# Boundless — user reviews > 329 indexed App Store user reviews of Boundless by BAKER n TAYLOR CORPORATION, rated 4.37/5 from 18,192 ratings. - Source: https://appshunter.io/ios/app/boundless/id6449712082/reviews - App overview in markdown: https://appshunter.io/ios/app/boundless/id6449712082.md - Rating breakdown: 5★ 12,237 · 4★ 1,871 · 3★ 782 · 2★ 556 · 1★ 1,432 ## What do users think of Boundless? Overall sentiment: mixed **Pros** - 🚀 Fast access to books - 👍 Intuitive and easy to navigate - 🔒 Separate profiles for kids and adults - 🎨 Customizable reading experience - 📚 Wide selection of content - 🎯 Helpful reading goals and progress tracking **Cons** - 🐛 Frequent freezing and crashes - ⏱️ Slow loading times - 🔍 Difficulty finding and accessing books - 📱 Incompatible with some devices - 🔌 Requires internet connection for offline use - 🤔 Confusing profile and navigation system **Commonly reported bugs** - Books disappearing from user's shelf - Inability to return or renew books - Inconsistent behavior when switching between profiles - Audiobook playback issues **Most requested features** - Improved page turning and navigation controls - Ability to adjust margins and font settings - Offline access to downloaded content - Better integration with other reading apps - More detailed progress tracking and analytics ## Newest reviews (16 of 329) ### 3/5 — It doesn’t work *2026-07-07, version 1.3.18* I cant really rate this but i just put three stars because it doesnt know what library im talking about i put the name but all it shows is a university library and I clicked on it and it said i had to put a password for it 😞 ### 1/5 — Disappointed *2026-01-26, version 1.3.11* This app is terrible. Cannot move from chosen library to sign in. I give up! ### 2/5 — Disgruntled *2026-01-22, version 1.3.11* Boundless won’t let me turn the page in the book I’m reading on both my iPad and my android phone. This is the second time I’m reporting the same issue. ### 2/5 — Checkout issues *2026-01-19, version 1.3.11* I can’t checkout a book even though I have zero books checked out ### 1/5 — Keeps getting stuck *2025-12-29, version 1.3.11* It used to work ok, but now it just gets stuck and does not show me my checked out books, does not let me check out more, and does not show my wishlist. ### 3/5 — Boundless review *2025-12-28, version 1.3.11* App regularly logs me out of my account requiring me to find my library and add my library card details every month. User interface isn’t super intuitive and searching for specific genres takes a few extra steps than I think it should. ### 1/5 — Non functional *2025-12-26, version 1.3.11* I used this app for years, but in the last few months, the app has stopped working. You can’t hold books, check books out, or listen to them. I’ve tried everything. ### 4/5 — Review *2025-12-26, version 1.3.11* I really like it. It is easy to link it to your library account and find books for you. But I wish it was easier to find audiobooks. but sometimes it’s glitchy ### 2/5 — It worked until it didn’t *2025-12-23, version 1.3.11* I was so excited to see the partnership between our state library and our county library accessible through this app. The app worked great for a little over half the book. Then it didn’t. Under the books checked out tab I can see the number one, but when you click on it, it just circles and circles and doesn’t load. I have deleted and reinstalled the app multiple times to no avail. I just wish that this app worked and I could finish reading the book as I am left on a cliffhanger. Very frustrating. ### 1/5 — Does not work *2025-12-22, version 1.3.11* I haven’t been able to checkout any books since October. Called multiple times, deleted and reloaded the app but it didn’t make any difference. Very disappointed. ### 1/5 — Does Not Work *2025-12-20, version 1.3.11* This App has never been much to write home about. Now it won’t even launch. Just gives a message to try again. I’ll wait a day and then just delete it and move on to something better. ### 3/5 — Limits checkout *2025-12-04, version 1.3.11* I have difficulty checking out some books. It won’t allow me to check out certain books. I have tried multiple times. It also freezes up and this time I couldn’t get it to work at all ### 1/5 — Boundless? Should be called Useless *2025-12-01, version 1.3.11* App does not work. Tap play and nothing happens. Your tax dollars at work. ### 1/5 — Selection & use meh *2025-11-29, version 1.3.11* I love digital books & the length they stretch in addition to real books but this app not being able to work with Kindle is incredibly tough. I read on my kindle for a variety of reasons which makes this app basically obsolete to me. ### 1/5 — I can’t even check out books with this app *2025-11-29, version 1.3.11* When I first downloaded the app, it seemed to work fine. I had ready access to the vast collection. After an update, every