# Bowflex® Max Trainer® — user reviews > 50 indexed App Store user reviews of Bowflex® Max Trainer® by Nautilus, Inc., rated 2.10/5 from 150 ratings. - Source: https://appshunter.io/ios/app/bowflex-max-trainer/id1066433013/reviews - App overview in markdown: https://appshunter.io/ios/app/bowflex-max-trainer/id1066433013.md - Rating breakdown: 5★ 20 · 4★ 12 · 3★ 14 · 2★ 16 · 1★ 88 ## Newest reviews (16 of 50) ### 2/5 — Not properly synching with Apple Health when using watch. *2021-12-29, version 3.0.4* This app was fine until I got an Apple Watch. Now I want my workouts to sync and not duplicate/overlap. Other apps handle this just fine. It seems the time that the app records for the workout is out of sync with the phone/watch. So Apple Heath thinks it’s a different workout than the one the watch recorded. Pretty annoying. I don’t see any way to fix the time issue. You can see in Apple Health that the Max Trainer app is recording the wrong time not the watch. ### 3/5 — Please update the app. Thank you. *2021-03-17, version 3.0.4* Looks terrible on iPhone mini 12. ### 1/5 — Broken *2020-04-18, version 3.0.4* After a month of use my M6 suddenly stopped working. The console screen says update required. I did not realize you needed to connect to the app to update. I also didn’t realize you can’t reset the console because it is stuck on update. Since I can’t get to the welcome screen to connect to my phone I am stuck with a machine that does not work. USELESS ### 3/5 — Weird timeline *2020-04-15, version 3.0.4* I just completed an hour long workout today on April 14th 2020 but it says in my journal that today is December 12th 2019. Haven’t used the app in awhile so I just updated it but it’s weird it’s doing this right after an update. ### 3/5 — Your not alone *2020-02-22, version 3.0.4* The app was saving all my workouts after the machine was completed and lights were off on the display. But currently app is not going beyond the imaged the machine. Frustrating! But still using it! 3 years and going strong due to the wide range of programs hit 150 calories today on lvl 12,did the 21 min routine other numbers are sadly forgotten due to software glitch! ### 2/5 — Very BASIC *2020-02-12, version 3.0.4* Very basic app with very little motivating. Basically it’s more of a tracker to what you did and when. I wouldn’t mind a paid app if it offered more challenges and awards but for free your getting basically that a free BASIC app ### 1/5 — Can’t sync, inaccurate data reports *2020-02-12, version 3.0.4* Worked for 3 years and all of a sudden it won’t sync, but says it has. Says I have burned 5,000 calories in a workout (clearly not true). So frustrating. ### 2/5 — This App no longer syncs with Apple health *2020-01-06, version 3.0.4* When I first downloaded the app, it's seem to work fine. Just recently noticed it no longer syncs with Apple health ### 2/5 — It’s ok...but unstable. *2019-11-15, version 3.0.4* It doesn’t have many features. I’d like there to be motivational videos to go along with the programs. (Perhaps, give tips on how to maximize the workouts?) But my biggest disappointment is the app crashes on me constantly. I open the app to save my workout, it closes out. It’s hard and takes forever to save a workout without it constantly closing itself out.... I’ve even tried uninstalling then reinstalling. My phone is up to date with updates. No idea what else to do to make it work.... ### 1/5 — It has been over a year since the last update! *2019-09-24, version 3.0.4* It has been over a year since Bowflex updated the application. Bowflex indicated connection with the health app was in the works as well as promises for updates. I’m very disappointed that this seems to be a dead app especially since I spent extra to upgrade my Bowflex Max Trainer to interact with this app. ### 3/5 — Won’t connect *2019-07-12, version 3.0.4* I can not get this app to sync with the health app. Every time I open the Max Trainer app it tells me to go into settings, privacy then health and when I do this, there is nothing there to turn on or off. ### 1/5 — No updates in over a year?? *2019-07-06, version 3.0.4* Bowflex, when will you be issuing a new app update? It’s so poorly designed and not user friendly. Please update! These machines are too expensive not to have a proper app to work with them. ### 2/5 — App not working with Health on iPhone X *2019-06-19, version 3.0.4* I upgraded my phone to the XS and now the Bowflex App won’t link to Health on my phone. It says Health is disabled and to check privacy settings, there is nothing in the privacy settings. ### 2/5 — App won’t sync *2019-06-06, version 3.0.4* Just got the M5 and so far I love it, however the app doesn’t very effectively. Every time I start I have to go to help in settings and try to sync several times before it will . Annoyed with the app but love the machine. ### 1/5 — App won’t update the date. *2019-05-01, version 3.0.4* This app won’t use the correct dates. Still says I’m in 2017. Called the help desk with no solutions. It keeps track of the work outs but is useless when trying to figure out you totals. ### 3/5 — Date? *2019-03-19, version 3.0.4* The app and