# Botmaker > Real-time customer service and sales automation platform for multiple channels. (iPhone/iPad app by BOTMAKER, INC..) - Source: https://appshunter.io/ios/app/botmaker/id1501891813 (this page in markdown: same URL + `.md`) - Developer: [BOTMAKER, INC.](https://appshunter.io/developer/1501891812) - Category: Productivity, Social Networking - Price: Free - Rating: 4.20/5 from 5 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 74 MB - Languages: English, Portuguese, Spanish - Released: 2020-04-13 - Data updated: 2026-07-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/botmaker/id1501891813/reviews.md ## What is Botmaker? Access all the conversations with your users and respond online anywhere, anytime. With the Botmaker App you will see the conversations with the bot and all live chats, with the ability to respond in real time. Your customer service agents will be able to respond directly from their smartphone. Now you can manage Botmaker from the palm of your hand. About Botmaker Founded in 2016, Botmaker is a sales and customer service automation platform. We are WhatsApp Official Solution Provider and Messenger Partner. With artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers needs and requests. Available Channels The Botmaker platform can be integrated with voice or text channels, such as: WhatsApp, Facebook Messenger, Web Sites, Twitter, Skype, SMS, Alexa, Google Assistant, Telegram, Google RCS and others. WhatsApp Official Solution Provider Botmaker is WhatsApp Official Solution Provider. ## Key features - Real-time chat response - Manage conversations - Multi-channel integration - Customer service automation - Sales automation ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/botmaker/id1501891813/reviews.md ### 3/5 — Podria mejorar *2026-01-16, version 1.28.7* Mi empresa la utiliza, pero no es muy dinámica. Los mensajes son dificiles de identificar cuando llegan ### 3/5 — App fechando ao fazer login *2024-08-28, version 1.20.6* Ao tentar fazer login com e-mail e senha, quando o app solicita a segunda senha da autenticação de dois fatores, o app fecha. ### 1/5 — No tengo acceso *2024-08-23, version 1.20.6* Acabo d e instalarlo y lo único que veo es “Solicite acceso a su administrador para empezar a usar la plataforma” 😱 ### 1/5 — Busca *2024-06-04, version 1.20.6* A busca de conversa pela web é muito ruim. Pelo App, não existe. ### 1/5 — la aplicación mobile mas basica que vi en mi vida *2023-12-04, version 1.19.3* ni siquiera podes buscar un chat ### 1/5 — No abre la app *2023-08-19, version 1.19.1* Pésimo! Llevo muchos días intentando abrir la app en iPhone y me dice que debo cambiar la clave porque está caducada, no deja cambiarla y tampoco abre. Desde soporte se demoraron mucho en responder y aún no se resuelve el tema. ### 1/5 — Paisagem *2022-05-05, version 1.4* QUAL A POSSIBILIDADE DE PODER VER O APP NA POSIÇÃO DE PAISAGEM, NO IPAD SERIA ESSENCIALLLLLLLLL ### 1/5 — 1 pequeno detalhe *2022-04-15, version 1.4* O aplicativo é ótimo porém na versão do iPad ele não vira para orientação paisagem quando vc vira o tablet, é uma coisa simples mais que faria toda diferença! ### 5/5 — Excelente *2022-03-23, version 1.4* Es muy útil para usar Botmaker desde el celular y atender conversaciones ### 2/5 — Actualicen la versión *2021-12-10, version 1.3* Brindar soporte actual al app ## Frequently asked questions about Botmaker ### What channels does Botmaker support? Botmaker supports a wide range of voice and text channels including WhatsApp, Facebook Messenger, websites, Twitter, Skype, SMS, Alexa, Google Assistant, Telegram, and Google RCS. ### Is Botmaker suitable for managing customer service? Yes, Botmaker is designed for customer service automation, allowing agents to respond to users in real-time from their smartphones and manage all conversations. ### How does Botmaker use AI and machine learning? The platform leverages artificial intelligence and machine learning to understand and anticipate customer needs and requests, enhancing the automation capabilities. ### What is Botmaker's rating and age appropriateness? Botmaker has a rating of 4.2 stars from 5 ratings and is suitable for users aged 4 and up. ### When was Botmaker last updated? The latest version, 1.29.0, was last updated on March 5, 2026. ### On which devices can I use Botmaker? Botmaker is available for iPhone, iPad, and iPod devices. ### Does Botmaker have ads? No, Botmaker does not contain advertisements. ### What are the key benefits of using Botmaker for sales? Botmaker assists in sales automation by allowing real-time interaction with potential customers across various channels, helping to understand and meet their needs. ## Version history (last 5 releases) ### 1.31.6 — 2026-07-24 Inactivity marker: new visual indicator in chats showing the current inactivity status based on your configuration Improved filter design, plus new filters added Added support for media and documents in chats Added reactions on messages and their display Added message notes in chats Improved design of queue and agent assignment Improved visual design of the in-chat options menu ### 1.30.43 — 2026-07-09 The audio recording issue has been resolved ### 1.30.39 — 2026-06-30 New Calling, Video Calling, and Contacts Feature ### 1.30.37 — 2026-06-22 New Calling, Video Calling, and Contacts Feature ### 1.29.3 — 2026-04-26 Fix for display and file download. ## Apps similar to Botmaker | App | Rating | Price | Category | | --- | --- | --- | --- | | [Elofy](https://appshunter.io/ios/app/elofy/id1493424299) | — | Free | Productivity | | [Zenvia Converter](https://appshunter.io/ios/app/zenvia-converter/id1118545045) | 4.6 (29) | Free | Productivity | | [CV CRM: Corretor](https://appshunter.io/ios/app/cv-crm-corretor/id6741483814) | — | Free | Productivity | | [Digi Agro Sicredi](https://appshunter.io/ios/app/digi-agro-sicredi/id1559735889) | — | Free | Productivity | | [Trilogo 2.0](https://appshunter.io/ios/app/trilogo-20/id1642067839) | 5.0 (5) | Free | Productivity | | [Blip Desk](https://appshunter.io/ios/app/blip-desk/id1629967058) | 5.0 (1) | Free | Productivity | ## Related topics [botmaker](https://appshunter.io/ios/topics/botmaker) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*