# BP Plus app — user reviews > 61 indexed App Store user reviews of BP Plus app by BP Australia Pty Ltd, rated 4.86/5 from 7,888 ratings. - Source: https://appshunter.io/ios/app/bp-plus-app/id1132394222/reviews - App overview in markdown: https://appshunter.io/ios/app/bp-plus-app/id1132394222.md ## Newest reviews (19 of 61) ### 1/5 — App not working *2025-11-03, version 2.1.9* The app has stopped working, it’s saying that I need to check my internet connection, I’m currently running 5 G ### 1/5 — horrible app *2025-08-15, version 2.1.9* doesn’t even work half the time i keep getting notifications “it cannot connect” when im on 5G like what. so annoyed and I’ve been on hold to technical support so long and being ignored and then got hung up on!! so disappointing ### 1/5 — bad *2025-05-06, version 2.1.9* will not take my current no card number and doesn’t work in the old bp me app! ### 1/5 — Very glitchy *2025-03-18, version 2.1.9* Doesn’t even show bp fuel station in our town when we have 3 very slow definitely would not recommend ### 1/5 — Can’t complete sign in process *2025-02-12, version 2.1.9* Can’t complete sign in process. It shows an error when I define the PIN number ### 1/5 — Poor *2025-02-02, version 2.1.9* Very poor design and frustrating when the map constantly returns to your current location every few seconds without prompting. Makes it impossible to navigate the map to find servos. ### 3/5 — Can you link to QFF *2024-10-16, version 2.1.8* Would be great if I could link my QFF card so I can collect points I only go to BP for the points and this makes the app null and void ### 3/5 — Not reliable *2024-10-08, version 2.1.8* The app itself is good and the concept is great. However it takes a long time to connect to the server and unlock the pump. And there have been times it says it has unlocked the pump And it’s working but a staff member has had to come out and say it didn’t work. Today it took them about 15 minutes to sort it out so I could pay. BP Ballarat North staff on Creswick Rd were great though. Customer service is not so common these days but the staff at this store were fantastic. Apologised for the inconvenience even though it was a system issue and not their fault. Hopefully The reliability of the system improves so that it doesn’t inconvenience staff or customers in the future. ### 1/5 — It never works *2024-06-20, version 2.1.7* I reviewed this app about a year ago, back then it never worked. I’ve been trying it ever since and guess what, it never works! It’s always just unavailable. ### 3/5 — MW *2024-06-09, version 2.1.7* If Bo plus card can be added to apple wallet, it’ll be much easier. ### 2/5 — Find a BP is very Glitchy *2024-05-24, version 2.1.7* So was trying to find a BP there are not many around me and when you go to search on the map manually because I’m trying to find the one on the highway it keeps auto moving the map back to my current location and there are none around me the search is frustrating ### 3/5 — App is great…when it works *2024-02-20, version 2.1.7* Frustrating when you’re at the bowser and the app keeps coming up with the “error, please try again later” Just gives me another reason to go to the Ampol app…which works every time. ### 2/5 — Only works half the time *2024-01-03, version 2.1.7* Pull up to fuel up and the app opens and says something went wrong, try again later. This happens nearly every second time I go to use the app. Better off carrying the card. As I can’t rely on the app to pay for the fuel. Very disappointed ### 3/5 — Needs to connect to Qantas *2023-12-07, version 2.1.7* The app is great and easy to use. However, because it isn't connected to Qantas points, I just don’t use it. Please connect it to Qantas Frequent flyer! ### 1/5 — No internet connection.... *2023-12-02, version 2.1.7* 'No internet connection' yet I downloaded the app and logged in fine? seems like known issue that isn't getting fixed unfortunately ### 1/5 — Login issue *2023-11-09, version 2.1.7* It says incorrect login details but I can login with the same detail on the browser with no issues ### 1/5 — Works 50% of the time *2023-08-18, version 2.1.7* I do not recommend. Sort your bugs out. Go to pay for fuel and it crashes and then wipes pump numbers. Extremely frustrating ### 3/5 — 50% Chance of Error *2023-07-05, version 2.1.7* 50% of the time the app doesn’t work and will send you an error message when you try and login at a service station. The idea behind the app is great, I just wish that BP worked harder on making sure the app worked. ### 1/5 — Worst App *2023-05-27, version 2.1.7* I tried to use this app but seems like a mission impossible. Never worked. Every time tried to use message pops up saying something went wrong try again. And from the app stops responding. ## Most critical reviews (10 lowest-rated) ### 1/5 — Never connects *2026-08-03, version 