# Boston Herald — user reviews > 71 indexed App Store user reviews of Boston Herald by MediaNews Group, rated 4.70/5 from 917 ratings. - Source: https://appshunter.io/ios/app/boston-herald/id1471216824/reviews - App overview in markdown: https://appshunter.io/ios/app/boston-herald/id1471216824.md - Rating breakdown: 5★ 750 · 4★ 98 · 3★ 31 · 2★ 12 · 1★ 26 ## What do users think of Boston Herald? Overall sentiment: negative **Pros** - 👍 Decent site - 👍 Great sports coverage - 👍 Informative and balanced news **Cons** - 🐛 Buggy and frustrating app - 🔍 Poor navigation and user experience - 💰 Paywall for content - 🔍 Outdated and cluttered layout - 🔍 Small font size - 🐛 Repeated articles and sections **Commonly reported bugs** - Login issues - Frequent crashes and freezes - Compatibility problems with older devices **Most requested features** - Dark mode option - Improved navigation and organization - Ability to customize font size ## Newest reviews (15 of 71) ### 3/5 — DARK MODE PLEASE *2025-04-08* This is much needed ### 2/5 — Buggy and frustrating *2024-05-11* This app is terrible. It’s plagued by pop up video ads and signs you out all the time. Then won’t let you sign back in. Read the New York Post instead. The herald is a joke ### 2/5 — Terrible user experience *2023-09-19, version 7.6.3* App just repeats headlines over and over. Stale days-old articles. ### 2/5 — So hard to use and feels old *2023-07-04, version 7.6.3* Doesn’t open on front news page of the paper. Repeats sections and stories. Hard to navigate between articles and sections. Needs a massive update. ### 1/5 — Archaic technology *2022-10-27* In 2022 you should be able to swipe to the next article. instead the user must use a back button that rarely works. Make the default screen the news page. Currently the user has to navigate back and forth to different subsections or select news from the menu. The content is mediocre at best. Save your money. ### 1/5 — Tabloid format *2022-08-20, version 7.6.3* The new site does not allow seeing the tabloid view which is what I want to read. The new format is not very welcoming. Need to have the format that we would see at the newsstand. ### 1/5 — What an awful site *2022-06-24* Have had a paid digital subscription, but get directed to a page selling subscriptions. Choose log in alternative if you have an account, log in and with great fanfare get sent back to the buy a subscription page! Must be the Herald’s version of build back better! ### 1/5 — Boston herald *2022-06-05, version 7.6.3* The app is a joke, don't waste your money, minimal info and hours behind on breaking news ### 1/5 — What is this *2022-06-03, version 7.6.3* The app is terrible what am I missing? They think this is good? I’m mad I paid a buck! ### 1/5 — Shame! *2022-02-25, version 7.6.3* Shame on BH for making us now pay to see routine news. Goodbye and good riddance! ### 1/5 — Awful *2021-12-16, version 7.6.1* I used to be able to read the digital paper page by page. Now can only get selections as chosen by someone else and miss some things. ### 1/5 — App doesn’t work *2021-10-16, version 7.6.0* To whoever controls this App, it doesn’t work ### 1/5 — Terrible *2021-08-15, version 7.6.0* Will be canceling my subscription after the trial. The app does not filter sections of the paper properly, forgets where I scrolled to after clicking on a story, and does not prioritize the display the current days news. Not a chance I’m paying $11.99/mon when I can get the Globe for 1/10th that for six months with the trial. Canceled and uninstalled, good day. ### 1/5 — Poor Herald *2021-08-13, version 7.6.0* If you use the app you can expect it NOT to connect to it’s server 50% of the time. The rest of the time it’s painfully slow and poorly organized. ### 1/5 — Great way to lose viewers.. Deleting *2021-07-27, version 7.6.0* They want you to pay for everything that you read. Most of the same articles or stories are available on Fox News or NECN for free why would I pay the Herald. Paid subscription required ## Most critical reviews (10 