machine always sync up perfectly. My only irritant is that the date is wrong, and I can’t seem to fix it. As of right now it is January 3, 2015. Anyone know how to fix this? ## Most critical reviews (10 lowest-rated) ### 1/5 — App not connecting with iPhone anymore *2022-02-07, version 3.0.4* Since it is almost impossible to diagnose whether it is a hardware issue or software issue I assumed that the app started to have problems with connecting and synchronizing with the M5 trainer. It’s very frustrating and there is almost no support (Facebook, emails doesn’t work). I think this app is not being maintained anymore since the newer trainer use the new JRNY app? ### 1/5 — Useless app *2021-10-29, version 3.0.4* Bowflex Max Trainer app is worthless garbage. To be fair, the M5 machine is great and highly effective. But the app is a waste of time. My first workout said I burned 2 calories, second day I burned 5633. Yes, over five thousand calories in a 14 minute session. Now it doesn’t sync at all. I’m uninstalling and keeping track in a different app. ### 1/5 — Apple Health Integration Broken *2021-05-19, version 3.0.4* I have no issues with the app connecting to the device via Bluetooth, however it seems impossible to add the app as a data source to apple health. ### 1/5 — Worthless. No support help. *2021-04-07, version 3.0.4* I’ve had my bowflex M6 for over a week now and it won’t connect or sync to the app. I’ve emailed customer service twice with no response. ### 1/5 — We pay and get 0 support *2021-02-24, version 3.0.4* I’m constantly slapping myself for purchasing the M7. Why pay a thousand plus dollars for equipment that the company does not continue to support? Stupid, Stupid, stupid...I don’t blame the company I blame me for thinking, no assuming this would have lasted more than a few gens of an iPhone. But, make no mistake I for one will NEVER 👎🏽 make a purchase with Bowflex again! ### 1/5 — Sad app all around *2021-02-17, version 3.0.4* Welcome to 2021 bowflex. When your app should fit correctly in the screen for phones with a notch since they’ve existed for years. Fitness Apps should properly sync with phones and watches so they reflect workouts. No updates in 2 years? What an awful experience for users. Be better. ### 1/5 — Don’t work with Apple Health *2020-07-08, version 3.0.4* The app doesn’t work with Apple Health, I’ve tried following the steps they have listed and their app doesn’t show up as requesting access to data. Don’t bother with the app, it’s worthless. ### 1/5 — What the Eff, Bowflex? *2020-05-29, version 3.0.4* I’ve been writing software since the 1980’s and this is just sad. For what I paid for a Max, which is essentially just another stair climber, I would expect that their software on the unit and their app to be better. I am stunned and disappointed, to say the least. ### 1/5 — Upgrade Required *2020-05-18, version 3.0.4* I have the Max Trainer 6, but noticed all the apps available are for the M5 and M7. Additionally, I’ve been on hold w/Tech Support for the last hour and ten mins hoping to speak w/someone to resolve this matter. ### 1/5 — Lacking basic functions *2020-04-21, version 3.0.4* I have been using the Bowflex M5 Max Trainer with this app for two years. It’s terrible! You can’t delete workouts or reassign them to the correct users. If someone else gets on the trainer and doesn’t remember to switch the user it syncs their workout to your profile. You can’t correct it. I’ve reached out to support a few times and you’ll be lucky if you even get a reply. I make software for a living and can say with certainty that they don’t care about the app. It’s just a gimmick for marketing verbiage. You can’t sync it to Apple health any longer. Just says disabled and there is no method to address the issue, support doesn’t reply, you can’t edit workouts or adjust which user they are correlated with, etc. etc. etc. ## Most praised reviews (10 highest-rated) ### 5/5 — Worx Great!!! *2020-01-21, version 3.0.4* It does exactly what I want it to do. It kerp track if all my workouts, the amount if calories, the length if workout, the per minute calorie burn rate, and you can sets goals, and so much more! It is nothing fancy but it does what is was made to do!! Bluetooth connects super fast and syncs your daily workout, again just like it was nade to do!! ### 5/5 — Wrong Date *2019-03-11, version 3.0.4* Everything was great with this until recently. The date is wrong in the app. My workout on March 11th is recorded as January 24th. How do I reset the date? Thanks. **Developer response:** Hey Lily449, we're sorry to hear about any trouble and we're happy to help! Check out page 37 of the Assembly & Owner's Manual below. https://download.nautilus.com/supportdocs/AM_OM/Bowflex/BFX.M7.MAX.AM.OM.WARR.EN.pdf If you have any trouble there, please do give us a call at 800-605-3369 and we'll gladly continue assisting you! That's the number for Customer Care and they're open Monday through Friday, 6 AM to 5 PM Pacific. When you call, I'd use options for Troubleshooting and then Max Trainers just to get you to a live agent who can answer questions for you. Thanks for being a customer and wish you all