: https://appshunter.io/ios/app/bose/id1364986984/reviews - App overview in markdown: https://appshunter.io/ios/app/bose/id1364986984.md - Rating breakdown: 5★ 162,371 · 4★ 10,264 · 3★ 1,727 · 2★ 704 · 1★ 2,857 ## What do users think of Bose? Overall sentiment: neutral **Pros** - 🚀 Easy setup and programming - 🔊 Impressive sound quality - 👍 Useful app features - 💡 Customizable EQ and noise cancelling **Cons** - 🐛 Connectivity issues and app crashes - 🔌 Unreliable Bluetooth connection - 🤖 Lack of accessibility and voice control options - 🤔 Confusing app layout and navigation **Commonly reported bugs** - App frequently fails to recognize connected devices - Noise cancelling settings revert to default unexpectedly - Bluetooth pairing and reconnection issues - Forced firmware updates causing sound quality degradation **Most requested features** - Add landscape mode support for iPad - Improve multi-device connectivity and switching - Provide more customization options for noise cancelling - Integrate with more music services like Apple Music ## Newest reviews (10 of 3,316) ### 3/5 — Lack of preset for soundbars *2026-08-31, version 13.2.7* Since the app is required I must say that presets should be given to sound bars. I constantly need to adjust. It would be nice to just select another preset ### 2/5 — Ability to check your model ? *2026-08-30, version 13.2.7* A bit taken aback that there’s no way to check the model or any device info for your devices unless they are on/connected by Bluetooth. This info should just be in the app. I struggled in the app for a while trying to figure out why my headphones don’t completely turn off noise canceling on any mode. I had to google and find out on threads that my model does NOT allow you to turn it off—this is something the app should tell you! ### 4/5 — Pls bring back voice announcements instead of beeps! *2026-08-27, version 13.2.7* I use these with my QC ultra 2 earbuds, and love the sound quality. However I miss the voice announcements for battery and for switching modes, for letting you know which device it’s just connected to, etc. I don’t know what the various random beep noises that it uses now mean. I find it less user friendly now. ### 2/5 — expect better from Bose *2026-08-24, version 13.1.7* Half the time app forgets about my headphones and have to go through a whole rigmarole of setting them back up and reconnecting them with everything. It shouldn’t require an app and a phone to switch between quiet/aware modes on headphones. They should be self contained. ### 3/5 — 사운드 설정 메뉴를 자주 사용하는데 불편합니다 *2026-08-22, version 13.1.7* 음악 애호가라면 사운드 설정 EQ를 자주 만지게 되는데 보스 앱은 해당 메뉴를 사용하려면 메인 화면에서 기기 선택하고 오디오 설정 메뉴 클릭하고 나서야 사운드 설정을 할 수 있습니다 ### 1/5 — 900 sound bar *2026-08-21, version 13.1.7* Can’t adjust tone anymore. Don’t see base speaker ### 1/5 — Awful products and app *2026-08-20, version 13.1.7* I USE to have the Bose QC headphones. While the headset works great, say goodbye to your sanity if connect it to one or more devices. Once you do, it will never work the same ever again. It constantly tries to swap between connections constantly, forgets configuration when you turn this off, and will randomly stop working. I can deal with the terrible software and headset anymore. It’s been nothing but awful over the years, and it’s ready for the hammer. I hope the review helps one person change their mind on purchasing this headset. I would rather shove sandpaper in my ears and use that over any Bose product ever again. ### 5/5 — Edison *2026-08-20, version 13.1.7* Excellent sounds ### 5/5 — Repeat offender *2026-08-20, version 13.1.7* Best yet, I have had several portable units over the past years from decking stations on up. This the best one as of yet. The ability to have stereo sound from one and still link together two for even better sound, not to mention the IPhone app that allows for fine tuning, it’s a game changer. Keep up the good work Bose!!! ### 5/5 — It’s great! *2026-08-20, version 13.1.7* It’s a very easy app and it can tell you how much battery and where your his electronic is it’s a great app. ## Most critical reviews (10 lowest-rated) ### 1/5 — 100% creepy *2026-08-30, version 13.2.7* If I had realized that Bose was going to collect the information on every single thing I listen to, on top of tracking my location and sharing information with advertisers I would have never bought earbuds from them. I don’t want a stalker, digital or otherwise! On top of that in the majority of the calls I try to answer or make with these clip on ear buds people complain they can’t hear me or that I sound super tinny. So creepy and bad microphone. Ew. Shame on Bose. ### 1/5 — Software inconsistency between earbuds and headsets *2026-08-29, version 13.2.7* Headset always stays connected to software (good) but is inconvenient to use when laying down. When laying down the earbuds are more convenient but they constantly disconnect and frequently fails to reconnect. Why does Bose make one product that can stay connected but another product that simply cannot stay connected even after many software updates over several years? ### 1/5 — HORRIBLE!!! *2026-08-28, version 13.2.7* Don't EVER waste your $$ on Bose earbuds, They take FOREVER to synch, Sound like TRASH & will CONSTANTLY cut out & away from an Iphone15. You have been warned! Bose is GARBAGE. ### 1/5 — Update killed my soundbar connection *2026-08-27, version 13.2.7* I've had ongoing connectivity problems with the Bose Smart Ultra Soundbar. It