# Boudin Bakery - Order, Rewards — user reviews > 76 indexed App Store user reviews of Boudin Bakery by Paytronix Systems Inc, rated 3.60/5 from 153 ratings. - Source: https://appshunter.io/ios/app/boudin-bakery-order-rewards/id510168686/reviews - App overview in markdown: https://appshunter.io/ios/app/boudin-bakery-order-rewards/id510168686.md - Rating breakdown: 5★ 79 · 4★ 21 · 3★ 9 · 2★ 8 · 1★ 36 ## Newest reviews (13 of 76) ### 2/5 — No Apple Pay? *2025-06-30, version 24.12.2024090901* App is easy. No Apple Pay though. ### 2/5 — Non intuitive cumbersome app *2024-12-22, version 24.12.2024090901* The app is not at all intuitive. The button says “buy now” when it means “add to basket”. There is also no way to update payment methods w/o having an order in place. Add to that, if you’ve started an order there is no way to add rewards. Please fix this and make it more user friendly. ### 4/5 — Best sourdough anywhere *2024-09-27, version 24.12.2024090901* I love fresh sourdough that I get at Boudin. My favorite sandwich is the BLTA (BLT with Avocado). The sourdough toasts up super crunchy. I tried an over priced cookie and found it just ok. Save you dessert cravings Fr somewhere else. ### 3/5 — Easy ordering except *2024-03-30, version 23.9.2023050801* Adding items to your cart is straightforward, but the payment process is cumbersome. The site lacks Apple Pay support and prohibits pasting credit card numbers. ### 4/5 — Cannot redeem rewards in the app *2023-11-06, version 23.9.2023050801* The app works well would just like for the ability to redeem rewards, it always says it’s not able to do it even when i have rewards available. ### 4/5 — Boudin online order *2023-10-23, version 23.9.2023050801* Order took over an hour & a half to be delivered. Soup was cold & bland. Terribly disappointed. ### 3/5 — Did not receive two items ordered *2023-09-27, version 23.9.2023050801* My first time using app and ever visiting Boudin. Did not receive two of the items that I ordered. I called the store and left a VM and also wrote them through their app. I have never heard from them to rectify the situation. Too bad because the food that I did receive was very good but I’m not willing to be paying for things and not receive them. Bad first impression Boudin. ### 1/5 — App won’t open on iPhone *2023-05-03, version 22.14.2022082601* After updating to IOS 16.4.1 (a) app will not open at all on iPhone X. Tried reinstalling and still won’t open. Please fix that issue. ### 1/5 — App does not load at all since iOS update *2023-04-30, version 22.14.2022082601* The app stopped working since the iOS update a few months ago. Once u open the app it pops up on screen and went away almost immediately. Latest app update as 7 months ago. Can the tech team look into this? Very annoying as I have to go to the webpage to look up everything now. ### 1/5 — App, Schmapp - Order is Always Wrong *2023-01-18, version 22.14.2022082601* Honestly, the app could be tremendous but it would not matter when the employees always screw up the order. I have had to remind them that a sourdough roll comes with salad on many occasions. The final straw was the zero chicken on a chicken Caesar salad. I’ll go to Panera. ### 1/5 — Busted *2023-01-14, version 22.14.2022082601* The menu loads categories, but when you select a category it falls apart. Clearly broken. ### 1/5 — Disappointed *2022-07-12, version 21.54.2021092301* I ordered two orders yesterday and was disappointed with both my orders my Cesar salad with chicken is alway my go to, chicken was extremely fatty. I was given ranch dressing instead of Cesar dressing, I wasn’t given a roll that is included. Both salads I got lettuce was brown and come to find out my credit card was charged twice for my first order. ### 1/5 — Trash app *2021-12-10, version 21.54.2021092301* App will allow you to put in an order and payment information just to say “the data couldn’t be read because it isn’t in the correct format”…um ok. You can’t order food from the app as advertised. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless app! *2025-11-15, version 25.12.2025082801* Menus are NOT the same as their website…just 1-2 selections for sandwiches, melts, etc (except salads, those they have several choices). Don’t bother with this one. I downloaded today and now deleting it! ### 1/5 — 3 fixes *2025-09-01, version 24.12.2024090901* It would be better if I could see the person’s name with the sandwich when ordering online. It would be better if I could look up a past order and edit it to create a new order, rather than entering all the information again. It would be better if on a past order, when one thing is out of stock, it doesn’t prevent me from being able to order the rest of the whole order. ### 1/5 — Amateur hour *2025-05-14, version 24.12.2024090901* This app feels like it was built by an offshore team that’s never used an app to order food before. Maybe pay your developers a living wage so they can get fast food delivered via their phone from time to time. ### 1/5 — Service fee to order *2025-03-17, version 24.12.2024090901* I won’t order from here because of service fee. My combo is already $15 no reason to keep adding fees and surcharges. ### 1/5 — App won't let me login or create new account *2024-12-30, version 24.12.2024090901* Months later, still the same: Got a new phone and the app won't let