the best! - Bowflex Team ### 5/5 — Works as advertised *2019-01-08, version 3.0.4* Simple to use. Never had an issue. ### 5/5 — Synced Immediately on new M7 *2019-01-04, version 3.0.4* Application synced immediately less than 60 seconds. Found my data and updated in less than 10 seconds. Added Apple Health and MyMyFitness in less than a minute good app so far. Not disappointed with the machine or application so far. **Developer response:** Thank you very much for your review and for sharing your experiences so far GreenBarstool! I hope everything with the machine and app works out excellently for you, but if you ever have any trouble please let us know and we're glad to be of assistance. For assistance with your Max Trainer, Customer Care can be reached at 800-605-3369 Monday through Friday, 6 AM to 5 PM Pacific and Saturday, 7 AM to 12 PM Pacific. When you call, I'd use options for Troubleshooting and then Max Trainers to get connected to a live agent. They'll take over immediately from there and we're glad to be of assistance. For assistance with the Bowflex Max Trainer app or to submit feedback/suggestions, navigate to the app Settings and then use the "Send us email" option. That goes directly to our App Team and they reply back within 1-2 business days. Thanks for being a customer and have a great 2019! - Clayton, Bowflex Team ### 5/5 — Awesome. *2018-10-14, version 3.0.4* After downloading I logged into this app and my trainer. Immediate access and interaction. Thumbs up! ### 5/5 — Works great *2018-08-02, version 3.0.4* I recently purchased an M5. I plugged the machine in and opened the app. Set myself as user 1. It did not sync the fitness test. I did the fat burn preset workout and afterwords pressed the sync button and it worked fine. I added user 2 and it synced their workout as well with no issues. If you’re having issues after the workout is complete open the app and press the sync button it will sync the workout it doesn’t do it automatically. Also unplug the machine when it’s not in use. It’s not meant to be powered up all the time. I unplug mine completely. **Developer response:** Hey dsf613, thanks for the feedback! The Fitness Test does not currently sync to the app. It's something that I know is on the radar though! As to syncing, I generally recommend waiting to launch the app until after a workout is done unless you're using other app features during the workout. It just ends up being simpler that way, at least for me and my M7. Thanks again! - Clayton, Bowflex Team ### 4/5 — Tracks Workouts! *2021-03-25, version 3.0.4* I love this app. It’s simple and easy. No subscription or proprietary programs. Simply tracks workouts AND connects the data to other apps like Apple Health and Fitness. Super useful. I hope Bowflex keeps it updated!! ### 4/5 — Good, but would like to see update *2020-04-23, version 3.0.4* Overall, i think it's a good app and helps me keep my goals. i would like to see an update that works with the apple watch or just a general update/refresh. right now i get two completely different results when i workout on my max trainer m5 and my apple watch. Also maybe the awards screen be cleaned up a little. **Developer response:** Hello - It's great to hear the app is helping you keep your goals! I have passed your request to our app development team so they can address these features in the future. - Joanne, Bowflex Team ### 4/5 — Not obvious *2019-02-14, version 3.0.4* It wasn’t obvious how the app syncs with the machine so at first I didn’t know what to do. After reading the positive reviews, I figured it out... ### 4/5 — Working Better *2018-10-02, version 3.0.4* The app syncs every time now with no issues, I’m using an iPhone X. Wish there was Apple Gym Kit for better syncing calories burned with the Apple Watch. Best exercise on the Apple Watch for the Max Trainer is the Elliptical workout which, is no where close to the actual calories burned on the Max Trainer. If not Apple Gym Kit, at least a workout on the Apple Watch that can keep up with actual calories burned. **Developer response:** Thanks for your feedback on Apple Gym Kit and the Apple Watch wwebster! I just sent some information on this to our App Team so hopefully it's something we can get set up/improve for our users out there. If you'd like, please also free free to double-up on this by navigating to the app settings and using the "Send us an email option". That goes directly to our App Team and we're always collecting and utilizing customer feedback to make additions and improvements. Thanks again and have a good one! It's great to hear you're up and running again! Thanks for checking back in with me! - Joanne, Bowflex Team Hello - We are very sorry that the new update isn't working properly right now and we are working on a fix that should be available shortly. You will want to make sure that your device is set to update the app automatically so that as soon as the new version is released, it will start working again. When you see that the app has updated, please check back in and edit your review to let me know if it is working for you. - Joanne, Bowflex Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*