# Boxer - Workspace ONE — user reviews

> 454 indexed App Store user reviews of Boxer by AirWatch, LLC, rated 4.40/5 from 77,398 ratings.

- Source: https://appshunter.io/ios/app/boxer-workspace-one/id1087506559/reviews
- App overview in markdown: https://appshunter.io/ios/app/boxer-workspace-one/id1087506559.md
- Rating breakdown: 5★ 54,763 · 4★ 10,060 · 3★ 4,576 · 2★ 2,067 · 1★ 5,932

## What do users think of Boxer?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and reliable
- 🔒 Secure email access
- 👍 Clean and intuitive interface
- 💡 Customizable swipe actions
- 💡 Quick reply options

**Cons**

- 🐛 Inconsistent notifications
- 🐛 Rendering issues with emails
- 🐛 Syncing and performance problems
- 🔒 Restricted functionality (copy/paste, external apps)
- 👎 Limited email history sync

**Commonly reported bugs**

- Unread email count not updating correctly
- App crashes when scrolling emails
- Calendar invites not syncing properly
- Issues with account authentication and login

**Most requested features**

- Deeper calendar integration
- Ability to manage folders and subfolders
- Improved search functionality
- Option to disable email previews
- Customizable notification settings

## Newest reviews (16 of 454)

### 3/5 — Notification issues

*2026-08-29, version 26.08*

Push notifications show up sometimes if at all and will disappear immediately despite notification settings. Seems to be a new issue

### 4/5 — Great Overall, Small Issues

*2025-12-26, version 25.11*

Overall works great. A few small things like issues copying and pasting doesn’t work. Also security sometimes stops clicking on links or phone numbers to call not work.

### 3/5 — Issues on badge

*2025-10-30, version 25.09*

I am using the app but there is an issue with the badge. Even if I read all the emails the counter of the badge sign 1 not red. Please fix it. Thanks

### 3/5 — Fonctionne mais des bug dans la recherche de mails

*2025-07-30*

La solution est fonctionnelle et et je ne suis pas perdu par rapport aux outils natifs de l’iPhone. Cependant il y a des bug importants dans la recherche des mails : les résultats sont incohérents et je ne retrouve quasiment jamais ce que je cherche alors que pour la même recherche dans mon Outlook je trouve les messages. En espérant que cela puisse être corrigé merci !

### 1/5 — Ios 15 users

*2025-04-07, version 25.01.1*

Make the update available for ios 15 users aswell. I dont want to but a new phone just to check emails!

### 3/5 — Good but

*2025-04-06, version 25.03*

I like this app it’s good but the problem is it only syncs up to 1 month of emails only.

### 1/5 — Leave me alone

*2025-04-06, version 25.03*

I have separated from the job associated with this email but the app keeps trying to download to my phone despite having deleted it. I don’t know how to get it to stop. Please just go away.

### 1/5 — App is incredibly buggy

*2025-02-28, version 25.02*

The app doesn’t open. Crashes every time. I am still getting notifications of emails, but am unable to open the app. To trouble shoot, I have tried to delete and downloaded direct from the App Store. That did not work and now I don’t get emails at all since I can’t link my account to the redownloaded app.

I searched the help section of their website and it seems to be an endless problem. The most concerning part is some of the responses being “this version of iOS is bad, update to the newer version”. And while I know my phone is on the most recent version, that is a horrible response to repeating problem for the customer base. 

I, like many others, have no choice but to use this for managing my work phones access to emails. But after what I have seen on their help desk page, I will be investigating other options for company devices. I don’t have much confidence in a product that finger points their software issues to other platforms.

### 2/5 — Changed phones, can’t configure now

*2025-02-19, version 25.01.1*

Worked fine as a free email client when it was VMWare Boxer. Still worked as Omnissa Boxer, but today I got a new(er) iPhone XR and transferred settings in the standard iPhone way. Almost every other app still works but Boxer doesn’t. Tried to set up automatically using same credentials that work on my other 3 devices and worked on my previous iPhone, but it says Google sees this app as malicious so it’s blocked, no bypass. Manual setup goes nowhere either. No help online without a paid account. I spent my life as an HP certified hardware tech but I do know a thing or two about configuring accounts after hardware upgrades! I’ll try again after next app update, hoping new owners didn’t flush the original developer team.

### 4/5 — Good app

*2025-02-15, version 25.01.1*

Came across this accidentally and it is a good app. Wanted to have both work email and calendar in one app (and yet separate from my other private email app). Does all I need (although missing being able to snooze) and has a clean and clear layout.

### 2/5 — Message Count not working

*2025-01-29, version 24.11.0.13735*

The message count isn’t working and you have to log into a new system for Boxer to get support (just to tell them they have an issue).

### 3/5 — Fix subfolders

*2024-12-28, version 24.11.0.13734*

I run many projects, and emails for each of them are automatically entered into a specific subfolder.
It is very inconvenient that I receive notifications only from the main folder Inbox. You also need to see when emails arrive in the subfolder. Outlook use

### 4/5 — Getting better

*2024-12-16, version 24.11.0.13734*

Please allow me to accept a meeting request that occurs in the past. Why gatekeep this? Sometimes you need to keep a record of something you may have attended but didn’t respond to in time.

### 3/5 — Crashing

*2024-10-12, version 24.10*

I’ve been using Boxer for a couple of years with no problems- very good app. But suddenly, it been crashing, several times per day. (It always starts back up ok). Anyone else having any issues??
P.S. this appears to be related to iOS 17.