me login. When I try to reset my password, it says I can't. When I try to create a new account, it says the email is used. When I try to contact someone, they ignore me. I guess they just don't want my business. I'm happy to oblige. ### 1/5 — Horrible app *2024-08-10, version 24.6.2024051004* The app is clunky and outdated. I can not associate a recent purchase from my receipt with this app. I ordered at the kiosk, and it didn’t recognize my account through my phone number. It also required my email address, which is ridiculous when only a phone number should be needed. So I printed the receipt, thinking I could associate it with the app to earn points. I discovered this isn’t possible. Terrible user experience. ### 1/5 — App won't let me login or create new account *2024-04-17* Got a new phone and the app won't let me login. When I try to reset my password, it says I can't. When I try to create a new account, it says the email is used. When I try to contact someone, they ignore me. I guess they just don't want my business. I'm happy to oblige. ### 1/5 — Can't login, no one will help *2024-01-28* Got a new phone and the app won't let me login. Won't let me request a new password. And won't let me create a new account. No one will help when I email from their own site to request help. They've just lost my business. ### 1/5 — Won't let me login *2024-01-25* New phone, trying to login. Password doesn't work so I do the Forgot password. App says my email is invalid. So I try to create a new account. App says my email already has an account. Apparently Boudin doesn't want me using their app. Or as a customer. ### 1/5 — Launch crash *2023-11-08, version 23.9.2023050801* Not sure what happened here but I’m getting a launch crash. Even after deleting and reinstalling it’s crashing immediately. ## Most praised reviews (10 highest-rated) ### 5/5 — Fresh ingredients good value and fast service *2025-10-08, version 25.12.2025082801* One of my favorite places to go is if I need bread or something to bite into for a sandwich or pizza. Everything is great at this location. The staff at all levels are just amazing. ### 5/5 — Exceptional *2025-04-10, version 24.12.2024090901* Just finished eating the Cobb salad from the Fremont Ca store. Ordered on line and pu in store. Also got the pepperoni sausage pizza. Everything was outstanding. One of the best salads I’ve had. Pizza was terrific too. Very impressed. Will definitely go back ### 5/5 — Exceptional Service- Vacaville *2024-11-01, version 24.12.2024090901* The Vacaville store was amazing. I was an hour late for a pickup and Malia offered a solution that I didn’t expect. I really appreciate her care and concern about our health safety as customers. It’s not often you see great customer care and it’s not often that I write reviews..but I had to in this case..feeling well cared for. Great job Vacaville, Boudin for having associates that look out for your customers like Malia! You have a long time customer now because of her service!! Thank you Malia for your care and doing what was right and not settling with what was easy!! ### 5/5 — Almost perfect *2024-09-29, version 24.12.2024090901* This app works well for me. I even had them make a change to it because their patty melts did not have an option to withhold onions. They fixed that issue pretty quickly and made me happy. I haven’t been able to figure out where your favorite orders that I have saved go though so it’s not as intuitive as I would like. Also I would like to see an Apple Pay option added to the app. Other than that it’s pretty good and a fast way to order and pickup food. The delivery part is a little off though as it always defaults to handing the order to someone and there is no way to change this. ### 5/5 — App worked smoothly and easily *2022-11-25, version 22.14.2022082601* 5 stars for the app itself but their employee’s service left much to be desired. When we arrived at the requested time the next day for pick up, they could not find my order! After showing them my receipt, they said it was not ready and come back in 30 minutes! No apologies … NOTHING! Don’t bother to call them on the phone either - I left a message on their answering machine and NOBODY called me back so I ordered through the app instead. ### 5/5 — Join the REWARDS program and get FREE bread every month *2021-12-30, version 21.54.2021092301* With a purchase ### 5/5 — So delicious *2021-12-13, version 21.54.2021092301* Boudin’s has the best clam chowder bread bowl. I could eat it every day! ### 5/5 — Irvine Amazing! *2021-06-20, version 20.26.2020042301* Boudin in Orange County kills it in my opinion. I order from the Irvine location at least once a week and always impressed with how fast they make my meal with quality ingredients. I also tend to pick up a fresh loaf of bread to have for the week. This app works super smoothly and is a real blessing during busy work days. Thanks for what you do! ### 5/5 — The app is so worth it *2020-11-23, version 20.26.2020042301* If your in line, it would be best to sit down and wait while standing in a 40 min line. Beat to order on line for pick up or DoorDash ### 5/5 — Sending San Francisco to New York *2019-11-11, version 18.40.2019010901* I just ordered Clam Chowder and Bread Bowls for my parents as a gift on the app. Very easy process. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*