repeatedly disappears from both the Bose app and AirPlay while my router shows it still connected with a strong signal. The only fix is unplugging the power cord for 30 seconds. A normal restart doesn't do it. It comes back, works for a few days, then drops again. I ruled out my network thoroughly. It failed the same way on wired Ethernet and on Wi-Fi. It failed on WPA3 and on WPA2/WPA3 mixed. I have a single router, no mesh nodes, and my phone and the soundbar are confirmed on the same subnet. Four HomePods and an Apple TV share this network and none of them ever drop off AirPlay. The soundbar is the only device that does this. The hardware sounds great and works fine with the TV over HDMI. But the network side is unreliable enough that AirPlay isn't something I can count on, and there's no way to restart the unit from the app when it happens. You have to physically pull the plug. And the latest app update just put a nail in the coffin because even with multiple device restarts, the soundbar has not connected at all to the Bose app let alone Airplay. Though it shows as connected to the wireless network in the Orbi app. ### 1/5 — Horrible *2026-08-27, version 13.2.7* App and functions are horribly coded; gave multiple errors when creating an account with no mention of what the issue is. Instructions via app on BASS MODULE 700 are unspecific and incorrect. Would never recommend this product ### 1/5 — They just want you to buy new products *2026-08-26, version 13.2.7* Bose is terrible. The app is terrible. They don’t support older products that are really not that old. They just want you to buy their newest products instead. Long time Bose customer. I have given up and gone to other better brands. Rhymes with Oh No’s and sheets. ### 1/5 — Useless with an iPhone *2026-08-25, version 13.2.7* Every time i turn the headphones on they connect to my Mac. 1. Ok so i toggle the connection to Mac off. Next time i switch the headphones on, it still connects to the Mac! And it makes the Mac connection the active one. The Mac is switched off and nothing is playing on it. 2. Say I'm listening to a book. The next time i put the headphones on, it will play music from the Mac (or it will play nothing) even though the last thing i did was listen to a book on my phone. 3. I'm connected to my phone. I play the book on the audiobook app. I pause it using the headphones. I play it using the headphones. It does not play the book! It just drops my phone at every possible opportunity. 4. Noise cancelling switches off when I'm in calls. That's the most useless noise cancelling I've ever heard of. And no it's not how Bluetooth works because it works as expected on an old windows 10 laptop - when I'm in calls, the noise cancelling is exactly the same as when I'm not in calls on the windows. So it's technically possible but regressed for newer devices/ios. "TOTAL CONTROL" - I'd love SOME control. At the moment, i have very little control over what will play out even if it will play! Very frustrating as it used to work perfectly and now it's just badly designed connections! ### 1/5 — Headphones won’t connect *2026-08-24, version 13.1.7* The app is a very clunky way to have to connect my headphones. I’ve always hated it. But now that the headphones are out of a warranty, they won’t stay connected more than a few seconds. So it’s expensive garbage. I won’t be buying Bose again. ### 1/5 — Awful *2026-08-24, version 13.1.7* The multipoint connection handling is awful.Attempting to switch from one to another is virtually impossible from the app. Whatever settings chosen is reset when exiting. ### 1/5 — Dreadful *2026-08-22, version 13.1.7* You know how you expect your components to sync up integrate and work seamlessly day in and day out. Well Bose isn’t one of them. Often have troubles with the sound bar and can’t remember the last time the sub woofer synched in. When I try to use the app my products aren’t there. The manuals and instructions don’t line up to my product and I can’t add them to the app. All the seems to want to do is sell me Bose products. It directs me to pages of their products rather than helping. It’s a shame because the sound quality is great but the support and setup are dreadful. I think I’ll change to Sonus which is on my other tv and is never a problem. ## Most praised reviews (10 highest-rated) ### 5/5 — My first Bose *2026-09-01, version 13.2.7* Beautiful ### 5/5 — So far so good *2026-08-30, version 13.2.7* No issues, pretty straightforward ### 5/5 — Incredible *2026-08-29, version 13.2.7* Total and complete satisfaction! ### 5/5 — Bose headphones *2026-08-28, version 13.2.7* Love the ease to set up and the sound is amazing. ### 5/5 — Bose :) *2026-08-24, version 13.1.7* I rlly love the quality and simplicity ### 5/5 — Great Speakers *2026-08-23, version 13.1.7* Your speakers are really above all the others. I got the Soundbar Ultra and the little portable home speaker so I could listen in one room while the TV no longer has to blast from the other. Well done, this is working out Fantastically!! ### 5/5 — So good *2026-08-23, version 13.1.7* Bought it for my soundlink gen 2. App is so easy to use. EQ works nice, can use to manage multiple Bose speakers. 10/10 ### 5/5 — The best *2026-08-23, version 13.1.7* Wonderful ### 5/5 — Bose *2026-08-22, version 13.1.7* Best thing I bought for our house in a long time!!! ### 5/5 — Love it *2026-08-22, version 13.1.7* Convenient, simple --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*