# bp pulse: EV Charging — user reviews > 130 indexed App Store user reviews of bp pulse by BP North America, rated 4.40/5 from 505 ratings. - Source: https://appshunter.io/ios/app/bp-pulse-ev-charging/id6448033048/reviews - App overview in markdown: https://appshunter.io/ios/app/bp-pulse-ev-charging/id6448033048.md - Rating breakdown: 5★ 395 · 4★ 42 · 3★ 13 · 2★ 10 · 1★ 45 ## What do users think of bp pulse? Overall sentiment: positive **Pros** - 🚀 Works perfectly - 🚀 Fast and convenient charging - 👍 Easy to use app and process - 👍 Reliable and consistent - 💰 Affordable pricing **Cons** - 🐛 Issues with payment processing - 🐛 Chargers not always working - 🔍 Lack of clear station information - 🕰️ Slow charging speeds at times **Commonly reported bugs** - App login and registration issues - Charger connection problems - Inconsistent charging speeds **Most requested features** - More charging locations - Subscription plan options - Improved app UI and UX - Better maintenance and upkeep of chargers ## Newest reviews (10 of 130) ### 3/5 — App update *2026-06-03, version 6.3.0* Old version was working well, new version was messed up, even deleted my account. Since I like bp pulse ev chargers, tried again. Figured it out, the problem while adding payment method it’s when adding the zip code. In USA just use the first five digits of the zip code. ### 2/5 — Terrible after update *2026-05-23, version 6.3.0* Whatever recent update they made to the app as of 5.23.26 it’s so terrible. It forces you to try logging in with your phone number first then after verifying with the code, it still forces you to input data and verify again with email. Then you get to the “account creation” loading box and it just craps out and gives options to logout or try again. Pressing try again does nothing but make the same pop-up reappear. Tried killing the app, waiting 30 secs, and starting again, it’s now stuck on the splash screen. Tried killing all apps and restarting my phone entirely, then booting again. Still just stuck on the splash screen. Tried having someone else install to see if I could use the app from their phone. Can’t login at all. Tried clicking the map. It shows 2 chargers available at nearest location to my house. When you click the pin point, it doesn’t pull up location details like before, it shifts the entire map. I just want to charge my car. Some of us live in locations where chargers are very far away and I’ve been relying on this app before I decided to update it yesterday. That update decision was clearly a huge mistake. ### 1/5 — Card authorization page in the app does not work *2026-04-09, version 6.1.1* Tried 3 different cards from 3 different issuers. All got denied by the app for an unknown reason. The payment terminal on the charger took the card without any issues but I missed out on the app discount. Disappointed ### 1/5 — Bad app *2026-04-09, version 6.1.0* They re-did the app and now I can’t add my card to the new app. Why fix something that isn’t broken? Sounds like people trying to justify their job. ### 1/5 — Useless *2026-04-08, version 6.1.0* At this hour ~8am PDT 2025-04-08, Payment card entry in the bp pulse app failed entirely for all four credit and debit cards attempted. Inasmuchas these cards work on my other apps, i have come to believe that the failure is on the bp pulse end. Plus, 2 of the 4 chargers at the location that includes 02-3008 are out of service, yet your app believes that all are operable. AND the app support email address is unknown to the server. What a cluster. Disappointed new customer ### 1/5 — Old app was much better *2026-04-06, version 6.1.0* New app is harder to use and won’t let me register any of my debit or credit cards. Had to tap the charging terminal instead of using the app. ### 1/5 — Unable to authorize any of my cards *2026-04-04, version 6.1.0* I am not surprised BP charging station was completely empty. Instead of just swiping card to charge like Electrify America, they require app AND card added to the app. OK, Tesla does the same. But it works while BP app was unable to add any of my cards. People, make it as gas station - swipe card, charge. ### 1/5 — Over charging *2025-12-30, version 4.0.0* It keep charging me $20 when I select start charging and it also charge me $10 for putting in my debit card information. What is this ??? Never using this again ### 4/5 — NHP *2025-12-20, version 4.0.0* Works great ### 5/5 — Good spot *2025-12-18, version 4.0.0* Great charging spot right outside O’Hare ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to Create Account *2026-08-04, version 6.8.0* When using Sign in with Apple, the bp pulse app displays a “Customize the bp pulse app” screen but there are no touch targets. I cannot check the T&C approval checkbox, or click the “Jump right in!” button. ### 1/5 — Customize the bp pulse app *2026-07-31, version 6.8.0* App freezes after creating a login. I get to the “Customize the bp pulse app” sheet, where I can’t enter text, and tapping check boxes or buttons does nothing. I have to kill the app. Good thing I was just being proactive in case I needed to charge at one of these stations, and didn’t actually need to charge! ### 1/5 — Poor connection *2026-07-08, version 6.6.0* Since the latest update I’ve experienced more time where it would not connect. The previous update was seamless and simple ### 1/5 — Worst EV system *2026-06-05, version 6.3.0* Terrible app, can’t see payment panel outside. I just know the cheapest effort and care was put into to all of this. ### 1/5 — Does not work and does not have Apple/android pay. *2026-05-31, version 6.3.0* Use the screen on the side instead. Do not install this app— it’s a waste of time. You have to create an account and it defaults to sending you garbage marketing emails. Just use the screens on the chargers. ### 1/5 — Not happy *2026-05-28, version 6.3.0* It keeps logging me out then when I try to sign in is telling me to try again I’ve deleted reinstalled and still won’t let me do anything ### 1/5 — Last version *2026-05-22, version 6.3.0* After the update getting worst…Lost all my past transactions, my infos and payments info that I had to input again, nothing anymore on my history. Hard to find and select the stall, need to enter a code instead click on the list. Boring! ### 1/5 — Don’t use! *2026-05-21, version 6.3.0* Wasted 45 minutes of my life, trying to connect to four different chargers at this location use them before now this stupid app is down worst charging station ever, called the 800 number that was another waste of 10 minutes of my life ### 1/5 — New Update is a disaster *2026-05-20, version 6.3.0* I haven’t had issues using the app in months. Then as soon as this update happens not only do I have reenter all of my information like I’m creating a new account, the app won’t even connect to the charger to start the process. Give a big round of applause for the genius who decided the app needed an update. I’ll be charging at a competitor for the foreseeable future. ### 1/5 — Unable to authorize any of my cards *2026-04-13, version 6.1.1* I am not surprised BP charging station was completely empty. Instead of just swiping card to charge like Electrify America, they require app AND card added to the app. OK, Tesla does the same. But it works while BP app was unable to add any of my cards. People, make it as gas station - swipe card, charge. UPD - received response that this is “like Tesla”. Well, Tesla is BAD example, with their screens and apps all over. One more time - must be like gas station. Swipe, charge. No 7 different apps. And besides, why there is an assumption that even must own a smartphone? ## Most praised reviews (10 highest-rated) ### 5/5 — Works better now after update *2026-05-31, version 6.3.0* There’s nothing worse than an app that doesn’t keep you signed in and you have to keep adding your info to over and over!… come on devs fix this ### 5/5 — Works perfectly *2026-02-01, version 5.0.2* Works perfectly and sufficient chargers ### 5/5 — All charging stations should be this convenient. *2026-01-15, version 5.0.2* To me this is what all charging stations should look like. Tons of fast chargers available and ALL working. ### 5/5 — Great way to find EV charging *2026-01-13, version 4.0.0* App is intuitive and I’ve never had an issue initiating sessions. Great solution for finding ev charging! ### 5/5 — Best Charging Near FLL *2025-12-27, version 4.0.0* Best Charging for non teslas near FLL. ### 5/5 — Bp pulse *2025-12-25, version 4.0.0* Great & quick charging ### 5/5 — Wonderfully near home *2025-12-25, version 4.0.0* Clean, excellent assistant available. Great vending machine options. ### 5/5 — Pilot *2025-12-24, version 4.0.0* Fast charging and there is always chargers available. ### 5/5 — Great *2025-12-21, version 4.0.0* Great location and service ### 5/5 — Excellent *2025-12-20, version 4.0.0* Great and convenient! Need more close to home! Please expand them! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*