# Boulevard Duo — Seamless check in and payments > Client check-in, digital forms, and contactless payment processing for businesses. (iPhone/iPad app by Boulevard Labs Inc..) - Source: https://appshunter.io/ios/app/boulevard-duo/id1576277785 (this page in markdown: same URL + `.md`) - Developer: [Boulevard Labs Inc.](https://appshunter.io/developer/1164709520) - Category: Business - Price: Free - Rating: 2.20/5 from 32 App Store ratings · 11 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 33 MB - Languages: American English - Released: 2021-07-23 - Data updated: 2026-08-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/boulevard-duo/id1576277785/reviews.md ## What is Boulevard Duo? Do more with Duo. This app pairs with your Boulevard Duo smart card reader and Boulevard dashboard to provide the best possible client experience—before and after their appointment. CHECK IN CLIENTS Use the Boulevard Duo app to welcome and check in clients, collect necessary appointment information, and let your staff know they’ve arrived. ENABLE WALK-INS Front desk busy? Now you can quickly and easily accept walk-ins and gather their personal information without lifting a finger. COLLECT DIGITAL FORMS No more paper clipboards. Create custom digital forms and use your iPad to gather all the information your staff needs to perform their best. Keep all their information on file for future appointments. ACCEPT PAYMENTS & GRATUITY Offer your clients flexible, contactless payment options like Apple Pay and Google Pay. Securely process payments with EMV technology. And discreetly accept gratuity right within the Boulevard Duo app. This app requires a Boulevard account. ## Key features - Client check-in - Walk-in management - Digital form collection - Contactless payments - Gratuity acceptance - Smart card reader integration ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/boulevard-duo/id1576277785/reviews.md ### 1/5 — I regret blvd *2026-07-07* I’m so sick of the constant issues on their apps ### 1/5 — Not worth the expense *2026-06-06* Honestly we have had this system for a few years…. For $600 a month it shouldn’t constantly disconnect . It’s soooo frustrating when you have a line of people to check out ### 1/5 — CONSTANT Issues, horrible support *2026-02-20* This system worked well for about a year. Around the October or November timeframe it started getting glitchy. Payments wouldn’t work right, the iPad wouldn’t link up with the duo or computer. It’s super embarrassing to make clients wait. Then you reach out for support and it takes them 15 minutes or longer to get in touch, all the while you have to keep moving and seeing clients so you never get to connect in a timely manner to fix things. Then they make it seem like it’s YOUR issue. Update the firmware, disconnect everything and re install blah blah blah. Well I am tired of doing that EVERY DAY!! To top it all off, their entire system crashed twice in 2 weeks leaving us stranded unable to check clients out or even access the schedule or write or read notes. PATHETIC, UNPROFESSIONAL and I am going to be cancelling my service and blocking my business credit card, I don’t care if there is a contract (they auto renew you at the end of your contract, very sneaky), if you can’t provide the service I pay for, you don’t get my money. ### 1/5 — Constant issues *2026-01-20* I have had so many issues with this system since starting it in October. For the cost, this should be the smoothest running program out there but instead I’m currently having to relinquish the iPad to the computer. There are times when payments don’t go through and I have to restart the iPad, making my clients wait to try the payment again. Looking forward to ending this subscription in 9 months when the contract is up. Square never gave me these issues. ### 1/5 — Horrible *2026-01-16* This app and terminal/POS are the worst I have ever used. If I knew it was this bad, I would have NEVER signed up with boulevard. Everyday is a headache trying to troubleshoot this app and terminal ### 1/5 — Looks good but functionality and support lack *2025-05-13* Was told migration from A/R would be easy and things would work good. But it has been nothing but a nightmare. Their inventory system lacks and is not good for people using medications and needing to track inventory. I have given them suggestions such as allowing us to input decimals for quantities but they don’t listen. I am on with their support at least a few times a week still trying to get things working which is just a waste of hours on end. Things that should be a quick fix takes hours because they are slow at responding and don’t listen well. I could keep going on with issues. If you want to know more feel free to reach out to me and I will share my book of issues. ### 5/5 — Works great and easy to learn *2025-01-17* I’ve had Boulevard with the duo for about a year and a half. It’s easy and I haven’t had any problems ### 1/5 — Bad *2024-10-15* Very bad app for check in. Easy to duplicate profile. Difficult to check in. First name and last name is confused. ### 1/5 — Constant Problems! *2023-11-30* We recently got this checkout device and it has given us nothing but problems!! ### 1/5 — The worst *2023-01-20* This is the worst piece of equipment I’ve ever used. Can’t wait to dump it and go back to something that actually works! ## Frequently asked questions about Boulevard Duo ### What is Boulevard Duo? Boulevard Duo is a business application designed to enhance client experience by facilitating check-ins, collecting digital forms, and processing payments. It pairs with a Boulevard Duo smart card reader and dashboard. ### How does Boulevard Duo handle payments? Boulevard Duo allows businesses to accept flexible, contactless payments, including Apple Pay and Google Pay, with secure EMV technology. It also enables discreet gratuity acceptance directly within the app. ### Can I create custom forms with Boulevard Duo? Yes, you can create custom digital forms using Boulevard Duo. This eliminates the need for paper clipboards and allows you to gather all necessary client information digitally for future reference. ### What devices is Boulevard Duo compatible with? Boulevard Duo is currently supported on iPads. It requires a Boulevard account to function. ### How often is Boulevard Duo updated? The latest version of Boulevard Duo is 1.725.800, last updated on March 17, 2026. Updates aim to improve functionality and user experience. ### What is the user rating for Boulevard Duo? Boulevard Duo has a rating of 2.2 stars based on 30 ratings. This suggests that while the app offers useful features, there may be areas for improvement based on user feedback. ### Does Boulevard Duo have ads? No, Boulevard Duo does not contain advertisements. The app is free to download and use, focusing on providing a seamless business operation experience. ### Is Boulevard Duo suitable for all business types? Boulevard Duo is best suited for businesses that have clients and appointments, and can benefit from digital check-ins, form collection, and contactless payment processing. Its integration with a smart card reader makes it ideal for service-based industries. ## Version history (last 5 releases) ### 1.791.873 — 2026-07-28 General improvements and bug fixes. ### 1.785.867 — 2026-07-16 General improvements and bug fixes. ### 1.782.863 — 2026-07-10 General improvements and bug fixes ### 1.776.856 — 2026-07-07 General improvements and bug fixes ### 1.776.855 — 2026-07-06 Bug fixes and performance improvements ## Apps similar to Boulevard Duo | App | Rating | Price | Category | | --- | --- | --- | --- | | [better connect](https://appshunter.io/ios/app/better-connect/id6654483467) | — | Free | Business | | [Vagaro Check-In](https://appshunter.io/ios/app/vagaro-check-in/id1287930977) | 1.8 (8) | Free | Business | | [Vish 2.0](https://appshunter.io/ios/app/vish-20/id6443605755) | 4.5 (8) | Free | Business | | [VLX (Visualogyx)](https://appshunter.io/ios/app/vlx-visualogyx/id1292658746) | 4.6 (62) | Free | Business | | [Aesthetic Next 7.0](https://appshunter.io/ios/app/aesthetic-next-70/id1583292405) | 5.0 (5) | Free | Business | | [PatientNow Essentials](https://appshunter.io/ios/app/patientnow-essentials/id6475698078) | — | Free | Business | ## More apps by Boulevard Labs Inc. - [Boulevard Professional](https://appshunter.io/ios/app/boulevard-professional/id1171157037) All apps by Boulevard Labs Inc.: https://appshunter.io/developer/1164709520 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*