lowest-rated) ### 1/5 — Videos? *2026-07-14* Many articles refer to videos that the Herald has obtained, but there are no links ever provided nor any embedded videos. Is this something that can be improved? ### 1/5 — Promo *2025-03-27* Signed up for promotional trial for $1. However, I never received but a few days of digital paper. **Developer response:** I am sorry to hear that you are having trouble accessing your subscription through our mobile app. For Help, please go to the settings menu in the app, found under the gear icon and scroll down to the Support section. You will find several links that may be helpful, and you can email our support team directly using the Get Login Help option. This option allows you to email our technical support team directly, who can assist with your subscription. ### 1/5 — Update *2024-08-14* Sorry but I don’t really like the update. I have read the Herald for years but I’m not sure I’ll continue. ### 1/5 — Update *2024-08-09* Sorry but I don’t really like the update. I have read the Herald for years but I’m not sure I’ll continue. ### 1/5 — Abysmal *2023-10-27, version 7.6.3* As others have said, the product is amateurish & seemingly without oversight. Been this way for years so presuming they don’t care. Will cancel subscription. ### 1/5 — EXTREMELY POOR QUALITY *2023-08-10* Not even worth the price of a subscription. No front page, articles scattered around. Even worse set-up than the printed version of the paper. I signed-up for the digital version because I couldn’t always get a printed version, and I’m only 25 miles from Boston. How amazing that a once Great newspaper has declined so quickly!!!! ### 1/5 — rubbish app and rubbish paper *2023-01-30, version 7.6.3* I don't know which is more amateurish--the app or the paper. I got a 6-month subscription for $1.82 and overpaid by $1.81. ### 1/5 — Horrible app *2022-12-04, version 7.6.3* No login button so I can’t log in to my account. “Restore subscription” button can’t find my subscription. I do have a subscription. Also, they have very few articles! ### 1/5 — Doesn’t work *2022-12-03, version 7.6.3* On the phone with the Boston Herald for 30 minutes trying to activate purchase. Works while on the phone. Doesn’t work the next day. ### 1/5 — Complete Disaster *2022-11-12, version 7.6.3* The November 2022 update completely destroyed this app. I have cancelled my Herald online subscription and will find another source for my Boston news. Whomever engineered that update should be immediately fired. HORRIBLE. ## Most praised reviews (10 highest-rated) ### 5/5 — Joe Dwinell *2024-12-19* We love Joes insight. Seeing both sides. The element missing in today’s journalist. ### 5/5 — Subscription *2024-08-15* I signed up for yearly subscription over a month ago, still have no access to the Herald !!!! 😬 ### 5/5 — Review *2024-04-17* Great overall of news and sports I even check my horoscope on the e edition I’ve read the herald for 65years and wouldn’t miss Howie Carrs articles each week being able to read it on my phone is the best keep up. The good job ### 5/5 — Herald Review *2024-04-10* I’ve been reading the Boston Herald’s for years. It has never disappointed me. ### 5/5 — Decent site. *2022-09-16* Well worth reading daily ### 5/5 — Works fine! *2020-05-07* The recent reviews made me hesitant to get an e subscription to the Herald. I have an old iPad (iOs 9). This loads quickly, pages change easily, resolution is fine. No complaints. ### 5/5 — New app *2020-04-06* Not very happy with it. Much more user friendly 2 improvements ago ### 5/5 — Boston Sports *2019-12-19, version 4.34.210049057* I like the sports coverage and follow the Boston teams while living in Scottsdale AZ. I am able to get the scores, trades and info on the Red Sox, Bruins, Celtics and Patriots. ### 5/5 — Great App *2019-09-24, version 4.33.530046012* Quick reads to stay informed at my fingertips. ### 5/5 — Boston Herald *2019-09-14, version 4.33.530046012* Good job Real news Doesn’t hide bias as news --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*