# Bowflex® TreadClimber® — user reviews

> 34 indexed App Store user reviews of Bowflex® TreadClimber® by Nautilus, Inc., rated 1.68/5 from 44 ratings.

- Source: https://appshunter.io/ios/app/bowflex-treadclimber/id1053093178/reviews
- App overview in markdown: https://appshunter.io/ios/app/bowflex-treadclimber/id1053093178.md
- Rating breakdown: 5★ 3 · 4★ 3 · 3★ 2 · 2★ 5 · 1★ 31

## Newest reviews (15 of 34)

### 1/5 — New TC200

*2020-01-31, version 1.3.3*

Just got a new TC200, love this machine. Bought the newer version for the newer features but seems like that was a waste, very difficult to sync with machine, only one time this week would it connect - couldn’t even set up an account it keeps saying try again later - what???
Don’t download it’s a waste of time

**Developer response:** Hey Bloom60 - so sorry to hear you're having some connection issues and we are happy to hear you're loving your TC200 so far! Go ahead and send an email over to appsupport@nautilus.com and they will be happy to go over some troubleshooting steps. Thank you! -Bowflex Team

### 1/5 — Please update App

*2020-01-06, version 1.3.3*

It is time to update this app. Come on Nautilus staff!

### 1/5 — TC200 user

*2019-05-07, version 1.3.3*

I can never sync the app. I keep getting error, try again message.   I spend more time trying to sync than I spend exercising.

### 1/5 — I wish my TC 200 software was updated

*2019-04-02, version 1.3.3*

First I would like to Say I’m very disappointed with the software of this machine. Nautilus/Bowflex has changed out my console / computer unfortunately that didn’t correct the problem. The Problem lies with the software it’s time / time zone is incorrect and Bowflex is in no hurry to update the software quite  Frankly I feel they don’t really care that the machine they sold me doesn’t work as stated on they lovely web site  not happy.  Look @ reviews and the last update was 2 plus years. Ridiculous for a machine with so much potential.  I have invested so much in Bowflex equipment  meaning the Max trainer M5 U, Tc200 , SelectTech weights ,bench ,Schwinn Spin bike .  And I use this equipment very often Please reconsider your options before making a financial commitment to this product. I won’t bore you with all the details I summarized what I have been dealing with. The bottom line is once all my equipment from Bowflex becomes unusable / dies I will not replace it with more Bowflex.  There are way too many options in fitness equipment. to accept sub quality.

**Developer response:** Hello Forever trying, thank you very much for being a customer and for your feedback. We do apologize for any confusion, but when you work out the dates and times of your workouts are set by your TC200 console. When workouts are synced to the TreadClimber app the times may change, but if so, this would be caused by time zone settings on your iPhone or iPad itself. The TreadClimber app itself does not set the date and time of your workouts.

We do definitely stand behind our products and we are happy to assist you. We would love to continue assisting you and working towards resolving any and all trouble. If you would like any assistance, please contact us so we can help.

For issues with the machine, call us at 800-605-3369, Monday through Friday, 6 AM to 5 PM Pacific.

For issues with the app, launch the app, navigate to the Settings, and then use the "Send us an email" option.  That will go directly to our App Team and they respond to customers within 1-2 business days.

The app itself is otherwise functioning normally and properly as the TC200 exercise journal/log. It is syncing to TC200s and recording/storing exercise results and workout data. While some customers initially experience syncing difficulties, this has been tied to confusion about how to get started with the app and not the app itself so no updates have been necessary for some time.

We make great and high-quality products to help our customers work towards and achieve their fitness goals. We stand behind those products and we are happy to resolve any issues should they arise. We're sorry to hear you no longer feel this way, but we appreciate your business over the years and wish you all the best. - Bowflex Team

### 1/5 — Sync not working

*2019-02-05, version 1.3.3*

Just synced the app with the Bowflex TC200 for the first time after a workout. The app now shows my last workouts being May 2015 and Feb 2015.

### 1/5 — Syncing issues & no update for a year?

*2019-01-06, version 1.3.3*

How am I supposed to enjoy the full benefits of my Treadclimber without it syncing to the app?  It has been twitchy for some time, now it doesn’t work at all.  Just noticed the app hasn’t been updated in a year.  Disappointed...

