# BOSS Local — user reviews > 16 indexed App Store user reviews of BOSS Local by National Retail Solutions, Inc, rated 3.00/5 from 33 ratings. - Source: https://appshunter.io/ios/app/boss-local/id1412696191/reviews - App overview in markdown: https://appshunter.io/ios/app/boss-local/id1412696191.md - Rating breakdown: 5★ 14 · 4★ 2 · 3★ 1 · 2★ 3 · 1★ 13 ## Most critical reviews (10 lowest-rated) ### 1/5 — App needs to be updated and fixed! *2025-04-23* I have been trying for days to active my app with my phone number on file with my vape shop. It keeps giving an error message and I resend and nothing. I deleted the app and reinstalled it several times and nothing. Please fix this problem finally it seems it has been going on for years looking at the few reviews of it. **Developer response:** We have now resolved this issue. Please email BLSupport@nrsplus.com if you have any further issues. ### 1/5 — OTP *2025-04-21* Im unable to login it says there was a problem sending your confirmation code . **Developer response:** We are sorry you had a difficult time registering for an account. We have now resolved this issue. Please email BLSupport@nrsplus.com if you have any further issues. ### 1/5 — If there were a way to give zero stars… *2025-04-18* 2 year old problem from the reviews I see are still a problem. Can’t get past the phone number. Also see your answers are all the same email blah blah blah. How about you just fix the app instead? ### 1/5 — App crashes *2024-08-09* App instantly crashes every time I try to open it. Deleted and reinstalled the app and still has the same problem. Cannot use app at all. **Developer response:** We are sorry that you experienced this bug and will review this issue right away. Please email BLSupport@nrsplus.com for immediate assistance. ### 1/5 — Don’t work *2024-08-05* The app open an closes immediately after open **Developer response:** We are sorry that you experienced this bug and will review this issue right away. Please email BLSupport@nrsplus.com for immediate assistance. ### 1/5 — Does Not Work *2024-05-29* Cannot get past the enter your phone number it will not send me a code it keeps saying check phone number my phone number is correct it is the app **Developer response:** We are sorry that you did not receive the code to log in. Please email BLsupport@nrsplus.com for immediate assistance. ### 1/5 — App don’t work *2023-10-20* Not sure why I downloaded this app. It does not work. Can’t do anything with this app so totally useless **Developer response:** We are sorry that you had this experience. Please email appsupport@nrsplus.com and they will be happy to assist with any issues you are experiencing. ### 1/5 — Doesn’t work *2023-03-31* It never sends a verification code and their so called “online chat “ is not a chat it just sends them a message. So frustrating!! **Developer response:** We are sorry that you had this experience. We have since resolved this issue. Please email appsupport@nrsplus.com and they will be happy to assist with any further issues or questions. ### 2/5 — Registering is impossible *2025-04-07* I tried to register and verify my phone number, but it never sent me the SMS code. It kept saying that there was a problem sending the code and to verify my phone number. Yet I have had this phone number for 20 years. I think I would know whether or not the number is good or not. **Developer response:** We are sorry you had a difficult time registering for an account. We have now resolved this issue. Please email BLSupport@nrsplus.com if you have any further issues. ### 2/5 — Nonworking app *2023-08-29* This app doesn’t work I can’t register bc it won’t send me a code **Developer response:** We are sorry that you had this experience. We have since resolved this issue. Please email appsupport@nrsplus.com and they will be happy to assist with any further issues or questions. ## Most praised reviews (6 highest-rated) ### 5/5 — Area 51 *2026-01-07* I love this place everyone is friendly and nice and helps me everytime I come here I highly recommend 👍🏾 ### 5/5 — Retail Account Manager *2020-05-01* Great easy fast shopping experience In this difficult time of coved-19 most helpful! **Developer response:** Thanks for using our app! We're glad the App helped you order food during the pandemic from the safety of your home. ### 5/5 — Easy to shop *2019-07-31* Great easy to use app **Developer response:** Thanks for using our app! We're glad you are having an easy time using it. ### 4/5 — App is not working *2022-09-21* I’m business owner aap is not working customers can’t find the my store on the aap pleas reply what I should do **Developer response:** Please email appsupport@nrsplus.com and they will assist with getting your store listed again. We look forward to quickly resolving your issue. ### 3/5 — I can’t get past the enter phone number *2023-03-16* I had the app and loved it. Had to uninstall it and reinstall it on my phone due to new phone and now I can’t get past the enter phone number. I can enter the number but can’t get to the point where I hit submit. It won’t allow me to do anything once I put in my number. Work at tobacco store and other customers have complained about the same issue. **Developer response:** Please email appsupport@nrsplus.com and they will assist with getting your account up and running. We look forward to quickly resolving your issue. ### 3/5 — I can’t get past the enter phone number *2022-12-09, version 1.14.35* I had the app and loved it. Had to uninstall it and reinstall it on my phone due to new phone and now I can’t get past the enter phone number. I can enter the number but can’t get to the point where I hit submit. It won’t allow me to do anything once I put in my number. Work at tobacco store and other customers have complained about the same issue. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*