# BP Connect — user reviews > 33 indexed App Store user reviews of BP Connect by Hi Mama Inc., rated 4.80/5 from 727 ratings. - Source: https://appshunter.io/ios/app/bp-connect/id1148131158/reviews - App overview in markdown: https://appshunter.io/ios/app/bp-connect/id1148131158.md - Rating breakdown: 5★ 632 · 4★ 63 · 3★ 15 · 2★ 9 · 1★ 8 ## What do users think of BP Connect? Overall sentiment: neutral **Pros** - 👍 Easy to stay connected with child's daycare - 📷 High-quality photos shared - 🙌 Great way to track child's progress and development **Cons** - 🐛 App frequently freezes or crashes - 🤔 Confusing and unintuitive user interface - 🔒 Privacy concerns with photos being stored without consent - 🕰️ Delayed or missing notifications **Commonly reported bugs** - Password reset issues - Inconsistent app performance across devices - Missing or inaccessible content **Most requested features** - Add option to swipe through photo albums - Implement trends/charts for tracking child's activities - Include video/media sharing capabilities - Improve messaging features to be more user-friendly ## Newest reviews (13 of 33) ### 2/5 — App Issue *2026-03-02* I keep getting that my password has previously appeared in a data breach upon opening the app. Changed my password twice and it still won’t disappear ### 2/5 — Needs Upgrades *2025-07-29* The year is 2025 and I still cannot swipe right or left through a photo album? We need to exit each photo and select it individually. The notifications are delayed. ### 4/5 — Missing notifications *2025-04-30* I’ve enjoyed this app since our daycare switched over to it however I noticed that it used to send me notifications of supply requests in the next morning so that I make sure I bring whatever it is but it does not do that anymore so I am not sure where that feature went, and I really liked that feature. ### 3/5 — Still no swipe through photo option?? *2025-01-19* How is it 2025 and we still cannot swipe to the next photo in the photo albums? Can you please hire a developer that understands what customers want. ### 3/5 — It’s just okay *2023-11-28* It’s a great way to connect but it’s not very user friendly from the worker pov. It would be so much more helpful if messages sent as a continuous feed from the child and I didn’t have to type a subject every single time to send a quick message to a parent about what’s going on. Sometimes the subject line could be startling like sick, injury, etc. and I would rather them know their kid is okay first. And it makes sending messages take so much longer. I like the ability to track progress as the student grows and develops through the school though. It would also be easier to let them know which teacher the message is coming from instead of having to sign the message every time. It’s just very formal and in a field where building relationships is so important it feels impersonal. ### 4/5 — No photo swipe option in albums? *2023-10-31* How about adding a option to Swipe through the photo album. Instead you have to exit each photo and select the next one to view it. This should be standard from the first release. Also all the notifications just spam at once not on time. For photos or messages. ### 3/5 — Devs - please consider this feature *2023-01-26* Add trends/charts. Parents may want to see if diapers, ounces in bottles, nap times, etc. are trending in any one direction. Kids spend so much of their day away from us its harder to see when they are getting ready to drop a nap or need more ounces. it would be good to see the timing on those things especially for infants when it’s more open ended. Also side note- yes your app is SUPER buggy. Hire more QAs, train then better, pay them more (to attract better talent) - something! You could prob crowdsource bugs from parents cause we use the app all day ### 2/5 — App constantly freezing *2021-12-07* Love the functionality but the app itself is constantly freezing on both my phone and my husband’s phone. ### 3/5 — App *2021-11-10* Not fully option, no pop up notifications, need to have more nice features and easy browsing ### 2/5 — I like what it does, terrible UI *2021-07-30* I’m not sure how the UI in this app made it past QA. It’s just terrible, open a picture and good luck trying to X out of it, you can’t. A lot of times the navigation is so broken that you have to return back to home and start over. A lot of times I just end up quitting the entire app just to go back to view the daily report/open report. As a programmer I suggest go read the iOS Human Interface guidelines and rework the UI. Seeing that the owners come from Ivy League schools I thought this would be engineered better. Again, love the app and what it does, but the UI needs a ton of work. ### 5/5 — Report *2019-10-31* I like the each activity report I get and the photos.Thanks for making it possible. ### 5/5 — Brightpath Dixie *2019-09-18* We can’t thank the teachers enough for my child’s development. My 2 year old has been going for 6months now. We were worried as he is a bilingual. But with their care and support he has picked up the language well. They have a great curriculum. My son has become self sufficient at a very short time. The teachers make the kids do a lot of creative activities. He recently transitioned to pre school. It has all been a great experience. Thank you Brightpath ### 5/5 — Try including FaceTime *2019-08-13* I think it will be a wonderful experience