**Developer response:** Hey higoofy, we're sorry to hear about any trouble and we're happy to help. Just in general, for any syncing issues, I'd generally recommend power cycling your mobile device and the TreadClimber as follows...

-Exit the app and ensure it isn't running in the background.
-Restart your Apple device.

While the phone or tablet is restarting...

-Unplug the TC200 and wait about 30 seconds before plugging it back in again.
-If it does not immediately wake up, after about a minute hit the Pause/Stop button several times to turn on the TC200.

At this point...

-Restart the app and attempt to connect to the TC200.

If this works, one thing that can be causing this is another device already being connected to the machine or having its connection time out. Similar to leaving a phone off the hook if that reference makes sense.

If the app and machine suddenly connect after that full power-cycling process, but this is a constant thing for you, contact our App Team by navigating to the app Settings and then using the "Send us an email" option.  Let them know that you're having to constantly power cycle your TC200 and specific Apple device to get things working and they'll take over directly within 1-2 business days.

Alternatively, if power cycling does not help and you are still unable to connect, please contact our Customer Care team so we can check out the TreadClimber itself. Customer Care can be reached at 800-605-3369 Monday through Friday, 6 AM to 5 PM Pacific and Saturday, 7 AM to 12 PM Pacific. When you call, I'd use options for Troubleshooting and then TreadClimbers to get connected to a live agent. They'll take over immediately from there and we're glad to be of assistance. - Clayton, Bowflex Team

### 1/5 — Needs improvement

*2018-12-20, version 1.3.3*

The app worked fine the first time but showed my next two workouts as duplicates, and support said there is no way to delete them. I am probably going to be stuck buying a Fitbit or something if I want accurate tracking. Not impressed.

**Developer response:** Hey dffrjcegcdy, we're sorry to hear about any erroneous workout info! I've never heard of this happening before, but it is true that individual workouts can't be deleted.  Every time the machine connects, it would restore them and that can't be updated as it's more tied to the TC200 console itself.

That being said, with the machine being so new, we could definitely just clear all three workouts from the machine and give you a fresh slate. For assistance there, I would recommend getting in touch with Customer Care so we can walk you through it directly.

Customer Care can be reached at 800-605-3369 Monday through Friday, 6 AM to 5 PM Pacific and Saturday, 7 AM to 12 PM Pacific. When you call, I'd use options for Troubleshooting and then TreadClimbers to get connected to a live agent. Let them know you want to completely clear your workout data from the TC200 and app. They'll take over immediately from there and we're glad to be of assistance, but in short, they'll be clearing them from the machine, having you uninstall the app, and then starting fresh.

Otherwise, while it might seem like it's throwing your results off to start, workout logs aren't so much about individual workouts (other than some you might be proud of or use as a standard) as they are about your general ups and downs, what limits you've hit temporarily, and so forth.

That all aside, wish you all the best and have a great 2019! - Clayton, Bowflex Team

### 1/5 — Great Machine - Needs Better App

*2018-08-26, version 1.3.3*

“Unable to sync” happens over and over and over. Everything in my home syncs with absolutely no problem. It is only this app. As much of an investment the treadclimber was - the app should be functional. It also needs to work with a Fitbit- most everyone has a Fitbit.

**Developer response:** Hey TroyUgal, we're sorry to hear about any trouble.  I'd try closing the app, unplugging your TC200 for a minute, plugging it back in and waking it back up using the Stop/Pause button, and then re-launching the app to see if it syncs.

Should that not work, please give us a call at 800-605-3369, so we can work with you directly to resolve any trouble you might be having. Customer Care is available Monday through Friday, 6 AM to 5 PM Pacific.  Just use options for Support and TreadClimbers and the support people in our Customer Care department will jump right on this for you.

Once any issues have been resolved, please feel free to let us know that everything was taken care of by updating your review. Have a great week! - Clayton, Bowflex Team

### 1/5 — The App doesn’t line up with the price of the machine

*2018-02-18, version 1.3.3*

For the quality and price of the machine, the app is a disappointment! It won’t sync and by the looks of the other reviews this has been an ongoing problem. The response is always “email support”. I think support knows! 
In short; love the machine.... disappointed in the app.