### 3/5 — Fast, but weird

*2024-10-11, version 24.10*

Loads and syncs fast, which is great, but there are little annoying problems:

1. Non-standard buttons buttons/swipes to mark mail as unread or move/delete it.  Developer should make UI interactions more like Apple Mail. 

2. Red exclamation point badge on my Settings for months with no explanation of what it is.  How can I make it go away?

### 2/5 — Lacks reliability & quality

*2024-10-11, version 24.10*

For two months notifications didn’t work, the message count on icons is almost always off. Composing emails seems to always work, as does manually checking messages. Other mailboxes don’t always work. This is supposed to be a professional email client but it’s clearly lacking in reliability and quality of one. 

Our IT staff put in tickets that usually sit for weeks or months to get glaring issues and bugs fixed. 

I cannot recommend this product as a user, and also what I see on the admin backend side as well. Look elsewhere, or at minimum, have a rigorous POC to know what you’re paying for if you commit.

## Most critical reviews (10 lowest-rated)

### 1/5 — Incredibly slow to load and refresh

*2026-08-04, version 26.06.1*

This app is required by my employer. It takes forever to load and then even longer to refresh.  I’m sure my employer pays a ton of money for a subscription (or whatever) and I would certainly expect a better product if I were paying. I would never use this of I didn’t have to.

### 1/5 — Useless

*2026-07-16, version 26.06.1*

Takes forever to load emails if they load at all.

### 1/5 — No Reply? Why?

*2026-07-13, version 26.06.1*

On the 6th July I downloaded this app and needed help. I sent email. NO REPLY!! As I measure customer service by the way business is conducted, I have simply deleted this app. So if you want great impeccable non existent customer service, then download this app.

### 1/5 — It’s not MS Outlook

*2026-06-25, version 26.04*

Too many restrictions and not the same functionality

### 1/5 — Crashes 1 sec after open

*2026-04-30, version 26.03*

Version 26.03 worked for about a day. Now it crashes 1 second after opening. I’ve uninstalled and reinstalled, but after a day of mail it just fails. Quite the annoying bug!

### 1/5 — Not friendly app

*2026-04-21, version 26.03*

Worst app ever

### 1/5 — Not comparable with iphone 17

*2025-11-17, version 25.10*

Updates need to happen or this app is useless.

### 1/5 — Great Software - Request Custom Sounds

*2025-08-31, version 25.07*

It is great software but the one huge issue I have using this app for a calendar is it does not appear to allow longer-playing sounds for appointment reminders. I have missed so many meetings because the sound is too short. Please add longer reminder and email sounds. They are too short. Edit 2/8/2020: Still does not include longer sounds for calendar alerts. Edit 7/3/2020: Still does not include longer sounds for calendar alerts. Edit 10/9/2020: Still does not include longer sounds for calendar alerts. Edit 4/30/2021: Still does not include longer sounds for calendar alerts. Edit 4/1/2023: still no longer sounds for calendar.
Edit 8/23/2025: still no long sounds for calendar appointments.

### 1/5 — Ios 15 users

*2025-08-22, version 25.01.1*

Make the update available for ios 15 users aswell. I dont want to but a new phone just to check emails!

No files are shown when attaching on the attachment.

### 1/5 — Worst mail app ever

*2025-04-16, version 25.03*

Slow, unresponsive & unreliable

## Most praised reviews (10 highest-rated)

### 5/5 — Help

*2026-05-05, version 26.03*

Error code 129, what I can do?

### 5/5 — Good app

*2025-12-21, version 25.11*

Needs a little flexibility like copying email to attach it in an other email inside the app, adjust tables like adding columns/rows.

### 5/5 — G

*2024-11-23, version 24.10*

التطبيق لا يعمل!!

### 5/5 — keine Verknüpfung zum Googlekonto

*2024-10-22*

Leider ist es nicht möglich, eine Verbindung zu einem Konto Google herzustellen.

### 5/5 — Crashing with iOS 17

*2023-12-09, version 23.11*

I just was upgraded to ios17 and when I open the app is crashed

Nolonger crashes

### 5/5 — Crashing after iOS 17.1.1 update

*2023-11-23, version 23.10*

Apple iOS 17.1.1 is causing Boxer to crash every time I try to open it.  The program is great for email, iOS update seems to have the problem

### 5/5 — Crashes

*2023-10-26, version 23.09*

Here is an update to my last review as the developer reached out to me to let me know that they are aware of the issues with the email crashing and that it should be fixed in November. Thank you so much for reaching out to me, I will definitely be re-downloading once the issue is fixed! 

I love this email app but it keeps crashing when I try to compose an email or go into other folders. Is there an update coming that will fix this? For now I have had to stop using it but would love to start it up again if it didn’t crash.

### 5/5 — Push mail issue

*2023-10-18*

Most of the things are fine except push mail system. It never happens unless I do refresh. I feel this should be basic need beside other features.

**Developer response:** Hi, sorry to hear your experience with Boxer has not been optimal. Do you mean you're having troubles with syncing of new emails in your inbox or with push notifications for new emails? Did this start happening after an OS/app version update? You can email us with more details at boxer-support@vmware.com & we'll try to help.

### 5/5 — Great improvements (update)

*2023-07-02, version 23.06*

I was forced to use boxer instead of outlook for work and you guys listened to my issues. I appreciate you allowing notifications to come through on my iPhone and it has helped so much in managing my email when outside of work. The refresh has improved too. Thanks so much for the improvements!!! I l don’t mind using Boxer now!

### 5/5 — Not user friendly

*2023-05-16, version 23.04*

Not user friendly to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