if the app can include face timing so parents can have few minutes to say hi to there kids and that will cheer up the child and make there day more lovely,I hope my suggestion will be looked into ## Most critical reviews (10 lowest-rated) ### 1/5 — Stores photos of my child to the cloud without my consent *2025-04-01* If you are forced to use this app by your daycare, there is no option to opt out of photos. Photos of your child can be taken without your consent and stored to the cloud without your consent. This is a HUGE privacy violation by this company. ### 1/5 — Unintuitive and clunky *2022-05-02* The UI is confusing and the UX doesn’t make sense. You have to click around to find what you’re looking for. It’s not very thoughtfully designed and seems like they just add things on at will without really thinking it through. It freezes all the time and I’ll receive notifications for things, but when I go to the app, nothing is there. ### 1/5 — Terrible- do not get!! *2021-06-22* This app is absolutely terrible! I would not recommend this to any childcare center. It is not user friendly at all and it crashes for our entire school basically every week. We just switched over to this app from a different app called Tadpoles and it was the worst decision that our schools have ever made. The entire platform is hard to navigate and takes so long to enter simple information. All of the feedback we have gotten from our parents has been very negative as well. ### 1/5 — Worst UI I have experienced in a long time *2021-06-09* Our daycare just transitioned to this app and I have to say this app is the worst user interface experience I have had in a long time. It’s almost as if it is in incomplete product. Not only are you limited in how you can choose to view things, certain functionality just doesn’t exist. For example, you are limited to viewing any photos in the app in a social media-esque feed where you have to view them one post at a time. The only way to view your photos in a more convenient way such as a tiled format is to add them to an album. But wait, you better make darn sure you don’t add the wrong photo to an album or create an album by mistake because there is absolutely no functionality to remove a photo or album from the app. On the desktop app albums don’t even appear to exist although you can still add photos to them on there. Add to this semi responsive buttons and buttons that are positioned in awkward places causing mis clicks and you’ve got yourself a train wreck of an app that you don’t want to even bother using. I hate that our daycare decided to go with this app. I hope it was a huge cost savings to alternatives like tadpoles because this is garbage by comparison. Even if this is a brand new app and you could give it some leeway for missing features, that still cannot defend the horrible UI design that makes it a nightmare to use. If you are the owner of a daycare considering this app right now, take it from a parent, stay far far away from this one. ### 1/5 — Support services *2021-05-28* I am so disappointed at the lack of support for the app I have been having problems for many weeks and it still isn’t resolved and now it looks like they are just ignoring me I live far away from my grandson and look forward to seeing his journal and I have not been able to see it for weeks and all I get is excuses ☹️so frustrating ### 1/5 — Not a good day care *2021-04-14* This day care is not good for your child. ### 1/5 — Not working *2019-02-21* The headlines feed constantly shows as loading ### 1/5 — Always loading *2019-02-12* Content never loads fully ### 1/5 — Forever loading *2019-02-01* App doesn’t work. Just sits there with a loading screen and no content. ### 1/5 — Won't work *2019-01-18* I keep trying to use this app, but all it says is loading and wont do anything else. Hopefully customer support and get it working for me. ## Most praised reviews (10 highest-rated) ### 5/5 — Bright Paths.. Avon Ct *2025-04-11* The photos are very good quality. We’re Kenzie’s grandparents and look forward each day to seeing what she’s learning and the fun time she’s having with her daycare friends. ### 5/5 — Great way to stay connected *2022-05-26* I always have peace of mind when my child is at Daycare thanks to this app ### 5/5 — Happy mom *2022-02-26* It’s so nice to see what my child is learning and eating each day. I will cherish the photos posted forever. ### 5/5 — Daily updates *2022-02-21* I love the daily pictures - a picture tells 1000 words! Gives us great feedback and insight into our granddaughters! Thank you!!! ### 5/5 — Great app!!! *2022-02-14* Great app to stay in touch with your kid when at daycare ### 5/5 — Great way to stay connected *2022-02-11* Enjoy all the updates and photos I receives throughout the day. ### 5/5 — BP CONNECT *2022-02-08* Awesome tool to get update on your little ones daily activities ..only request..please add an option for videos or media. ### 5/5 — Amazing! *2022-01-28* Love this app to keep track of your child’s daily schedule! It keeps you updated as to what they’re upto! Also love the option of photos/videos they share :) ### 5/5 — Barrie location *2022-01-07* Miss Eilleen is just a fantastic manager. All of our 3 boys have gone there and the facility is excellent ### 5/5 — Excellent *2020-11-13* My daughter feels brightpath is her family and it’s excellent. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*