**Developer response:** Hello - We're sorry to hear that you don't think the app is enhancing your workouts and that it isn't syncing properly. The app should sync as long as a workout has been completed since the most recent sync and the machine is on the correct screen. Our development team is always making updates to things so you can check for new features when you see a new version has been released. It is great to hear the TreadClimber is a great machine to help you reach your goals; come back again and edit your review to let me know what you think of the new app features! - Joanne, Bowflex Team

### 1/5 — Useless....

*2017-07-16, version 1.3.3*

I workout at least five times a wk.  Mine syncs but says I haven't worked out for wks.

### 1/5 — App Won't Sync

*2017-05-03, version 1.3.3*

Update: it's because I only have the tc100. Which I'm still going to keep my 1 star review. I have such a hard time comprehending why you won't include the tc100...I bought a Bowflex machine. An expensive Bowflex machine. Any other machine I could have purchased would have given me a free accompanying app, especially if I paid as much as I did for your machine. 

I can't get the app to sync with my treadclimber. Even though I am 1ft away from it, it's powered on, and not being used, just as the instructions state. Thoroughly disappointed.

**Developer response:** Hello Brandi - We're sorry to hear you're having that problem. Please email our app support team through the app so that they will be able to figure out why your app won't sync up with your TreadClimber. They will be able to get you taken care of. - Joanne, Bowflex Team

### 1/5 — Not accurate

*2017-04-12, version 1.3.3*

The app is not accurate at tracking the work outs. The last work out is not accurate. Under last time synced, the date is 1 day ahead. Under achievements there is data from 2015, even though I got the machine 5 days ago.

**Developer response:** Hello - Sorry to hear you're having an issue with the app. It sounds like the date on your console wasn't set properly when you initially started using the machine so it is assigning the incorrect dates to your workouts. You will want to follow the instructions on page 44 of the owner's manual to set the date. Here is a link to the manual: http://download.nautilus.com/supportdocs/AM_OM/Bowflex/BFX.TC200.AM.OM.WARR.EN.pdf

If this does not resolve your issue, you will want to contact our app support team by sending an email through the app. They will get you taken care of! - Joanne, Bowflex Team

### 1/5 — T100 won't synch

*2017-02-28, version 1.3.3*

My T100 won't synch with the App. Does Bowflex have a work-around or solution ?

### 1/5 — Syncs well with iOS but crashes when trying to set goals

*2017-01-02, version 1.3.1*

Opening app a pop up appears asking user to set goals. When attempting to set any goal, app immediately crashes.

No app support.
No updates.
Waste of space.

### 1/5 — 😡

*2016-05-09, version 1.2.1*

It would be awesome if for the price of their products bowflex would make an app that crossed with ALL Treadclimber models... Not everyone has the $$ to buy the new models

## Most critical reviews (10 lowest-rated)

### 1/5 — Bowflex App

*2022-09-08, version 1.3.3*

Extremely disappointed in the app. Had TC 200 for almost two years. I was able to successfully sync once in May of 2021.

### 1/5 — App useless

*2021-04-22, version 1.3.3*

After syncing my workouts the app is still showing the year 2016 instead of current days workout. I have sent emails, I have deleted the app and reinstalled but not changes!  Paid way too much for this machine to have an obsolete app that doesn’t display something as simple as the current date.

### 1/5 — Will not sync

*2021-02-02, version 1.3.3*

Very poor.   Will not sync

### 1/5 — Worthless App

*2021-01-06, version 1.3.3*

It’s sad that there seems to be no effort in developing a better app with all the new developments of equipment.  At least get this one right please.   People paid top dollar for your equipment....

### 1/5 — App failure

*2020-07-05, version 1.3.3*

The app never syncs up correctly. Last update for the app was three years ago, so  I will be deleting the app as it’s completely useless. It’s pretty clear the Bowflex is not concerned with the app.

### 1/5 — App doesn’t sync appropriately

*2020-05-06, version 1.3.3*

App hasn’t synced appropriately since last year despite deleting and reloading the app. Doesn’t load the most recent workout but appears to sync. Kinda useless.

### 1/5 — Horrible

*2020-04-04, version 1.3.3*

App will not sync!

### 1/5 — Stopped syncing- nothing gets it working again

*2020-03-25, version 1.3.3*

Worked great until a few weeks ago.
The app says it syncs but never shows.
Thus far no response from Bowflex yet.
Tried all the normal tricks - Bluetooth off/on, delete app, etc.