2.1.9* Great idea, never works - it’s always “something went wrong” or “can’t connect to internet”, and every single time it’s our local servo at Geebung. Works at other BPs, just not here. ### 1/5 — can't connect *2026-06-29, version 2.1.9* I suddenly can't use the app. It keeps showing 'we can't connect.', but my network is absolutely fine. ### 1/5 — Good if it worked *2026-06-25, version 2.1.9* Unable to even add my card to the app. So now I can’t pay for my petrol as I don’t have a pin for my new card as my old card was in the app and expired, sent a new card with no pin and I don’t know my old card pin as I always used the app. Might have to contact consumer affairs if not fixed by the end of the week. No internet connection error when there is not. ### 1/5 — App never works *2026-06-13, version 2.1.9* I’ve tried three times now to use this app when I’m at the store and I can never get it to work. ### 1/5 — Waste of time *2026-05-14, version 2.1.9* App never works, constant “please check your internet connection” on two different phones, on two different networks & wifi. Can’t even log in now. If you’re going to release an app, at least *try* and make it work! ### 1/5 — Internet Connection Issues *2026-05-07, version 2.1.9* The app simply won’t function for me. Every time I try to use it, it says “We can’t connect, check your internet connection “. I have tried uninstalling and reinstalling the app, connecting to BP free Wi-Fi when at a station, on my own home Wi-Fi, 5G Telstra network, all without any luck. ### 1/5 — Now a waste of time *2026-02-27, version 2.1.9* More and more BP do not accept use for payment, has become rather irrelevant now. Maps don’t show location of Bp either ### 1/5 — No longer useful *2026-01-26, version 2.1.9* Worked well a few years ago when I first installed it. Started working in less and less places. Today it won’t work in any of the stations I use around Toowoomba and the Warrego Highway to Brisbane. ### 1/5 — Wouldn’t download *2025-12-11, version 2.1.9* Downloaded so I wouldn’t have to take my baby out of the car every time. I’m yet to see the app work. Even with everything connected, it constantly says no internet connection even though the internet works for everything else. ### 1/5 — Mainly advertising *2025-11-05, version 2.1.9* No info ## Most praised reviews (10 highest-rated) ### 5/5 — Great card *2022-04-15, version 2.1.4* Very easy to use. ### 5/5 — Easy as! *2021-11-09, version 2.1.4* So simple and easy to use. ### 5/5 — Easy app *2021-08-06, version 2.1.4* Very easy and convenient to use. ### 5/5 — Great Value app 👍🏽 *2020-10-29, version 2.1.4* Great idea and Works well. Never had any issues as I use this many times in a week for business fleet cars. Lots of time saving without the need to stand in line for payments. Even better in this COVID times. Well done BP. ### 5/5 — App *2020-05-07* Great app to use to fill up no hassle quick you pick the pump you fill you and go no need to go in saves so much time ### 5/5 — Not a great first impression *2020-05-04* Try to use ‘Pay for Fuel’ for the first time. Doesn’t work. I will try again, but if that won’t work the second try, that’s it. ### 5/5 — Parallel login on 2 iPhones still doesn’t work *2018-12-22* Overall app is amazing....because of this app, I prefer to come to BP and not caltex which is also an option for me... like the idea of filling the fuel and get back to road ASAP.., very reliable so far never disappointed...Parallel login on 2 iPhones still doesn’t work **Developer response:** Hi there, Thank you for your positive feedback. We will definitely pass on your feedback to the team. If you can give us a call 1300 1300 27 and speak to one of our BPme representatives regarding parallel logins with your iPhone, we’ll help to get it sorted. Kind regards, BP Customer Support Ph: 1300 1300 27 Email: aucustcare@bp.com ### 5/5 — Love it *2018-09-07* This app is great and so easy to use. I love the fact that you are right with your kids the whole time and you don’t need to take them out of the car to pay for fuel. **Developer response:** Hi there, Thank you, we're so happy to hear that BPme is helping you refuel faster and easier. Thanks again for your feedback! Kind regards, BPme Customer Care Phone: 1300 1300 27 (option 3 2 2 for BPme) ### 4/5 — Great App *2024-06-16, version 2.1.7* The app is great and makes filling up easy. The only minor annoyance is that the app doesn't stay logged in, I need to log in every time I fill up. Perhaps this is because i have two cats with two fuel cards being used by two different people. Would be a nice convenience improvement if the app would stay logged in longer term. ### 4/5 — 2 pumps at once for trucks *2023-02-13, version 2.1.7* Definitely need to be able to do 2 pumps at once when filling the truck --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*