# Box Capture — user reviews

> 68 indexed App Store user reviews of Box Capture by Box, Inc., rated 2.90/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/box-capture/id1040325411/reviews
- App overview in markdown: https://appshunter.io/ios/app/box-capture/id1040325411.md
- Rating breakdown: 5★ 9 · 4★ 3 · 3★ 4 · 2★ 5 · 1★ 9

## Newest reviews (17 of 68)

### 3/5 — サポート切れ？

*2024-09-17*

box社のサイトを見たところ、サポート切れになっていました。
サポート切れになったものがまだダウンロードされるのはどうしてですか？

### 2/5 — 強制終了

*2021-09-27*

IOS 15 にアップデートしてから、アプリが強制終了されるようになった。
写真をアップロードしようとすると、強制終了するようです。

### 4/5 — Required a reinstall after upgrade to iOS 15

*2021-09-22*

Good program, allows me to keep my home inspection photos off my camera roll and downsize them automatically to reduce storage requirements and increase reviewing speed. I thought that it had broken with the upgrade to iOS 15 but I deleted and reinstalled and it works again.

### 2/5 — 便利だか…

*2021-05-13*

アプリが立ち上がらなくなってしまった。
アンインストールしても解消されず困ってます。

### 3/5 — 便利ではあるんだけれど

*2021-04-18*

セルラーデータを使用してアップロード
をオフにして撮影して、
写真の履歴から写真を選択し、プレビューを選択すると高確率でアプリが終了します。

iOS 13.5.1 iPhone8
アプリバージョン1.4.0
です

### 3/5 — Scan tool needs flash option

*2020-10-20*

Please add an option to turn on the camera light or flash when using the Scan tool.

### 2/5 — Crashes

*2020-09-19*

Lots of crashes right now. Is this due to iOS 14 coming out?

### 1/5 — 使えません

*2020-06-23*

開始するを押すと強制終了してしまいます。

### 2/5 — Pictures aren’t as good anymore

*2020-06-15*

Pictures used to be super clear, and when taking pictures it was always easy to take a stable pic. Now more and more come out blurry. Latest updated must have messed up a few things. Also when looking at the screen to take the pic, there is a wavy motion on the screen, almost like a water effect. Can these issues please get addressed? Thanks.

### 1/5 — 起動しません

*2020-06-04*

開始するボタンを押すと強制終了されます。

### 1/5 — Fix the File Size Issue!

*2020-04-01*

It was bad enough when I had to use this in an event of an emergency but now that we have to use it daily for work-from-home (due to COVID-19), it is making work impossible. Fix the file size issue!

### 2/5 — Okay

*2019-11-30*

It’s okay

### 3/5 — Good intentions, needs work

*2019-11-28*

We need this primarily for scanning documents. I love that it uploads directly to Box but I can’t use it because the PDF file size is ENORMOUS! If we then need to print what we’ve scanned, it takes too long to queue. Please give us a setting to reduce the file size—setting it to “small” in the current application isn’t cutting it.

### 4/5 — Eigentlich ganz gut

*2019-08-05*

Die Funktion in der App sind mit den unterschiedlichen Modi sehr gut. Lediglich eine Anpassung für neuere iPhone Modelle wie zum Beispiel iPhone XR und ein moderneres Design wie beispielsweise bei der Foto Auswahl würden noch fehlen. Alles in allem trotzdem eine gelungene App.👍🏻

### 1/5 — Doesn’t support iPhone X

*2019-03-08*

It’s 2019. iPhone X came out in 2017.

### 2/5 — 5 Star App if...

*2018-12-09*

If it could take pictures by pressing the volume buttons... 
If it recognized portrait/landscape orientation... 
If there was a panorama photo option...
That would make it GREAT!!!

Add those features and I will GLADLY change my review to 5 STARS!!!

### 4/5 — Good but we need to snap photos using the volume button

*2018-08-24*

This is good, but we want to quickly snap photos, like the built in photo app, by clicking the volume button. Can you guys build that in?

## Most critical reviews (10 lowest-rated)

### 1/5 — Was great/No longer great

*2025-02-25*

I used to LOVE this app, it was super helpful as I was able to add notes to photos I took.. However it now doesn’t store photos, and instead loses them, and doesn’t back up onto my phone photo storage either like it used too.. I used this app for work and it losing photos is a BIG deal!! I’m really sad! I sent a help request with no response.. hope someone else will come along and make a more reliable version of this app.

### 1/5 — 縦しか写真が撮れない

*2023-04-14*

boxと連携できて非常にありがたいのですが、縦しか対応していないので横向きで撮った写真の後処理が一手間かかります。

### 1/5 — 強制終了

*2021-09-29*

iOS15にしてから立ち上がりません！
早急に対応お願いします！

### 1/5 — Crashes after iOS 15 update.

*2021-09-29*

Will not work after 15 iOS update.  Crash, crash crash…

### 1/5 — 落ちます

*2021-03-22*

起動せず、すぐ落ちてしまいます。iOS14の影響でしょうか。

### 1/5 — App Keeps Crashing

*2021-03-03*

This App no longer works with iOS 14.4
The app keeps crashing, once I open the App and press “Get Started” the App crashes.

Please fix this.

### 1/5 — Ne fonctionne plus du tout

*2021-01-10*

Impossible à ouvrir sur iPhone XR

### 1/5 — Why is this a separate app?

*2020-11-24*

Dropbox and iCloud have the scan feature integrated right into the app.  You can scan a doc right into the file you’re currently working in.  Box will let you do this with a photo (jpeg) but for a pdf you have to open this separate app, scan, then do a lot of poking around until you find the file you want to put it in.  Hmmm...

### 1/5 — App crashes immediately

*2020-10-15*

Since the iOS14.0 update, the app crashes immediately after opening so it’s unusable.

### 1/5 — Closes every time I try to open it

*2020-07-16*

Won’t open. Can’t get worse than that

## Most praised reviews (10 highest-rated)

### 5/5 — 圧縮機能があれば最高。

*2023-11-27*

iOS版を使いました。
iPhoneの融通が効かないデータをJPEGに自動変換してくれててとてもよいです。
あとは圧縮、自動でサイズダウンして頂けると助かります！

### 5/5 — Seamless!

*2018-08-22, version 1.3.3*

Smooth one click document scan directly to Box without taking up local space. The app is intuitive and smooth! First class service!

### 5/5 — Goto scanning app for receipts etc

*2018-07-25*

Works so well and integrated with my box account.

### 5/5 — Critical for saving photos, receipts

*2017-09-22*

Keep your work photos, todo, receipts and more organized and uploaded. 

Killer combination with box sync on your computer

### 5/5 — Very good, and easy to use

*2017-05-31*

Meets my needs and reliable. Would be nice if document scanning had a jpg option and document touch up!

### 5/5 — Transform your business with Box Capture

*2017-01-21, version 1.3.1*

Well designed, well executed, well done. Easy to use and seamless integration with Box. Great for field workers across industries. Go ☁️!

### 5/5 — Capture

*2016-10-06*

Excelente ferramenta para ser utilizada conjuntamente com o Box! Desenvolvedores, por favor, mantenham-no sempre atualizado!

### 5/5 — 🙌🏼

*2016-10-01, version 1.3.1*

Captures the hearts and minds of all users

### 5/5 — Works great, desire OCR enhancement

*2016-08-25, version 1.3.0*

Captures all data as advertised.  Easy to use.  Would like document capture to do OCR please!

### 5/5 — Flying high

*2016-03-06, version 1.2.1*

I could not be more pleased. A must for all. Works great and it's free. Enjoy the easy.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*