When deleted app or changed user, synced all stored workouts showing as from the one day, still does not update new workouts.

### 1/5 — Ridiculous app

*2020-03-05, version 1.3.3*

One day out of seven this thing will sync. Just ridiculous, poorest performing app on my phone. Was. It’s being deleted as soon as I hit send.

### 1/5 — App Needs Updated

*2020-02-15, version 1.3.3*

Love my Treadclimber, but the app needs work.  3 years + of no updates is just unacceptable.  It can use some updating that allow more features and information shared with HealthKit.  Like heart rate information.  Also an Apple Watch app and integration would be nice.

**Developer response:** Hey kmyers621 - we appreciate your feedback as we're always looking to improve! Our Customer experience is important to us and we value your opinion. Keep up the great work! -Bowflex Team

## Most praised reviews (7 highest-rated)

### 5/5 — Sync Works Fine if You Know the Trick

*2017-12-25, version 1.3.3*

After reading numerous reviews regarding issues with app syncing and experiencing it firsthand, I eventually figured out a way to make it sync immediately after completing a workout (presuming that the initial setup was handled correctly). Unfortunately, syncing does not happen automatically when you complete your respective workout goal (e.g., time, distance, etc...). In order to finalize the workout, you have to hit the red "Stop/Pause" button to officially complete the workout. The workout eventually finalizes itself after about 5 minutes (screen will revert to your user profile start screen); however, if you don't want to wait, you're just a button click away from syncing with the app. Hope this helps!

**Developer response:** Hello - It's great to hear you like the app and find it useful! Good luck on your 2018 fitness goals! - Joanne, Bowflex Team

### 5/5 — Works, period

*2016-01-18, version 1.1.1*

Make sure you re-set the TC200 and setup at least one user profile completely. Make sure the date is correct first. Do a work out, stop the machine, go get your iDevice and start the App. Choose the User number that you setup when prompted, the rest should go smoothly. It has worked for me each and every time.

### 4/5 — App works

*2020-07-30, version 1.3.3*

I purchased the TC200 in 2017. I’m happy and not having problems with it. The app is working normally—now. I have iPhone 8+. I have had issues with connecting to the app as well . Connect before you press the start button. It won’t connect when machine is in use. Deleting the app and reinstalling it did the trick for me. This refreshed things. I was glad to see that the workouts I thought were not tracked actually were. It is all right there. I can also say that when I did reach out to support via email regarding the app the response was prompt. However, I can’t understand why you—Bowflex—have not updated the app? This is not a good look! Apps should be updated regularly. As other reviewers have stated—for the amount of $$$  (I have) spent on this machine—it’s not acceptable!

### 3/5 — Please add more

*2018-12-31, version 1.3.3*

Great app to track workout. However it would be nice if Bowflex could develop an app with a virtual trainer.

**Developer response:** Hey CNJOBK, thank you very much for being a customer and for your idea! We do appreciate ideas and suggestions so I've passed your information along, but if you'd like to double-up on that, please do feel free to submit requests directly to our App Team.  You can do so through our app by navigating to Settings and then using the Send us an email option.  That goes directly to our App Team.  That all aside, though, have a great 2019! - Clayton, Bowflex Team

### 2/5 — App not working

*2020-11-20, version 1.3.3*

The current iPhone update has disabled my Bowflex tc app. It won’t open so I cannot keep track of my workouts and progress. 
Please fix this!!

### 2/5 — Worked great for a while...now not so much

*2017-08-17, version 1.3.3*

This app worked great and synced with my TC200 for six months. Now, it has suddenly stopped. I deleted and reloaded the app, as instructed, and it worked once, then returned to refusing to sync. When will there be an update to fix this?

**Developer response:** Hello - Sorry the app is not syncing! Please email our app support team through the app and let them know. They will be able to see some system data that will help them in identifying why it isn't connecting so that they can instruct you how to fix it or do an update so that it will work again. - Joanne, Bowflex Team

### 2/5 — Can't change year

*2016-01-10, version 1.1.1*

I just got the treadclimber and downloaded the app.  The app thinks the year is 2032 instead of 2016.  So the days are messed up. There is no option to change the date.  Annoying.  This app needs an update.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