time I try to check out a title, I get an error message stating that the action can’t be completed and to try again. No matter how many times I attempt it, I have not been able to read any books using the appl ### 4/5 — 4 stars *2025-11-28, version 1.3.11* It was slow to download the. Books but other than the slowness it is amzballs ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage product *2026-08-09, version 1.3.18* Horrible product. Keeps crashing. No good selection of books. I’m just going to use hoopla or overdrive ### 1/5 — Search doesn’t work *2026-07-17, version 1.3.18* Can’t find anything on the app. The library advertises Boundless but I can find it on the app ### 1/5 — What Cities are Connected to this App? *2026-06-14, version 1.3.18* I downloaded the app. I searched Cleveland, Cleveland Public Library, 44106 and Shaker Heights. The app couldn’t find a library for me. I’ll stick with Libby and Hoopla. ### 1/5 — Frustrated *2026-05-18, version 1.3.18* First, the app on my android phone won’t open the book I’m reading. Next the app signed me out , then can’t find the library I’ve been using all along. NOW, the app is doing the exact same thing on my iPad mini right in the middle of my reading a book. I’ve already sent an email on the problem with my phone and no response in over a month. Disgruntled and frustrated. ### 1/5 — Failure *2026-04-05, version 1.3.11* Fails to check out. Asks for a return when none is checked out! ### 1/5 — Crashes Upon Opening *2026-03-13, version 1.3.11* The app opens then immediately crashes. ### 1/5 — I deleted the app *2026-02-25, version 1.3.11* I sent an email to tell me I deleted the app since over 10 days you made no info and that's a waste of my time ### 1/5 — Not a “Premium digital library app” *2026-02-24, version 1.3.11* Trying to use this app and it does not work. I open it, using my iPad in landscape orientation and the app is shrunk down to open in portrait mode. Really? Then it asks me to enter information pertaining to my library, providing a search box. However I am unable to enter any text into the text box. So the app is totally worthless. ### 1/5 — Better Off Using a Different Platform *2026-02-05, version 1.3.11* This app has so many bugs. Once you log in, which you have to redo every time, you can search a book, but trying to click on it to see more? Good luck. “Your session has expired” when you haven’t even been in for a minute. Forgot your pin that you never set, answer the security question, that never pops up. ### 1/5 — Fix IT!!! *2026-01-27, version 1.3.11* I downloaded this app because I saw a flyer at my local library. Got it and as soon as I opened the app, immediately noticed a glitch when I search up my library it doesn’t allow me to click elsewhere and just stays in that screen. Like hello??? Is this thing on??? Useless app doesnt even work!!!! If I could rate it 0 I would ## Most praised reviews (10 highest-rated) ### 5/5 — Love the app *2026-07-31, version 1.3.18* I love using this app. Intuitive and easy to use. I have been using this for a couple of years now. And I love the fitbit style features where I can challenge myself to read more. ### 5/5 — Best app for books! *2026-06-12, version 1.3.18* This is an amazing app that provides books to read for anyone that has a library card. In my opinion is better than Libby because you can find a lot of books available when in Libby you have to wait months to get them. The app is totally free, which is a great deal now a days, since many times I do not have money to buy the books, but with this app I am able to enjoy and fall in love with all this books! ### 5/5 — Is it really over. *2025-12-13, version 1.3.11* I’ve tried borrowing some books and just learned that they are shutting down so now I have not much book sites to go now. ### 5/5 — Sorry to see you go *2025-12-01, version 1.3.11* Great app- thanks for all the books ### 5/5 — Keep boundles plese *2025-11-18, version 1.3.11* Ive been using boulders and axis 360 since when i was a kid and its such a good site because it not over trafficed like libby so i can actually checkout books i want and not have to wait forever please keep this ### 5/5 — I love this app *2025-11-12, version 1.3.11* This is convenient if I don’t. Want to go to library i still have access to books that I want to read I love it ### 5/5 — Works great *2025-10-28, version 1.3.11* I find that Boundless works so much easier than Libby. I prefer it to Libby. ### 5/5 — Love Boundless *2025-10-17, version 1.3.11* Love access to all the books and shorter wait times compared to Libby! #lovemylibrary #loveboundless ### 5/5 — iOS *2025-10-16, version 1.3.11* I’ve been trying to install on my iPhone but the app is wonky. ### 5/5 — Best audio book app *2025-10-08, version 1.3.11* I use this app all the time it’s free and has almost every book --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*